We had an amazing experience with this local, truly family-owned security company- N&D Security. So…read morewhen you call the company, owners Son-Mom duo (Perry & Sally) are going to pick up the phone. From the very first call, they were friendly, knowledgeable, and made us feel comfortable choosing them. There was no upselling, in-fact Perry convinced me to drop some unnecessary equipment (which would have otherwise added to the invoice price). The installation went smoothly, and the team (David, Nathan and John) took their time to explain everything clearly and answer all of our questions. What really sets them apart is the support after the installation. Anytime we've had a question or needed help, they've been quick to respond and genuinely happy to assist. The owner, Perry, dropped by a couple of days after installation to help us out on an issue. It's rare to find a company that truly cares about their customers the way they do. It feels great supporting a local family business, and we feel much safer in our home because of them. We did thorough due diligence for a couple of months and are happy to work with N&D Security. Please don't consume your time in unnecessary google searches, look no further and select N&D Security for all your security needs. We highly recommend this company to anyone looking for reliable, honest, and top-quality security service. Thank you N&D Security family from Chaudri family.

Couldn't be more pleased with every aspect of my engagement with N & D Security. From the initial…read moreassessment and estimate to the in-person meeting to refine my needs, to the installation team and system briefing, the level of individual attention and overall professional has been simply tremendous! Will definitely recommend to anyone with residential security needs.

I have now worked with 1st security for both on my homes. The staff really work hard to make sure…read morethat you are totally satisfied with your install, as well as troubleshooting or addressing anything that comes up along the way. For me it's those two things that really stand out. Customer service and "it just works." In terms of customer service, it's hard to do better. The company's response time to questions is very fast. That's pretty much what you want. As for "it just works," the Alarm.Com system and equipment they are a dealer for really gives you peace of mind. It's actually secure. I could not be more pleased to work with and recommend the company.

The monitoring is essentially useless. The company will bind you in a 3-year contract…read more At the end of the contract they wont cancel it. In spite of what they told me two months before upon an inquiry I made. Instead they continued to debit my account. There is no way to stop it from your bank. Be aware of the scam and of their lies. When I cancelled with a form that I have to fill out, there was no acknowledgement. They still debited my bank account. They argued that there was a 3 days cancellation policy; this 3 months after my 3 year contract has ended. I have to yell for them to promise a refund for only 1 month. I am holding my breath. If this goes on, I will take them to court.

I rarely write reviews after negative customer service experiences - this is the world, times are…read morehard, things happen - but I am so thoroughly disgusted by my Aegis experience that I can't remain silent. We've been customers with Aegis for many years, with no issues. In 2021, suddenly we started having calamitous issues with our alarms going off, sometimes in the middle of the night, for no reason. They'd deploy a tech, who would declare the problem fixed, only to have it happen again, at least once only hours after the tech had left. We received no customer service via phone. At least once the fire department showed up without us having received any notification that there was an alarm going off. Out of an abundance of frustration, I terminated my contract with Aegis early. (By the way, terminating our service wasn't enough to get the incessant beeping of the system to stop. We had to have another company out to disable the beeping.) That was when I received a VERY substantial bill from Aegis, citing an early termination fee. When I reached out to the company, one last time, to make sure they felt that charging me hundreds of dollars because THEY failed to meet our expectations was the reasonable thing, a very nice person named Tracy spent what was clearly considerable time documenting every time they felt they'd responded appropriately to our crises. And that's really the remarkable part, because it's the first time anyone at Aegis acknowledged that the system had any kind of problems. If Aegis had put one ounce of the effort into FIXING the problems that Tracy put in to documenting them, perhaps I'd still be an Aegis customer. Instead, I'll hold my nose while I am forced to hand them several hundred dollars to reward them for positively garbage customer care. I have since taken my business to Patriot Fire and Security of Winchester, and Jim Dollar has taken extraordinary care of us. Potential Aegis customers, be warned, and perhaps give Jim a call instead.

