Came here hoping to get the happy hour $1 large slurpee. Happy hour is from 3-6pm and I came at 6:05pm, so technically I had missed it. However, the kind man at the register let me still redeem the coupon in the app, so I got my slurpee. read more

7-Eleven - Slurpee Fresca 30oz - Convenience Stores Near Me - San Jose, California

I've been coming here almost daily for the last 4 years because I live just nearby--it's been my go-to spot for convenience and consistency. Today, everything changed. The owner's wife flat-out refused me entry with my legally trained service dog, who are always well-behaved and being there multiple times with me. She got confrontational right away, arguing loudly and using rude language that left me stunned after all this time as a loyal regular. Service animals are protected by law (ADA), and I've never had an issue anywhere else. This felt discriminatory and heartbreaking. After 4 years of support, I'll never return. Fellow dog owners and locals--beware and choose better. read more

Poor customer service, can be rude at times. Some areas of the store are somewhat dirty.

This 7-eleven sucks. Guy closed at 2am I've gone a few times now and it's closed. Never coming here again.

A successful 7-Eleven is one where you can get what you need at all hours of the day with at least some common courtesy as you make your purchase. I came in one night and had the worst 7-Eleven experience. I went in for some snacks and asked simple questions about if they carry certain brands. I was met with a blank stare, followed by some nasty remarks. I was taken aback and just left... This place isn't even open 24 hours read more

Have been coming here almost every Saturday for about a year now to buy lottery tickets, same quantity, same kind. Today around 1:30pm-1:45pm, I go in to exchange my ticket winning for 60 bucks. Here is the dialogue after handing the male worker the ticket and he runs through the ticket machine: Him: 60 dollars Me: can I get 40 super lotto and $20? Him: okay, 40 super lotto? Me: yup, 40 super lotto. Him: *accidentally pushes for powerball* Him after messing up: we only have powerball. Do you want powerball? Me: no, I didn't ask for powerball. I asked for super lotto. Him: well, we don't have super lotto, only powerball. Me: well, I don't want it then. Give me my 60 bucks. Him: no money. Me: well, I don't want the powerball that I never asked for so give me the 60... Him: *finally goes to register to get $60* while speaking something under his breath in a foreign language Me: *irritated and NEVER coming back* This has happened before and rather than lying about NOT having tickets for a particular lottery, I was just given what I had wanted to buy in the first place. And how are you gonna tell me you don't have a particular lottery ticket? Lol. Maybe running out of ticket paper, but come on haha. If you can, avoid this 7/11 at all costs and go to the Shell just around the corner or find another 7/11 or gas station. Any place but this here. Sure, it's convenient but I'm quite sure there is racial discrimination if you are not a particular race/don't speak a particular language. read more

It's August 3, 2020 I thought we were required to wear masks in public to slow the spread of covid. The clerk ringing people up is not wearing a mask or gloves. Worse I watched him serve food again without wearing either. This is the first business I've been to since this crap started where the employee/server was not wearing both a mask and gloves! WTF? read more

7-Eleven - two candy bars on a table - Convenience Stores Near Me - San Jose, California

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I have been coming to this 7-Eleven for the past two years. My husband has advised me against not going to the 7-Eleven because they shortchange you. So for the past couple of weeks I've been paying attention to what I spend there and asking for a receipt and I've noticed that every transaction they have kept $.25-$.47. Now if they do this to every person that goes in there they're making a killing off short changing people. I recommend that you ask for your receipt read more

Best person & Owner Mr.Satnam singh My regards...I worked at this place for 6 months------Dear 7-11 I lean a lot 4rm U guys & Thanks for all the Free Food-Drinks-Items but will Tell U that this place will always be Blessed...Amen read more

7-Eleven - a man and a woman in a store - Convenience Stores Near Me - San Jose, California

This is by far the worst 7-Eleven in the valley. Bad selection. Dirty floors and surfaces. Barely cool refrigerators. Unhelpful staff. What more is there to say? read more

I live right next door to this 7eleven and it's a shame I had to travel a mile away to the next 7-Eleven because I this is the worst 7 eleven in the entire entire world I'll just say customer service terrible and I mean count your change double check the receipt always ask for a copy and check expiration dates terrible. There's so rude and they are NOT 24 HOURS i repeat this store is NOT 24 HOURS. I wish there was a way to give no stars but you have to give at least one of you want write a review so I had tox read more

