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    5 Star Truck Rental

    3.9 (7 reviews)
    Closed • 9:00 am - 5:00 pm

    Get pricing

    Response time

    2 hours

    Response rate

    100%

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    Recommended Reviews - 5 Star Truck Rental

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.

    5 years ago

    Helpful 3
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    7 years ago

    Helpful 2
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    6 years ago

    Helpful 1
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    5 years ago

    Clint was an awesome person! Very wise old school dude, loved his stories. Top notch service, good truck. I will never go anywhere else!

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    9 years ago

    Great truck rental business with great customer service by Clint! 5 Star Truck Rental is GREATTTTT!

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    10 years ago

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    10 years ago

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    NorthStar Moving Company - Our movers in front of some of our new trucks.

    NorthStar Moving Company

    (1.2k reviews)

    Northridge

    I contacted NorthStar about three weeks before I was set to move. The entire pre-moving process was…read moreeasy and efficient. We set up a video call to review the pieces of furniture that needed to be moved and number of boxes. They sent over an estimate which was reasonable. When the day of the move came, I was shocked at how careful and quickly the guys wrapped and loaded the truck. They treated everything with more care than some of my junky stuff deserved. It was a hot day (90+) but the guys didn't let that slow them down. They packed up a two bedroom apartment in a little under 3 hours. When I met them at the new place they put everything in the right place and reassembled tables and desks. Moving is always stressful so I'm incredibly happy I called NorthStar!

    I was referred to this company by a friend and had a great experience with them, so I was honestly…read moreshocked that mine was the complete opposite. I filled out the online form and got a call shortly after. They told me I had to schedule a virtual meeting before getting any estimate, but the earliest meeting was two days away and my move was happening only a few days later. Because timing was tight, I simply asked if they could give me a rough hourly rate or general range. I already knew how many movers I likely needed, what size truck I was looking for, and had spoken with many similar moving companies and knowing what they usually offer. Instead, the salesperson basically told me it could be "$2,000 or $10,000" without asking any questions to narrow anything down. When I said I needed to check my calendar because the proposed meeting time was difficult, she became impatient and rushed me for an answer. I explained that I had other appointments and might need to pass because of the timing -- and before I could even finish my sentence, she hung up on me. That was extremely rude and honestly shocking. Regardless of pricing or availability, basic customer service means letting someone finish speaking before hanging up. Based on this experience, I would be very hesitant to trust them with an actual commercial move. !!Be cautious!!

    Rent-It Rent A Truck

    Rent-It Rent A Truck

    (18 reviews)

    Loved how easy this was and the guy don't remember his name was very nice and professional!! I def…read morerecommend to everyone!!

    Wow, where do I start? I rented a 24 foot truck Saturday morning amd dropped it off past 10pm the…read moresame day. I called the following day to get a final charge invoice but no one answered. I called again on Monday and the guy I spoke to (Mike) said that he was charging me for 2 days since I didn't turn in the truck until Monday morning. That was completely impossible since I had fueled the truck and taken it back the same day. It gets sketchier. Mike stated that they found the keys inside the truck instead of the dropbox. I dropped off this truck with my wife and we're both witnesses to me dropping off the keys in their night dropbox. He stated tbey had me on surveillance dropping off the truck but not putting keys in the dropbox. When I asked to see the evidence, Mike asked if I was a cop and why would he have to prive what he is saying to me? Further, he also states that 7 gallons of diesel were missing and they were charging me for that. How is that possible when I filled the tank before dropping it off? They state that a fuel receipt should be left in the truck but that is NEVER EXPLAINED when you pick up the truck. I got so frustrated with Mike because when he was pressed to answer questions he would basically give me a run around answer. I asked to speak to his manager (Tim) and he straight out told me he didn't want to talk to me. I asked politely to talk to Tim and he put him on the phone. Tim told me that things were the way they were going to be and nothing was going to change. In fact, Tim mentioned to me that I was missing 10 gallons of fuel. It was at this point that I figured that someone must have driven the truck and these guys were giving me the run around. Tim was rude and he kept cutting me off when I tried explaining things and then he abruptly hung up. I tried calling multiple times but they kept ignoring my calls. Finally after a while Tim picked up and I let him know that I would file a complaint with his corporate office and he said, "Good, you should!" I had heard so many good things about this company but now I know their staff are crooked thieves who cannot be trusted. Please make sure to NEVER drop off the truck at night unless someone is present so you can dispute any discrepancies. I will be filing a dispute with my credit card company since neither the manager nor the employee bothered to make things right.

    5 Star Truck Rental - truck_rental - Updated September 2026

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