Name of Sales Rep: James (Jamie) Date agreement signed for…read morepurchase of car: 5/23/24. Date car delivered to my residence: 5/29/24. Vehicle: 2008 Lexus LS 460 L 4dr Sedan Prior to purchasing the vehicle the car fax was provided to me and I asked validating questions about vehicle directly to Jamie. Upon receiving the car it was immediately noted by me that vehicle displayed the following issues: all 4 vehicle rims were not what were advertised on Car Guru's listing and not what was agreed upon. Rear tires were bald and had zero tread on them on. Vehicle was leaking oil on my driveway. I called Jamie the next business day to state concerns and was directed by him to take vehicle to a repair shop to have it completely inspected. Repair shop provided list of all safety issues that would need to be addressed asap: Horn not working, torn windshield wipers, front sway bar bushings needed, front/rear air shocks needed, 4 tires needed (rear bald - front has balding on edges), transmission slipping, front rear facing ball joints torn, oil filter housing cracked causing oil leak, engine timing cover leaking oil. Needs new tires and alignment. After sharing these issues with Jamie his response was that any labor needed on the vehicle was my responsibility and that "Midas could not be trusted and their business model is to scare and overcharge". He suggested I shop around for the repairs. The issues must all be addressed in order for vehicle to pass PA state inspection - which I informed Jamie would be needed upon my receiving the car. Jamie knowingly sent me an UNSAFE vehicle and NEVER disclosed any of these SAFETY issues. I did not agree to purchase a vehicle in this condition. As of 6/11/24 the vehicle is completely inoperable and has been issued a preliminary diagnosis of a failed fuel pressure sensor. I am making monthly payments ($346/mo.) and the car is not safe and not operable.

Our experience with the purchase and trade in at this dealer has been absolutely terrible. First of…read moreall, they didn't have the title for the vehicle we purchased and didn't bother to acquire it from the auction until I called to follow up a month after the purchase. As for our trade in, they never paid it off even after three months due to some ignorant mistakes on their part, again only being resolved after I called over and over pressuring them to get this done. Every answer I got felt like a lie or excuse and suddenly was resolved by the end of the business day when I dropped the friendly and forgiving demeanor. My credit score went down due to having two active car loans and my reimbursement from my previous lender for the difference in the current payoff and payoff check will not include THREE WHOLE MONTHS of accrued interest. I had to jump through hoops not to be fined by the state for not insuring a car I didn't have and I had to call and hold their hands through every step of this trade in. Very unprofessional, incompetent, and dishonest group of folks, so if you buy from them be prepared to do everything yourself until all your ducks are in a row...

Hands down best car buying experience! Great selection. It's…read morea little different with them not having all the vehicles on the lot, but still a great experience nevertheless

Defective Van; Refused to Honor Warranty…read more I purchased a 2015 Dodge ProMaster from Wholesale Inc for ~$31,116.76 on March 30, 2019. I was given a 30 day warranty on the van. The van was defective. While traveling for 60 minutes on the interstate, the van lost power and had a max of 30mph. Multiple check engine lights appeared on the dashboard. On April 22, 2019 at 10:06am, I texted Breanne Carver of Wholesale Inc that the van was defective. Her response was to make a claim on the Wholesale INC 30 day warranty, but they do not fix anything on site. She advised me to take the van into the Dodge Dealership to start the warranty process. I did. The van has been in the shop since April 22 (103 days and counting). On June 18 at 3:37pm, I texted Breanne Carver to make a claim on the warranty. She did not respond. On June 18 at 4:31pm, I texted Jamie Sniderhan to make a claim on the warranty. He denied my claim. I reminded him that I started the claim with Wholesale Inc within the 30 day warranty. He has not responded. I want them to honor their warranty and correct the damages that they have inflicted. I want to be made whole as if we never did business together; specifically, remove 5 hard inquiries from my Equifax credit score. Buyback the van from me, paying off the loan to the bank that financed it. Reimburse me the interest and payments made on the van.

This is our 3rd Car purchase from auto World! Both Dean And John are very helpful and helped us get…read morewithin our payment. I have had the car for over 7 months and I absolutely love it. They even offered me an extended warranty that got financed by their bank! Super happy on our third car purchase! We love our car!

I will NEVER buy another car from here. I haven't even had my car for maybe 6 months now and now I…read morehave to get a new transmission!!!!! They do NOT care! It's a terrible place to buy a car. Do NOT buy from here!!!! ZERO STARS!!!!