This place has really gone down hill. The workers there simply don't care. Probably now one of the worst 7-11s I've been to. I will avoid for now on. read more

I just went in there today May 8th, 2020 at 12:20pm. I went to buy something behind the counter and Sing (that is what name he gave me) dropped what i was buying and it fell to the store floor. I said "please can i have one that didn't drop on the floor". His response bothered me especially during these times. He said "it didn't matter and anyway the next probably feel on the floor too". This took me back a little as that is not what I wanted to hear. He then went on to say "anyway I don't care, if you don't like it go somewhere else. I don't need you in here. Go buy somewhere else." At all times I remained polite and non-confrontational. This is the wrong attitude to have during these Covid time so be careful when going here. In my opinion, someone should have a talk with him about this and caring for the healthy if their customers and just at minimum care if when someone is willing to be their customer right now. FYI, I live next to this store and i am an long time customer so it's sad that they would put my health at risk and not care for my business. read more

The shelf sign says two candy bars for 89-cents. I got charged 1.98 instead, and when I pointed this out the cashier only gave two dimes back... and then had the gall to wave me away! Methinks he rarely gets called out on this. Pretty insulting response--it wallows in lameness. My Kit Kats now feel tainted :/ read more

This store can't be trusted. The owner steals money from kids, giving the wrong change, keeping receipts, and selling game cards with no money on it. When confronted, the owner lied that he was not the owner. Only when threatened with a visit from the police, he threw money at us and still denied that he was the owner. Suggest that you tell your kids to stay away from this venue. read more

I usually wouldn't write a yelp review about the store like this but I was just upset with a creepy cashier. I went here one night to buy a scratcher ticket and the guy was just being completely creepy. Also because it was late at night and I was the only one in there at the moment. When I went up to buy it he did this creepy thing where he raised his upper lip and sucked in air and crinkle your nose, at first I thought he was smelling something and then I said excuse me and he did it again in no shame. I instantly got my money back once I bought my stuff and yelled pervert. I'm a young girl too, this guy was in his like 40's or something. Another time I visited, back when I was in high school I clearly remember paying him a $20 for something that I bought small and he gave me like 5 bucks and a couple dollars back and i told him I gave him a 20 but he said no. I've heard stories about this a couple times. Probably because I was young and kids don't usually pay attention to these things, but they do it to them all the time. Pretty much the hit on little girls and still money from kids. So girls stay away and don't pay in cash if you're of the younger age. read more

Oh boy. The only real reason to go to this store is so you can go back and write about it on Yelp! I go to pay for some Ruffles and a 2L bottle of Sprite. The bottle falls over on the counter..no big. Before I knew it, the cashier grabs the top, cracks the seal and smiles saying.."In my country there would be a BIG explosion (hand gestures)' I say " Yeah, that happens in my country too (you idiot)!". WTF? Why are you touching my food? Why are you breaking the seal. 5 year-old kids all over the world know a bottle of dropped soda will spray up.... Reading some of the other reviews, they are really asking for a lawsuit. It's going to happen. Hope whoever does writes about it on Yelp. read more

Expired food, messy slurpee machines, and the redbox here is always out of order! I'd skip this 7-Eleven and head up to any other one. I've also had creepy run ins with lewd cashiers here, but only late at night. Maybe I should only visit 7-Eleven while the sun's still shining? read more

I hate to admit it, but this is my second favourite 711. It's weird because I go there only when I'm out walking and it's always empty and there's always the same guy working and he's really nice and always pushes a pack of matches across to me. That's service! I asked for 'em one time a few years ago and he's always remembered! Of course, everything else is the same as every other 711, but it's that little touch that takes it above! read more

This guy sold me two burnt and extremely old chimichangas, when I asked him to take it off he said he couldn't because I had already touched it... when I asked him to replace it he said they are all like that, what do you want me to do. Extremely rude, never gave me my money back either. Apparently that was too much to ask for. read more

Came in to purchase a fountain drink as I walk over to the machine . The older Indian guy follows me from behind the counter he says , "amiga no more soda water better for you " . Excuse me what the f**k is it you? I'm thinking to myself. I was raised better then to reply back but this guy was rude and totally out of line to even say this to me. 1. I am a customer. A buying one at that. 2. Who are you to tell me anything about my body or weight 3. I don't know you 4. You don't know me 5. And is that not what this store is for to purchase? Corporate will definitely here this one. read more

