I had to move a whole bunch of stuff on short notice. I reserved a van super late the night before…read moreand was uneasy about it since it was last minute. Thankfully it went through so definitely reserve online first! I showed up bright and early as soon as they opened, which you should too (the line quickly forms and grows in size by the minute). Pick-up was a breeze and I was on the road within minutes. Dropping off the van was ok as well, but by then there was a traffic log so it was slightly chaotic of people dropping off vs. people trying to park inside the lot to pick up. Speaking of which, park on the street if you can because if you park inside the lot you'll get stuck for a while. Overall my first experience with renting a U-Haul was a pretty good one (apart from being sore as hell, but that's on me with my move). They open fairly early too so it's a good location for early birds.

Ben installed the hitch on my car and did an excellent job! He was extremely knowledgeable, worked…read morequickly, and made sure everything was installed correctly. He's also a super nice guy and provided great customer service. I definitely recommend asking for Ben if you need a hitch installed at U-Haul!

I highly recommend renting a vehicle from Galpin Studio Rentals. Oscar went above and beyond to…read moremake sure we had a great experience with our rental. I will definitely be coming back to this location if I'm in need of a rental again. Thank you Oscar!

Thank you Oscar, you were very helpful while my car was being serviced, and helped me rent a very…read moreaffordable car, and made sure I was a satisfied customer. Rented twice here and will rent here again

I contacted NorthStar about three weeks before I was set to move. The entire pre-moving process was…read moreeasy and efficient. We set up a video call to review the pieces of furniture that needed to be moved and number of boxes. They sent over an estimate which was reasonable. When the day of the move came, I was shocked at how careful and quickly the guys wrapped and loaded the truck. They treated everything with more care than some of my junky stuff deserved. It was a hot day (90+) but the guys didn't let that slow them down. They packed up a two bedroom apartment in a little under 3 hours. When I met them at the new place they put everything in the right place and reassembled tables and desks. Moving is always stressful so I'm incredibly happy I called NorthStar!

I was referred to this company by a friend and had a great experience with them, so I was honestly…read moreshocked that mine was the complete opposite. I filled out the online form and got a call shortly after. They told me I had to schedule a virtual meeting before getting any estimate, but the earliest meeting was two days away and my move was happening only a few days later. Because timing was tight, I simply asked if they could give me a rough hourly rate or general range. I already knew how many movers I likely needed, what size truck I was looking for, and had spoken with many similar moving companies and knowing what they usually offer. Instead, the salesperson basically told me it could be "$2,000 or $10,000" without asking any questions to narrow anything down. When I said I needed to check my calendar because the proposed meeting time was difficult, she became impatient and rushed me for an answer. I explained that I had other appointments and might need to pass because of the timing -- and before I could even finish my sentence, she hung up on me. That was extremely rude and honestly shocking. Regardless of pricing or availability, basic customer service means letting someone finish speaking before hanging up. Based on this experience, I would be very hesitant to trust them with an actual commercial move. !!Be cautious!!

Easy to work with as things changed they were great! We had a move that just kept dragging on we…read morewould call and they adjusted!

The good news is that they could easily become a 4*. The truck was very nice and available as…read morescheduled. The rental rate only makes sense if you are driving a lot of miles otherwise there are less expensive options. They do not rent or sell ancillary things like straps or dollies. I had some issues getting my receipt etc. as they had the wrong email. What they should have done is confirmed the email address as soon as I said that I did not get the emailed receipt. They should have waited on the phone with me to make sure I had it. Or followed up with a call. This was a missed opportunity...a mistake that Enterprise never makes. The staff is very nice and friendly and the facility is clean and easy to find. Like I said, it would take very little for them to be a 4*.

Loved how easy this was and the guy don't remember his name was very nice and professional!! I def…read morerecommend to everyone!!

Wow, where do I start? I rented a 24 foot truck Saturday morning amd dropped it off past 10pm the…read moresame day. I called the following day to get a final charge invoice but no one answered. I called again on Monday and the guy I spoke to (Mike) said that he was charging me for 2 days since I didn't turn in the truck until Monday morning. That was completely impossible since I had fueled the truck and taken it back the same day. It gets sketchier. Mike stated that they found the keys inside the truck instead of the dropbox. I dropped off this truck with my wife and we're both witnesses to me dropping off the keys in their night dropbox. He stated tbey had me on surveillance dropping off the truck but not putting keys in the dropbox. When I asked to see the evidence, Mike asked if I was a cop and why would he have to prive what he is saying to me? Further, he also states that 7 gallons of diesel were missing and they were charging me for that. How is that possible when I filled the tank before dropping it off? They state that a fuel receipt should be left in the truck but that is NEVER EXPLAINED when you pick up the truck. I got so frustrated with Mike because when he was pressed to answer questions he would basically give me a run around answer. I asked to speak to his manager (Tim) and he straight out told me he didn't want to talk to me. I asked politely to talk to Tim and he put him on the phone. Tim told me that things were the way they were going to be and nothing was going to change. In fact, Tim mentioned to me that I was missing 10 gallons of fuel. It was at this point that I figured that someone must have driven the truck and these guys were giving me the run around. Tim was rude and he kept cutting me off when I tried explaining things and then he abruptly hung up. I tried calling multiple times but they kept ignoring my calls. Finally after a while Tim picked up and I let him know that I would file a complaint with his corporate office and he said, "Good, you should!" I had heard so many good things about this company but now I know their staff are crooked thieves who cannot be trusted. Please make sure to NEVER drop off the truck at night unless someone is present so you can dispute any discrepancies. I will be filing a dispute with my credit card company since neither the manager nor the employee bothered to make things right.

Had a great experience renting a 12 foot truck. The people were all very nice and helpful, from my…read morereservation call to picking up the truck and the return. So much better experience than I've had renting from other establishments.

Five stars for excellent customer service! We rented a 12…read morefoot Van and returned to Austin Texas. We were fortunate to be able to get a brand new Van in great condition and most of all an exceptional customer service from JOSH! Thank you so much for your patience during a very stressful move that we had to change the dates a few times, missed our pick up time, but you made sure we were still taken care of. We highly recommend Enterprise Truck Rental Panorama City location! We appreciate you guys!!!

Great service and both Josh and Dani could not have been more helpful as well as efficient…read more Would highly recommend this company.

Absolutely terrible! Movers didn't cover my furniture with blankets or wrapping material. Shoved…read moreall my stuff in the truck which damaged my fridge and dressers. Unhooked my fridge to make it fit to a door which they could have avoided and hooked back on in my dining room and left it there which I was not able to move because it wouldn't go through my kitchen. Ended up plugging it and leaving it in my dinning room which come up realize they messed up with hooking up my fridge. Now I have to get a appliance guy to come out up check it out. I sent Moses pictures with the damages didn't do anything about it or a reply with an apology. Unprofessional and waste of money. No consideration for people's belongings!

I don't write yelp reviews often, but Moses and his extremely wonderful service deserves one! Very…read moreprofessional, friendly, organized and helpful. Went above and beyond the call of duty to make sure I was happy and comfortable. Did many other jobs like take my tv and mount down without charging me more. I highly recommend!!!

My experience at United Truck Center was amazing and I had the pleasure of meeting Ralph as he was…read morethe one who assisted me with everything I needed. He made sure that everything was addressed, and made the entire experience easy and hassle free when it came down to figuring out what air lines I needed for my automotive use. Very price friendly and overall their customer service was pretty amazing so I would recommend this spot to anyone in or out of the area for quality service and parts.

H .A trucking this place is awesome very good selection of chrome parts Abraham gets down with the…read moreservice I would highly recommend this place