Well it first started with a miss diagnosis (Johnny) on a grey '01 Mercedes supposedly it needed wheel bearings,inner tie rods, Control arms rebuilt when I got the car back it was in worse condition they had put the control arm bolts backwards and didn't fasten the baffles on the power steering.$900 and the car ended up chewing up the front tires in a matter of a couple of months (I had to sell the car because it was to dangerous for my son to drive).You think I would have learned But I know JC and he used to do good work..fast forward to recently I took my sons CRV for an oil leak repair ($1900) I ended up getting it back oil leak was fixed but noticed that a loud ticking was coming from the engine where it was worked on needless to say JC came up with all kind of excuses that it was normal (this is coming from a self proclaimed master mechanic) the car runs OK but the noise which wasn't there before the repair is getting worse.. Depending on what the Honda mechanic tells,Me I will most likely be filing a complaint with the BAR and taking further action (when it comes to my Kid's car and the money he's paid I take it Personal)...Jc's used to be good, now I would look elsewhere JC's lack of integrity and inability to take responsibility for poor workmanship is disappointing! read more

JC's Auto Repair - $900 alignment? On 2001 Mercedes e430 - Auto Repair Near Me - Highland, California

See all

I got a flat tire on my way to work and I took it to jc since it was the closest shop to my car. What a great choice. I let Johnny know my situation and he was able to help me out in a timely manner. I was able to get back on the road and get to work. Awesome work! Great shop for any car repairs. read more

Once again, JC's Auto Repair knocks it out of the park!!! If you want a mechanic that you can actually trust this is the place to go! As a woman, when I need car repairs, it is common for an auto shop to over diagnose to overcharge, because I am a woman. Other places try to take advantage of their customers. Here at JC's, Johnny and his dad can always be trusted to be honest and sincere. I recommend JC's for any vehicle repairs and maintenance .... read more

Definitely my new mechanic! Quick service and affordable. Johnny explained what our car needed in detail, pictures and all. Thank you, see you soon read more

I dropped my car off 2 days ago because my c class Mercedes was going into limp mode and Johnny ran a diagnostic. He was super helpful and very friendly and got us out of there very quickly. Apart from the awesome customer service, he was very fair with pricing and gave me options on what was the safest for my car. I was taken care of quickly and professionally. My family only trusts this auto repair because of how easy it was to get things done here. I know I can count on them because they are very trustworthy. I 100% recommend them and I'm definitely always coming back. They've got returning customers in us ! Shoutout to Johnny, he did a whole turbo repair in one day ! Professional and quality work ! read more

JC's Auto Repair - Auto Repair Near Me - Highland, California

What an amazing auto repair shop. Both Johnny and David are professional and thorough. I found their prices extremely affordable and appreciate how well they took care of my vehicle. I would not hesitate to highly recommend them to anyone who needs repairs of any kind. read more

Scam. They charge you for doing a job you didn't ASK TO DO. I didn't even get what I wanted done. I got robbed.

Nice family business, second time here and they do not disappoint. First time was just diagnosis for a warranty. Second time was for a smog. Service was quick and great price. read more

Excellent service, family owed and friendly. My car is riding like a Cadillac should run. I couldn't be happier. Thank you

honest hardoworking one of the best family owned repair shops in san bernardino go get all your services done

When I first came to this shop it was because it was recommended by a family member . I told them I had been told I might need to replace the engine. They checked it out and said the engine was good. No need to replace. They did "fix other issues". Next month same thing. Now, it was new issues, still engine was good. By now it's our 3rd or 4th time bringing it in to this shop over $2000 spent on various "fixes" and now they say that the engine needs to be replaced! Idk if it's because I'm a female that they ignored my concerns about the engine or what in the 1st place . I am so tired of places like this. Scammers. They tried to defend themselves by saying they personally hadn't checked it, it was a family member. Idc. The money is all going to the same place . But don't worry, they gave me a discount replacing the sparkplug that they just replaced last month. read more

Love coming to this mechanic. They are honest, knowledgeable and have great prices. I bring all my cars here & all my family members use them too. I have had 3 Infiniti vehicles and he knows this brand very well as he owns and recommends them. At JC's I get Infiniti parts and the labor cost is 50% less than going to the Infiniti dealer. We recently had a major issue with my wife's BMW, had it diagnosed at the BMW dealer and had JC do the work. I saved 40% from the dealers estimate! I get my brakes done and pay 50% less at JC's. He always the quality parts that I request but also give me the option to order different parts and helps me understand any differences if there are any. I have also done smog checks here. JC has always gone out of his way to fix other cosmetic or other non-mechanical work when he sees it. read more

