Excellent and prompt service for Internet and TV connections…read moreWhen a small problem arose the team, particularly Alex, was outstanding in resolving promptly

Alex and Poseidon are the best vendor I've used in D.C. -- PERIOD!…read more Fast, reliable and responsive. When I had an manufacturer caused issue with hardware they installed 2 years ago, Alex was there the next day, replaced it free and handled the warranty and return process himself.

Frances is head and shoulders better than ALL OF THE REST. He is professional, thoughtful and his…read morepricing is very fair. He's also able to quickly and efficiently give you an appointment, and works meticulously until you are satisfied.

Francis team did a fantastic job installing internet throughout my house. My office and my wife's…read moreoffices are both fully wired, with impeccable solutions such that no one will notice (e.g. no visible wires) and the wifi works spot on across all three floors. I highly recommend working with Francis and team. His bid was competitive and F and crew treat your house like its their own, with respect and care. All 5 stars deserved!

Trebor was awesome!! I used them for security camera installation and they did a fantastic job…read more Super responsive, easy to work with, and they handled all the wiring really cleanly so everything looks polished and professional. They also helped mount TVs, which was a huge help!! Rob is great!! Really appreciate how easy they made the whole process. Highly recommend Trebor for cameras, TV mounting, wiring, all of it!!

Could not be more pleased or impressed. Rob is a professional's professional--immensely…read moreknowledgeable, careful, thorough, and a pleasure to be around. Look no further for a job done right. Rob and his colleague installed ethernet throughout our three-story townhouse (7 drops in total). Like another reviewer, we previously had ethernet only in the basement, resulting in poor Wi-Fi coverage on the upper levels. Regarding Trebor Technical Solutions, I wholeheartedly echo what others have shared. During the consultation, as Sriram (2021) observed, Rob "took notes of the locations where I wanted the drops, estimated the length of each run from the networking rack, and how the drops would be wired, carefully noting the number of cuts needed." Indeed, watching Rob in action is impressive--you can see him map, anticipate, and solve problems, as if he can "see" behind the drywall, identifying the cleanest and most efficient pathways. Sriram also noted Rob's "attention to detail deserves special mention, from planning the project to execution." I agree completely. Chaz (2024) wrote, "My experience with Trebor Technical Solutions was top-notch. The owner, Rob, went above and beyond." Absolutely. Rob left our townhouse better than he found it. Originally, ethernet entered through a hole in the wall--Rob repaired that neatly. He also removed unnecessary coax cables, replacing those plates with new ethernet plates. As reviewers' pictures show, Rob meticulously labeled each line with its corresponding room. Dan (2022) shared, "Rob is a pleasure to work with and makes everything easy. He pays close attention to details but also makes amazing recommendations." Couldn't agree more. He has a high work ethic and high standards. Todd (2022) wrote, "There's every reason you should immediately choose this company. Rob, the owner and a worker bee, is highly motivated to do right and technically trained by several mainstream internet and TV companies. He is extremely responsive and an awesome communicator." Rob's background (having worked at major companies) and continued work experience (providing expertise and skill to a variety of clients) are indeed impressive. Kyle's (2021) general contractor remarked on "how astonished he was with the gentle and delicate approach Rob took to making cuts in the drywall. Even though I was running drops across three floors and opposite sides of the house, Rob made only the smallest of cuts in the fewest places and did an excellent job patching up the drywall." Exactly. These were also my observations: Rob accomplishes tasks effectively with minimal disruption. Notably, he expertly repairs drywall cuts, leaving them paint-ready--a service many contractors overlook, as Sriram (2021) mentioned. Finally, Rob's patience deserves special mention. He patiently walks you through each step of the process at the level of detail you prefer, answering questions thoroughly--from the initial consultation through to completion and beyond. It was remarkable how patient and kind he was when explaining the system, piece by piece, and assisting us in setting everything up. We're grateful to have met and worked with Rob and his colleague. If you want commercial-grade quality and craftsmanship in your home, you've found the right team.

Worst Customer Service ever! I set up an appointment with ADT to come out to my house to submit a…read moreprice to upgrade my existing exterior security cameras and adding additional cameras. They missed the appointment and never showed up. When I called the main number of ADT, after waiting on hold for 10 minutes, I was shuttled around to 4 different departments - each one said it wasnt their part of the business. When I finally got to the installationand scheduling department, they wouldnt give me the local office's phone number. They said they texted the technician, but no one ever followed up with me by phone or email. i have been a customer of ADT for 30 years. Maybe not much longer! Based on the other one star ratings i see, it appears that this is their norm. They promise and do not deliver.

Misled Into $5,000 Loan Without Full Disclosure -- Ongoing Dispute…read more I'm extremely disappointed with my experience with ADT. I was quoted a total cost of $1,103.33 for my security system, and I paid $663 upfront. And itemized list of equipment installed and the total. Later i find out it was not a complete list of equipment nor was it the correct total. At no point was I told that I was being signed up for a $5,000 loan through a third-party lender or that the system would cost over $7k, and I was never shown a complete contract during installation. The technician had me sign documents with no clear breakdown, and the actual contract was only emailed after the fact -- showing a loan and total much higher than what I agreed to. When I brought this to ADT's attention, I spoke with both a sales rep and a technician who reviewed my equipment list and confirmed that what I received does not add up to $5,000. Despite this, ADT has been unwilling to fix the issue. I've now filed formal complaints with the Better Business Bureau, the Consumer Financial Protection Bureau (CFPB), the FTC, and the Pennsylvania Attorney General's office. I'm posting this review to warn others: make sure you are shown the full contract up front and know whether you're signing up for a loan. I feel deceived and financially trapped. ADT needs to take accountability and stop these misleading practices.

