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    San Diego Cool Air

    5.0 (46 reviews)
    Closed 7:00 am - 7:00 pm
    Updated 1 week ago

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    SD Cool went above & beyond!
    Teri B.

    [[HIGHLIGHT]]Robert and his crew were amazing![[ENDHIGHLIGHT]] On time, on budget. [[HIGHLIGHT]]Great communication, great service[[ENDHIGHLIGHT]]. Minisplits installed & work perfectly.

    The most thoughtful, personal gift we've ever received. They handpainted a photo of our dog for us.
    Laura M.

    Robert and his team not only gave us a very reasonable and fair quote (10k less than some of the other providers) for our full HVAC replacement, but he was kind and friendly the whole time. The quality was off the charts and I couldn't recommend a business more. It's so refreshing to know there are such good humans doing amazing work in the world! He topped it off with the most thoughtful gift I've ever received

    Attic ductwork
    Alex L.

    To start, I want to say that San Diego Cool Air is one of the best businesses you could ask for. The owner, Robert, is an exceptional individual with immense passion and pride in his work. When we purchased our new home, we found ourselves with a broken and outdated dual-zone HVAC system. After receiving quotes from over eight companies, Robert not only offered one of the most competitive prices but also delivered the highest quality service. [[HIGHLIGHT]]Robert took the time to explain everything in a way that was easy to understand and personally inspected our HVAC system (something most companies didn't do).[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Despite having a busy schedule, he and his team managed to fit us in just a few days after we contracted them.[[ENDHIGHLIGHT]] Our home, being a custom build, presented several unforeseen challenges during the installation, but [[HIGHLIGHT]]Robert was prompt in communicating any issues and provided effective solutions.[[ENDHIGHLIGHT]] For example, the layout in our attic was a mess but Robert knew him and his crew were more than capable to fix it up. He even installed a new light for us! Robert and his crew were very respectful and hardworking, despite the constant high heat during the summer (the attic was 135+ degrees here in Santee). They completed the work in a timely manner, and now we get to enjoy the cool AC for years to come. If you're like us, overwhelmed with estimates and uncertain of whom to trust, give San Diego Cool Air a call. We guarantee this is the team you'll end up going with. Unlike other companies that might prioritize a quick sale and high prices, Robert's commitment to detail and honesty is a breath of fresh air. TL;DR: Robert and his team at San Diego Cool Air are outstanding, delivering top-tier work at excellent prices.

    2 Heat Pumps
    Jacob N.

    We received 5 different quotes to put in our new heat pumps and SD Cool Air won our business. They provided great value, reliable tech, fast installation and kind customer service. Robert is easy to work with and made the process simple. I asked questions about dual fuel systems and he was attentive and provided both quotes for me to compare. It's the small things that make a difference. Some contractors obscure information to get you to spend more - not SD cool air. Their crew was positive and always friendly when I stopped by. Our AC is running like a champ! My partner is now my number one fan as we won't die in the heat this summer. Also, the install looks great!

    New HVAC System

    Recently my wife and I determined we needed a new heating and air conditioning system. We began our search online for a supplier. While there were many alternatives one company stood out due to several positive reviews from highly satisfied customers. That company was San Diego Cool Air owned by Robert Mays. It was readily apparent why there was such fanfare. [[HIGHLIGHT]]My initial inquiry was answered promptly, and Robert was both courteous and knowledgeable.[[ENDHIGHLIGHT]] He took the time to understand our needs and concerns and conducted a thorough assessment of our existing system. [[HIGHLIGHT]]He provided his recommendations in a clear, detailed manner.[[ENDHIGHLIGHT]] His experience and expertise were evident. [[HIGHLIGHT]]When he submitted his proposal he answered all of our questions in a timely and clear manner.[[ENDHIGHLIGHT]] His prices were very competitive and more than fair. [[HIGHLIGHT]]There was never any pressure or conflict.[[ENDHIGHLIGHT]] The installation process itself was seamless and efficient. The team arrived on the scheduled date and worked diligently to complete the job within the promised timeframe. They were respectful of my home, taking care to minimize disruption and clean up thoroughly once the installation was completed. The attention to detail and quality of workmanship were exceptional, and I was left with a sense of confidence in the reliability and longevity of my new HVAC system.

    Becca M.

