Excellent service! My heating/air stopped, and at first I called a firm associated with Home Depot…read more They diagnosed the problem as a bad blower motor, but explained that the motor itself could not be replaced as it was an older model, and that California regulations required that I buy an entirely new HVAC system for $16K. I then called Jackson & Foster, and their man diagnosed the problem in a few minutes to be a bad fuse in the heating unit. This was replaced, and everything now works fine!

Jackson and Foster did some heat pump work for me. This required four appointments and three visits…read moreto the house. The first visit provided a technician that was totally unfamiliar with my Bosch equipment, despite my having provided model number and other details about my heat pump in advance. He never even powered up the unit. The second visit was with techs that could do a proper evaluation and the third and final visit provided the actual fix after J&F had sourced the repair parts. Between the first and second visits I was told that they did not service my type of heat pump and I had to point out that they were specifically listed on the manufacturer's list of qualified install / repair companies for these models. When that pointed out they had some sort of aha moment and got the right techs assigned. After this, the, repairs went smoothly except for a longish wait for a TX valve. I am happy with the work performed but not so much with communication and billing. My first appointment was cancelled after the fact, the second appointment and first visit failure could have been entirely avoided if they had taken better note of my type of equipment, and they could have been much more communicative about expected delivery of the repair part. For the kicker, J&F insisted on running a credit card for billing through their own hand-held terminal, which didn't work well in my house, and it ended up billing my card twice. They have been entirely non-responsive to multiple requests to cancel the duplicate charge and I've had to resolve this entirely through the credit card company. So in short - I am happy with their better technicians, but unhappy about inattention to details regarding scheduling and billing. I will probably use them again, but will be paying very close attention to technician assignments and billing.

My AC had a water leakage problem last week that caused it to shut off shortly after being turned…read moreon. I called One Stop Comfort Center, and they sent a technician the same day. Sunny was very professional and conducted a thorough inspection of multiple areas, including outdoor, and indoor unit, the drain pipe and sensors. He was able to identify the source of the leak and reroute the water flow to prevent the sudden shut-off. The solution has been working effectively, and the AC has been able to run overnight without any further issues. I am very happy with the service and highly recommend One Stop Comfort Center to anyone needing AC repair or maintenance. Carol

It was an incredibly hot week, but he still showed up at our door with a genuine smile and a great…read moreattitude. He was able to fix the issue with our AC we had for months in a few minutes! He didn't just fix the problem and leave. He reminded us to change our filters, explained what had caused the issue, and taught us how to prevent it from happening again. Knowledgeable, friendly, and professional!

They put in a very complicated multi room mini-split system in our Airbnb unit. Vlad, the project…read moremanager, took care of all kinds of arrangements like removing the existing heat pumps, electircal, and even stucco. He arranged everything to happen during a tight windows of vacancy. Yesterday, one of the Mini Split head units failed in one of our Airbnb units during a heat wave, leaving our guest in a genuinely difficult situation. The company understood the urgency immediately and responded incredibly quickly. Their fast service helped us take care of our guest and avoid an already stressful situation becoming much worse. Managing a short-term rental means that HVAC problems can't always wait, but they got me an appt that day. We're grateful for their responsiveness, professionalism, and willingness to help during a crisis. I would confidently recommend them to other hosts.

Anthony came out to look at my AC Unit and then sent me an "accepted" proposal, which did not…read moreinclude any details whatsoever and quoted a cost of $12k for a heater and AC unit. When I called him to tell him I had in fact NOT accepted anything, he got irritated with me, told me he would send me an another proposal. I also had to remind him that I wanted a heat pump, which I claims I never said. He then ghosted me and never sent me any more documentation. This company strikes me as dishonest.

Kyle and Rachel came highly recommended and exceeded my expectations. They were very communicative,…read moresolved my problem within hours during the heat wave, and charged a fair price (when other companies were quoting triple and suggesting I wait 3-4 days for service).

