Been in this 7-11 a couple times as I'm working nearby these days and often look for any excuse to leave and take a coffee break at odd hours of the night. Coffee has always been better than expected from a convenience store. I like that they offer cream not just the powder stuff. Donuts: Today I had a pink one with sprinkles. It was fine. I also had a cake one that was dry. I passed on some blue jelly filled ones with a shark gummy bear on top. I will mentally prepare myself for eating that type one day soon and update my review. The workers there are serious hard working people. Don't hesitate to come here for a coffee break. Lots of sandwich options too. Just like it should be you will be out fast - not like at Safeway where it does eat up 15 minutes to find a bite to eat and pay. Next door they have a pizza place that offers a gluten free option and outside there is a red box dvd rental that seems to attract a lot of foot traffic. Across the street a Trader Joes. FYI this seems to me like a relatively safe area on the edge of Castro Valley and Hayward. Parking lot small. Be right with God to ensure getting a spot. read more

7-Eleven - a laptop and donuts on a kitchen table - Convenience Stores Near Me - Castro Valley, California

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The service is so bad Indian mother foker and the guy who is in the register is a bith

Do not send your Amazon packages here. They claim that if they can't fit that they send back the Amazon package, but they can't even explain the process of setting back an Amazon package. UPS marked it delivered here, but they claimed they never got it. I was simply asking about their process which they kept on saying I don't know and then they asked me. Why am I accusing them so they most likely have my packages and just stole them. read more

Really wish the chicken wings were mire fresh! They were very dry! also would be nice if they were labled which wings they are: hot, spucy, buffalo. Service is fine nicely stocked and the store stays busy just not enough parking. read more

This 7-Eleven has the New Japanese eats that was announced on social media. They have the tempura or salmon onigiri, tofu and chicken musubi. Wakame salad and rice bowl with meat and vegetables. The owner told me that his daughter is into Japanese food and she told him about Japanese eats and he ordered a few items to see how it goes. He also said the he likes to order new items to keep inventory new so customers have new things to try. read more

7-Eleven - Japanese eats - Convenience Stores Near Me - Castro Valley, California

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Ravi is no longer there, so it's not the same without him. He was the most friendliest clerk at any 7-11, like EVER, as I said in my last review. He made a HUGE difference. This is still a good 7-11 to go to though. But, will not be the same w/out him! :( read more

7-Eleven - Iced mocha - Convenience Stores Near Me - Castro Valley, California

I see a lot of fake reviews apparently. This place should always be rated 1 star. Not sure why they allow people with zero customer service skills to work. One of these days the rude ug*y late night worker is gonna get knocked tf out with his negative rude attitude. He barked "what do you want??" While I was looking for chips I wanted. And kept holding his hands on his hips as if he was very annoyed I was there for business, because he was mopping at 2am. If you're not happy with the job GET THE F**K OUT. read more

I live close by this store and some of the younger men that work there are polite and friendly, but the older man is rude, and seems a bit racist. I have also seen roaches crawling across the counter and in the doughnut case. I would not eat anything from there that did not come pre wrapped. read more

Rude workers. They don't follow Covid protocol. No masks during the mask mandate times. Workers are judgemental and sexist. I'll never go here again. :( read more

I would give a zero but.... Cashier was rude. No one in this place was wearing a mask, workers nor patrons! I asked for a bag for a donut and the rude kid cashier gave me a paper bag that would not fit a donut or muffin. There was no plastic safety plastic to grab the donut or muffin. Then the cashier said something about me being big and held his arms out in a rude gesture. I will never patronize this establishment ever again. Rude, dirty, not sanitary. read more

The employee was wearing an earpiece and kept talking so I was getting confused and was thrown off whenever he said something while he was helping me. Although there was no one else in line, I felt like he was trying to rush me out of there. On my way out, I saw the lotto machine and remembered to check the lotto. I scored a few bucks and cashed it in right there. The dude was still on his phone conversation through his ear piece. That didn't sway my excitement of winning a few bucks! Not sure if I'll come to this location anymore because that guy didn't seem too friendly. read more

7-Eleven - the outside of a convenience store - Convenience Stores Near Me - Castro Valley, California

Really? Waiting in line with three other people while who I believe works there is stocking items right next to me. No acknowledgement to say I will be with you in a minute. I walked out. The etiquette/customer srvc these days seems obsolete. read more

Excellent, excellent customer service. The nice lady who was working was stocking the coffee area. Although she wasn't at the front register, she was very attentive and could hear as customers were walking in. As I proceeded to the drink machines she looked up and greeted me and smiled. I came here after having the worst experience at 9:30am at the location at 24476 Mission Blvd where the guy is literally a piece of shit! read more

It's 7-Eleven 24 hours in the bay area a busy location. It's only midnight on a Friday night and we showed up to just buy some ice cream and the owner was mopping the floors totally ignoring everyone waiting with no note on the door with the door locked. I understand that you're a 24 hour business and you have to take time to restock but Friday night at midnight is not the time. maybe two or 3 AM. He seemed to enjoy the fact that there were dozens of people waiting to get in and didn't care. Bad business hands-down. Get your shit together. Total power trip and bad business. Ridiculous rude and annoying. read more