    We hired San Diego Cool Air, after being referred by a friend who is happy with them. Our project started on time, was finished on time, and very competitively priced. What I was very impressed by was Roberts constant communication as well as the consistent positive attitude of his entire team. You can tell they are experts and really go the extra mile to make sure you're happy with the experience.

    New condensing units (mine and my neighbor's) installed with wall-mount brackets.
    Nick L.

    Robert and his team at SD Cool Air are fantastic! We hired them to replace our gas-fired furnace with a new all-electric heat pump system, and they knocked it out of the park. Really couldn't be happier with the outcome! I solicited quotes from 8 different HVAC contractors. Some companies sent sales reps with limited technical know-how. Some companies had slick marketing materials and a high price tag. When Robert (owner of SD Cool Air) came to our home, I immediately could tell that he was a no-nonsense guy who I could trust. He deftly answered all of my questions, made great recommendations, and soon provided us with a thorough proposal that we felt great about! Once we signed, his team quickly got to work. A few weeks later we had a quiet, efficient, central heat pump system - right in time for summer! Robert and his team were great to work with throughout the process. They were knowledgeable, professional, prompt, and respectful. I can't recommend SD Cool Air enough!

    Slava G.

    We needed to replace our AC and our friends recommended us SD Cool Air. [[HIGHLIGHT]]We talked to the owner Robert who walked us through the process[[ENDHIGHLIGHT]] and basically the next day the company's installers Dima and Justin came to make the estimate. The day of the installation Dima and Justin were on time, did everything quickly, professionally, and left the place neat. From start to end, the entire process took just a couple of days, we didn't even have time to suffer from the heat. And they gave us a very good price!

    We shopped around to replace our gas furnace with a heat pump and ended up getting half a dozen quotes from various contractors. We decided on San Diego Cool Air and couldn't be happier with their work. Robert, the business owner, first came by to provide us with a quote. We started discussing various options that would suit our need. I appreciated that Robert took the time to answer all my questions, provided valuable insights and gave honest advice about what system was appropriate for our house. I talked to multiple contractors, but Robert stood out. It was easy talking to him and I felt the project was in good hands. Also, San Diego Cool Air was the only company that did a load calculation to properly size the heat pump to our square footage and heating/cooling needs. The quote was competitive and based on the above we decided to move forward with San Diego Cool Air to install a new heat pump. Later, Robert came back with his lead install guy, to make sure we were all set on the details before starting the project The whole install took 4 days which included relocating the heat pump into the attic and installing new ducts. The team was very professional and easy to communicate with. I checked in with them here and there and got some status updates about the progress, which I appreciated. The whole team had a great attitude and did an outstanding job. Lots of attention to detail. I was impressed of how nice and clean the whole install and ductwork came out in the attic. The city inspector said 'it is a work of art'. I think that sums it up very nicely. We haven't been able to use the new heat pump much yet since the weather has been moderate the past few weeks. However, the system performed well in the few test runs we did. One small issue we noticed was that one of the vents was blasting air and it literally sounded like a tornado coming through our house. I called up Robert and he stopped by a day later to fix the issue. Turns out it, the new system just needed a minor adjustment, which is typical as I learned. We would highly recommend San Diego Cool Air!

    Furnace
    Chris F.

    This is my favorite company for HVAC. I tried them vs 2 other companies to have my AC moved and Freon rerouted for a laundry room addition. They were $1000 less than the company who installed my unit. I have also used them for issues with my furnace and Robert came out right away to fix it for less than my home warranty wanted for a service call. I highly recommend this company as they are competitively priced, Robert and Justin are great guys to work with, and their work was outstanding. If I get a new unit in the future they will be the first I call. Thank you again for helping me so quickly.

    Jeanette I.

