I was struggling to figure out how to finish a project in the plumbing aisle for at least 20…read moreminutes. I wish I got the man's name who helped me, but he was able to point me in the right direction and identify what I needed. I always come here for any hardware needs while I'm in the area and he's always the one who writes up my order. He's always very friendly and helpful.

I bought two full sized pine trees which were definitely wilted but figured I could bring them back…read morewith some TLC. The cashier told me I could always return them if not. A week later, they continued to look worse and I decided to bring them back. They were extremely rude and the manager Jesse refused to return or exchange them despite it not mentioning live goods ANYWHERE on their entire return policy. He agreed that it should be on the policy, "but it's just not." They lost me as a customer, and considering that they are within 2 miles of a Lowrs and a Home Depot, I'm sure their days are numbered.

Absolutely terrible kitchen cabinets Almost 1 year. And no…read moreresolve. Cabinet came in warped. Wood split in all corners Can see the glue on all cabinets. Replaced cabinets doors over 48 times Each one comes in worse. Some have the satin finish. Some don't. Wasn't even whit I ordered. All they say it's a quality control issue ( from factory). Tried everything. The rep came out and put putty and painted them in drive way. Also told me there is nothing he can do. It's a quality control issue. Looking on for legal advice. Since the rep said he can't do anything. Don't buy. They lie and will not stand behind any prod

Purchased our new flooring from Pro Source and had Frank Whittler Flooring Specialists do the…read moreinstall. They were awesome, efficient, professional and competitively price. Highly recommend Prosource and Frank Whittlers folks. Thanks for a job well done.

VERY disappointed with this company. A friend referred me to the company based on him purchasing…read morematerials from them. He told me they do installs also. I began communicating with them 6/22/26. There were emails back and forth several times, ironing out the details of the materials and work I wanted to have done. I thought it was odd that no one was calling me to discuss the details or to set up an appointment to come to my home to get exact details themselves. I got my first phone call from the company on 7/7/26. The woman I spoke with was very friendly and seemed to be very genuine. I explained I would be on vacation should see reach out and me not respond. She explained that their installers are a third party company and had to work with them to get the quote, but said she had all the information she now needed to get that. I was given the impression that I would have the quote to me by the time I returned from vacation. I did not. A month has now passed since my initial contact with the company. I emailed them 7/27/26 asking about the quote, and the response I received was that they were still waiting on the 3rd party (installers) and the person they were waiting on was on vacation and wouldn't be back for another 2 weeks. At that point I was sure, as I had suspected earlier, that I was being strung along the whole time. I have no respect for people/companies that operate on lies. Just be honest with customers and tell them you don't want the job or you are too busy to get to it. Total disrespect. Everyone's time is valuable. I truly don't know how people can do this to people. Friends that wanted similar work done were waiting to see how things went with mine. I have already begun sharing my experience with those people and others and I will continue to do so. I do NOT recommend this company in any capacity.

Women, beware of wasting your time. The information I needed to make the order was like pulling…read moreteeth and nobody will care if you have to make multiple trips to get very different or incomplete answers. Never got to make the order that I have been trying to make for months. MONTHS. Y'all lost a big sale...

I live in the area and have bought salt and sand from Kiefer Coal for several years. I also used…read morethem for the concrete for my driveway and patio, and buy my driveway sealers from them. I appreciate that they are an almost 90 year old family run business. They are very knowledgeable and have always been helpful, even trying to locate items for me that they did not carry in the store. You can tell that they really care, unlike the big box stores. They also have an upstairs storeroom with a bunch of antique coal stoves, which is really cool. I will note that they are located off a confusing intersection that has 2 parallel roads with a trolley track between them, and there is a road crossing over the track here. The traffic crossing the tracks does not have a stop sign, which has created a lot of confusion when people do not check the parallel road to see if anyone is crossing over the tracks before they go. This is not Kiefer Coal's fault, but is the fault of the borough when they re-did this intersection a number of years ago and did not address it. I have many times as a driver on the road at this intersection and as a pedestrian when getting off the trolley stop here nearly been hit by people going through the parallel roads who do not understand the traffic pattern and assume that everyone has a stop sign (they do not.) You have to watch driving through this area in general.