I took my van to get smog stop to Ask how much and told me 40.25 plus 8.00 For the certificate they take back I say it will be 25 minutes after 10 minutes passed he said ready to Go then we go inside to pay he said it didn't pass not explaining to us anything or asking any questions they rude and not willing keep customers they blamed everything on us I Asked can we drive it and bring it back he said I have charge you again please don't go here they are only going to take your money read more

A few years this place was ok, now I wouldn't take anything there to be worked on. The last time was for smog, I told them that it wouldn't pass smog and told them that the smog shop said that he thought it was the EGR, so I left it there to be fixed. 2 days later they call and said they replaced the 2 oxygen sensors, and it still didn't pass. I asked him about the EGR valve and they have to check it out. To make a long story short when they replaced the EGR it passed. That should of been the first thing they should of checked because I told them that the guy at the smog place said it was the EGR. My car was there for 3 days just for smog check and when I picked it up they used more than a half tank of gas, the car was OVER heated and I had a busted tail light lens. I could say more but this is getting to long. I cost me $1500. DO GO THERE!! read more

They don't tell you what part needs to be fixed they don't communicate whenever you call they have an attitude they couldn't find my number art after waiting 4 months. A lot of run around my car came back in pieces with only half the car completed.. Very disappointed and waste of times don't take your car there if you have a foreign read more

First time at this shop bought my car in for which I thought was something major and after a diagnostic found out it was just my fuel pump going out, good honest shop that's not out to get over on customer to put a extra dollar in their pocket, hard to find a shop like this these days also great customer service and work at affordable price I for sure I have my new auto mechanic shop. read more

Awesome service didn't feel like I was getting played. They were so honest and helpful ! I've came back numerous times since

I brought my car here few years back,. They gave me such great service that i bought it back, when my car needed service again.

If you have an old car, don't take it. He will say a bunch of things are the problem because he probably just didn't know what the real problem was. We're still undoing the damage he did to my truck. He's probably great for newer cars since he brags about being a technician but I'm giving him 1 star because he really pushed us around and wasn't nice and at the end of the day he still did not get us to pass smog after $600+ in repairs not including parts. Overall, you're in San Bernardino, there are better places. Just go elsewhere. read more

This place is great but so expensive. I got a quote for front struts and it was the same price to do it at dealer and they were charging 400 a strut! Smh read more

I was referred to this shop from my brother in law, he had to have some work done on his suv and had taking it to JC's and he had nothing but good things to say. Fast , friendly service at a reasonable price. I was fearing the worst about my car, and never had much luck with taking my car to the shop. But I knew this was a problem I couldn't fix. And after calling a few mobile mobile auto repair guys only to get a million different answers of what the potential problem was I gave up and snice my car wasn't drivable I didn't want tow it around until I found someone trust worthy. So I took the advice from my brother and ordered a tow truck and headed to JC'S and not only did they listen and be patient with me and my very non technical explanation of what happened. They assured me they would take good care of me and not to worry. By mid morning the following day I had been called and quoted a price for repair as well as the time it be done the same day and true to there word within the hr they told me so it was done and they even waited for me to get off work to come pick it up. Friendly honest and fair and fast. What more can u ask for ?!? I couldn't be happier and more pleased to write this review. It seems to be a family business. Which is nice always nice to support small local business. If you ever need any work done I highly Recommend JC's and his son to be your 1st choice. Thank you Jc I'll be back very soon to get some more things I know need to be taken care of soon - jaguar Hyundai read more

JC's Auto Repair - JC's in highland - Auto Repair Near Me - Highland, California

I've been going to JC's for years and he is the most trustworthy mechanic I've met. I'd recommend him to anyone.

JC is an outstanding and honorable guy! He gave me a quote on replacing an engine for my son that not only beat others out, he makes sure everything he does is top notch. I recommend JS Auto Repair to anyone that needs work done on their vehicle. JC went above and beyond to make sure my son's car was in great working condition! THANK YOU JC!!!!! read more

Great place! An honest (and knowledgeable) mechanic who doesn't try to rip folks off... What more can you ask for? Worth the drive down the mountain for us - I won't take my vehicles anywhere else for smog testing. read more

Heard about JC's from a friend at work who said he took all his vehicles there whenever he needed work done. My fiancé cracked her AC compressor so I took it in to get it done there. I shopped around a lot of shops but they had the best price by far. They're strait up with they prices and very friendly. I would definitely be coming back for any other car issues I encounter. They did great work and even checked all my fluids and tire pressure etc. read more

This shop is great, they do all kinds of work. Their work is quality, they do it quickly, and with respect to your vehicle and you. Prices are reasonable and fair. I will always use J.C. Auto for my auto needs. read more

