The Remington Senior living 55+ Ladera Ranch. Is one of the most fantastic living arrangements, it…read moremakes me feel very comfortable with people very friendly and warm excepting it's an extraordinarily great senior community. The staff is extra extraordinary Amanda the property manager has helped me in so many ways and runs a very good community. I must say..Toni is a dear person who is a trusted person to talk to and work things through. Deborah is so kind. I must say it's a pleasure to know that she is here to do for us what I cannot do for myself. Overall, I'm very happy to be here. I've been here for over six years now and I do not have any plans on leaving. I love it and I must say I'm home. Timothy M

I was very impressed with the timelines and quality of the work performed by the maintenance team.read more

Seven Years and Still Loving It: Why Laurel Glen Apartments…read moreFeels Like Home I've been living at Laurel Glen Apartments in Ladera Ranch since 2019, and I'm still happily here in 2026. That alone speaks volumes about what a wonderful community this is. The property is beautiful, clean, quiet, and well maintained. What truly sets Laurel Glen apart is the exceptional staff. Anthony, Brianna, and Gary are outstanding managers who genuinely care about the residents. They are consistently kind, professional, and quick to help whenever needed, making you feel valued and at home.The maintenance team is equally impressive. They respond promptly, complete repairs thoroughly, and are always friendly and respectful. It's clear they take great pride in keeping the community in excellent condition. After seven years, I can confidently say Laurel Glen has been a fantastic place to call home. If you're looking for a place where you'll feel safe, supported, and truly cared for, I strongly encourage you to consider Laurel Glen Apartments-you won't be disappointed.

Shout out to Niguel Summit for the addition of Esvin to the maintenance crew. The few times I've…read moreused his services, he was both prompt and efficient, plus maintained courtesy and professionalism. Glad to have him!

My husband and I have lived at Laurel Canyon for the past year. We would be continuing to live here…read moreif it wasn't for our decision to move cross country to be closer to my in laws and have family support. Maintenance is always on top of everything, as well as Albert being so professional and personable. Office staff is easy to communicate with. The complex is quiet, people are polite and peaceful. We've never had any issues with our neighbors, even in an upstairs unit. Parking is in an abundance between your garage, complex lot, and street parking. We've loved being able to walk to everything available in the area. And there is quite a bit to enjoy! Full washer and dryer on the patio for one bedrooms is quite nice. We never had to worry about the noise, heat, or humidity from running it inside. I only took a star off due to the one complaint about the residents that I have, and that's that no one picks up after their dogs. So be warned, you need to constantly watch where you're walking or you'll be dragging your foot through unpicked up dog poop. I've never heard anyones dogs though I will say that. And that was refreshing to not listen to barking dogs constantly like our last apartment had. The grounds are kept maintained beautifully, we loved that our unit specifically was under a gorgeous tree. So we had a cool and shaded patio all year round. Antonio can be a little loud, but for the most part the area is rather quiet. It's in a suburban area full of young families.

my garage was damaged by another apt and the vendor which completed the work was so clean and…read morehandle my items carefully. everything was placed back thanks to Jonny Munoz and Albert from the office. I appreciate everything they did to help complete this job. Thank you Jonny for just keeping me informed during the process. On another note, my French door window glass needed to be replaced. Again, great vendor, clean and friendly. Thanks again Jonny Munoz for handling this in a timely manner.

Edwin is truly one of the best! He is always incredibly kind, helpful, and quick to take care of…read moreanything we need. He consistently does an amazing job and goes above and beyond to make sure everything is taken care of. I especially appreciate that he remembers the little details and always makes us feel heard and cared for. We're so grateful to have someone like Edwin on our maintenance team!

I've lived here for over five years, and one thing that has always stood out for me, is the great…read moreand quick services provided by the maintenance Team. They are always quick to answer, and always very friendly, and patient with my toddlers who always have a million questions. Both Edwin and Vicente are always very friendly and hard-working.

We moved here July 2025 & have been very happy! The staff is…read morevery helpful, kind & informative. The maintenance crew is quick to fix things if there is a repair needed. The grounds are clean & well taken care of. It's a a beautiful place & I feel safe too.

