Let me start by saying Thank you again for the great service and friendly guys who came over to do…read morethe job...Grayson, Ben & Xavion all very professional. They arrived before time schedule of 9 am which was great to us they worked all day no lunch break made the breaker work out with some SMART adjustments, put the outdoor unit where we wanted but next to it with added level support of rocks, inside unit, they removed the old furnace for my hubby and put it where he wanted it. GREAT INSTALLATION work done! Done in a day! They clean any mess but really wasn't any. Price was right and fair for us. Thank you. I wish you guys put pools in

Patrick came out to check on my breakers because I was having trouble getting water from my well…read moreconsistently. He was able to diagnose the electrical issue and fix it expertly. He told me what he was doing every step of the way so I would understand the issue I was having. He did not stop until the problem was solved, and he stayed to ensure the work he did fixed the problem. I am not an easy person to please, but I am a big fan of Preferred Home Services, and will continue to use them for any home problem I have.

My AC quit working sometime during the night. I called to see if I could make an appointment to…read morehave my unit looked at. With it being a holiday weekend (July 4th) I expected to suffer through the weekend before it could be repaired. Someone was at my place within 3 hours and they resolved the issue. Now my place is cool and comfortable again. Very reasonable priced. Will definitely use again when I need any HVAC work done.

Ken and his team do an excellent job. Very pleased with my new AC system, worked great this summer…read more Would recommend them if you need a quick turn around. The price of the AC system was fair.

Extremely responsive, honest and professional. We needed two outlets installed near our toilets to…read morehave a functioning bidet. The estimate was free. I had one other estimate and the price changed depending on if we hired them on the spot and found out the estimate wasn't free until the day they were scheduled to come to the house.

Required what was needed. Very professional, knowledgeable and respectful. I have kept their number…read morefor future projects. I recommend.

Efficient and Excellent Service !!! I highly recommend Rudd…read moreI believe I got value at a great price SR Mount Pleasant SC

Zero stars, if possible. I had a "fix" that ended up leaking 4 days afterwards. I was mistreated…read moreand no one ever helped me get into connection with anyone that could actually help. I've now paid thousands of dollars to a company who clearly only wants to create more problems, so they can continue to get paid. My plumber friend of 18 years has confirmed this. DO NOT USE RUDD!!!!!

It was Sunday evening when I discovered a plumbing problem at the house. I decided to put out a…read morerequest a quote through Yelp so I could see who was available and get some pricing for Monday morning. I've had this issue happen years ago so I was pretty confident in the fact that I needed my main line snaked/augered. I feel like the whole point of doing these requests is to get the info you need without a bunch of phone calls and visitors to the house, but it feels like pulling teeth trying to get a quote out of someone. I understand there are variables, but I'm including a description of what I need... at least give me a ballpark. While Holy City is one of the ones that would not offer any pricing, they did offer a free estimate and they also got back to me Sunday evening within minutes of putting in my request. I went back and forth on the app and set up an appointment for Monday morning between 10am-12pm and was told I would get a text 30 mins before to let me know someone was on the way. Well 10-12 came and went with no tech, no call, and no text. I did shoot them a message at that point letting them know that nobody came. A while later, they sent me a message saying that my appointment time had changed and would now be between 3-5pm. No apology or acknowledgement of the missed appointment from that morning. So I replied, "No thank you. You already no call/no showed our first appointment". I get no response on the app so I figure what's done is done. Then I get a text around 3:15pm letting me know a tech is on his way to my home. I responded with a shortened version from above and that I no longer wanted service. Then it seemed I was getting a new message from an Aaron D stating he canceled the appointment and was sorry for the confusion about my appointment. I pointed out that there was no confusion about the appointment and that I was ready and waiting the whole time to which their tech no call/no showed. Then they just reschedule me for 5 hours later with zero explanation or apology. At that point, the problem was already fixed by another plumber from another company who was more reliable. From there, Aaron did apologize for the inconvenience and acknowledged that the mistake was on their end and he would deal with it internally. Based on other reviews and the quick response to my initial inquiry, I was really looking forward to a great experience. Maybe this was a fluke for them, but I can only go off of the experience I had and it was quite disappointing. I'll add an extra star for Aaron reaching out to remedy the situation and acknowledging their mistake, but I won't be recommending them to anyone else.

Holy City installed a new hvac unit and all new metal duct work January 2025, for almost $22,000…read more During the winter, the unit ran a lot (I thought it was supposed to do that...duh on me). In February 2025, my power bill was $220, which was $80 more than when I had the old unit and duct work that was full of holes. I was told that my power bill would be much better. There were a total of 4 months where bill was significantly higher. Also, the thermostat was doing weird things, and I called them, but it got better on its own. In September, I was switching out summer shoes for winter, when I saw all my leather shoes were covered in mildew and or rotted, as was my leather recliner (in guest room so I don't see it frequently). Cabinets in spare bathroom had mildew, part of walls and another small leather chair that we don't really use. A friend that sells spray foam, told me that hvac is supposed to get rid of moisture. I had a technician come out, and he told me it was caused by water under my house and on the brick. ( I had accidentally left the hose running in that area a week prior). I had a termite inspection about a month earlier where they said there was no moisture. i asked for a second technician, A.C., and he spent about 2 hours at my home, then told me the unit had not been installed properly. The owner came over, looked at stuff and went into a 15 lecture about how customer friendly they are. I asked for compensation, and he called me an extortionist and said my shoes were from the 80's, which is laughable because I love new shoes. He went out to his car to leave, and he accused me of running down the street after him. He was parked on my grass, when I have a perfectly good circular driveway with no cars. I am contemplating small claims court, but what bothers me are the intangibles...I am a 70 yr old arthritic women who had to clean all that mildew. In addition, who knows what the long term affects the moisture has done to my home? Below are some photos, but most things werected cleaned up by then. THEY OFFERED ME NOTHING.

We requested a service call, and Michael was great. He was knowledgeable and helpful. He provided…read morefriendly service as well!

Travon came to do routine maintenence on my ac unit and he's was very straightforward and explained…read moreeverything really well. Thanks for your help!

I had plumb pro fthey were so professional from beginning to end! Dylan, Jt, and JD explained…read moreeverything to me!! They were clean, and did an outstanding Job. Again highly recommend Plumb Pro.. 843-226-7533

Pro Plumb charged a 90 year old friend of mine $598 to replace a bathroom faucet. I Think this was…read morean excessive charge.

I've consistently received excellent service, and my most recent experience was no exception. From…read morestart to finish, everything was handled professionally, efficiently, and with great attention to detail. A special thank you to Caleb, the service technician, who truly went above and beyond. He was punctual, knowledgeable, and took the time to thoroughly explain the issue and the steps needed to fix it. What stood out most was his honesty and professionalism--you can tell he genuinely cares about doing the job right and making sure the customer feels confident and informed. It's rare to find a company that delivers this level of consistency and quality, and Caleb is a big part of that experience. I highly recommend this team to anyone in need of HVAC services--you won't be disappointed.

Excellent, honest service. We have worked with Caleb and Rhett. Both great guys, very knowledgeable…read moreand they legit care about making sure you're getting great help. Also communication is excellent between the customers/office/techs. HVAC is super important in coastal communities and they know. They're really nice too.