Shout out to Niguel Summit for the addition of Esvin to the maintenance crew. The few times I've…read moreused his services, he was both prompt and efficient, plus maintained courtesy and professionalism. Glad to have him!

I've been living here since July 1st and I have absolutely nothing bad to say about the experience…read moreof living in a plush 4 bedroom 2.5 bath townhouse of my dreams... literally lol!!! The manager is overly concerned about the happiness of his tenants. The leasing consultant is super easy to talk to and quickly handled all the paperwork and anything else I needed to make it my home. Everything is so well kept by the maintenance men who are friendly and don't mind taking the time to talk to us if we have any silly repair questions too! Seriously after the unprofessional staff and unbearable living conditions at Idyllwillow Apts in Mission Viejo, they can count on seeing my children grow up into adults because I finally found a place that I can grow and thrive in my own quiet nook. Shout out to Gary, Anthony, Aldo, Felipe, and the entire Laurel Glen crew from the bottom of my heart

my garage was damaged by another apt and the vendor which completed the work was so clean and…read morehandle my items carefully. everything was placed back thanks to Jonny Munoz and Albert from the office. I appreciate everything they did to help complete this job. Thank you Jonny for just keeping me informed during the process. On another note, my French door window glass needed to be replaced. Again, great vendor, clean and friendly. Thanks again Jonny Munoz for handling this in a timely manner.

My husband and I have lived at Laurel Canyon for the past year. We would be continuing to live here…read moreif it wasn't for our decision to move cross country to be closer to my in laws and have family support. Maintenance is always on top of everything, as well as Albert being so professional and personable. Office staff is easy to communicate with. The complex is quiet, people are polite and peaceful. We've never had any issues with our neighbors, even in an upstairs unit. Parking is in an abundance between your garage, complex lot, and street parking. We've loved being able to walk to everything available in the area. And there is quite a bit to enjoy! Full washer and dryer on the patio for one bedrooms is quite nice. We never had to worry about the noise, heat, or humidity from running it inside. I only took a star off due to the one complaint about the residents that I have, and that's that no one picks up after their dogs. So be warned, you need to constantly watch where you're walking or you'll be dragging your foot through unpicked up dog poop. I've never heard anyones dogs though I will say that. And that was refreshing to not listen to barking dogs constantly like our last apartment had. The grounds are kept maintained beautifully, we loved that our unit specifically was under a gorgeous tree. So we had a cool and shaded patio all year round. Antonio can be a little loud, but for the most part the area is rather quiet. It's in a suburban area full of young families.

Huge shoutout to Edwin from maintenance! At 8.30 pm I found an issue with my refrigerator. He…read morearrived within 20 minutes of my after-hours call to fix it. I've lived at Laurel Terrace for 11 years now, and both the management and maintenance teams are always fantastic.

We signed a lease today. Alexis and Nora have been extremely helpful, kind, and transparent…read morethroughout the application process. This complex is beautiful, upkept, and in a great location.

Tonya at Laurel Vista has been an amazing help during my transition into this wonderful apartment…read more The process was so smooth and you can really feel the care and empathy she has towards people. I came in at such a difficult time in my life and she has been an angel. Where you live matters and it is where you find your peace. Being surrounded by caring and compassionate people matters. She is so detailed and goes above and beyond to make sure my experience here is excellent. Thank you for all you did for me Tonya! You are the best there is.

We moved to this complex about a year ago, apt is so spacious, maintenance are great, neighbors are…read moreall nice, it's quiet, friendly place to live that is close to everything! The staff is more like a family, Cynthia and Tonya were very helpful. Tonya goes above and beyond in what she does, I remember we were having a problem to get approved and she gives us options to get qualified and we really appreciate it that now me and my family were living in Vista!

My wife and I have been residents of Heritage Square for more than six years, and we can…read moreconfidently say it's one of the best places we've ever lived. Compared to other apartment homes we've rented in California and Florida. The facilities and staff here truly stand out. Every member of the team -- whether in the front office, maintenance, or housekeeping -- is approachable, friendly, and quick to resolve any issues. Genny is always pleasant and positive, providing excellent customer service. The building and grounds are always clean and well-kept, including the pool to the barbeque areas. We especially appreciate Genny's seasonal and holiday decorations, which brighten the foyer and common spaces, as well as the monthly calendar of community events like bingo and card games that bring neighbors together. We noted that one reviewer in the past complained that Heritage Square is not a smoke-free facility. Heritage Square's lease does not include such a restriction, which every resident reviews and signs annually. Of course, apartment living means sharing space with others. Sometimes neighbors leave early for work or start their cars in the morning, but that's part of living in a vibrant community of more than a hundred people. In our experience, residents are generally respectful, and the sense of community far outweighs any minor inconveniences. Overall, Heritage Square is a wonderful place to call home, and we highly recommend it.

