I have been waiting to address a series of very inconvenient veterinary appointments that I had…read morewith Newport Animal Clinic. I was on the fence about whether or not I was going to say anything on a social media platform. That decision has been made for me by the manager of this business, who made his own post gloating about his decision! It was a very stressful event that almost left Wade, our 10-month-old Lab, very ill when dismissed. They did not cause the illness; it was a lack of competence and knowledge that led to a very serious situation. So, Mr. Jason Church, let's talk about your human decency, share the facts that you left out, and see what the public opinion is. At no point was I rude, loud, or angry with you, so please explain how your professionalism and patience were tested! The events and timeline below are what happened and what was also relayed to the vet office throughout the event. On July 12, I took Wade swimming on the Neuse River. Later that evening, he had a limp in his hind leg. I examined the leg and didn't see any pain or injury. He has limped on that leg before but has gotten better with rest. Monday, he seemed back to normal with no limp. Tuesday morning, he didn't want to eat. He has done that a few times before, so I didn't see a concern. Tuesday afternoon, he appeared to be in a lot of pain! I immediately called the vet, and we were able to get there at 4:15 PM. I gave the details above by phone. My girlfriend arrived with him and gave the details above, and when I arrived, I gave those details again. They examined his leg and said they didn't see a lot of pain in it but felt an ankle pop. They took X-rays of the leg and did not see anything. They prescribed pain meds, inflammation meds, and a sedative. Tuesday evening, he would not eat, and I had to hold the food bowl for him. He was getting lethargic, so I checked to make sure they had not already given him meds before giving them to him. Wade continued showing signs of pain and lethargy all night. I figured it was the meds. Wednesday morning, Wade was very lethargic, would not eat or drink, and had blood in his stool. I called the vet as soon as they opened, explained the situation, and asked for them to see him again. They agreed. When I got home to pick Wade up, he seemed to be in more pain, and he had blood in his stool again, which I collected for them to examine. When I picked Wade up to put him in the car, the pain was very intense while lifting under his belly and neck. I arrived and explained all the new signs. They did not want the stool sample. They examined his anus by finger and found blood but did no tests. They X-rayed his stomach and declared there was no blockage. They decided to stop the prescribed meds and gave him an indigestion medication instead. Wednesday night, Wade's pain and lethargy continued to worsen, and he would not eat or drink anything. Thursday morning, he was getting worse. I again called the vet and wanted another appointment. The answer I got blew my mind. I was told to just try and feed him rice and walk him! I responded, "What do you mean? He is getting worse, and I've been trying that," to which the reply was that according to the vet's clinical assessment, she doesn't see anything wrong! They did not refer me to another vet; they sent me home with no answer. I said I didn't agree and that he needs to see the vet. At that point, I got, "Try Swansboro." So, I called all closer options hoping to get in somewhere immediately but ultimately ended up at Swansboro, where Wade was examined and found to have a temperature of over 105!!! The Swansboro story is also horrible, and he almost died there from an overmedicated situation that left him barely moving with a temp of 98. But this is about Newport Animal Clinic, the small-town, caring clinic that wants to provide that hometown feeling of care. That's why I went there, but that's not what I got! With all that was presented above, they never checked his temp, his vitals, or for any kind of infection. When I called to question why they hadn't done so, I was met with the first excuse of, "Well, you told us you took him swimming but not where!" They admitted they did not take any temperature. I am flabbergasted at the excuse but had to continue to face what was in front of me with Wade. After everything was said and done, it was time to talk to Jason Church. At this point, I had been speaking with the lady at the desk, who was very great to deal with and kept me up to date on how they were making changes because of the situation and that the doctor had never even heard of what Wade has. The receptionist was the only one who reached out through this whole ordeal with any concern. I asked at the beginning of each call if she was calling on her own accord or if the vet asked her to call, and it was not the vet. The conversation with Jason was to get some closure, I guess, and yes, I felt like the lack of care warranted a refund. That is not what I

I took my labs to Dr Westbrook for many yrs. He is a great vet. Sarah is a very compassionate about…read moreanimals. When my Charcoal Labrador Retriever passed away it was very hard on me. She was a gift I received from a boyfriend when I returned from deployment. She was only 6 weeks old. My adorable little light charcoal puppy with blue eyes ~ Stormy Rain. I moved to Morehead City in 2013 and was in need of a local vet. That's when I heard great things about Dr Westbrook and his staff so I chose him to treat my Stormy. In 2014, he removed a large tumor from her neck. She recovered well and went on to live, until she passed away at 14 yrs old. I loved her dearly and was heartbroken when I lost her. She was my {Navy} baby girl ~ my first lab. Dr. Westbrook and his staff took care of everything. I received a sympathy card, with a special poem inside, from the staff at Newport Animal Clinic.