From the owner: For top quality building materials, contact Kieferread more

Extremely dissatisfied wish I could put negative stars. Ordered 2 tons sand for my pool, was told…read morewould be delivered today, then got a call that all their trucks broke down. When called to have order changed to tomorrow the woman we spoke with was EXTREMELY rude. We told her that the person we spike with Sunday advised that 5pm is OK for delivery, she told us it didnt matter who we talked to because they can't do it. No apology. When we told her to cancel the order she sounded happy. Worst customer service ever.

I am not satisfied with the services that were provided by this company. My husband and I ordered…read more5.5 tons of 2B Limestone to be delivered to our house to be put down for the extension of our driveway. The driver, Brad, that delivered our load of gravel was pleasant, but did not listen (twice) to how I wanted the gravel to be placed. In turn the truck tore up the fabric we had laid down in the driveway over the dirt and caused ruts in our driveway. The driver ended up putting the gravel into one big pile (not the way we wanted it!) and then ran over part of our retaining wall with the truck on the way out. I called the company and spoke with the owner about the events that occurred with our delivery. He was rude and abrasive. When he was told how we had asked the driver to place the gravel I got the reply, "that is a really stupid f*cking idea". The owner told me he would speak with the driver and would call me back about the retaining wall he had knocked over. He never called me back. Needless to say my husband and I will never use this company again and not be recommending this company or its services to any family or friends. -Misty Traska Pittsburgh, PA

Service..... Chris the manager is absolutely horrible. My husband asked for some assistance. He…read moresaid give him five minutes. My husband said five minutes to like confirm and he said how about one minute then walk down to the next aisle and said that fucking asshole can wait 45 minutes but I guess he didn't know that I was his wife and standing next to him when he said it I thought managers were supposed to have better customer service than that. After this experience I will not be spending a penny in this store. and if I were you guys, I would definitely look into getting a new manager.

Love. Love. Love. Love…read more I was in town visiting family and I wanted to manifest some art supplies for my nieces. I placed a quick call to Rollier's and the staff couldn't have been more helpful. They let me know that they had some watercolor crayons and that they would hold them for me at the front desk. I popped over and ended up buying a plethora of fun craft items. The staff were personable throughout my interactions with them. If you need hardware, or homeware, or craft supplies, or cooking supplies, or basic food items, and so much more - they have it here. The store is well organized and you can tell that the staff take genuine delight in assisting their customers. I was even more impressed with this store when I learned that it has been in this location for over 70 years and was even around before then - at a different location - https://www.doitbest.com/rolliers-hardware/about-us/ . So what's up! They even host some fantastic community events - https://www.doitbest.com/rolliers-hardware/special-events . If you are in the area and need some basic household items, decorations, or just want to do some magical browsing - be sure to support a legacy family-owned local business and check out Rollier's. My nieces were entertained for hours - thanks to Rollier's lovely diverse selection of goods. Trust.

Sales staff where friendly - check in calls as promised to let us know when our custom order would…read morebe there. They guys that loaded us up .. friendly.

Good service, they also have all the long timber needed for big decking jobs .awesome storeread more

I live less than five minutes from here and they are my go-to stop for calcium during the winter…read more Fairly priced, they always have it when others are running out during storms because they are a bit of a hidden gem, and great service. They will load heavy stuff in your car for you. They also have many of the things you would be looking for in your average hardware store. Skip the big boxes and give this local shop a try!

I highly recommend option supply for any landscaping materials. We got three ton of river rock…read moredelivered and they were right on time and the driver was polite and personable. For the three ton and delivery it was only 130 bucks! Great price and great service!

Buyer Beware. Whatever you do, do not purchase a sliding door through Lowe's. They showed up 3…read moretimes with the wrong sliding door. I would not recommend them to anyone!

First the flooring department staff in the store are very nice. The installation support department…read moreis useless. I had new vinyl plank flooring installed in my whole house. The entire experience was terrible. The worst I have ever had with any company in my life. Do not ever use lowes for anything ever. I cannot stress this enough. Never use Lowes. They added extra work labor and product after part of the floor was removed so I had no choice but to pay. Then I was given a quote for the extra work one day then the next day it was more. No one at Lowes can find the first quote. When I call and ask I am told I can't talk to a manager. Again do not use Lowes ever. If I could give -5 stars I would.

Very easy to work with, helpful, and professional. They were patient with my tile choice…read moredecision~~never pushy and the price was reasonable.

Thes folks are great to deal with. We have done several projects with them and they do a great job…read moreat competitive prices. Andy and Emily are wonderful folks.