Stopped here to fill up on gas and pick up a few snacks. The gas station itself was a bit dirty, and the gas pump handle had gum on the part you use to squeeze. Why would someone do such a thing other than to try to be funny? The 711 store next to the gas pumps was clean and fully stocked, employees were friendly, and the entrance to the 10 freeway is about 100-200 yards away. read more

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The old man with hat and mustache was so rude and mean he made me cry he didn't want to accept I had 4,000 points to get a free monster and he raised his voice and shushed me and made a customer pushed me out the way how rude of him read more

After a long day of work I just wanted to pick up my essential snacks since I had no food at home, some scrawny kid was locking the doors as I approached the door saying they are closed for 45 minutes. Its 1:40 AM and im hungry, The store says its open 24 hours. Unprofessional. 0 stars if I could read more

This review is based on multiple incidents over time, not a one-time bad experience. I'm writing this because I'm genuinely tired of the ongoing disrespect and lack of accountability at this location -- especially from the older gentleman who works the night shift. Although this store is listed online as open 24 hours, it regularly shuts down or turns customers away around 11:50 p.m. On one visit at approximately 11:50 p.m., the night-shift cashier didn't speak to me at all -- he shooed me away with his hand, basically telling me to "go away" like I wasn't even worth a sentence. It was rude, dismissive, and completely unacceptable in a customer-facing job. On a different day, I asked about the coffee machine, which had already been down. Another employee told me it would be ready in about 10 minutes. Immediately after, the older cashier whispered something to him and then contradicted him in a curt, irritated tone, saying they didn't know when it would be ready. This kind of unprofessional behavior has happened more than once, and beverage machines being out of service for days at a time only adds to the frustration. There are also serious safety concerns at the entrance. People are frequently allowed to stand directly outside the doors smoking, aggressively asking customers for money, yelling, and leaving trash everywhere. I have personally seen customers -- including families -- leave without getting out of their cars because they felt unsafe. The night-shift employee does nothing to address this, which makes the store feel poorly managed and unwelcoming. Additional incidents include the same employee refusing a basic cashback transaction that other staff routinely process, while being rude and dismissive about it. My boyfriend experienced the same treatment on a separate visit. This is clearly a pattern, not an isolated issue. At this point, corporate or district management needs to review this location, particularly the night shift. The misleading hours, lack of supervision, and ongoing safety concerns raise serious questions about oversight. To other customers: skip this location and go to another 7-Eleven. No one should have to deal with repeated disrespect, frustration, or feeling unsafe just to grab coffee or basic items. Until corporate steps in and fixes this, this store is not worth the stress, the safety risk, or your money. read more

Visited on Sunday, 07/24/22. Just like any typical 7-Eleven stores, nothing too fancy. This specific location is near the freeway, gas station, Jack in the Box, and car wash. Of note, I was taking pictures inside (particularly the ready-to-eat, warm meals) and the cashier saw me and stated "maam, why are you taking pictures?" super loud and everyone heard (there was a huge line). I just stated that I was taking a picture of the menu then she said ok. I'm not quite sure what she was concerned about, but looking at the previously submitted reviews it seems like this place is a total disaster (low employee morale, lack of friendliness, customer service lacks excellence, unclean environment, etc.). ** I was also taking pictures because I am a Yelper (Elite Yelper to be precise) ** read more

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I went to pick up an Amazon package and also make a purchase. The item rang up $2.00 higher. When i told the clerk, he pointed to the price on the bag, i took a picture of the price on the shelf and he,Singh, continued to point to the price on the bag. Completely rude and told me not to buy it then. read more

So todays 7/11 day so free slurpees right? no no free slurpees were not given passed 7pm?? If there's so many people just have it be until you run out of cups since that's what most other 7/11s did. You would think the company would choose when the slurpees get to be there but apparently the manager does. One of the employees told us to talk to the manager about this since he decided what goes while pointing to the employee next to him we asked the employee then he said he wasn't the manger?? What?? Outrages read more

So they will up price you for items that say $1 and they will say it is $2 and then they start argument over $1 when it says it is and then they are rude and I honestly wish I can give zero stores and they will make a big deal about anything and they will follow you to your car if they see women this people that work there are so weird and rude yall please be careful going to this 7 eleven read more

Selling food food after hours I went into three 7-Eleven about 1130 p.m. 1145 p.m and 12 a.m. And none of the 7-Elevens would cook me a pizza or heat me up some food. I remember when the convenience store 7-Eleven was run by good people sometime. I find that 7-Eleven is locked and closed for the night. I will be going to am/pm from now on there are no bargains here at 7-Eleven anymore read more

This place just tried to charged me $2.75 for a super big gulp. They are $1.69 with tax every where I go. This is the second time they've done this I'm in shock when I told the cashier they are $1.69 he dropped it to $2.19. Its like they know what the hell they are doing but don't even give a damn. read more

7-Eleven - Store front - Convenience Stores Near Me - Pomona, California

I'm not happy with this place at all so rude! Screenshots of what I sent to the 7/11 instagram (they never responded) read more

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I've been going to this 7-Eleven for about ten years. Today I grabbed about seven dollars in merch and went to the counter. When I went to grab a banana, I accidentally hit the plexiglass. Didn't knock it over or anything like that. The guy behind the counter told me to chill out. So I did chill out just like he said. I left without making the purchase, went around the corner and purchased those same items from the competitor. read more

Worst service ever. Guy just acting like he doesn't understand what I'm asking him, like he is too busy? You probably shouldn't have the job if you can't acknowledge your guest. Meanwhile he's talking in Arabic to the other guy. Super Rude!!! read more