Would not recommend this dealership for purchasing a used car. Came in on the weekend and looked…read moreat a car, on Monday negotiated the price with the sales person who provided buyer sheet with all out costs. Then called back to the original Manager, Kramer, to put down a deposit. He proceeded to say he wanted $900 more. Total bait and switch!!! Left total distaste and wasn't interested in proceeding. Who gives a buyer sheet all out door cost and then verbally says oh no, I need to add $900. Totally unethical. I will never do business again with this dealership with this type of management. What happen was they had another buyer coming in and told them they had to beat our price plus $900. Another note to those looking to purchase, they originally wanted to charge $1,700 for a pandemic fee on a used car due to illegal truck drivers, come on it is 6 years post pandemic. Needless to say, they will negotiate that fee off, so make sure to do so.

My experience with Music City Honda has been extremely disappointing, and I am updating my review…read morebecause the issue is still not resolved. I am now genuinely concerned about the safety of this vehicle. I purchased two vehicles from this dealership, including a certified 2024 Honda CR-V that I traded for at the end of 2025. I also paid for an upgraded maintenance package that includes tire coverage because I wanted peace of mind and expected the dealership to stand behind the vehicle if a problem came up. Soon after the purchase, I noticed tire noise when driving above 60 mph. When I brought the vehicle in, I was told it needed an alignment and that I would have to pay $129. That was hard to understand given that the vehicle was sold as certified and should have been properly inspected before delivery. After I raised the issue, the service department did the alignment for free, which I appreciated. Unfortunately, that did not solve the real problem. After approximately a week, the tire noise has gotten worse, the inner side of the tires now seems to be worn, and I honestly do not feel safe driving this vehicle anymore. What makes this even more frustrating is that, despite the history of the issue, the prior alignment concern, and the fact that the condition has continued to worsen, I am now being told I may have to pay a significant amount of money to replace the tires. That is very hard to accept when I specifically purchased a certified vehicle and added extra coverage for peace of mind. Instead of fully diagnosing and addressing the underlying issue, it feels like the burden is being pushed back onto the customer. This is where the dealership has completely lost my trust. During the sales process, everything feels welcoming and professional. After the sale, when a real issue comes up, the accountability seems to disappear. That is not what I expected after buying two vehicles from Music City Honda. This is no longer just an inconvenience. It is a safety issue. I am asking Music City Honda to properly inspect the vehicle, identify the root cause, and resolve this professionally instead of leaving me with an unsafe car and a costly bill. Very disappointing.

very unprofessiona, my husband and i walked and a man was on an unrelated business call. i then…read moreasked to look at two cars. car A had a pretty decent side on the right back bumper like someone reversed into something or maybe a car clipped them so i decided not to test drive it and look at the other one. car b had a lot of scraps, the skirt was coming off, the headlights were scratched up. inside the car wasnt the cleanest; looked like a mild packet from taco bell went across the whole headliner. there was a very questionable stain in the backseat. i definitely was not going to buy the car at the listed price. i kelly blue booked it, with everything that was wrong with it. only took it down $1k -1.5k. the man said the cars listed price was a deal and i should be happy with it.

These fuckers sold me a lemon. Car was shaking at rest a week after purchase and they didnt even…read morewant to answer the phone or help us out. $3500 later. it wasn't worth it ... Do not shop here ...

Took my Jeep in for some much needed detailing. They did a…read moregreat job!! I will be back!!

If you can pay cash they might be a good option. We had talked to the salesman and had begun the…read moreprocess of getting a loan from our bank and been in communication with them through the entire process. I felt they really wanted to help us get this vehicle since they really accommodated us but as we were waiting on the bank to send out the statement they called and told us they sold it for cash. So...if you can pay cash immediately and don't have to count on spoken agreements then maybe you will have a better experience. Although, I didn't get that far I would be wary of reading your contract before you sign it if you discussed any adjustments to your purchase.

I bought my car a few years ago from this place. First of all they did not fix the GPS feature and…read moreI still can't use it! It was a rental and they did not fix it before selling it! Second of all, they told me it had NOT been in any accidents! I went to trade it over the weekend and found out it had been in THREE wrecks prior to me purchasing it! A friend of mine bought a vehicle from them and paid cash for it. It broke down a few days after the purchase and they would not fix it! This is not nice business practices! I would NOT send my worse enemy to them! They should be put out of business!!!!!

i would give no fucking stars to these thieves, i bought a 2023 chevrolet malibu on may 16th down…read morepayment $1,000 and 615 auto sales stole the car back may 22nd and refused to say where the car is...stole our money and the car and personal belonging all in the same week!!! never do business with these crooks!!! alain fernandez jorge vega dawn allegedly in a corporate off that does't exist!!!

