I find the service department relies too much on technology to communicate. I receive 3 texts…read morestating first I need over $1000 in repairs. Next text there are supposedly another $3000 repairs. I called for explanation of 3 fuel charges that were the same price and no description. I never received an explanation from Gil or anyone else. I picked up there are 3 or 4 people, again they take my payment no explanation, In this situation, I would hope a Service Manager would explain the repairs and the options. I recently called to get my Tiguan appraised to see if the value justified the repairs or need investigate buying a new car. The Service Manager said I could make an appointment online or he would make the appointment. I ended the call. Do I want to work with a dealership that is clueless as McGrath? As a Sales Person, I would approach this entire Customer Experience differently. I am deciding if it is easier to go to another Volkswagen Dealer that respects me as a customer.

I had the opportunity to work with Ryan and George when unexpectedly having to purchase a new car…read more They both made this an easy process. There was a little hiccup although Ryan quickly resolved and even had a driver send a car from Marion to Dubuque for me! Ryan provided information and stayed true to his word - which is refreshing! The only real problem I had was Clay (finance) really pushed an extended warranty. My father and I had said no multiple times. He even brought in another person to try and sell the warranty. I understand trying to sell you something, although this was a little too pushy!! Even with that, I would definitely recommend anyone buying a car to see Ryan and George at McGrath! Overall, great experience!

I called twice, left messages, no response. Called a third time, got a moron named Josh that was…read moretoo busy, said he would call me back never did.

Great Sounds installed a 2-way remote start on my SUV last month. I was visiting family and they…read moremade it super easy to schedule over the phone, drop off and pick up my vehicle. They quoted me three hours, but it was done in two and they called to let me know. I like that they're a small business and was very happy to give them the business versus a corporate store. Nice guys, good service. The store is a little strangely located, but my GPS led me right to it.

Robbie is excellent at helping us with our vehicles. Oil changes, brakes, tire changing and all…read moreother car repairs. We just had 3 of our cars worked on for oil changes and not only is he fair and honest, he checks the car over for lights that are out, other issues you may not have noticed or, in our case, a washer fluid reservoir that had gotten punched by a stick at some point. He has never suggested anything that didn't need to be done and the price is always less than the dealerships. Highly recommended. He also has a towing service if you need it.

Robby got us repaired in quick manner. He worked with our insurance and went above and beyond with…read moregreat service all around. He kept us informed throughout the process. Very friendly, too

Bought a brand new Nissan Frontier there yesterday I must say it was a very pleasant experience…read more They knew I had a very bad experience at a different dealer while attempting to purchase a vehicle the day before and they did everything they could to go above and beyond to treat me with respect and make me feel comfortable. They did not give me that shady feeling that they were up to something they were very straight forward with everything. I am very happy with their service and how the sale went. We love our new vehicle. They have earned new customers. I would highly recommend shopping Deery Brothers. Bob & Betsy Huehne

Bought a used 2011 Ford Escape 1 year ago and brought into the mechanic today (whom I trust) and…read morecome to find out the frame of the car itself was rusted through very badly! There is no way we could have put this much rust in one year, and we were even storing the vehicle in the garage! Don't trust their vehicle services! And they straight up lied to us and did not disclose the rusted frame.

We contacted the dealership in the morning on our way there. They had cars ready for us to drive…read morewhen we arrived. Alex helped us out while Tyler was finishing I with another customer. Tyler was great explaining what was available on the lot and helping us through the selection process. Ty was great explaining extra options available without being overbearing as I've experienced at other dealerships. Everyone was so friendly and helpful. The highlight was meeting Mr. Riley. He's a gem! I highly recommend this dealership for anyone that is shopping for a Subaru.

Great place. Committed to doing right by customers. Salesman Danny was absolutely great to work…read morework.

Our vehicle had some transmission issues & we called Beidler Towing to get us to the transmission…read moreshop. Sean was prompt, professional, efficient & very thorough; he knew exactly what he was doing. We would highly recommend them!

Nevin was on the spot in less than a hour and was so nice and polite (and funny as well). I felt we…read moreleft the car in great hands. Would highly recommend them.

What went well? Everything went well! Excellent vehicle repair service and wheel alignment.read more

Chase Ebbinghouse Thank you for all of your work and due…read morediligence in helping us purchase our new Toyota. We truly appreciate the time you took to walk us through every detail of the vehicle and ensure we felt confident in our decision. Your thoroughness and professionalism made the entire experience smooth and enjoyable. Job well done--we are very grateful for your support! Thank you again, C & P M

I am posting this for accountability regarding Anderson‑Weber Toyota and its affiliated dealership,…read moreToyota of Muscatine, operated by the Weber family (Jeff Weber, Tim Weber, Alec Weber). I specifically communicated with these individuals regarding a critical title and registration error involving a 2026 Toyota vehicle purchase. Despite clear instructions, the dealership processed documents under the wrong purchaser using an electronic signature workflow without proper disclosure. This error has not been corrected despite repeated notices and escalation to ownership. Current impact (not hypothetical -- already happened) I was issued a citation for driving an unregistered vehicle The Illinois Motor Vehicles Department refused registration due to incorrect title/assignment I am now facing court exposure, penalties, and inability to legally operate the vehicle This harm is directly caused by dealership documentation failure and delay in correction. What makes this serious This is no longer a customer service issue -- it is a compliance and liability issue: Incorrect MSO/title assignment Failure to correct after formal notice Failure to act after foreseeable legal consequences Continued inaction even after damages occurred The dealership has been provided with a standard Illinois correction mechanism (Affirmation of Correction / POA) and has all authority required to fix the issue immediately, yet has not done so. Expectation I am still requesting only one thing: Immediate corrected title or signed Illinois correction document. Warning to buyers Be extremely careful: Verify purchaser name before signing anything Do not rely on electronic signing without review Ensure ownership and title documentation is correct before leaving This situation has escalated unnecessarily due to lack of timely corrective action from dealership ownership. I expect immediate resolution.