The personal training is great! I've been to a lot of personal trainers and this gym has the best!…read more The gym has all the equipment you'll need. It's open 24/7, so you can't beat the hours. The gym is very clean and the gym members are awesome!

The staff and trainers are excellent. I have been a member of many gyms. This by far the best.read more

when I am in the area here, this is the YMCA I really enjoy visiting. Been here several times and…read moreit's always clean and it's a relatively new build. I use primarily the pool, which is plentiful and several lanes and I've never had an issue finding space to swim. They do have a steam room inside, but the only bummer here is there is no Jacuzzi. But the facilities are vast and clean, and I the inside layout and design of this YMCA kind of reminds me of the Chasco in Round Rock, TX People here have always been nice and welcoming, it is aesthetically pleasing to see this building when you arrive and it is also pretty popular yet never seems too overcrowded. Definitely a great experience to come here.

My husband who is a cancer patient, can barely walk and is having hip surgery on May 21st, 2026…read more He talked with a woman at the Y (Saturday) on the telephone as he cannot walk into the Y to give notice to "Put his Membership on Hold" until he receives a clearance from his surgeon, most likely the end of July. She was very nice, asked him several questions and assured him that on Monday, she would have the Form emailed to him. IT NEVER happened! On Monday, Jim called and left a voicemail on the Y phone. NO CALL BACK! Where is the Indianland Y's compassion, when we are worrying about illness and pending surgery that they can't acknowledge the fact that an elderly man cannot come to the Y and personally request to have his "Membership'" put on hold. Jim was a member of the cancer exercise Group until he could no longer attend. I would like someone to reach out and help us with this lack of compassion and communication. I am 84 and have vision issues and do not drive so I can't go to the Y and act on his behalf.

I have been going to this gym for the past four years (previously the Y). The staff is very…read morefriendly and helpful. The gym floor, equipment and bathrooms are very clean. There are plenty of free weights and machines. I highly recommend!!

I have been reaching out over and over to get this membership canceled, I had gone to this location…read morein October 22 to change my card to pay off the last payment as I couldn't continue the membership. So I do that, I'm told everything is all good, and I don't get ant notice on my phone, so months go by and I get charged 151.50 in April, I hadn't realized it was on my card until June when I start reaching out to them, by that point I had been charged two more times (63.50, and 44) I work two jobs, so when I can go to the location no one is there, but by August I get on the phone with a man (John) who says he'll take care of it. I was told I don't need to come in, and it will be taken care of, so great, I had been charged another 63.50 by that point and I asked about getting my money back. (I had finally put a block on the card, too) I was told someone would reach out to me. No one did, and life was hectic so I admit I didn't either, until a few days ago when I called back, and I was told I had never reached out until this point, I remember the mans voice, and it was john telling me that it was the first time hearing about this. They had charged me another 338 and it hit my credit, again no notice, no email, no text, just hits my credit. I was told someone would reach out to me, no one has. John is unprofessional, I don't care at this point if he truly just didn't remember talking to me, this is the second time I was told someone would reach out to me and no one has. Oh! And top it all off, he rattled off a phone number connected to the account and it's not one I've ever had, I actually don't know who's number it belongs to. I'm wondering if I've been paying for someone else's subscription as I tried my key and it doesn't work. I don't usually review places, but I'm pissed and I'm hoping this will get the attention of who ever I need to talk to because it's not John.

I love this place, it's super good for fitness and the pool is amazing! This is my favorite place…read moreto do exercise plus not only the gym and the pool they have games like tennis etc and it's so fun, my favorite for sundays

As you read this...Keep the fact that this facility is the most expensive gym membership…read moreanywhere...and especially Charlotte. Also this is meant to provide constructive feedback in hopes that management/area director and leadership at Lifetime read this- finally these are constant grievances of mine, others on this feed and I have been a member for more than 3 years. Additionally, I've experienced the brand new top shelf Lifetime in Cary NC...world of difference in service, equipment (of course new) , AND true spa like feel in the men's locker room...down to lockers have 'bumpers' on them so when they are shut they are quiet. 1. NOISE! Men's spa area is so loud I have to wear airbuds to escape the constant yammering of others in the steam and sauna. 2. Tired Equipment and in consistent amenities- I joined for the quality of equipment and mainly access to steam and dry sauna- Equipment is worn out...bikes, cable machines, benches, accessories for gym equipment in general need replacement. Machines sit dormant waiting for repair often...and Steam room is constantly inconsistent and temperatures in dry sauna are below recommended temps. Did I also mention how LOUD it is in the 'Quiet Area.' 3. Towel service is 1 STAR....and unacceptable. Last night and many days/nights the shelves in the locker area are bare with NO TOWELS....I literally had to walk the locker room to find a clean towel to dry off with. 4. Family Friendly. YES! It should be...but now that school/college is on summer break the gym experience is fraught with kids being kids.. from locker room to gym floors...absolute chaos... 5. Showers- The entire shower area is a mess a lot of the time, but especially last night....walk into a shower and someone left towels inside stall....No attendants cleaning up or restocking towels...counters full of water, etc. NOT A PREMIUM EXPERIENCE! I truly enjoy investing in my health and consider Lifetime a splurge in my budget....BUT I continually leave shaking my head at the level of service...quality...and inconsistency....even the 'simple things' from a staff person, like Have a good night...hope you had a nice workout. It would be nice to have persons on the floor assisting 'newbies' with workout tips or offering assistance in using the equipment.

Great 24 hour gym! I used the free weights and cardio machines mostly, but I know they offer…read morejazzercise classes as well as personal training

From the owner: Fitness Health Clubread more

Treated poorly by upper management when trying to explain how there are safety concerns and a child…read morealmost died there last summer for the same concerns .It seems this establishment cares more about money than the members .

Absolutely horrible. Site information was incorrect. You must be a member to swim before July.read more

Cory (the owner) is a true expert in functional fitness. He is very attentive to people working out…read morein his gym community, and his technical acumen on the specifics of CrossFit exercise elements really sets him apart.

Love the gym layout..sauna and ability to do an inter club transfer for a small fee, while in…read moretown..currently I am a City Sport member..and was visiting Charlotte! Glad to be able to get a few workouts in while at a conference. Super convenient.

Once again this location has fallen back into a state of disrepair. When something breaks you can…read moreexpect it to take months, if not longer, before it's repaired. The latest casualty is the elevator, which may not be a big deal to many people but I'm preparing for hip surgery, so climbing two flights of stairs to get to the main workout area is a challenge. I know there are quite a few others like myself who suffer from hip, knee or back issues, and rely on the elevator to access the upper floors where all the equipment is. I know there's a small workout area in the women's locker room but it's basically a dark, windowless room with very limited equipment. At this point the elevator has been out of service for around 2-3 weeks at least. I mean, how long does it really take to have an elevator repair company come out and fix the problem? It seems that management tries to avoid spending money on repairs for as long as possible or until enough people complain.