Dr. Jason is the best........kind, personable, and really knows his stuff! Refers us out when our…read moredog needs additional care but is always there for the necessary follow-up. Explains issues so that we an understand. Been taking our dogs there for years....25 now to be exact.

They're always so kind and helpful no matter how short staffed they can be sometimes even with last…read moreminute stuff! Great people add have never had an issue, definitely one of the more affordable vets in the area as well!

I called to ask if i was able to ask a question regarding my dogs condition after a seizure and was…read moretold okay and proceeded but then just told me to take him to the emergency vet because they're about to close and that they can't give medical advice over the phone???

Unfortunately this location has been a more than one time disappointment, but this was the last…read morevisit and dealing with a Mgr who started arguing with me about the reason for my visit in the front waiting room. More than double the price of the medication needed for my pet. Was told if I didn't like their prices that she would write a prescription out and I could find another place to fill it. Good Luck to those that continue to give this location any of your business. Poor Management. Been going to Animal Hospital for 35 years. AND....they don't take walk in for nail trims, don't even try to accommodate you. Something that only takes 3 minutes.

We live in Swansboro and have tried all the surrounding vets and were not pleased with their…read moreoverall practices. When we took our newest rescued kitty to Bridges, we knew we'd found OUR VET! They are thorough, well qualified,loving and friendly. This is evident throughout the practice from the Doctors to the support staff. The staff works hard to get you the appointment you need, at the time you need (without attitude!) They also work closely with Island Cat Allies (a local cat rescue). They make rescues a priority and treat them and our 3 cats as their own. We highly recommend Bridges Professional Park Animal Hospital! (Too bad they aren't people doctors! L&V Williams

I cannot say enough good things about this animal hospital. It's very difficult to find exotic vets…read morein the area, and luckily they see exotics and I have been able to get my hedgehog in to be seen quickly whenever she had issues! Dr. McQuiddy was very knowledgeable when it came to hedgehogs and he was very comfortable with her. Unfortunately my hedgehog was diagnosed with oral cancer and we had to put her down. It was my first time ever experiencing this and as sad as the situation was, Dr. McQuiddy and all of his staff made us feel as comfortable as possible. They really made this sad situation as pleasant as possible. From me walking in the door and the front desk staff immediately showing me comfort to me going back in the room and the compassion Dr. McQuiddy and his vet tech showed me. My sweet Canoli is no longer suffering and I appreciate all of the staff for helping her.

The very best vet care is located at Morehead Animal Hospital. The entire staff is passionate,…read morecaring, and knowledgeable of the concerns of your pet at all aspects. They express all the necessary attention toward the love of pet in every degree of proper care and health..

Dr Willis and the amazing staff at Morehead Animal Hospital are just great. They are kind and…read moreknowledgeable. I brought my pup in for a tooth extraction, very nervous. Dr Willis took great care of him then and put my mind at ease explaining the care he needed and that he would be OK! No military discount available, but pretty good prices for care. Also, I wasn't charged for the check-up after surgery or my "freak-out" visit when I was afraid of infection.

We had to take our dog in on a Saturday, the service was fast, the customer service was excellent,…read moreand Dr and staff were informative, thorough, and comforting.

Expensive, but I am so glad we have them! I have used them twice this year to care for my 12 year…read moreold toy poodle, once for pymetra and once for pancreatitis. On both occasions we received excellent care. When Myrtie had pymetra, she was extremely sick, and would have certainly died soon without their care.

Dr. Austin and her crew are simply amazing. She has expanded a practice from when she started in…read morethe back of her home & then opened on Lennoxville Rd., Beaufort, NC. They've now moved to a bigger location but are still in Beaufort. All veterinarians, technicians, nurses, aides, etc. are all great with dogs and cats & give each & every patient their love & attention. If 10 stars were available I'd be giving Austin veterinarian clinic, 10 stars!

I don't know where to start! Dr. Austin is an amazing vet,…read moreher clinic is in her home. So don't be alarmed when you pull up to a driveway haha. She's also very easy on the wallet. Neutering and Spaying is only 150! Yes you read that correctly. And if you have multiple pets there's only one visit fee!(: I love Dr. Sarah Austin and so do my four legged babies!

They were flexible getting my dog in the last minute. Since we are traveling this was a great plus…read more We have a 6 mo old Cavapoo, we read the earlier reviews and wanted our puppy to have a great experience for his 1st time. He definitely did! We will be spreading the word with the rest of the guests in this RV park since it's very difficult to wash a dog in an RV.

My dogs are extremely picky. I am too. I'm thankful for this salon. Everyone I know brings their…read moredogs here. The environment is very caring and calm. They listen and they take time. We love it. Nice family owned business.