Mike came to my home. Gave me terrific feedback on what my choices were for locks. I am a first…read moretime condominium buyer and Mike helped me with what should be changed. I appreciate his prompt service, professionalism and pricing. You won't be disappointed. He is 5 star. Thanks.

Their customer service nosedived its simple. I was their loyal customer for over 15 years and no…read moremore! They did a poor job on replacing my sliding door lock and cause security issues. Called in to request to look at it. Won't come in till a week later. A week??! House can't be locked up?? Called a competitor and got it done on the same day. I was told by the competitor that the lock quality was so poorly set up. Good riddance.

I strongly advise anyone considering working with Monica Escala to look elsewhere. My experience…read morewith her has been nothing short of a nightmare, and I feel obligated to share it to prevent others from going through the same. I hired Monica in December 2024 to install: 28 security cameras A sound intercom system with 18 speakers 5 access control pads integrated with the fire alarm system As for the security cameras, she agreed to install 28 after reviewing my architectural plans but only installed 16--and did so carelessly. Wires were left hanging, ceiling tiles were damaged with large holes, and I was never given access to the security system, while she retained full access and was apparently monitoring the premises without authorization. The cameras themselves were cheap, low-quality models from Amazon (under $50 each)--completely unsuitable for a commercial setting, despite charging me for a professional setup. I paid her the full contract amount for this portion, and she has yet to complete the job or give me access to recorded footage. Despite paying her half of the contract amount upfront, she never delivered or installed a single access control pad. Even worse, she had no clue how to connect them to the fire alarm system--something that should have been fundamental to her scope of work. I had to bring in my fire alarm vendor and general contractor to explain to her how to do her own job. Still, nothing got done. Regarding the sound intercom system, she was supposed to install 18 ceiling-mounted speakers. Instead, she purchased cheap desktop speakers (less than $30 each) from Amazon, dumped them on the floor, and suggested installing wall shelves to mount them near the ceiling--completely unprofessional and unusable for a public facility. Meanwhile, she continued demanding more money and delayed my entire project by over five months--from December 2024 to May 2025--causing serious disruption and financial loss. To make matters worse, she repeatedly entered the property without my knowledge or permission, even after I explicitly told her not to. She frequently asked the building's front desk for access, showing a complete lack of respect for boundaries and professionalism. Monica Escala has shown a complete lack of expertise, ethics, and professionalism. She overpromises, underdelivers, delays critical projects, uses substandard materials, and ignores basic contractual obligations. In my experience, this was nothing short of a scam.

From the owner: At AICyberHelp, we work together to elevate your home or office with automations, AI, and other…read moreinnovative technology. As well as anything needed for smart home and businesses. With our smart cameras, you can view and interact with your space remotely and receive real-time alerts. By integrating smart home technology with our cameras, smart shades, audio systems, video game rooms, smart tag readers, all by a touch from your smart phone we enhance your control and promote energy efficiency in your environment. Moreover, we emphasize strong cybersecurity practices with robust firewalls, antivirus software, and phishing training to protect your data and surveillance feeds. Our flexible solutions are designed to adapt effortlessly to hybrid or remote settings, ensuring productivity and security no matter where you are. Based in Washington, DC, our dedicated team of builders, developers, designers, and cybersecurity experts is committed to making technology more approachable and useful for residents and businesses alike. We believe technology should be intuitive and genuinely assistive, saving you time instead of consuming it, and empowering you without adding unnecessary tasks to your day. With a multitude of apps available, each presenting various pros, cons, features, and benefits, it’s easy to feel overwhelmed and stuck in a cycle of indecision, preventing you from finding effective solutions to your challenges.

The service was great, Dupree was super helpful with installing the security cameras and did a…read morewonderful job. Thank you!

From the owner: Dynamic Sync Solutions provides professional low-voltage and IT services across Maryland, Virginia,…read moreand DC. We specialize in security camera systems, structured cabling (Cat6/Cat6A), WiFi optimization, home theater and audio systems, and smart home integrations. Licensed and insured, we focus on clean, reliable installations with long-term performance in mind. From residential setups to commercial projects, our team delivers high-quality work, clear communication, and honest pricing. Our services include: * Security camera installation (PoE & NVR systems) * Network wiring and Ethernet drops * WiFi design and speed optimization * Home theater and surround sound installation * Access control and intercom systems * Troubleshooting and system upgrades We work with homeowners, offices, retail spaces, and builders, and we take pride in building long-term relationships with our clients. If you're looking for a reliable team that shows up, does clean work, and stands behind the job--Dynamic Sync Solutions is here to help. Contact Us : (202) 652-7075 | info@dynamicssync.com

Amazing service! Prompt responses. He was able to come the very next day after we requested…read moreavailability to hang our 72 inch TV. Asked if he would also hang a shelf while he was here and he did that as well. Great customer service!

I did a Yelp search for residential security camera installation, after reviewing several options I…read morechoose Strategy Solutions for my project. They installed an NVR Security System with 4 PoE bullet cameras in my home. My home was built in 1955 and presented some unique challenges. However, Dupree and his crew took their time and experience to plan an install that was efficient and clean with no visible wires. I'm very pleased with the work effort and professionalism of Strategy Solutions and would highly recommend them to anyone for their security camera installation.