I am always a bit trepidatious when going to a new oil place because I have definitely had my share…read moreof places that try to sell me things I don't need. Pfefferle, was not one of those places. I pulled into the driveway to get my car serviced and it was packed. I almost left because I figured it may be awhile, but the tech assured me that it was only going to take about 30 minutes or so and with, all my traveling, I can tell you my car Is probably running on mud right now instead of oil... yikes. So, 30 minutes wasn't too horrible. I went inside and most of the chairs were full in the waiting room, but they had a tv playing horrible soap operas and a full pot of fresh coffee. I stood around for a few, and realized they had a stack of magazines that had some unusual titles. I'm an artsy type and they had, sitting on the top of the stack, "International Artist." I was pleased and parked my butt in an empty seat. The guy at the front desk was very nice and took my info. My car has lots o miles, so I told him I wanted the oil that would make it purr like a kitten again instead of an asmatic old lion. I presented a coupon to him and he nodded in acknowledgement. I sat back down and watched him greet several of the regulars by name, and that's always a good thing in my book. After awhile they came in and showed me how dirty my air filter was and I cringed... I knew this visit would entail more than an oil change because it had been a pretty long time since I'd brought my car in for service. After about 10 more minutes he came in and said my serpentine belt was bad, and I had a feeling it was so that was no shocker. Well, my 30 minutes turned to about an hour. Not a huge deal, but I think they had to order my serpentine belt from another shop. What I am bummed about is that they didn't tell me, and my boyfriend overheard them ordering it from another shop. Had they set that expectation of my wait, I would have been fine. When I was all done and ready to pay, the guy told me that my coupon wasn't valid because I used a more expensive oil. I probably looked like someone kicked my puppy because the original guy never told me that. For a high mileage oil change, fluid top off, air filter, and serpentine belt I was looking at $160. After he realized the first guy had been told about my coupon, he gave me a $10 discount. I was happy again! He also gave me a loyalty card that gives me my 6th oil change free. Bonus!! The thing I liked the most about them, is that they could tell my car had some issues while starting, and they offered some ideas and mentioned that the auto shop up the street was theirs too. I can say that I will definitely be back here, and I may even try out their auto shop. The service was great, and my car's asthma is silenced for a bit. :P

I don't know how to say this we always loved Pfefferele.... But in recent years not so much in 2023…read morewe we had put in a new air compressor it went out before the warranty was up and they kept saying I hope it's still under warranty, it was we had the paperwork, and yes a man at the counter sai " yes it is under warranty, once they did not get everything oil in and the last oil change that didn't screw the screw in tight enough and we lost a lot of oil, a man from church screwed it in tight for us and put in oil the gentleman from church ask where we got the oil changed we told him, and told him about the faulty air compressor too, he as are we, not sure about going back to Pfefferele any more....... Really feel sad

Pfefferle quickly got me back in my van after replacing a cv axle shaft. Easy to schedule, and the…read moreprice was right.

I have been going here since they opened. I have had them do oil changes, repairs and inspections…read more You cannot beat Chris's honesty either.

Love this place! Honest with fair pricing. Talked with owner during service and he was very…read moreinformative and upfront. I will definitely go back if need be.

Couldn't be happier with their knowledge, value, and service. They brought my husband's 07 Infiniti…read moreback to life, and then also repaired an emergency popped tire and damage. These guys will be our shop of choice for all of our vehicles. Highly recommend!

fits off he deserves no stars poor services, scammed me out of $80 said he fixed my car and he only…read morereset the codes on my car so that I was able to drive off the lot with no codes soon as I get 10 minutes into driving my car shut down and start smoking all over again doing the same problem it was doing before I brought it to him so he lied and didn't fix my car whatsoever!! I will be reporting him to the BBB for his poor services and being money hungry , taking people hard working money and not fixing the root of the problem!! all he kept saying is you didn't spend thousands with me only $80 no I can't give your money back! and that he charge for diagnostics when he told me the first hour was free and he charge for anything after when he only spent 48 minutes on my car as stated in the receipt pure trash he is also if you have been here back in 2018/2019 this is NOT THE SAME JOSE THAT OWNED IT BEFORE HE SOLD IT TO ANOTHER HISPANIC NAME JOSE!! The services Jose gave before is not the same as this NEW Jose that's portraying to be the Jose that owned it previously!!! LONG STORY SHORT DO NOT WASTE YOUR MONEY!! his communication suck he will have you waiting days for your car to driving out there and him not being there and ignoring your calls and turning his phone off then contacting you hours later with excuses!! do not go here!!!!

We have no idea why this guy its still in business we are tcbmwx5 inc and this guy purchases from…read moreus a transfer case 2011 porsche cayenne and we end up repairing the one he try to open see pictures this person its not a mechanic well he is but a very bad one.. so ones he install the transfer case he destroy trying to opened and his customer left very happy he open a complaint with pay pal we have no idea why but he open a complain for 1200.00 dollars but pay pal make an error and refund him 2400.00 we call jose to get this case close ..that he needs to send us 1200.00 dollars because pay pal made a big mistake .. he never answer the phone any more and the texts well we have to call pay pal again and make a big complaint about the error his a bad person thief and a Lier

Why yes I recommend this business, how could I not when they've saved my family THOUSANDS?! First…read moreoff I recently had an engine issue and let me tell you my car was not the little engine that could, she was giving out and doing so FAST! This shop could've charged me thousands. Instead they told me how to advocate for myself with the manufacturer and KIA. My car was under a warranty I had no idea about AND I got not only a free replacement engine but also a temporary upgrade in the form of a free rental car. Talk about a shop with integrity and honesty! We've taken other cars to them and are always grateful when the price tag is much lower than we anticipated! I cannot recommend them enough! They should change their name to the superhero's of automotive service ‍ ‍

A great family business. They do good work at a good price. I'm very happy I brought my car in for…read morea new headlight, and I would go there with any problems I have.

Awesome service department,especially Adam, I had a real nasty, rude experience at Kerry Buick GMC,…read morethat Adam and the staff took care of promptly and with a smile. Very professional and courteous, felt like a member of the Buick family. Thanks again Fiehrer and Adam you've restored my faith in buying a Buick GMC, I will tell my friends and peoples of your wonderful service.

Replaced clutch and some other work on my Camaro. It's a busy smaller shop but they take their time…read moreto check things out and get things right. And the work saved me about 1000 bucks when compared to the not so great dealership just down the road.