    If you see this review, go with this company for your HVAC install! San Diego Cool Air just finished installing my new HVAC system- they replaced my 37 year old gas furnace heaters and AC's into two new heat pumps and air handlers. The quality in air difference is SHOCKINGLY immediate. I used to have dust all over my house whenever I turned on my old HVAC system- I found out from San Diego Cool Air it was fiberglass dust!! After this new HVAC install, I can breathe very easily now in my house and the air flow is so strong that the old metal register grill covers are rattling from the strong air flow which the owner Robert will replace as it wasn't part of my original contract (unlike my in-laws new HVAC system that has no air flow coming out of their air registers). That's how I know its a quality job- there is no leakage of air because of quality plenums, so that's why the air flow is so good and strong. I am confident our lives will be much healthier as a result of this new HVAC system. HVAC changeout is not cheap, but I took the leap of faith to get the work done because I want cleaner, healthier air for our upcoming family since my husband and I plan to start trying soon to have a baby. If you are thinking to start a family, I think it makes sense to do an HVAC changeout before life gets hectic, or before selling a house or even soon after moving into a new one. Since COVID, my whole life has been trying to be cleaner and the air we breathe is so so important to our health and future family. San Diego Cool Air- specifically the owner Robert and his two installers Deema and Justin, were much much better than I anticipated. It's extremely difficult to find contractors that can be trusted, especially in HVAC from our own personal experiences with other HVAC companies, but Robert and his team did a very good job. I thought the house would have holes in the walls but there are no holes and no dry wall repair needed. I feel we got really lucky to get referred to San Diego Cool Air who was a referral to us from a California program designed to be environmentally friendly and health conscious. Pros: Owner: Robert is extremely responsive, proactive and his channels of communication were always quick, friendly and open. He was honest and did not try to price gouge us like other HVAC companies. He was not sales-y either or try to push products on us that we did not need. The whole process felt like working with a friend who wanted to truly help you. I appreciate that. I also found him to be brimming with energy, passionate and a perfectionist. I asked him how he gets his energy and he said he takes cold plunges into the ocean at 6AM EVERYDAY! WOAH WIM HOF method! I thought I was a perfectionist, but he is more of a perfectionist and on top of his game then anyone I've ever met. And I am a New Yorker living in Manhattan NYC originally!!! He also came every day of the install and spoke to me every day of the whole process from before signing to install, and said he would even follow up with me in a few months to make sure all is okay. When he had time, he worked side by side with his installers and even helped lift the outdoor units 250+ pound heat pump condensers, which took me by surprise. I feel he really went above and beyond and especially to try to submit my rebate application for a program whose funds are nearly dried up. With him as the owner and in charge, I am confident San Diego Cool Air will be around for decades to come, which is a plus for me as I have a labor warranty for their installation. He helped get my air ducts floating in the attic meaning they don't touch the ground as much which is better for the air ducts to prevent them from getting damaged. He was flexible for a last minute change to my husband's office. Installers: His installers Deema and Justin were very courteous and hard working and respectful. They wore clean booties and there are no stains on my light carpet. Their work came out very good. I tried to keep out of their way and let them do their thing, which I what I learned is the best approach for all workers that come to our house. Let the workers do their thing, don't hover or bother them with questions, feed them some snacks or drinks, and they will treat you back well too!

    Custom Plenums
    Bob E.

    SD Cool has changed my air quality for the life of my La Mesa house. I'm set! My system was overhauled from the home original unit that was 32 years old. Come to find out the system was not sized correctly (4-ton condenser matched with a 5-ton blower), ducts where not connected and I was bleeding good air into my attic. When my system was on, it was a hell of a racket. I bought my house last year and they did a poor job on the flip. My system performance is simply stellar now! Robert and his crew designed, replaced (all ductwork) and balanced my system. The job was quoted for 4 days and they were done on time. Between each day, the crew left my home in a clean state. As progress commenced, I received video updates while I was at work from Robert. The guy was even working 2 days after major surgery! Now I'm running a variable speed 5-ton which now matches my blower's specs. All new high end insulated ducts with custom plenums and dampers for adjustments. Make sure you check out the pics for the clean work they did! Note the AC Pro unit they installed takes up so much less space. They even connected my oven hood that was not fastened to anything. In addition to the new HVAC system I put in a whole house fan to take advantage of the cool SD county breezes. I'm simply amazed. My quality of life is upgraded! I sleep so much better now! Almost forgot to mention... amongst three different quotes SD Cool came in right in the middle but provided so much more value due to the upgraded components, service and follow through. For example, the comparable quotes were for a single stage units and this system was built with variable at the same price. Major performance enchantment. Do. Not. Hesitate... to give Robert Mays a call!

    Kenny S.

    My partner and I were very pleased with the hvac replacement. The communication and expert team was really impressive. The whole process was very smooth and Robert even threw in a nice Wi-Fi control module. I wish he had more services because it's so nice dealing with a company owner that has his level of attention to detail. thank you Robert, seriously.

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    Review Insights

    Photo of M. C.
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    17 days ago

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    Robert M.

    Thank you so much for trusting us and choosing us for your project !!

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    5 months ago

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    Robert M.

