This is a very nice Bloomingdale's. Outside the one in Manhattan, this is the largest and best one…read moreI have been to for selection. At the time, I was looking for a couple new blouses. A veryy nice associate was genuine and helped me select something for an event I was attending. I ended up buying something that was on sale and I felt I paid a fair price. I like the setup of the store. The signage made it easy fo find what I was looking for. I enjoyed browsing. I am a member of their Loyalist program. I recommend this so you can earn points toward gift cards and receive free shipping on anything you purchase off their website. They also have lots of sales just for members. I like how Bloomingdale's has clothing at all price points.

Why I was shopping at the Bloomingdale's, where I felt like I was given the lowest level of…read morecustomer service. For some reason, the employee named Jason was serving a guy waiting behind me in line, which was unfair, because I was already waiting for 10 minutes for someone at the checkout. So I don't understand why he chose to serve the guy behind me, and I waited for my turn. I had to look at him for his attention, and he was ignoring me the whole time, and he had an attitude when he was trying to help me with my concern, which I needed to do a return. And all of that pretty much felt like a waste of my time because he direct me to the customer service area. If he actually helped me first because I was in line 1st, I wouldn't have wasted all this time. Jason was absolutely the nastiest human being ever, and he does not live up to Bloomingdale's values. This is the reason why I will never return to Bloomingdale's, that I will be more inclined to go shop at Nordstrom. I don't care if they offer me $25 gift cards, never shopping here again. Jason demonstrated the lowest level of values that Bloomingdale's has.

I bought an expensive shoes that looked worn , I showed it to an employee, ( should've trust my…read moreeyes) she said "it's because many people try them on, that's why it looks worn, so I bought it , tried them at home , and decided to return, because they were not comfortable, but Racks cashier called the manager, manager said I cannot return, because they are worn, he wouldn't except my explanations , made me look like a fool, but lucky me , I found the same employee, who I asked about the shoes earlier, and she told the true story to that idiot manager , so I won and got my refund . Manager said that they don't sell worn shoes, but half of the shoes in that store are worn, so before buying anything , people should take a picture and video, otherwise they will make you swallow their damaged merchandise

Very rude manager. Bought $250 worth of clothing from the Palm desert location on 5/28/26. Printed…read moreon my receipt that I have till 7/27/26 to return any item. Today 6/20/26 found one of the item was further discounted on line. I called customer SVC they confirmed I can have a price adjustment at the store. Apparently not at this location. I was informed by the Mgr in a rude way that 15 days is their policy for any exchange, credit and refund. Then the cashier suggested I could take back my transaction to Palm desert 2 1/2 hrs away. I had no intention to return the item only a price adjustment. I offered to repurchase the item back at which she refunded me the amount I paid and come back to repurchase it. This rude behavior discouraged me to return ever to this store. Unfortunately.

I had a very disappointing customer service experience at Marshalls on June 9, 2026…read more I purchased an item on May 9, 2026, and returned it today, exactly 30 days later. During the return process, the cashier, Margaret, informed me that my refund could only be issued on a gift card rather than being returned to my original payment method. When I asked why, her response was, "I don't know, it didn't give me an option to return it to your card," while turning the screen toward me. She then suggested that "maybe it's because you bought it from Pasadena." Excuse me--what? As someone who worked in retail for over 12 years, I have never heard of a policy where an item purchased at another store location automatically prevents a refund from being returned to the original payment method. The explanation made no sense and felt like she was simply making up reasons rather than providing an accurate answer. I then asked whether a manager could override the transaction. Margaret told me there was no option to do so. However, when I requested to speak with a manager, she contacted someone over the walkie-talkie, provided my receipt information, and suddenly my refund was able to be processed back to my original payment method. How convenient. What made this experience particularly frustrating was not the initial issue itself, but the inconsistent information and lack of transparency. If there was a legitimate reason for the problem, I would have understood. Instead, I was given multiple explanations that appeared inaccurate, followed by a quick resolution once management became involved. I also noticed that Margaret seemed extremely stressed and preoccupied with break or clock-out timing. I understand retail can be demanding, and I generally give retail employees the benefit of the doubt because I've spent many years working in customer service myself. However, customers should not be given misleading information simply because a situation is inconvenient or because an employee is trying to end a transaction quickly. I rarely submit complaints because I know how challenging retail work can be. However, this interaction was unnecessarily frustrating and could have been avoided with honest communication and better customer service.

It's not like we need anything more for our house but it's sure fun to browse through this store…read more The shelves were full of everything under the sun but we had our eyes on all the cool Halloween decorations that were available. My daughter ended up buying many glass cups that were marked down really low almost giving them away.

Literally one of my favorite locations you can find things you need and the staff are always ready…read moreto help

This review is specifically cleanliness of the store. Both men and women restrooms were absolutely…read moredisgusting. Lots of employees at the registers just standing with no customers, and no one seems to care how gross the restrooms were.

