I know they all charge an extra fee for shipping at places like this. This place is big time price gouging. The other local shipping places are so much cheaper. Do Not Go Here!!!!! First and last time for me. I walked out and went down the street to Foothill Ship and got it sent 7.00 cheaper. Lol.... Nice try A-1! read more

Went in to drop off a pre paid label for USPS package. Was in and out in 2 minutes. Great customer service and easy to use!!! FedEx and USPS

Easy to make an appointment and accommodating people. We have used them several times this month.

I don't understand some of the older reviews, but then again, everyone has their own experiences, so who knows. In my case, this place is very useful in all the ways a post office is, AND they offer UPS dropoff (the only place around that does), AND they're reasonably priced, AND they've never been busy when I've been there (no long waiting or anything like at a PO) .....AND they're friendly and helpful (very much UNLIKE most post offices, where the clerks clearly hate their jobs, just want to go home, and want you out of their face). The people here have NEVER been anything but kind and helpful and sufficiently patient with me. The (Indian?) lady who seems to be manager is always very sweet with me, and doesn't try to be pushy or sell me anything. Idk, some people aren't very fair. You don't rate a place 1 star because they closed 6 minutes early. That's not at all representative of them as a whole. What, are you gonna rate a restaurant 1 star because they gave you the check with a pen that was out of ink?? Please. And I didn't notice anything wrong with their "vibe". Hella better than a PO vibe! read more

Came here to do fingerprints, the owner is super friendly good vibes overall just a good positive experience would recommend this place for any mail or fingerprint service! Thanks Dejal! read more

Went to send a USPS flat rate box that should be $13.95 and ended up paying $23.95. I'm fine with paying a convenience fee but to have to pay extra for tracking which is one of the reasons I went with flat rate shipping seems greedy. Not using them again. Only used because I didnt have time to drive to the USPS office read more

This place is great! The prices are higher than a box at the US Post Office, but you get way better service here. They also have shipping and document shredding services. You could say that the level of service here is, um, A-1. Can't put this place on your burger to make it taste like a steak burger, though. read more

Everyone is always helpful and they go out of the way to make sure to give you all options when it comes to shipping anything. I highly recommend using A-1 for all your mailing and shipping needs. read more

Customers beware!!! I don't buy stamps regularly as most things are done online. I needed one forever stamp and they charged me 75 cents...aren't they 55 cents and told the representative told me to drop it in the mail at the front of the store on my way out the store. Terrible customer service and a rip off to customers! read more

Love this place. Everyone is always so helpful and nice. Only mailing place I'll use.

No NOT come here for any shipping items! I went here to ship back two return packages and I had both return labels with me and they were going to charge me almost $20 a package. I chose not to pay that and went to The Post and Ship in Foothill Ranch were I use to live and I paid $0 for both return packages to get sent back. I always know I can rely on The Post and Ship in Foothill Ranch, but it's a little out of my way from where I live and work...but it's so worth the drive. It's sad that honest/trustworthy people rarely exits anymore. I will never go back to A-1 mail. read more

I wish every business was as friendly and helpful as this one. There are two ladies there that have always done a little extra to help me mail out packages. I've had many good experiences going there. read more

I am new to this area. And, getting settled in takes time and a lot of effort. Moving can be very draining. So, my first errand today was to secure a mailbox/delivery service. I was fortunate to find Becky at A1 Mail. The best welcome new neighbor feeling in a long time. I am recommending A1 Mail - check out their website A-1MAIL.COM read more

Rushed in to drop off a fed ex package and was told the next pickup was Monday, that was later than I needed. But this kind beautiful woman, who worked there, offered to drop it off at a drop box on her way home. Such a nice thing to do and it made my day. Thank you read more

If you are in need of a notary, come here. The guy is super nice and it's reasonably priced. If you need to ship something, either go to the post office or do it yourself from home because they are insanely overpriced. The woman I worked added tracking (which they charge for) and insurance on my packages claiming they were worth $100, which, for the record, they were not. They were shirts. $5 shirts. She didn't even tell me what she was doing, and didn't tell me the final total until the very end - once everything was said and done. I walked out of there feeling like I had been ripped off, and normally I would have gone back in and said something but I was already running late. Karma I guess for waiting until the last second to take care of online orders. I don't think I'll EVER do business here again because I felt taken advantage of. read more

Their passport photo service was stellar! They are knowledgeable on passport photo requirements for multiple countries, in addition to the U.S., and have a special camera to adjust for different photo sizes. Price for two photos was very reasonable compared to other places I called (some wanted double the price of A-1!) And the staff was helpful and friendly. HIGHLY RECOMMEND for passport photo needs! read more

I went to drop off my UPS package and I wanted a receipt. They charge a dollar for a receipt. Not going here anymore. I'll just go to the UPS store. read more