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    1 year ago

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    Photo of Laura M.
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    11 months ago

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    Robert M.

    Thanks for taking the time to write this experience! It means a lot!

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    2 years ago

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    Robert M.

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    3 years ago

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    Robert M.

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    2 years ago

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    Robert M.

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    2 years ago

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    Robert M.

    Thank you for taking the time to share your experience!!

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    9 months ago

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    Robert M.

    Do, we appreciate it. You are “Phamily” to us ;)

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    Photo of Becca M.
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    2 years ago

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    Robert M.

    Thank you to you and your family for trusting us with your project!

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    Photo of Nick L.
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    3 years ago

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    Robert M.

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    2 years ago

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    Robert M.

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    2 years ago

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    4 years ago

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    Robert M.

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    4 years ago

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    Robert M.

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    Photo of Bob E.
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    5 years ago

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    Robert M.

    Bob, thanks for the detailed review - we appreciate it.

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    3 years ago

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    2 years ago

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    4 years ago

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    Robert M.

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    1 year ago

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    Photo of Colleen P.
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    4 years ago

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    Robert M.

    Thank you for trusting us with your parents home!

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    4 years ago

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    Robert M.

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    4 years ago

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    3 years ago

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    Robert M.

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    5 years ago

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    Robert M.

    Scott, appreciate taking the time to write this detailed review.

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    4 years ago

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    Robert M.

    Thanks for taking the time to write this review. We appreciate it!!

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    2 years ago

    Awesome service. Don't hesitate to hire Robert and his team!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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    2 years ago

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    Robert M.

    Thanks for the review Mara!

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    3 years ago

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    Robert M.

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    3 years ago

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    Robert M.

    Thank you Eric !!

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    4 years ago

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    5 years ago

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    Robert M.

    Hope you’re enjoying your mini-split system!

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    3 years ago

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    Photo of Kayla S.
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    4 years ago

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    Robert M.

    Glad we could keep you comfortable on your birthday!

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    5 years ago

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    Robert M.

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    3 years ago

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    Robert M.

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    4 years ago

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    Robert M.

    Glad it was an easy fix! Thanks for reaching out - we appreciate it.

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    4 years ago

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    Robert M.

    Thank you for your business Monica!

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    3 years ago

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    Robert M.

    Thank you for trusting us with your beautiful home Ken !

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    Page 1 of 2

    Ask the Community - San Diego Cool Air

    Review Highlights - San Diego Cool Air

    The initial quote from Robert was easy to arrange, he was on time and there was no pressure.

    Mentioned in 42 reviews

    Read more highlights

    Global Heating and Air Conditioning

    Global Heating and Air Conditioning

    (621 reviews)

    I've worked with this company for years now, and the service has always been outstanding. Their…read morework is consistently top-notch--professional, reliable, and done right the first time. Whether it's routine maintenance or a bigger repair, they always deliver excellent results that I can count on. Recently, when our AC unit started acting up during a heat wave, Sam was the technician who came out. From the moment he arrived, Sam impressed me with his friendly, respectful attitude and clear communication. He took the time to thoroughly diagnose the issue, explained everything in straightforward terms so I understood what was happening, and walked me through the recommended repairs without any upselling pressure. His work was meticulous and efficient--he got our system running perfectly again quickly, and even offered helpful tips on how to maintain it better going forward to avoid future problems. What stands out most is how well this entire team, including Sam, treats customers. They've always been courteous and caring with me and my family, making us feel valued rather than just another service call. Sam truly embodies the company's commitment to quality and customer satisfaction. I wouldn't hesitate to recommend their services to anyone--especially if Sam is available! They're dependable, skilled, and genuinely nice people who stand behind their work. Five stars all the way. Thank you, Sam and the whole team!

    5-star experience! Our house was for sale and our furnace stopped working so we were looking for a…read moresolution to get us through the sale of the home. 3 companies unanimously agreed the motor had failed. One suggested replacing the furnace, which was not an expense we wanted to have to undertake, one said he'd inquire about a replacement motor but never got back to us, and Adam at Global Heating and Air saved the day!! For a fair price he ordered a universal motor and installed it, and the entire HVAC now works better than before. Adam was highly communicative throughout the process and what I appreciated most was his effort to find us an effective but least-cost solution. He saved us thousands of dollars by repairing instead of replacing. I would definitely use him again and recommend him.