I visited Jo Malone at Macys Glendale Galleria yesterday to buy a candle as a gift and I had a…read morewonderful experience.Stephanie was friendly, helpful and welcoming. She took the time to help me.choose the perfect gift and provided excellent customer service. If you're looking for a designer candle and lotion . I recommend visiting the store Macy's , Glendale Galleria

I tried on eight formal dresses here and was made to walk out of the fitting room half-dressed,…read moresixteen times, in full view of the sales floor, because an attendant wouldn't let my partner into the gender-neutral fitting room to zip me up. Why? Because you can "see through the doors" (louvered doors -- the horizontal slatted kind) and it's "for the privacy of the ladies." So instead, I had to walk fully out of the dressing room half-naked to have him zip me up in front of the rest of the store, including several ogling strangers, for each of the eight dresses. There's no mirror outside the stalls, so that meant sixteen trips -- out to zip, back in to check the fit, out again to unzip. She did the same to a teenage girl and her dad, with visible satisfaction. She doesn't make the policies for this store, and I won't name her, because the purpose of this review is to point out a hypocritical policy, not to bash one patronizing employee. But if anyone from Macy's corporate is reading: it doesn't seem very "protect women" of you to expect them to parade around holding fabric up to their exposed bodies so that a man won't "see through" the slats of a louvered door (a feat that would require actively pressing your eyes to the seam of the door, not walking briskly past it to accompany your wife into her stall). I felt significantly more humiliated and exposed being zipped and unzipped in front of an audience than I would have if the attendant had simply asked my partner to avert his eyes on the way in, stay inside the stall, and avert them on the way out. It's a gender-neutral fitting room. You are not protecting women and teenage girls by forcing them outside the privacy of their stall to be undressed in full view of passersby. And which ladies are being protected? The attendant was making a call about who counts as a "lady" based on a glance. Sooner or later she'll make that call about a trans woman, or someone non-binary, and humiliate them too. Change your policy, or change the godforsaken louvered doors.

I am a regular at the Nordstrom and the staff here is my favorite. The customer service here is…read more11/10. The staff in the beauty section and in women's section on the second floor are the best. They always go out of my way to help me find an item. I also love that they have recently started carrying K beauty items at this location. It's never busy here and I like placing all of my buy online, pick up in store orders too!

ORDER PICK UP WAS AMAZINGLY EASY. Drive up. Call. They…read morebring it out. No wait. No hassle. No need to park or go it to wait in line. Thank you Nordstrom

Not bad selection, employees are rude but they are always this way at most Ross locations...read more

My biggest complaint with this location is the incessant, almost comical nonstop announcements 1…read morehour before the store closes screaming that they are closing and to get your stuff and get out. Literally it's every 3 minutes, and then somehow 10 minutes before closing time, they announce "You need to be in line by now or you're not getting checked out! We are CLOSING! Staff, do a section sweep and clear out ALL customers!!" Lol! And don't worry - they will proceed to follow you around breathing down your neck to make you as uncomfortable as possible until you leave. It's so gross. With all due respect, ma'am, take a Klonopin. It's Ross. You're not turning it into a Neiman Marcus overnight. Relax. In no other industry is that acceptable but for some reason it's the norm here. Jesus.

If you are looking to update or decorate your home then this is good place to start. I was actually…read morevery surprised on all the unique and unusual Halloween decorations they have on display at this moment. The lady of the house wanted to buy some decorations but I had to put a stop to it because we are already overwhelmed with Halloween decorations.

Shopping in Glendale, California…read more.. My main goal was to shop at Five Below... however, they didn't have a restroom... When nature calls, you gotta answer! I asked the clerk at Five Below, where the nearest restroom was. She directed me to HomeGoods "downstairs ". HomeGoods is a chain that doesn't exist in Hawaii. It was a great reason to look around... I enjoyed the clean, organized environment! The various merchandise ranged from blankets, pillows, and lamps to greeting cards, seasonal decor (Halloween), and Hello Kitty items like sheet sets, salt and pepper shakers, and a figurine! She was dressed in a chef's outfit! I know where to go if I need kitchen gadgets, furniture, etc! Note: check out the Clearance sections!

Since I was a child, my family has always shopped at JCPenney, with their popular t-shirts and…read moreunderwear the main purchases. I'm hoping the company can keep their beauty salons, portraits and clothing line. With stiff competition from online stores and a lack of foot traffic, it's been hard for anchor stores to keep up with the digital market...

Ugh! Everywhere you go these days! Attempted to purchase shampoo & conditioner. Cashier called us…read moreup & began order. Another cashier couldn't figure out something so ours walked away. Didn't say anything. Gone for a few minutes. Came back & fumbled around trying to get our order rung up with coupons & rewards. We could not pay with our JCP card. Her machine didn't have a card reader like all the others. SO THEN WHY WAS THAT REGISTER BEING USED?! Does anyone have a brain?! It took several attempts; she had to re-enter coupons & rewards. Eventually she went another route with card lookup. What a cluster f--! What should have been a simple two minute transaction turned into a 15 to 20 minute transaction. My spouse was pissed & about to lose his sh-t! Unbelievable! Sidenote: Many, not all, are rude--middle aged women with accents are very nasty.

Clean store. I went specifically looking for Paul Jean Gaultier divine perfume and found ONE small…read morebottle. I have been looking for awhile! I wish tj maxx carried more. Smells delicious!! Got kids cute Halloween Jammie's

Pretty big tjmaxx, two stories and I noticed a lot of items are on "clearance"…read more It's located in the plaza where parking is also available underground. So you can take time to walk around and get much needed errands done here. I was looking for specific items and I didn't see many staff on the 2nd floodlit but there were plenty of staff on the first level and I was able to ask them. One was very nice and pointed out that I might be able to find what I'm looking for upstairs. But unfortunately, I couldn't find it and another staff organizing the items said whatever they have out is what they have. Overall, I think selection of items are comparable with other tjmaxx stores, I do like that it's next to Ross so if I want to compare prices of similar items, I can!