During the time I have lived here it has been, for the most part, pleasant and peaceful. The…read moresurrounding community and town center makes Heritage Square Senior Apartment Homes an ideal location. The outward appearance of the building is well manicured and welcoming. However, there are a few "touch-ups" needed on the interior of this building that would "dramatically" reflect the buildings exterior. 1) The interior of the building has a very strong, musty smell. It is very noticeable while entering the building and walking down the hallways and "not" pleasant. Air fresheners throughout and on each floor would graciously be appreciated. 2) The carpet in this building needs to be steam cleaned. I don't know if this has ever been done but I'm sure it would also help eliminate the musty smell. Keep this place smelling fresh. 3) Trash from people, who do not live here, continues to be dumped into our Waste Management dumpsters!!! Perhaps a solution is to install a gate and only the resident's key fab could open it for "their own" trash. This is a lovely building but with a few "touch ups" it would be exceptional for "all" Heritage Square residents and "future residents." P.S. Kudos to Genny!!! She is always pleasant, courteous and professional at her job.

I would stay clear of this office space. I rented a small space for my corporate remote office…read moreneeds and while the on site staff was nice and the space was sufficient, I was automatically enrolled into a year lease two months after I started my 6 month lease. I never once gave authorization for this and asked to let out of it since I left my job due to medical reasons which left me unable to work. In a time of corporate greed, this company had a chance to do the right thing and let me out of the lease which was now costing me 800.00, instead of the 500.00 I initially signed for. My office space has gone unused and I am still paying monthly for it. Regus is greedy and has no concern for the actual person renting a space from them. Save yourself a headache and go somewhere else.

The actual building is nice. The person working the front desk is nice and pleasant. But they…read morehave no authority whatsoever with Regus. The issue is they never stop pressing for higher rent (already higher than most) to scrape every penny they can from you. You cannot get anyone on the phone either. You are forced to communicate with a call center and they refuse to actually call you. Every written answer is some standard non-answer. But, of course, the moment you put your notice in, they actually call you and want to figure something out. Too late, I already asked four times through your "customer service" system to figure something out. Then, the final straw is they rake you with a $4.50 per sq ft office restoration charge. It doesn't matter if you leave the office in pristine condition, you are getting hammered with that charge. And guess what happens when you ask about it? Yeah, you can't talk to anyone and the customer service system sends you standard non-answers. Yes, it is in the fine print of the contract, but there is no way anybody knows this or reads this. They certainly don't bring it up when you sign up. Sneaky. Sorry, I can't stand doing business with rigid automated systems rather than people. I would steer clear. Way too many other options out there!

A lot can be improved here in the front office. I will just…read morekeep this short but I applied for a place for my father here and we had a very poor experience with one of two things could only be explained either complete incompetence or discrimination or both. Beware and after reading a lot of the reviews I would have passed on applying in the first place.

Could not rent here even if I wanted because they ALLOW SMOKING in the apartments. There are…read moreseniors on oxygen in the building and they allow smoking. Everyone knows second hand smoke can cause illness and distress, and they allow smoking. Smoke gets through ventilation systems and travels in closed hallways, and yet, they allow smoking. You get my message. Why would they allow smoking, and smoking in a senior building. Of course, they do not tell you this. Their amenities DO NOT include SMOKE FREE, but you need to ask!!! I couldn't move in over a year ago, and as of today, the policy is still the same!!! I WILL NOT be living there. And if you all do not believe me, call them and ask. Until the policy changes, I will NEVER be a resident there!!!

