Went in to Naperville Italian Autos looking for an Alfa Romeo Quadrafolio. They are hard cars to come by, and everywhere else I searched previously, the dealers and salesman gave me the run around and didn't want to spend time with me due to my young age and probably assumed I was not buying. When I came to Naperville Alfa both Joe and Francisco helped me beyond expectations. They listened to me when spoke, answered questions and clarified when I was confused. Everyone was very personable and I felt like I was speaking with my family. They were honest about pricing, and very fair with my trade in value of my vehicle and at the end of the day I purchased their Alfa Romeo Quadrafolio right off the showroom floor. The dealership experience was really stress free, and peaceful. I will be back for my service and maintenance. Thanks again and see everyone soon! read more

Naperville Italian Autos - Car Dealers Near Me - Naperville, Illinois

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I've been looking into selling our lightly-used minivan recently, and I received numerous emails and texts from Naperville Italian Autos expressing what seemed to be genuine interest in potentially purchasing my vehicle. They reached out to me several times asking if I would please bring the car in for a physical inspection, and after a few weeks of back forth emailing, I thought I would try my luck. So I called the dealership, and no one answered. Eventually I got to a recording giving me the option to leave a voicemail. I should have trusted my instincts at that point (what car dealership literally just doesn't answer their phone?) But I thought maybe it was just a fluke, so I called one more time, and this time they DID answer. We set up an appointment for me to come in, and I even got a confirmation via text. So off I went. When I walked into the dealership there was no one at the front desk. So I'm walking around the place like an idiot trying to see if someone is around to help. The only employee I saw was a salesman who was engaged with a few customers at his desk. There was another employee standing outside smoking a cigarette who saw that I needed help. He got the attention of the salesman and pointed at me as if to say, "hey can you help this guy?" He walked over to me and asked what I needed. I told him I had spoken to (we'll just call her employee "A" as I don't want to mention their name) and we had set up a 2:30 appointment to get my car appraised. He said he would go and get the employee as soon as he was done with some paperwork, and in the meantime I could take a seat in the waiting room. So I waited there for twenty minutes and after it became apparent that no one had any intention of helping me, I left. I drove over 20 miles out to Naperville and wasted an hour and half of my day. What a waste. I just don't get how this is how a business could run, especially one where customer service and reputation is paramount. read more

Truly the best dealership experience I have ever had. An amazing, smooth transaction. Top quality people working there. Every dealer should do business this way. A class act in every way, ran by a wonderful family and group of professionals. read more

Delivered my car to my home 1200 Miles away and everything went off without a hitch. Thanks Eric read more

Had the worst experience purchasing my vehicle here. Marty the manager was so unprofessional and rude. My salesperson was very nice but had to go to Marty for everything I asked for and the answer was always "no we can't accommodate you" and after purchasing the vehicle he never came over to thank me for my business! read more

I live in Michigan and I just purchased my second Alfa Romeo Giulia in 2 years from Naperville Italian Autos. I have tried to get better pricing near me (since it is a 3 hour drive to go to Naperville) but no one can compete with them. Both times when I arrived at the dealership they were efficient and trustworthy to take care of my needs. I never felt pressure, just the attitude that they wanted me to get what I wanted, not what they wanted. I guess, the best compliment I can give them is that they make me feel like they are my 'trusted advisor' in the Italian auto arena. I worked with Eric who was great at answering any questions I had and Edin who helped finalize my deal. Kudo's to you all! read more

I just purchased my very first NEW luxury car from Francesco Pasta. He is amazing! Francesco walked me through the entire New FANCY car purchase and I felt like a QUEEN! Thank you!! read more

Loved our experience here purchasing a new Stelvio! Don from sales was amazing. Highly recommend!!

Rogelio was great and patient super supportive and helped us with decision on our vehicle!!! I highly recommend this dealership and am extremely grateful from service we got offered. Thank You Rogelio!!!! read more

Bought a nice used Volvo from them (yes, I know Swedish car from an Italian dealership:)) and had a nice experience with Francesco. However, within 24 hours of filling out a credit application with them, someone filed a fraudulent unemployment claim using my SS# and employer which is information I had divulged to absolutely no one in years, other than to NIA. Of course, there is no telling if someone at the dealer itself lifted my numbers off my paper application, or if it was someone at one of their financial subcontractors, but the temporal relationship is undeniable and has ruined the buying experience for me as I dig out of identity theft hell on account of my purchase from Naperville Italian Autos. If you have to have "that" car bad enough to take the risk then go for it because the purchase experience with Francesco was pleasant enough, but for me, if I knew that less than 24 hours after sharing my personal info with Naperville Italian Autos, that information was going to be accessed in some manner by nefarious people making fraudulent claims with my identity, I'd have taken a hard pass and bought elsewhere. I would give 1 star but Francesco was a good guy so I don't want to impugn him by going total flame on, so I gave 2 stars. However, there is an issue with this business either with their in house process and security re: personal information, or there is an issue with their subcontractors. Either way the customer pays the final price because while Naperville Italian Auto got paid for the car and are now off the case, I'll be paying for doing business with them, literally, figuratively and emotionally for quite some time as I contend with the resultant identity theft. Only you can judge if the risk is worth the reward. read more

These guys are great! I've searched all over for the perfect Maserati Ghibil. I called & received help from the salesmen Nikhil. He was able to get the deal done in a timely manner. These guys were transparent through the whole process, from purchase to delivery. I will definitely refer family & friends‼ Looking forward to doing business with them in the future. read more

I worked with Chris and his team to take care of the 5-year major service on my Alfa Romeo 4C, and they exceeded my expectations. Even though there were hiccups along the way, due to the shop being busy, the service team was always transparent about the time it would take to get the work done. I trust very few people with my car, but a team that is upfront about what's going on in their shop and owns the process from start to end is a team to trust. read more

Best all around experience from selection to purchase. Francesco is very knowledgeable with the cars and has a great no pressure approach. Made it real easy when deciding on a car. I would buy my next car there. read more

Simply Outstanding experience. David and Eric were fantastic to negotiate. Offered upfront, straight forward, transparent no games or gimmicks pricing that some other dealers play. It literally took no time to negotiate the price and get all paperwork done in less than two hours. Katherine finance manager was outstanding in providing us with all of the necessary information and answering all of our questions. Joe the owner came out and express his appreciation toward buying a new car and offered any support in the future. Love the car and great experience. read more

Bought a used car from them, and they were fantastic! I was treated with respect and courtesy from everyone. Was even able to take the car to my mechanic before purchase (who found nothing wrong with the car). Highly recommed! read more