I had a large screw in my tire and roadside assistance put my spare on the car. I randomly stopped…read moreat Rancho Tires & Auto Repair as I was hearing a grinding noise while driving that didn't sound safe. The mechanic drove my car and insisted that I didn't drive the car as it was not a normal sound. Fast forward, they mounted a new tire in minutes. The level of customer service and their genuine concern for my safety was well beyond any kind of expectation. Hands down, I will bring my car back for future tire and repair needs and recommend Rancho Tires and Auto Repair for service to everyone I know. THANK YOU, gentlemen, for the excellent customer service!!!!

I made an appointment for tire rotation (I was told when I got there that a walk-in was also…read moreacceptable) and was able to add in an oil and filter change. Total cost me just around $100 and took about an hour even with a few others coming in. Will be coming back for my next tire rotation and oil change.

I highly recommend Fair Auto for alignment. They got me right in, they were very fast and the price…read morewas the best I've found. The young man behind the counter was very kind, responsive and courteous. Thank you very much!!

I've had nothing but great experiences with Fair Auto Repair and Tire. The team is always helpful,…read morefriendly, and honest. They've taken care of all my tire needs, from replacements to rotations, and everything is done quickly and professionally. They've also done my oil changes and even replaced my lower control arm, and the work was done right the first time. What really stands out is how much they care about their customers. They take the time to explain things, don't try to upsell, and make sure you feel comfortable and taken care of. The pricing is great, and the service is reliable every time. I highly recommend them if you're looking for quality work and great value!

Got my 2008 Honda Fit done here on a Groupon alignment. Everything was good for a couple days then…read morethe steering starts wobbling. I'm on watt ave. The steering goes out guess what I'm in the number 3 lane in the middle of rush hour traffic. I have to get the car towed home. Guess what it was? The last thing this mfs touched my steering rack for an alignment. There is a bolt missing, nice! These pieces of shit couldn't even do a 60$ job correctly. Man fuck these guys.

Five stars for the work, minus three stars for the way they left my vehicle…read more I had a Groupon for a synthetic blend oil change for this shop. I had never been here before. This shop is in the bank of auto shops on Vehicle Drive, between Coloma and Zinfandel. I called to make an appointment, and I was able to get in the same day. I show up, the shop is clean, and everybody was friendly and helpful. I explained that I had an appointment and a Groupon. She said it would be about a 45 minute wait. No problem at all, I waited in the lobby. 45 minutes later, the vehicle is ready. I finished up the Groupon paperwork with the lady, and head home. Everything seemed fine... UNTIL..... It wasn't until almost a week later, that I realized that they had never secured the hood to my vehicle. I had been driving around town, including on Highway 50 at freeway speeds. The hood could've easily come off, causing an accident to either myself, or worse, an innocent vehicle. Yes, I didn't catch it myself, but it was up to these people to do it right in the first place. This is unacceptable. I won't be back, Thanks anyway. Bye bye.

I've taken my 2011 Subaru Tribeca in a couple of times in the last 6 months and the experience…read moreduring my visits have always been outstanding. Services performed: battery replacement, smog check, disc brake pads and rotors replacement for front and rear, brake fluid flush, front wiper blades rubber replacement, oil change and coolant flush. Quality of service: Exceptional. Aman and Mike never forget a face - no matter the amount of time that passes. They're extremely knowledgeable and take the time to explain what they're doing and why. The quality of work is equally exceptional - clean and reasonable turnaround. Highly recommend taking your car here if you're interested in working with seasoned, reliable and friendly professionals.

Aman & Mike run a family owned shop and thats exactly how they treat you when you walk through…read moretheir doors. They are super knowledgeable about cars and are honest mechanics. My family and I have been taking our Jeep Cherokee and Hyundai Palisade to them for years and they never disappoint when it comes to their outstanding work and customer service.

I love bringing my car to Folsom Japanese Auto Repair. Loc can come across as a bit firm at first,…read morebut once you get past that, you'll see he's an excellent mechanic who truly knows his craft. His shop is clean, organized, and he's extremely knowledgeable when it comes to Japanese vehicles. What I appreciate most is his honesty, his prices are fair, and he will NOT recommend anything your car doesn't actually need. That kind of trust is hard to find. I'm really glad I found his shop, especially since it's so convenient to my home. After our longtime "legendary" mechanic retired, it was a relief to find someone just as reliable. I'll definitely continue bringing my car here and recommending him to my family. Thanks again, Loc, for the great work!

Some people go their entire lives without ever finding a truly good, honest auto mechanic. Lock at…read moreFolsom Japanese Auto is that rare find. He's a straight-shooter--no gimmicks, just elite-level work. His prices are fair, and he always checks with you before doing any additional repairs or recommendations. I've been bringing my cars to him for over three years and couldn't be happier with how they perform. He's also flexible and easy to work with on scheduling. I highly recommend this shop.

I recently had my car serviced at Buck Family Automotive and had a great experience. The staff was…read morefriendly and professional, explained everything clearly, and didn't try to upsell unnecessary services. The work was done quickly and with high quality, and the prices were reasonable. I especially appreciated that they kept me informed throughout the entire process -- it really builds trust. My car is running perfectly after the service. I highly recommend this place if you're looking for an honest and reliable auto repair shop!

