Patrick and Bob are great to work with. Honest and knowledgeable, and very talented. They brought…read more2 of my Volvos back to life with their incredible paint and body work. Highly recommend!

I have to commend Patrick and Ken with The Wrench Truck & Trailer Repair, Inc! My company is in…read moreTexas and we purchased some trailers in Chicago that needed repairs before we could pull them. We called Patrick and they went and picked up our trailers and took them to their shop. They sent estimates and repaired them in a timely manner all in good faith we would pay them for the repairs when completed. I called to pay them and they made the process easy and simple! This is what I call great customer service! Living in Texas we tend to have BIG expectations and Patrick and Ken lived up to those expectations! Will recommend The Wrench to anyone who needs trailer repairs! Thank you so much for your dedication to customer service and a great work ethic!!!

Amazing service. Detail oriented, expert soldering technicians and mechanics. My trusted mechanics…read moreare up north, so it is so convenient to have found quality workmanship in Pilsen. I took my 14 year old Japanese car for a heat shield repair and had rear my breaks replaced. Above and beyond service, supervised and managed by a master mechanic. I recently took my car back for front break service. They checked everything per my request, and recommended that I didn't need anything. Any other place would have had my breaks replaced. Their prices are fair, and that is fine. Cheap mechanic work, like GC work and non-OEM parts is expensive in the long run.

I usually get second opinions for auto wirk, and this place is well priced, great for service done.read more

Called twice back to back days and both times tell me yes and get there and they don't got itread more

Don't shop here…read more.. Price: If you are a DIY-er, go to www.car-part.com and order your parts (with shipping) for HALF the cost of what Bionic charges. Service: They always tell you they have the part....you drive there and viola! The part is gone. Like the line from Goodfellas- "There was a problem and now it's gone....and there's nothing you can do about it." I have bought and received refunds (three days after requesting a refund) for four parts they did not have in stock this past year. I maintain three vehicles and buy my used auto parts from a recycler in Michigan for 1/2 the cost (including shipping!) and 3 times the warranty! Don't believe me? Call them at their number and see how you are treated....I promise you they will quote you a price higher than what you see on their website. It is a game....it is funny to them. Funny how?

I have bought many repair parts for my 1988 Toyota Tacoma from Sparo mobile…read moreMike Armbruster is very knowledgeable and helpful This company has been a very good foreign auto parts specialty store!

I was recently here for a radiator hose. The shop has this "service" they do where if they don't…read morehave the part in, someone leaves the shop and drives to their "warehouse" to pick it up. The older lady there charged my card just under $60 for the part (they didn't used to charge until the part comes in). No hello or smile. Just "Insert your card. Sign." Mike told me his dad was going to get the part and it could be 1 1/2 hours until he got back because of traffic.(?) I left and was by my car in the lot and made a quick call to O'Reillys down the street who had the same part for $31. Half the cost. (I had checked a different O'Reillys before coming to this place who didn't have it; another had it). I went back in and asked Mike if I could get a refund since I found a better price. He said sorry and that his dad already left. I didn't see any cars leave the lot and I was right outside. Even if he did, he would have been gone maybe 2-3 minutes. So no refund. (!) I ended up running an errand which took too long for me to come back to the shop before it closed; after thinking a bit I wasn't in such a hurry to go back either. The next day I called the shop to get a refund on my card. Mike was very friendly but as soon as I asked for my money back, he went ice cold. He said "oh I just figured when you didn't show up this morning you had gone to O'Reillys since they had it for 31 bucks and went and got your car fixed." I told him I hadn't and he said "So you're going back to Atlanta with a bad radiator hose huh?" implying I had gotten it fixed. Fixed or not, if I want to purchase the same item from a different store for less (half in this case), I get chewed out by the store that is trying to charge more? He made me hold for a few minutes and came back and said "number." I said "credit card number?" 5 second pause.. "Yup." I've talked to Mike before; seemed friendly enough but I didn't know him nearly enough to get a guilt trip from him.. Much less for an item marked up nearly 100%. Which was probably marked up based on him knowing I was leaving the state the next day, and used his dad (presumably to make it uncomfortable for me to return the item) along with their "courier" gimmick. The part was probably in the store the whole time. Even if there is a "warehouse", it is nearly an hour away and someone drives there for 1 part? No way. I've met the owners and they seem like they would promote using a gimmick like that if they could. I had this nearly happen once before with a blower motor which I found was marked up 100%. I was asked by the same lady for an explanation as to why I didn't pick it up. (!) Unfortunately, I have actually purchased a few things from here which I now regret. One of the owners once said they use lubromoly additives in all of their shop cars when I was buying a lubromoly gas additive once. Don't believe it. Much less the gimmick with the family member driving 1 1/2 hours just for you. (Ha!!) Horrible customer service, insanely high prices, and pricing gimmicks. How is this place even there? Bad consumer judgment I guess. I made the mistake of buying a few things here before. Never again.

This repair facility really stepped up to the plate to assist me before the Labor Day Weekend…read more Spoke with the owner, Bill and explained my situation and he said they were busy but come by and they would work my trailer into their schedule. In today's age of poor customer service it was refreshing to find a repair business that provides great service and customer service. I would recommend this repair shop to anyone needing repairs or service. 10 stars out of 5 star rating scale!