The staff is so excellent here! I want to especially mention Atzin. She helped my husband and I…read moreout in a pinch with a very important work order! She is very professional, always helpful and always very kind. Thank you.

I would stay clear of this office space. I rented a small space for my corporate remote office…read moreneeds and while the on site staff was nice and the space was sufficient, I was automatically enrolled into a year lease two months after I started my 6 month lease. I never once gave authorization for this and asked to let out of it since I left my job due to medical reasons which left me unable to work. In a time of corporate greed, this company had a chance to do the right thing and let me out of the lease which was now costing me 800.00, instead of the 500.00 I initially signed for. My office space has gone unused and I am still paying monthly for it. Regus is greedy and has no concern for the actual person renting a space from them. Save yourself a headache and go somewhere else.

The actual building is nice. The person working the front desk is nice and pleasant. But they…read morehave no authority whatsoever with Regus. The issue is they never stop pressing for higher rent (already higher than most) to scrape every penny they can from you. You cannot get anyone on the phone either. You are forced to communicate with a call center and they refuse to actually call you. Every written answer is some standard non-answer. But, of course, the moment you put your notice in, they actually call you and want to figure something out. Too late, I already asked four times through your "customer service" system to figure something out. Then, the final straw is they rake you with a $4.50 per sq ft office restoration charge. It doesn't matter if you leave the office in pristine condition, you are getting hammered with that charge. And guess what happens when you ask about it? Yeah, you can't talk to anyone and the customer service system sends you standard non-answers. Yes, it is in the fine print of the contract, but there is no way anybody knows this or reads this. They certainly don't bring it up when you sign up. Sneaky. Sorry, I can't stand doing business with rigid automated systems rather than people. I would steer clear. Way too many other options out there!

My wife and I moved here during August 2010 and have enjoyed our flat, neighbors and the HP staff…read moreimmensely ever since. The quiet here has been a Godsend as my spouse is a psychology doctoral student (in addition to being a working California licensed marriage & family therapist) and I am a biomedical researcher and published author & writer who spends a lot of time when home spinning articles, papers, and manuscripts. Thus, to say "the silence is golden" is an understatement! Yes, apartment personnel and maintenance technicians have to conduct periodic inspections to insure that fire/CO2 detectors are working and that there are no leaks or other structural defects that need addressing. This is an annoyance for many, I am sure, but my Mrs. and I take it in stride and figure it is prudent to catch problems before they go from minor to major. As for maintenance, any request we have ever filed using the online portal has been addressed promptly, competently and with every courtesy. The head maintenance man, Gilbert or "Gil", is a friendly and knowledgeable soul who works quickly and never leaves a mess behind or unfinished work. Ditto his work crew. With respect to the HP front office, Ginny Lewis welcomed my wife into this senior adult community back in 2010 and has been here ever since (Doesn't a company's ability to retain good people say something about their perceptiveness and integrity?) She is as efficient and friendly now as she was in 2010 and always answers my emails promptly and gracefully. To anyone considering moving into the Heritage Park - especially the #1 building where my wife and I live -- I say "Do it". Especially if you value quiet, friendly neighbors, an efficient maintenance staff, and accommodating front office crew.

It is my understanding that 10 resident apartments have been flooded due to ceiling pipes bursting,…read morebe it age or poor pipes, residents have to move out while repairs are completed!!!

I have been working with Legacy Property Management for about 1 year now as they have been helping…read moreto manage my condo rental. Overall, I have been extremely happy with the service they have provided. Truthfully, I had never rented my home before and was unsure what would be required or involved. Luckily, Legacy Property Management came thru in every way and has made the entire process seamless for me. My initial contact with Legacy Property Management started with Steve coming out to my property to personally discuss my needs regarding my home that I wanted to rent out. He was super helpful and answered all my questions as well as walked me thru the entire rental process. LPM was the only management company that offered to meet in person as the rest that I had called wanted to give me "estimates" over the phone without having ever seen my home. Steve was very personable and was someone I felt comfortable chatting with. Afterward, I've been very fortunate to work directly with Wayne who has been fantastic. He is a professional and very knowledgeable and you can tell he has many years experience in this industry. He promptly answers my email concerns / questions. He has been on top of my tenants requests and reaches out to me when only absolutely necessary. Otherwise the entire process has been hands off which is exactly what I wanted. Now that the 1st year is almost done, he's been proactive on the renewal process and provided his professional recommendation on next steps. Also I have to add that Wayne made the tax season easy for me and provided all the necessary documents promptly. I highly recommend Legacy Property Management to manage your home rental. I definitely stand by my 5 star rating.