Simply great and ethical auto shop, plain and simple. I took my 2021 Honda Ridgeline in for a…read morestrange engine noise. They did a borescope of the cylinders and found abrasions on the cylinder walls and traced the noise towards the bottom of the engine. Unfortunately, to further troubleshoot they would have had to open the engine, a bit time consuming and a costly repair if the piston components were damaged. The news was unfortunate but I just wanted an honest assessment rather than just shotgunning parts like the last shop that tried to troubleshoot the issue.

Me and my boyfriend went to get an oil change not only is it cost efficient but they are quick and…read morevery respectful. Definitely recommend! 5 stars!!!!

Consumer Warning -- My Experience With This CAP Repair Facility​…read moreI am sharing my personal experience to warn other low-income California consumers who have received a BAR CAP repair assistance award.​ Before bringing my vehicle to this repair facility, I already had a Toyota dealership diagnosis showing P0420. I also personally scanned the vehicle and found the same P0420-related fault codes. Several repair shops had previously told me that the likely repair was replacement of the exhaust manifold catalytic converter.​ When I asked this shop for a repair price, they refused to give me a price without first charging for a diagnostic inspection. I was told the labor rate was $175 per hour and that the diagnostic charge would be 1.5 hours, or $262.50.​ I explained that I was willing to pay for a diagnostic inspection only if it was necessary to determine and complete the repair, not simply to obtain another diagnosis that I already had. Because English is difficult for me, I asked them to communicate with me by text message, but communication was difficult.​ The shop eventually provided an estimate totaling $2,607.99. The estimate included approximately $1,941.15 for three Toyota OEM parts, which I believe was substantially higher than the Toyota dealer MSRP prices I had researched. I also asked about using an aftermarket catalytic converter that meets California CARB requirements and provided the brand and part information, but I was told that those parts were not available.​ Under the BAR CAP program, my assistance award was up to $1,450. Based on the shop's estimate, I was told I would have to pay a substantial amount out of pocket. I was concerned that the repair estimate was being made unnecessarily high, making the repair unaffordable for a low-income CAP customer.​ I was also given different warranty information during the process. Initially, I was told that the catalytic converter replacement would have a 2-year/24,000-mile warranty, but later the estimate showed a 1-year/12,000-mile warranty. This change was concerning to me.​ I am also concerned about the diagnostic work that was actually performed. I was told that the shop checked the spark plugs and oxygen sensors, but I did not receive a detailed diagnostic report showing all of the tests performed. I received a smog-check report, but I did not receive documentation showing that an exhaust-leak test was performed. I was particularly concerned because the vehicle had already been diagnosed with P0420.​ When I picked up my vehicle, the shop did not provide me with a scan showing the vehicle's fault codes at that time. After I returned home, I scanned the vehicle and found additional codes, including P0351, P0352, P0353, and P0354, which are ignition-coil circuit codes. These additional codes were not present in the scan I had performed before bringing the vehicle to the shop. I cannot say how these codes appeared, and I am not making a claim that the shop intentionally caused them, but the timing is very concerning and I believe it should be investigated.​ Another major concern was my BAR CAP award letter. The shop retained the original CAP letter/document containing my personal information. I was concerned that retaining the original document could interfere with my ability to take the vehicle to another CAP-authorized repair facility before my repair authorization expired. I was told by BAR that a repair facility can use a copy in the CAP system, so I strongly recommend that CAP customers understand exactly what documents the shop is entitled to retain.​ Based on my experience, I strongly recommend that CAP customers:​ * Get a written estimate and understand all charges before authorizing diagnostic work. * Ask exactly what diagnostic tests will be performed and request the written results. * Confirm the warranty terms in writing before approving repairs. * Compare OEM and CARB-compliant aftermarket parts and prices. * Keep copies/photos of all BAR CAP documents and personal records. * Scan the vehicle before dropping it off and again immediately when picking it up. * Do not rely only on verbal promises--get important information in writing. * If you are not satisfied with the proposed repair, contact BAR/CAP before allowing the repair authorization to expire.​ This review describes my personal experience. I encourage other CAP customers to do their own research, carefully document the condition of their vehicle before and after service, and contact the California Bureau of Automotive Repair if they believe their CAP rights or repair authorization have not been properly handled.​ I would not personally return to this repair facility based on my experience.

The team at Neighborhood Garage is great. First, you're warmly greeted by either Lynda or Fong, and…read morethen Jessy and his crew take over and do their best to get your car up and running again. They've gone above and beyond to help diagnose issues for me time and time again. I feel fortunate to have a trustworthy and reasonably priced auto shop in my neighborhood.

I called in trying to assess what steps I needed to take in order to see whether I needed brakes on…read moremy car to be replaced. This is my first time with this vehicle and I addressed that in the beginning of the call that I was unsure what my options were. The woman on the phone was not very helpful, and at points seemed a bit condescending to me. Needless to say I decided not to go with this business and went with another local business that was way more helpful and friendly on the phone, as well as in person.