I requested a service from Aegis technologies to fix two TV remotes that weren't working. No…read moretrouble shooting was done over the phone, I was told a technician needed to be called. They only do service calls Mon-Fri 8am-4pm with minimum 2 hour windows, so if you're a residential customer, yes they expect you to take off work to wait for their technician. I was then told that the next available appointment that wasn't mid day, was two weeks from then. So, I went two weeks without being able to change the TV channels and then my appointment comes around and of course, he was late. The technician gets there and immediately realizes two "emitters" were out of place. He quickly places them back in the right spot, tests the remotes, and says he's done. He showed up and left the house within 15 minutes. Maybe took him 5 minutes of any actual labor, not including just walking around the house. Then I receive an invoice for $198. $75 for the trip and $120 for the labor. Upon discussing the invoice with the finance department, I was told by Anna and Mark that the invoice is completely valid and that there was no room for discussion. So, I paid $198 for 5 minutes of service that I had to wait TWO WEEKS for. This company is a scam.

Trebor was awesome!! I used them for security camera installation and they did a fantastic job…read more Super responsive, easy to work with, and they handled all the wiring really cleanly so everything looks polished and professional. They also helped mount TVs, which was a huge help!! Rob is great!! Really appreciate how easy they made the whole process. Highly recommend Trebor for cameras, TV mounting, wiring, all of it!!

Could not be more pleased or impressed. Rob is a professional's professional--immensely…read moreknowledgeable, careful, thorough, and a pleasure to be around. Look no further for a job done right. Rob and his colleague installed ethernet throughout our three-story townhouse (7 drops in total). Like another reviewer, we previously had ethernet only in the basement, resulting in poor Wi-Fi coverage on the upper levels. Regarding Trebor Technical Solutions, I wholeheartedly echo what others have shared. During the consultation, as Sriram (2021) observed, Rob "took notes of the locations where I wanted the drops, estimated the length of each run from the networking rack, and how the drops would be wired, carefully noting the number of cuts needed." Indeed, watching Rob in action is impressive--you can see him map, anticipate, and solve problems, as if he can "see" behind the drywall, identifying the cleanest and most efficient pathways. Sriram also noted Rob's "attention to detail deserves special mention, from planning the project to execution." I agree completely. Chaz (2024) wrote, "My experience with Trebor Technical Solutions was top-notch. The owner, Rob, went above and beyond." Absolutely. Rob left our townhouse better than he found it. Originally, ethernet entered through a hole in the wall--Rob repaired that neatly. He also removed unnecessary coax cables, replacing those plates with new ethernet plates. As reviewers' pictures show, Rob meticulously labeled each line with its corresponding room. Dan (2022) shared, "Rob is a pleasure to work with and makes everything easy. He pays close attention to details but also makes amazing recommendations." Couldn't agree more. He has a high work ethic and high standards. Todd (2022) wrote, "There's every reason you should immediately choose this company. Rob, the owner and a worker bee, is highly motivated to do right and technically trained by several mainstream internet and TV companies. He is extremely responsive and an awesome communicator." Rob's background (having worked at major companies) and continued work experience (providing expertise and skill to a variety of clients) are indeed impressive. Kyle's (2021) general contractor remarked on "how astonished he was with the gentle and delicate approach Rob took to making cuts in the drywall. Even though I was running drops across three floors and opposite sides of the house, Rob made only the smallest of cuts in the fewest places and did an excellent job patching up the drywall." Exactly. These were also my observations: Rob accomplishes tasks effectively with minimal disruption. Notably, he expertly repairs drywall cuts, leaving them paint-ready--a service many contractors overlook, as Sriram (2021) mentioned. Finally, Rob's patience deserves special mention. He patiently walks you through each step of the process at the level of detail you prefer, answering questions thoroughly--from the initial consultation through to completion and beyond. It was remarkable how patient and kind he was when explaining the system, piece by piece, and assisting us in setting everything up. We're grateful to have met and worked with Rob and his colleague. If you want commercial-grade quality and craftsmanship in your home, you've found the right team.