I don't know who owns this particular 7-11, but you're losing lots of money by hiring RUDE, INCOMPETENT store workers. I use to go here often when I lived close by in Castro Valley. The old man at the register with the major attitude should be booted out the door. Like NOW! He acts like he hates EVERYTHING, including you... a paying customer. I use to buy my lottery tickets here, but if you're not buying anything except getting lottery tickets, they lie that the lottery machine is broken and they can't run your play slips. I've lived all over the country and been in many 7-11's. This store is one of the worst. And that's a shame because this is a good location. Management needs to WAKE UP and get rid of the attitude dudes that work here. I have a long radio broadcasting career record and run a successful audio production company. I know crappy service when I see it...like from the moment you walk in. If I acted as annoyed and disinterested in my customers as these guys, I'd be out of business. When you see EVERY OTHER Yelp review is a one star negative review, isn't it time to make some changes? Start with that nasty man with the turban on at the register. He's insulting and seems to have a chip on his shoulder. Find another 7-11. It's bound to be a lot more customer friendly. read more

I've always been a big fan of 7-Eleven growing up. So why does this 7-Eleven get 5 stars? Simply because this place is clean, well stocked and friendly cashiers. I recently tried their Doritos's cheese triangle and although it's reheated good and they keep it in a warm case, I thought it was very good and tasty. read more

So why is this store closed at 11:45 to mop? I can understand closing at 3 or 4 am. But 11:45 so what time did her really close the store. Lazy people irk me. read more

They have a friendly guy working the counter now and their $1 slurpees are back, so all is right with the world. Thanks for listening and making it better! read more

DO not come here they will overcharge you for just a drink. Stop giving your money to places like this period

Love their Coffee and all the varieties of coffee creamers, cinnamon, mini marshmallows, and other things you can add to doctor it up. Costs around $2 for their largest coffee. Great deal! Plus, they have these nice plastic lids that limit/minimize spilling when your coffee cup is sitting in the car while you're moving. Mocha Iced coffee is tasty, as is the French Vanilla Iced Coffee. $1.50 for Small, $2.00 for Large (even though prices weren't labeled for the Iced Coffee they were able to tell me. Tip: Alone, the Iced Coffees are on the sweet side, and Vanilla is sweeter than Mocha. Buy a full large cup of Iced Coffee (without ice) and then add your own ice from home to get the most bang for the buck. Giant frozen burritos are an occasional guilty pleasure. Sausages wrapped in Maple Pancakes (3 for $3.33) is another guilty pleasure. I think part of the appeal is the size of the sausage link is larger than what you grew up with from Jimmy Dean. Also, they don't taste half-bad, and are filling. Very basic of donuts like Glazed are reasonably priced. Outside of those few things I generally don't buy from 7-Eleven (milk, cereal, bottled or canned drinks) because they're on the pricier side compared with grocery stores. The female staff seem to be friendlier and more customer-service focused than the male staff. They don't give you a receipt unless you insist on it. Also awesome is they have two Red Box movie rental kiosks outside their store. read more

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***FYI to the Owner! Can you please fire the tall man in the turban!!*** RUDE CUSTOMER SERVICE BRINGS MEAN CUSTOMERS!!!!*** I don't feel bad now talking bad about this company. I have had enough of rude customer service here. I have only lived in the neighborhood for a year and I used to come to this store a lot because of it being walking distance from my house. But once I kept getting the tall man and his rude attitude I was like "NAAAA..2 tears in a bucket, I'm not giving dude my $$$ no more". I only would come in here because it has the ATM inside and with me having a credit union it was nice to just pull out at a location close to my house. I would ask the tall man for change and he would just stare at me.. "umm..maybe you didn't hear me, I apologize, May I get change please for a $20?" He would instantly snatch the $$ out of my hand and state "I don't give you change, I don't have change" and then throw the $20 back on the table. I had to look around like WTF! but it took me everything I had to walk away and not give him a piece of my mind! HE IS SOOOO RUDE!!! There are other instances as well but why keep going on...You get it right? Well anyways, selection is ok, they have everything that any other 7-Eleven would have. Its clean, I cant deny that. I am not a coffee person, but I hear people brag about there coffee, give it a try, you never know. In the back of the cashier they have a great selection of Tobacco products for the people that smoke. It is pricey though I suggest going to a Liquor store which is across the street. In the 7-Eleven plaza they have a Donut shop, Vapor store and pizza place. Outside they also have a Redbox for the people that like watching movies :) If I see the owner/Manager hire new people then my review may change. Other staff like Singh, is nice! Shout out to Singh, especially for listening to me vent about his co worker! I am sorry for the workers that have to deal with tall dude! read more