I have been working with Legacy Property Management for about 1 year now as they have been helping…read moreto manage my condo rental. Overall, I have been extremely happy with the service they have provided. Truthfully, I had never rented my home before and was unsure what would be required or involved. Luckily, Legacy Property Management came thru in every way and has made the entire process seamless for me. My initial contact with Legacy Property Management started with Steve coming out to my property to personally discuss my needs regarding my home that I wanted to rent out. He was super helpful and answered all my questions as well as walked me thru the entire rental process. LPM was the only management company that offered to meet in person as the rest that I had called wanted to give me "estimates" over the phone without having ever seen my home. Steve was very personable and was someone I felt comfortable chatting with. Afterward, I've been very fortunate to work directly with Wayne who has been fantastic. He is a professional and very knowledgeable and you can tell he has many years experience in this industry. He promptly answers my email concerns / questions. He has been on top of my tenants requests and reaches out to me when only absolutely necessary. Otherwise the entire process has been hands off which is exactly what I wanted. Now that the 1st year is almost done, he's been proactive on the renewal process and provided his professional recommendation on next steps. Also I have to add that Wayne made the tax season easy for me and provided all the necessary documents promptly. I highly recommend Legacy Property Management to manage your home rental. I definitely stand by my 5 star rating.

Really great experience working with this property management company. They helped get my property…read moreready for rent and were super helpful throughout the process. They coordinated with vendors, organized the work, and even got great value on the price paid for the services. Made everything much smoother. Highly recommend.

We truly can't say enough great things about our experience with Deneka! She guided us through a…read morehuge leap of faith in selling our home and supported us every step of the way , from listing to closing in less than 3 weeks, and $25K over asking! Deneka is knowledgeable, kind, incredibly patient, and always available. She's truly making our dreams come true one house at a time!

We had an incredible experience working with Deneka as our real estate agent in purchasing our…read morehome. She was attentive, caring, and personal, always going above and beyond--even being available when we didn't expect her to respond right away. As soon as we reached out from a recommendation of a friend, she hopped on a call with us to really understand us and what we were looking for. Not only did she provide us with a wealth of confidence in her knowledge and personality, but it was clear that she paid attention to the little details of who we are and what we were wanting not just in a house, but for this stage of our life. When we found a house we were interested in, Deneka immediately dropped everything to give us a tour over FaceTime, and when we flew into town the next day, she cleared her entire schedule to tour us in person. Deneka is highly professional and knowledgeable, patiently guiding us through the entire process. She gave us a comprehensive tour of all the areas and homes we wanted to see in south Orange County, accommodating our needs as out-of-state buyers by scheduling the last-minute, full-day tour. Her flexibility in working with multiple contacts on our end, and her strong relationships with builders and other realtors were invaluable. Thanks to Deneka's dedication, expertise and heart, we found the perfect house for us to grow our family in, to build community with, to host fellowship in, and to create the foundation of our family and life in Rancho Mission Viejo. Even well after closing, Deneka continues to support us--sending us recommendations for local places she knows are important and meaningful to us and providing guidance on addressing questions or needs with the builder. We would recommend Deneka 100 times over. She is simply the best, and we couldn't be more blessed to have been connected to her!

The unit was great! A little outdated but does the job. Clean and well stocked. The view from the…read moreupstairs patio made for a nice dinner backdrop. We arrived earlier than anticipated and reached out to host for early check-in, didn't hear back from them for 3 DAYS!! Fortunately a groundsman was there to assist with check in. The host had also failed to mention that the pool advertised was under maintenance and was not available to use. A permanent resident had told us it had not been usable for months. Would have been nice to know this as it was a big selling point for us. Luckily the pool was open by our last day! Host was unresponsive to other matters as well including my concerns about their rental registration forms that are due before checkin. reached out through 3 different methods and never heard anything back. Fortunately our stay was fantastic and free of any issues, but would not stay with this management company again.

The Kailua Kona Grand Welcome in Hawaii has gone down the tubes!…read more No 'Welcome' or Aloha Spirit as my family and I were bitterly disappointed in the mgt. at this vacation rental company. The bedding was dirty, the floors were filthy, the towels were not clean, no propane in the BBQ grill then calling in we were told, It's after hours to deal with it' so we won't ever book a stay with the 'No Grand Welcome' on Henry Ave. ever again! Very RUDE employees that made us have to use our beach towels with sloppy maid services meant that our stay was a disaster. Book your stay through another vacation rental as the Manager likes to argue and didn't meet our needs. Terrible since this was our first and last stay with this vacation rental company in Kailua Kona, Hawaii on the Big island where we were really looking forward to our stay. Next, they need to FIRE the Manager who's employees didn't help us to get our room clean so I spent time cleaning the floors so find better maids but we won't book a vacation through them ever again. Please Note: We were unable to find the *Yelp Review (SURPRISE) for Grand Welcome for Hawaii so here's what we had to experience and won't be coming back to use this company again.