These folks came through in a clinch. Called after John Robinson's bailed on me and it was the best…read morething. My AC was acting up and it is my Daughter's wedding day. They were so sympathetic and got a technician out within the hour. They even warned me that I was going to have to bite the bullet and turn the AC off to let the compressor and lines defrost before the tech got here. Outstanding folks!!

Finding someone like Tim in the HVAC industry is truly like finding a needle in a haystack. Very…read morerefreshing. I called several HVAC companies for a Mini Split AC leak before finding Tim, and he immediately stood out. As the owner, he was friendly, knowledgeable, and genuinely interested in helping. Even though he was busy, he took the time to troubleshoot over the phone and review pictures before coming out. It quickly became clear Tim is a true mini-split/HVAC expert and a straight shooter. His pricing is transparent, his value is excellent, and he was thorough and unrushed. He explained everything clearly and even steered me toward a less expensive solution when he could have easily recommended a much more costly repair. No upsells. He won't sell you something you don't need! His attention to detail and pride in his work are rare. He goes above and beyond with mini-split installations, even welding connections for greater reliability. If you need a mini-split or HVAC installed, serviced, or repaired, you won't find a better combination of expertise, honesty, workmanship, and value. I called looking for a technician and feel like I made a friend. Tim has earned my business for life.

Tim came out and helped is with our split units! Of course it was hotter than heck but he knew what…read morehe was doing and didn't waste anytime getting our house chilling perfectly!! He has also been back for maintenance and it runs like a champ!! Tim is very knowledgeable and gets the job sone with such a great spirit!! We will ise Heynow ALWAYS!!! Laurie B

Reb and his team did a great job installing our new AC system. He was knowledgeable, explained…read morethings clearly through the many questions I asked to understand how AC works, and kept us updated throughout the process. The installation is clean, and the system is running smoothly so far. Reb even let us know we have a small gas leak during quote/survey and I was able to improve our house's safety as a result. Overall, I'm very satisfied with the experience and would recommend Reb to others!

Reb is incredible fast and reliable service. He installed a new unit in our attic and replaced all…read moreductwork. Thankful for his help and service.

Mike was amazing! He helped me with ease and inspected my system with confidence. Great price and…read moreeasy to deal with, would call again for issues on my AC system. Thanks Mike!

I don't know this business but definitely the employee who works there has a terrible attitude…read moretowards people. The truck of this company was parked at the gas pump for at least 10 minutes while people were waiting to get some gas. I found out that the person was inside the military grocery store leaving his car unattended. When I approached asking him to move his car, he reacted aggressively to me. I was very polite but he just reacted with furious, then I had to call the security for my safety. This company needs to check their employees mental health.

Andrew the owner came to the house and was just amazing! He is pleasant, clean, neat. Did excellent…read morework, added another cold air return vent , Replaced a fan for heater chamber , even went on roof and sealed all roof vents, who does this kind of caring quality work, Not many !!! Andrew IS the "A" in ALT does ! I Highly recommend as did our Plumber That is how we found Andrew !!! ALT Heating and Air Conditioning 619 916 8946 Sincerely Craig R Brown/ Patricia Devlin

ALT is now my favorite HVAC company. Today, its hard to come by companies as trustworthy and…read morecustomer service oriented as ALT. Heard about them through the SDG&E AC Quality care program (an absolute must in San Diego). Alex came out and did the most wonderful job on my 30 year old system getting it running like new! He cleaned the inside and outside of the systems, fixed a number of air leaks and general preventitive maintenance. Alex went above and beyond to help out. After Alex's work, the Air Conditioning system is working so well and blowing cold like it has never before. I could not be happier about ALT. He spent the time to explain what he was doing and why. Answered all of the questions I had about his work and HVAC. Super nice guy to boot. Absoute incredible service to the point that I can wholehartedly reccomend ALT for any HVAC needs. I will be using ALT when I upgrade my system in the future.