Back again for a front brake job and crankshaft positioning sensor. JC got me in right away in the afternoon and picked up the next day. No problems and its all good. Very affordable. read more

JC's Auto Repair - Business card - Auto Repair Near Me - Highland, California

See all

I am taking both vehicles there to have them smog. They provide great customer service and they are always friendly

1-16-15, I really like having my work done here at JC's, but be prepared to wait, I guess that's the price you pay for quality work at a good price, this shop has taken care of me on walk in and emergency situations, but an hour and a half for an oil change when you are the second person here is a little much, so be ready to wait! Great place tho...I'll be back read more

JC's Auto Repair - Auto Repair Near Me - Highland, California

Fast, friendly, fairly-priced, and honest. My car was leaking engine coolant and Tom Bell Chevrolet quoted me over $1000 to fix the leak by replacing the water pump. JC tested the system and found out that I only really needed one small connecting part replaced and was able to fix the leak and a few other small issues for under $200. The car runs great now and hasn't leaked a drop since! From now on whenever my car needs something I'm taking it to JC's first. read more

After a faulty repair job by another shop, JC and his team members came through for me and fixed what they had broken. I had to come and leave this review because I wanted you guys to know that my car runs like it's brand new. It's been a week and I am very thankful. I appreciate your honesty and integrity and the work that you did. Thank you again. read more

This place takes sooooooo many shortcuts and even admitted to saying that just because he has experience means he doesn't need to take the time to do things correctly and even tried to discredit both me and another man on our mechanical abilities. Very rude and has people working for him that know very little about cars but are still working on them. PLEASE save your money and take your car somewhere else read more

Very kind and courteous people with reasonable prices. One of the more enjoyable experiences I have had while at a Auto Repair Shop, check it out if you need something worked on. read more

I had an oil leak from my 2004 Toyota Tacoma ... not bad, but bad enough that my wife nagged me to get it fixed. The Toyota dealer is about 10 miles of heavy traffic away, and I decided I needed something closer. I read the reviews here and chose JC's Auto Repair over a couple of other local Auto Repair shops with similar ratings .... and I'm glad I did. I easily found the location of the shop by the address and by the sign outside, but was a bit taken back by all of the cars parked on the property, which was in an area directly across from the east side of the San Bernardino Airport, formerly Norton Air Force Base, The address is closer to Victoria Ave, than Palm Ave (also known as Alabama in Redlands). I had to park on the street. There simply wasn't any room on the business property. I walked through the gate onto the property and found the proper door for JC's (there are other businesses there), walked in and told the man in the booth what I needed. He asked me to fill in information for his paper work and asked for my keys. I sat and waited for about 5 minutes when another employee asked me if I wanted a soft drink. He didn't have what I wanted, but brought me a suitable substitute at no cost. About 45 minutes later, they called me and my car was ready. They had found the Oil Leak. It was from an improperly installed Oil Filter. They changed the oil and steam cleaned the engine as I requested. Total bill ... $45. Thank you JC. You did a good job and honestly charged me for it. If i had gone elsewhere, i expect the bill would have been 4 or more times the amount JC charged me. These guys are honest, decent people who will do a good job for you. 5 Stars ... 100 Stars ... 1000 Stars. read more

HORRIBLE!!!! Took my car in for one thing several hours later the kid that doesn't know what he's talking about calls me with $1,000 quote that had nothing to do with the reason I took it in .shh Save yourself time and money go somewhere else these kids know nothing about cars. read more

Family owned businesses are always the best because you always get great customer service and a fair price. Love this place.

I've used JC's auto repair multiple times for both smog checks and for repair work. This week I had to take my car in for a smog and he was very quick to get me in and get the test underway. Sadly my car did not get a passing grade but JC did a quick diagnosis of my car and informed me of the needed repairs. This is a very honest and professional shop that I would recommend to anyone read more

I have used JC Auto Repair in the past. He is reasonable in pricing and extremely helpful. I took my car to another mechanic only because I moved out of the area and they were telling me I had a lot of things wrong with it. I took it to JC he told me exactly what I needed to do, and charged me a lot less from what the other guy told me. I will continue to drive out and take my car to JC. I highly recommend JC Auto to anyone that needs a good and honest mechanic. read more

I took my car 2006 Chrysler Sebring I had just bought there because I wanted to know what's wrong with it & I waited 3 hours and they didn't even do nothing to it just an inspection , they charged me $160 they told me the car needed thousands of dollars worth of labor and parts don't go there I need my money back inspections are free read more

Took my car in for a simple repair. Overpriced and repair wasn't done correctly. Dont waste your time take your car to a reputable shop.