Amazing job doing body work on my c class Mercedes. Very professional, good communication and a…read morefair price. my car looks like new!

lve been taking my car to Alverez Auto for several years . The service is outstanding and they're…read morehonest . In this current time finding a honest mechanic is like looking for a needle in haystack . These guys are the REAL DEAL ! Thomas Carter

I recently purchased a used car from this dealership. My salesperson through the buying experience…read morewas Shahid. He was very responsive to my inquiries and employed no pressure whatsoever as I deliberated over the purchase. It was very clear to me that he was an advocate for me to enjoy the experience more than he was simply looking to make a sale. I had not purchased a used car in a few years and this dealership was new to me as it was out of my home state. He was very patient with me and while the car itself was very nice, it was Shahid's customer service that truly made me comfortable making the purchase. Shahid proved to be an outstanding member of the McGrath Sales Team. If you are looking for a vehicle, I would very highly recommend you ask to work with Shahid. You will not be disappointed.

Don't go for any service or purchase any cars from Acura dealership in Morton Grove. Went for oil…read morechange, my Acura RDX got scratched, now they are denying it. Good people are leaving the dealership . This place should get minus 10 , rude unprofessional people !! Left a message to general manager Ron , never returned the call. He shouldn't not be a general manager, should be fired !!! Send him pictures as well. Cars should be photographed as soon it's dropped off for service. This dealers doesn't do that. Fire the general manager Ron he is dishonest individual, shouldn't be working with customers!!! Authorities were informed !!!

I brought my Ducati in because one of the cylinders was misfiring causing the exhaust to shoot…read moreflames. All I needed was the spark plugs replaced. The owner, Kerry, told me a list of items that needed to be replaced, according to his fast-talk explanations and "snake-oil" salesmanship. After I ask him some pretty specific questions to weed out the B.S without offending him, I manage to slim down the list to only replacing the spark plugs and the battery. Before coming in, my battery started the bike right up --NO PROBLEMS-- so I ask him why he needs to replace it and how its related to the misfiring. He replies with some pretty silly stuff about "back-pressure" that was overly complicated and made purposely confusing. I tell him I don't need it. He insists that IT MUST be replaced otherwise the bike will continue to misfire. I disagreed. He then asks me whether I would disagree with a Doctors orders (as if he is even a little comparable). After some more B.S, he convinces me and I agree to do it. Only until later I find out the scam he has running on parts, which is why he was so persistent on replacing the battery. So I ask him for the quote and he gives me some high charge, saying other shops will charge a whole lot more. I can see he is just shooting numbers to see how much he can get off me. He then quotes $170 on labor. I am not fine with it so he reduces it to $120 after crying about his $90 hourly rate for diagnostics he performed on my bike. By the way, that's a high hourly rate for any motorcycle shop--It should be around $75. Now comes the battery scam: I tell him I will agree to his charges but would bring in the parts myself because I KNEW Amazon was selling the same battery for $55 less. He tells me that If I did that, he would have to increase his labor! WTF!? This is mind boggling! If anything, I would be reducing the work he has to do. But he says stuff about how he has to pay for rent, lights etc. C'MON!? But I think to myself; I already have the bike there and it will cost the same if I brought my own battery so what's the point. Plus I was very busy so I'm like, screw it, just do it. Later, I even got his employee to admit that they overcharge on parts which is strictly prohibited. No wonder he wanted me to replace all these things I didn't need. Two days later, after I leave him multiple messages about whether the bike is ready, he finally calls back and tells me its ready, but it would cost "5% more for credit card fees"!?!? He also tells me I have to pay an additional ~$20 for tax because "they (IL) are getting strict about it". This time he is rude and has an attitude. He also tells me that I cant afford my bike because of how I didn't want to do all the other repairs he asked me to. Then out of nowhere, he randomly starts braging the he has an Aprilia super-bike from 2004 with only 500 miles. In my head I'm wondering what the relevance is, but obviously he is just stroking his ego! I just say that's really cool so we can move on. I tell him fine but to describe exactly why the battery needed to be replaced on the receipt. He then blows up and says he doesn't do that!?! That he only writes what work was done, not why. At this point I'm fed up with his shit, so I tell him he needs to write it because I require it as the customer. He agrees after seeing my resistance. I tell him i work in downtown so ill have to pick it up 8 and he says ok. As I'm heading over that night at 8:06 PM I call him to tell him he can charge me the 5% extra cause I don't have cash. He tells me he already left and to come tomorrow. Unbelievable! Next day, I skip work and come at 11 am when they are supposed to open, EXCEPT I get there and they're closed! I had MY SISTER drive me there and had to ask to her to wait AN HOUR for "Nick" his employee to come. Seriously this place is so unprofessional it should be a crime. After I pay, Nick gives me the receipt and it says the battery was replaced because it was leaking and broken!? Karrie is NOWHERE TO BE SEEN for questioning. He made the whole thing up! And it didn't mention all that crap about why it was needed for the misfiring to go away. --- I am a busy guy and don't write that many reviews. I just had to write this one though to save others the hard ache. Oh by the way, all those thumbnail pictures are fake. And one of his phone numbers is no longer in service.

Kerry and Nick from Aftermath are super informative and helpful, and offered a very reasonable…read moreprice for their services. They allowed me to ship my Motorcycle tires and tubes directly to their store, a few days in advance, and kept them until I was able to bring in my bike. They expedited my tire change knowing I had no way of going anywhere with the busted rubber on my bike, even though they were very busy. Kerry also tightened up some of my other bike components, and explained how much wear and use I can expect out of them. He was also concerned for my safety and well-being, and even called me later that evening to make sure I made it home okay on my new tires. The place is a little weird to find, and its behind another shop, but if you need any help with your bike, I'd urge you to bring it into these guys, just have patience because there's only a couple of em, and they want to do a good job. A true mom & pop shop.