7-11 has pricey beers here. some are discounted, result? same price as safeway. yet there are lines. always some item on "special" to draw in bizz. -lack of "convenience store" in area brew: XL coffee (1.65) -sounds cheap. (note: Mcd has coffee @1 for all sizes) -many varietals of coffee -hit or miss, depends on why the coffee is brewed and how long it's been in the thermos. drips: -definitely not a destination. traffic heavy in evening hours. -relative to other 7-11's, this one is pricier, more inaccessible, i.e no parking in lot. read more

It's 7 eleven. You get slurpees and coffee and crap-food. People are really nice. Come on in... it's like the old barber shop of the fifties and sixties sit-com days. You get the items that you want along with friends sharing news, gossip, jokes and stories. Come On Down! read more

4 minutes ago The old man is rude as hell. He counted my items wrong and I corrected him because he was about to undercharge me by $2, so then he charges me an extra $6 which then forced us to have to sit there and recount items again just to end up at the number of items that I originally said. After that long experience I think he purposely declined my purchase on 3 separate cards, then pointed me to the atm held out his hand and said that if I didnt have cash to put in his hand then I can leave... so I left. There's another 7-Eleven up the block. Don't waste your time here being shortchanged, overcharged, and disrespected for being truthful. Should have just let him under charge me because he'd deserve the loss with how rude he is. Never had any problems with the younger guy and I've purchased beer there with my same debit card multiple times, which makes me think even more that he purposely declined the purchase. read more

I find it hilarious that people review chains. I love it. I'm writing a review of this particular 7-11 because it was a huge part of my reckless youth. I used to work at the pizza place a few doors down and 7-11 is where I would go to fuel my already drug addled brain in order to carry out my pizza deliveries. A typical purchase from 7-11, by me, at age 16: 1 liter of Jolt cola 1 pack of Camel Lights Large slurpee- preferably Pina Colada flavored Extra sugarfree gum- wintergreen and spearmint In case you're wondering, yes, I was the model of health at 16. We all grow up eventually (hopefully), and stop delivering pizzas, tweaked out, drinking soda, and chain smoking. But nostalgia is fun. I'll stop this review now, before I get weepy eyed.. read more

Went here to put money on my card and was told if the money dosent hit the card dont come back. He said this while trying to snatch the money from my hand. I pulled it back because I didnt think I heard him right. He told me sometimes it goes on the card and sometimes it dosent. I asked if the machine was broken and he said its whatever are you giving me the money or not. I just walked away. Dont go here, he's scamming. read more

My favorite spot to get my french vanilla coffee & taquitos! They always have the hazelnut creamer on lock and their taquitos are always fresh & soft. The guys there in the morning are super friendly & respectful! Big plus! read more

stopped in for another early AM coffee and also picked up a banana for .69 ! pretty decent breakfast considering Starbucks sells their bananas for a $1.00. I will continue to stop in here. read more

I had a terrible customer service experience with the tall man in a turban. He was rude, when I asked him a question about the price. He kept mumbling and then got angry when I asked him again politely. read more

I went there tonight because my family and I wanted eat something cold. I bought 2 Haagen-Dazs ince-cream and he charged me $8.07. When I asked for the receipt he had an attitude with me and said he dont have the receipt. When I asked him how much each cost he looked at me and said he dont know.....straight lie. Please if you go there dont pay CASH because I think this guy pockets the money. read more

Really good service,the workers have really good attitudes and they always have everything thing I need

I live nearby this store in CV and have stopped going in because they would have an "out of order" sign on the LOTTERY machine way too often. My friend works for the CA Lottery and all they have to do is hit a button on the terminal and a company comes out in a van VERY quickly to repair. I noticed a pattern. When I went in to buy JUST lottery tickets that smart alec with the head dress on would say, "Oh, the lottery machine's broken." No, it's not! You don't want to give me tickets because I'm not making a food or drink purchase from your store. I reported his rude behaviour to both the lottery and 7-11 headquarters. He's got a major attitude problem. read more

typical 7, with typical nationality owned, friendly, don't need to worry about ppl asking for change or thugs. Convenient redbox machine outside. Only complaint is that when u have a good Slurpee flavor it gets changed out for some runny weird flavor. Quick Beer and Slurpee run while Boston Big waits in the car. read more

If I could give this place a zero star, I would! Don't give this store even a penny! They don't deserve your hard-earned money! They will purposely decline your credit card purchase just so you would pay a fee to use their ATM and possibly shortchange you when you pay cash like the other reviews mentioned. The old guy here is very disrespectful and expects you to understand him with a shake of his head and a hand gesture. We were going to make a $100 purchase but he declined to do business with us just because we refused to use their ATM machine. It's his loss not ours. read more

Go mostly for the Coke slurpee.But now every time it is either not working or out of service.Owners don't seem to care and the other flavors are horrific.Always long lines and unfriendly clerks.Really should be one star review. read more

Terrible customer service. I got injured at the public storage around the corner and my Bro went to this store to get me ice. They charged him for a cup of ice to stop my bleeding and swelling and then when he asked for a bag, they told him to get out of the store! NEVER GO TO THIS STORE! read more