Arrrrgh. I've been to better 7/11's over the years. The only thing going for this place is that it's tucked away off Stevens Creek and mainly just visited by local residents in the surrounding two neighborhoods. I've noticed several expired expiration dates and have also had negative experiences with some of the "riff-raff" that like to loiter around the door and walkway. It's sucks. There are better locations to go to. read more

This is one of my favorite 7-11's cuz its so close to work and always has my Chilly Cheese dogs and nachos. Occasionally they have deals on smokes. read more

FYI NO RedBox here, this advertisement should be reviewed by Redbox corporate to update the customers in dire need of Hollywood entertainment viewing materials of mass manufactured ideas and propaganda. Go to Safeway right away, there is NO REDBOX at this location! read more

I just called this 7-11 and asked about the Amazon Lockers they had on site. The guy who answered said he was new, didn't know anything and hung up on me. read more

The owner of the location is very rude. She screams at her customers and staff. I do not recommend spending your money here.

I was waiting in line with 4 people of color and a nice white lady behind me. Despite this cashier of being typically very slow, he suddenly rushed to take all of our items . He didn't said a word to any of us. No greeting, no talking...until he gets to the nice white lady. I'm sure she is a wonderful human being, but I was shocked at his blatant racist/colonial mentality. When she got to the counter she got a nice greeting and he suddenly became the best cashier 7-11 has ever seen. It was sickening read more

The dude in the store almost over charge me he didn't follow the promotion deals he was rude and got mad because I brought the deal paper they advertised. Check your charge and recipe he's a scrap.! read more

Came here to get water and cigarettes. You never expect to get good customer service at any 7-11, but at this location the Cashier was so rude. Probably won't be coming to this 7-11 again, I'll get my cigarettes from Rotten Robbie from now on. I go up to the register to ask for the cigarettes, he then rolls his eyes and grabs them. Then continues to stare at me not saying anything. I assume he wants to see my ID I hand it to him and he grabs it from my hand and then questions my age. Whatever. Then gives it back & still says nothing, no total, nothing. Have only worked in he customer service industry I know this is not acceptable. Why is 7-11 CS so bad? read more

Walked in last night at around 1am to pick up a pack of smokes. I pulled up and the cashier saw me. I entered the building and instantly the man walked away and to the back of the store. I waited patiently and counted out the change. He appeared 2 minutes later but stood off to the side and was fiddling with some scanner type machine. I leaned over the counter and said hello. He ignored me and 2 or 3 minutes later he finally decided to assist me..... very angrily. Didn't make me feel very welcome or comfortable although this store is in my neighborhood I think I will go to a friendlier 711 not like there isn't a million around. read more

When I called the store to ask if they sell a particular gift card here (it said so online), a man answered the phone and said, "What?" and as I was repeating my question, he just hung up. What the... speak of an awful customer service! read more

They advertise deals like buy two and get a discount . When you go to buy they charge you full price . I called them out and showed them the advertised promotional deal and they still wouldn't honor it . read more

For a chain, I wish this place would clean more it's so close to me. I come here often cause its convenient, I just wish they would up there game on cleaning! Also this is my public meeting spot so I can sell arts and crafts. read more

I love this location never any lines and always clean. i was wondering around the store undecided of an afternoon snack and the guys working said what are you looking for if we dont have i have nxt time for you .lol great customer service :) read more

When the renovations were complete and the new owners took over, I had hope for this 7-eleven. But, after today, I will go out of my way to buy milk and snacks and Slurpees at the Moorpark 7-eleven because I find the staff here very rude. I ran in to buy a couple gallons of milk today and the whole 4 minutes I was in the store the woman at the register was having a bluetooth conversation and not making eye contact with any customers, or saying hello, or even telling them the total of their purchases. I don't expect much from a convenience store clerk, but I do expect them to tell me the amount of my sale. Then she seemed annoyed with ME because I was looking at the display on the register for the total, which was unclear because it wasn't showing the discount for buying 2 gallons of milk. This crew doesn't give a crap about the neighborhood they're in, or the customers they serve, so that's why they lost a 14-year customer today. read more

Not sure what to say about this store. I'm giving it one star because the cashier just kept watching me as I walked around the store. Probably thought I was going to steal something...lol read more