Really great experience working with this property management company. They helped get my property…read moreready for rent and were super helpful throughout the process. They coordinated with vendors, organized the work, and even got great value on the price paid for the services. Made everything much smoother. Highly recommend.

We truly can't say enough great things about our experience with Deneka! She guided us through a…read morehuge leap of faith in selling our home and supported us every step of the way , from listing to closing in less than 3 weeks, and $25K over asking! Deneka is knowledgeable, kind, incredibly patient, and always available. She's truly making our dreams come true one house at a time!

We had an incredible experience working with Deneka as our real estate agent in purchasing our…read morehome. She was attentive, caring, and personal, always going above and beyond--even being available when we didn't expect her to respond right away. As soon as we reached out from a recommendation of a friend, she hopped on a call with us to really understand us and what we were looking for. Not only did she provide us with a wealth of confidence in her knowledge and personality, but it was clear that she paid attention to the little details of who we are and what we were wanting not just in a house, but for this stage of our life. When we found a house we were interested in, Deneka immediately dropped everything to give us a tour over FaceTime, and when we flew into town the next day, she cleared her entire schedule to tour us in person. Deneka is highly professional and knowledgeable, patiently guiding us through the entire process. She gave us a comprehensive tour of all the areas and homes we wanted to see in south Orange County, accommodating our needs as out-of-state buyers by scheduling the last-minute, full-day tour. Her flexibility in working with multiple contacts on our end, and her strong relationships with builders and other realtors were invaluable. Thanks to Deneka's dedication, expertise and heart, we found the perfect house for us to grow our family in, to build community with, to host fellowship in, and to create the foundation of our family and life in Rancho Mission Viejo. Even well after closing, Deneka continues to support us--sending us recommendations for local places she knows are important and meaningful to us and providing guidance on addressing questions or needs with the builder. We would recommend Deneka 100 times over. She is simply the best, and we couldn't be more blessed to have been connected to her!

The unit was great! A little outdated but does the job. Clean and well stocked. The view from the…read moreupstairs patio made for a nice dinner backdrop. We arrived earlier than anticipated and reached out to host for early check-in, didn't hear back from them for 3 DAYS!! Fortunately a groundsman was there to assist with check in. The host had also failed to mention that the pool advertised was under maintenance and was not available to use. A permanent resident had told us it had not been usable for months. Would have been nice to know this as it was a big selling point for us. Luckily the pool was open by our last day! Host was unresponsive to other matters as well including my concerns about their rental registration forms that are due before checkin. reached out through 3 different methods and never heard anything back. Fortunately our stay was fantastic and free of any issues, but would not stay with this management company again.

The Kailua Kona Grand Welcome in Hawaii has gone down the tubes!…read more No 'Welcome' or Aloha Spirit as my family and I were bitterly disappointed in the mgt. at this vacation rental company. The bedding was dirty, the floors were filthy, the towels were not clean, no propane in the BBQ grill then calling in we were told, It's after hours to deal with it' so we won't ever book a stay with the 'No Grand Welcome' on Henry Ave. ever again! Very RUDE employees that made us have to use our beach towels with sloppy maid services meant that our stay was a disaster. Book your stay through another vacation rental as the Manager likes to argue and didn't meet our needs. Terrible since this was our first and last stay with this vacation rental company in Kailua Kona, Hawaii on the Big island where we were really looking forward to our stay. Next, they need to FIRE the Manager who's employees didn't help us to get our room clean so I spent time cleaning the floors so find better maids but we won't book a vacation through them ever again. Please Note: We were unable to find the *Yelp Review (SURPRISE) for Grand Welcome for Hawaii so here's what we had to experience and won't be coming back to use this company again.