Awesome guy. Fast service, reliable . Sean was amazing…read more If you ever need help just give him a call In and out less than 30 seconds!

I talked to several companies about rekeying my doors, one of which is complex. I chose Multitech…read moreand they did a great job. The lock on my complex door actually works better than the original

I have had numerous Alarm companies over the years, both large and small and I would say All Alarm…read moreis hand's down the Cream of the Crop! It's a very successful family-owned company and the owner Gary is a super likeable older gentleman who has more experience and is more knowledgeable about alarm systems then anybody I've ever met and he always is very friendly and makes you feel like family. However, the heart of the company is Gary's wife, Carol. She basically "runs the office" and is beyond efficient and she gives you that feeling that she will go out of her way to make sure all of her customers are 100% satisfied and happy. I would have to say I would pay more for All Alarm rather than go to another company, but the good news is my All Alarm prices are now substantially lower compared to when we used to have the largest alarm company out there. So, I would 100% recommend that you work with All Alarm and save money and get to know Gary and Carol!!! As we used to say down south back in the day: "Gary and Carol are Good People!"

Can't say enough about the care and service that Carol and Gary give to their customers! They are…read morean AWESOME team and run a great business!

Ricky was fantastic! He came exactly on time and was in and out in 45 minutes. He added an outlet…read morebehind the TV so the wires wouldn't show, wall mounted the tv, and got the tv started for us. To top it off, his pricing is really competitive. I recommend him without hesitation and will use him in the future when we eventually wall mount our basement tv. Thanks, Ricky!

Ricky and his assistant Joseph delivered top notch tv mount installation over the fireplace. He…read morealso installed an electric outlet so no cables were visible. Ricky provided greta advice and is a wealth of information. He and Joseph are very detail oriented. The installation was done quickly and cleanly. He even came back after we upgraded our cable tv to wireless to ensure everything was set up correctly with the new tv. Just superb service. Highly recommend for all your tv needs.

Mike came to my home. Gave me terrific feedback on what my choices were for locks. I am a first…read moretime condominium buyer and Mike helped me with what should be changed. I appreciate his prompt service, professionalism and pricing. You won't be disappointed. He is 5 star. Thanks.

Their customer service nosedived its simple. I was their loyal customer for over 15 years and no…read moremore! They did a poor job on replacing my sliding door lock and cause security issues. Called in to request to look at it. Won't come in till a week later. A week??! House can't be locked up?? Called a competitor and got it done on the same day. I was told by the competitor that the lock quality was so poorly set up. Good riddance.

I always try to support small, family-owned businesses, and I'm really happy with the service I…read morereceived. They did a great job mounting both of my TVs and setting up my sound system. The cords are clean and well-organized, and the sound system is incredibly crisp--like McDonald's Sprite for the ears. Big thanks to Lashaun for coming out and making it all happen.

I do not frequently give 5 star reviews, but in this case it is well warranted. From the beginning…read morestages of renovating my home theater, Vultron had excellent communication and demonstrated competence while not trying to over sell a product. They immediately put me at ease and walked me through the entire process. Timeliness - this is important to me when planning time off to be present for contractors in my home. Vultron was always there on or before the time promised. They came with what they needed to complete the work and were extremely pleasant. Quality - I think this speaks for itself, but I am more than happy with how they transformed my home projector into a home theater to be envied by the neighborhood. See the before and after below. I enjoyed working with them so much, I also used them to install Govee permanent lights on my house. If you have not seem these demonstrated, please ask Vultron to show you these. I would recommend Vultron without reservation and have done so to all my neighbors.

Great guy knows his stuff. Good values and accommodating Local to the area... works flex hoursread more

I made the mistake of trying to upgrade my home Wi-Fi network by my myself. Because I totally…read moremessed up the network, I called Michael Manning. Within a very short time, he corrected the problem, plus he made improvements to the network. I am a very happy customer of Manning Network Services. I wish that I could give them more than 5 stars. Michael treated me like I was the Prince of Wales...the King of England!