    Bob Jenson Air Conditioning and Heating - Carrier Air Conditioner outside unit

    Bob Jenson Air Conditioning and Heating

    (317 reviews)

    Kearny Mesa

    We had Bob Jensen come out to repair a Fujitsu mini split and service another. The technician was…read moreSage. This was late on a Friday (7/17) afternoon. The first mini split condenser was fried and had signs of a leak. It was over 10 years old. He called Conor, a supervisor, to talk to us about a new unit. We thought given how busy everyone is that it would be weeks before we could get the split replaced. Conor was able to get to our house in about 30 minutes. Sage serviced the second split while Conor was in route. When Conor arrived he went through the options. We needed something soon with the heat we are experiencing. They carry Mitsubishi mini splits. They had a slot for Tuesday 7/21. We had done our research, so we were comfortable acting quickly. Both Conor and Sage listened to our concerns and made us feel like we were in good hands. For the day of installation Jorge and Aaron showed up on time. They were able to remove the old split and install the new one by midafternoon. Very efficient and respectful. They checked the system out, asked if we had any question or concerns. We have a 115-year-old home, and they were careful in our old home. Our experience with Bob Jensen Heating and Air was outstanding, and I do not say that lightly. Sage, Conor, Jorge and Aaron were great. We would highly recommend Bob Jenson to family, friends and neighbors, without a doubt. We ill add that they have 24/7/365 emergency service.

    I'm taking the time to update my review so other people don't go through what I went through. I…read moreprefer to post positive reviews and if there's an issue I contact the company to resolve it. In this case, Jensen refuses to make it right. My minisplit stopped working after a Bob Jensen technician did routine maintenance on the unit. Before that visit, the unit was operational. After the visit I got flashing lights on the unit. I Googled the sequence of flashes - they indicated that a thermister cable was malfunctioning or incorrectly installed. When Jensen sent the same technician out, he opened the outside unit. I could see that the thermister cable was pinched in 2 places. The technician cut the cable on either side to splice the cable together for a temporary repair. In order to do this very simple splice, he needed to talk to someone on the phone. That person sounded very frustrated with the technician's inability to understand how to do the splice. The tech asked if he should cut off the plug on one end which would have ruined the possibility of splicing the cable for a temporary repair. He clearly didn't have the most rudimentary knowledge about cables. I left at that point and later the tech told me that the splice was complete, but it didn't fix the problem. In the meantime I had been researching how to buy this cable and ordered it since the tech couldn't tell me anything about Jensen's ability to get one. (Bear in mind that the system is sensitive to changes in resistance and a splice may or may not work, so it's necessary to replace the cable.) It was obvious that the Jensen tech didn't know what he was doing, so I contacted a local AC repairman. We examined the splice done by the Jensen tech. THE JENSEN TECH HAD SPLICED ALL 4 WIRES TOGETHER, SHORTING OUT THE THERMISTER CABLE. The local AC repairman correctly spliced the cable and that cleared the fault code, but he let me know it might not last because of the system's sensitivity to resistance changes. In fact, it only lasted a few days and I paid him to come back out to install the new thermistor cable. The only thing Jensen would pay for was the cost of the new cable and shipping. I am out a considerable amount of money from fixing what Jensen broke. On top of that, Jensen insisted that their techs know how to splice cables and refused to fully compensate me even after I showed them photos of the incompetent splice. Then Jensen sent me a letter saying that having an different AC business do repairs could affect my warranty. This is a lie in California because another AC business can do warranty repairs, assuming the unit is still under warranty. Of course, I no longer trust a Jensen repair tech to work on my system and I want a competent repairman to do preventive and corrective maintenance. Bottom line: Jensen won't offset the cost of another company fixing a problem that Jensen created and that a Jensen technician couldn't repair due to incompetence. Also, although I personally saw the crimped cable, the Jensen tech made sure he took it with him - I've little doubt that the tech knew he messed up, but he can't hide his incompetent cable splice because I have photos of it. On top of all of this the technician repeatedly tried to hard sell me a maintenance agreement after I told him I didn't want one. Bob Jensen is no longer a family-owned business. They are owned by a corporation and when you talk to a representative you're talking to a call center. It's apparent that Jensen, under corporate ownership, no longer prioritizes sending out well-trained technicians. They'd rather send a poorly trained tech who prioritizes selling maintenance agreements and then duck responsibility when one of their tech breaks equipment.

    San Diego Cool Air - hvac - Updated August 2026

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