I needed to refresh a bit, having traveled from Ventura County, and this looked good. The restroom needed a key, and they left they at one of the cash registers but I only learned about that when I got to the restroom door and went back. I should have asked when I first entered. I got a Super Big Gulp and a bag of store brand potato chips. Thankfully, I paid cash, since some of the reviews point to either skimmers being used at the pump or a problem with their systems. Service was reasonably friendly and the Mountain Dew mostly tasted the way it should, mostly. read more

I stopped at the 7-Eleven while I was in Pomona because I was thirsty and needed a quick drink while I was on the road. The cashier inside was extremely friendly and pointed me in the right direction of some additional items I was looking for while I was there. I also realized it was an attached gas station that the 7-Eleven on. Just my luck because I was running low on gas also so I decided to pull into the gas stall. I was able to get gas and food and additional items from the attached convenient store. I enjoyed what the 7-Eleven had to offer so much that on my return trip I stopped by again to pick up a couple of more items simply because I knew they had them and I knew how much they would cost to me. I take road trips along this route often and now I know where I'll be making my stops for Goodys when I head out. read more

7-Eleven - Outside the 7/11 - Convenience Stores Near Me - Pomona, California

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Went to this location today tried to buy 5 Tyson chicken wings, ended up going to McDonalds when the cashier tried to charge almost $10.00 for the wings. read more

There is always this guy at night asking for money saying he needs gas for his car a black Toyota Corolla 5YKG000 it's not true he's a scammer don't give him money he always drives away and buys food etc. he parks on the left side of 7-Eleven. read more

Not entirely sure why this place has so many negative ratings. I come in often and the man who works behind the counter weekend mornings is one of the nicest people I've met. Super kind and helpful and one time I was walking up and down to see if they had something I was craving and I was kind of upset that they didn't, and I guess it showed on my face because he walked up to me and asked "what is it that we don't have that you want?" He is always super kind. And every time I walk in, no matter who it is, the staff is always very friendly. read more

Restroom is very gross somehow has this bile odor of rotting broccoli very gross please do something about the smell it seems to stick to clothing disgusting read more

Not wild about the homeless people begging me for change. If they want change, they should ask their president, who promised much of it. So the store itself is pretty clean, but they seem to take a while at checkout. Possibly because some people are actually doing all their grocery shopping here. Their gas is cheaply priced it seems, but my car doesn't run on gas, so I don't really keep track of gas prices. read more

Stopped by at 5am to add money on a card . The clerk just said only after 8am . Anywhere else it's available 24 hours but not here.

I live near this 7 eleven so on some occasion I do go Inside for a drink for when I wash my car next door. For the last 6 months it smells like ass in their like complete ass and their fountain nor their slurpee machine work. But seriously it does smell in their read more

Went in today to get some beer. All the other ones were closed down in S. Pomona. Went in got my beer, wearing my mask and gloves. Went to the cashier counter, noticed the cashier was not wearing a mask. After my transaction, I asked her if she was required to wear a mask, she said, im not from around here. WTF does that mean? I'm assuming meaning that is not her home store? Regardless! I left saying, you should be wearing a mask. Maybe in her culture your used to germs, but I'm not. It's not just for my safety, but for yours. I work in the healthcare industry, so this is a concern. I'll be reporting you to the authority's. read more

The store is very clean and well organized but there's a few homeless people hang out around the property asking for spare change and might scare done of the customer who go there. But over all it's a very nice food Mart to grab a cup of coffee or a snack and get back on the road. read more

They Never answer the fckn phone like I know damn well there ain't no costumers in there because they charge to much on shi . They need better employees that don't try to tax people . read more

Terrible in the daytime and worse at night at times. Definitely a fantastic location for a mugging, a crack head to bother you, or a shooting. The people that work there are rude and it's always humid and smells like shit. I won't return read more

Just a hour ago I went there there is a sign on the chips say 2 for 5 . Then I went to the cashier he no more special no 2 for 5 . I told the sign still there then he went back there he took the sign off he said no special on I think that is not far at all when I saw the sign say something and when I pay is different And the guy start to say some stuff in Spanish for the other customers I was talking to him he ignored me he to other customers I feel disrespectful from him I don't recommend to go to that location read more

Avoid this place at all cost. They charged my card twice for 54.12 and they said they did not charge me twice and said come back in 48hours. I came back 2 days later and showed them my online banking statement but said they needed a paper copy. Went to the bank and got a copy and they finaly refunded my money and only $10 for my time and gas. I live 18 miles away and spent 2 and a half hours here today plus another hour on the first day. Like I said. Avoid this place unless its a last resort. read more

Worst MANAGER ! The most laziest guy who won't cook,use restroom or even try to help your visit.

This 7-eleven sucks!!!! I pump $10 gas on Friday November 17th 2017 and they took $100 on my debit card when I told the manager he said in 2hrs but could take up to 24 hrs I still haven't got my money so if you going to get gas at this station do not use your debit card they are a bunch of thieves!!!!! read more

Never will i go back to this location. They don't have any prices posted for the iced coffee so you'd assume the large was $1.99 like all the other locations, the price is actually $2.49! Its not about the money it's about the false advertising. Also their employees are not friendly, i understand you probably dont like working at 7eleven but at least it's a job. read more

This place is near buy to my house to come grab a nice cold beer after work. Dis like how on Your way in yu have ppl asking for change and for gas . I'm like wow.. Get a job. Cuz this is your sixth time hitting me up for change. read more

horrible...!! dont use the gas station! they always manage to steal card information! this is my second time w/ my card information getting stolen at this place!!! avoid useing your card to purchase anything here! read more

the place where my family goes to buy a few snacks before heading out to a long road trip. plus i always buy Arizona cherry lime drink I hope they dont end this flavor:( read more