I want to share my excellent experience purchasing a new vehicle from Mt. Juliet Chrysler Dodge…read moreJeep Ram. Miquel Patterson was amazing to work with and highly knowledgeable. The entire transaction was completed smoothly and efficiently. The finance manager, Matt, and his assistant, Rico, were also fantastic. This was the easiest vehicle purchase we have ever made. I highly recommend Mt. Juliet Chrysler Dodge Jeep Ram to anyone looking to buy their next vehicle.

I was working with Kenny on the phone on buying an suv. I live 2 1/2 hours away . I had gotten a…read moreloan from my credit union & was on my way with a cashiers check . He called me when I was an hour away & said he just sold it. I was furious. He said sorry first come first serve.

Honestly pissed with this place. I feel like I was screwed over. We bought a 2009 Chevy Traverse 3…read moreyears ago so its been a while but I just needed to warn people how we got screwed over so it doesnt happend to them too. The moment we drove it off the lot it became a lemon and they did little to help aside from a few repairs that did nothing. The check engine light came on a mile after we drove it off the lot. The air bag light wouldnt turn off. The electrical components for the windows dont work. They said they would fix the car but nothing was ever resolved. We've actually had to PAY THEM for the catalytic converter to be fixed only for it to still crap out on us and need to be replaced again and of course the check engine light returned 2 weeks later. Also after our first repair, all of the tires had nails in them. We brought it up but they said that the tires already had nails in them. They didnt. We had the catalytic converter replaced again after that but the check engine light still came on until eventually a year after purchasing the vehicle gave up and the engine blew out. Any timevafter that we called to try to have the car replaced, repaired or refunded, they blew me off and said they wouldn't do that. They told me to let the warranty company deal with any repair costs. (The daimond warranty the sell barely does anything). When asked for a refund they said to let the buyers group handle it. We're stuck paying off this car now because they cant be bothered to properly check the vehicles they sell. This is poor customer service and a lemon lot and I would recommend everyone avoid this place. We couldn't even get our tags renewed because again they sold us a crappy car with a check engine light since day one. There wasn't one when we test drove it but 2 miles from the lot after we bought it and it turned on right away. This place sells lemons. Now we're stuck still making payments on a vehicle we dont own anymore while paying off a new one. Stay away from Car Logic Group. I'll warn everyone everytime I find a place to review because they screwed my family over.

I've had the pleasure of working with Car Logic Group in a B2B setting since Dec 2016. You can…read moretell a lot about a dealership by the way they run their business, and I assure you, when you do business with this dealership, you're in good hands.

Excellent buying experience we had at Two Rivers Ford. We were shopping around for a new truck from…read morea few different dealers/manufacturers and we kept running into roadblocks with pricing and availability of the truck we wanted. After all the disappointments with other places we saw some good reviews about Two Rivers so we then called Two Rivers and talked to Carl Dassinger. Within the first few minutes we knew we finally found the right place and person to deal with. Carl was straight forward with the pricing and the waiting period for a build. We ordered at the end of January and our truck with the options we chose arrived the beginning of April well before the expected time frame. Carl kept us updated along the way and he was very responsive when I had questions while we waited for the build to be completed. I never once had to call Carl to find out what was going on as he was on it by calling us as he received information. Two Rivers Ford and Carl Dassinger is a true example of how truck selling should be done. This was by far the easiest, lowest stress truck buying experience we have had! The pricing was better than any of the other dealerships we contacted. Thank you Carl and Two Rivers Ford

Took my vehicle in for warranty service, first time in this dealership. Nice facility with nice…read morewaiting room they just lacked a little in communication and follow up. After waiting for over an hour I followed up at service desk and was told it was on its way. Told me to go back to waiting room because they would need a signature from the cashier. After another wait I went to cashier, she called for my vehicle and a gentleman brought up the paper work. Was told to go out to customer service to pick up vehicle.... mind you this was my first time there.... had to ask another associate where my car was she suggested I click the fob.... low and behold it was right out front parked across from door..... it had been sitting there for over 15 minutes.