This people are the most horrible delivery company every. They are incompetent drivers. They have been miss delivered all of my packages since COVID started. And every time they miss delivery my packages I have to call the company to over night my packages, this is costing the company a lot of money and these drivers don't pay attention to the building numbers and units. Before Covid I was getting my delivery's now I am not. They are delivering to a wrong unit and someone is getting my products for free when I paid 45.00 for these stuff every month . Now I have to take a day off of work to find these drivers to get my product. Don't have these people deliver anything g thing their driver almost ran over me in the cross walk one day. They have now been reported to the police . In regards to the driver almost hitting me. Don't deal with these people . read more

Very nice staff owner is always smiling good hours and friendly, they have a little bit of everything and are always willing to give a helping hand read more

Went there after work yesterday. I was rushing because they close at 6 pm. I arrived at 5:54 and it was closed and no one in sight! I only had to drop off a package so I wasn't going to take any of their time. Don't post your closing time at 6 if you're going to close earlier!! read more

The staff here is the best. They can do anything you need, from notary to copies to shipping. They even took our passport photos. It's worth the extra nickle to have such excellent service. read more

This place is a rip off. My printer wasn't working so I decided to come here knowing it might have extra charges since they are just authorized retailer for major shipping company. Well, my box that would have cost me $14 was quoted $38 for ups ground with insurance and tracking. how is that even possible? I've sent the same exact thing to same exact address for under $20 in another authorized mail shop in foothill. These people are going to get caught for unethical surcharges and get their authorization license taken away. I've seen it happen. I have no idea how they are still in business cheating people and not following authorized retailer guidelines. read more

They just tried to charge me double the FedEx rate and then double the Priority mail rate with twice the delivery lead time. How much does it save you to just go to USPS?! Rip off. And her attitudes when I called her on it was like she didn't care. read more

Came in today to get some stuff notarized. So friendly and funny. Good customer service. Will be coming back and wish I knew this was here sooner. read more

Great, quick, friendly service! I went in to notarize a couple documents, one of which I emailed to them to print which they did free of charge and the staff was very helpful. I will be going here more often instead of FedEx Kinkos read more

Very convenient and generally no waiting lines. Fantastic service and always so cheerful. They can handle just about every shipping need from postcards to large packages including a packing service. I keep coming back because the employees are so friendly and caring. read more

Any international shipping is a lot cheaper here than going for the same service at FedEx or UPS. Also, they keep an address book, so when you return, you don't have to fill out forms. read more

Best shipping experience. They ladies there are so helpful and nice. I will never go any where else

I came into their store 2 months ago to fax 5 pages to a medical facility with an 844 number. They only charged me $1.00 because it was toll free. I needed to re-fax the same 5 pages again to the same number but today they wanted to charge me $6.00 including the cover sheet! I showed them my previous receipt and cover sheet, but she said "how do I know you only had 2 sheets last time". In other words, calling me a liar. I will never do business with them again. Very poor customer service. read more

Came here for the first time last week. Workers are very rude and used vulgar language in front of my children. Gave them two stars just because they mailed my mail correctly. read more

I spent time and money to change my address, business cards, etc to leave this place. I had a mailbox here for about two years which I used to receive work related packages (I work from home). The owner is rude, completely lacking in customer service and doesn't know how to talk to customers. When i received an inventory order, she told me i had too many packages and she couldn't accept high volume deliveries due to space limitations. My contract didn't state a limit. My dozen or so boxes were actually left outside by the back door - unattended. Mitch is sweet and has helped me carry boxes to my car. Did I mention the place actually smells bad? read more

What a horrible service. Manager, Owner is rude, disrespectful and does not honor the postal items she offers and sells. We sent a large letter envelope to South America on March 5th, which I believe is south from the US. As of today, our package is sitting in Vancouver Canada, after sitting in San Francisco. The owners response was "It is not my fault, call the Post Office and ask them". At this point we thought it fair for her to give us a refund, since the service she offered and sold us did not perform, regardless of who's fault is and/or was, and she could deal with the Post Office. Her response very sarcastically was, "I do not and will not give a refund". In fact, she went on to insult us by saying that we should have spent more in order for it to get there. Now I am wondering if it wasn't going to get there for $22, why does she even offer the service. Horrible service on such a simple product, and such a rude owner. read more

Two visits now and they are so nice and helpful. Busy both time but they are quick and kind. Taped up boxes for me and just overall made the process easier. read more

I've used A1 mail on occasion and I've had good luck here. Yes, you have to pay a little more for shipping, but for me its worth it. Beats standing in line at the post office! They are very knowledgeable too, especially when sending packages overseas. They don't have a huge staff so it can get busy from time to time. read more

Been here for over a year with my business mailbox, they are great help and handle even COD packages and always call when packages arrive. Thanks read more

This is where I always go to ship anything. The staff is extremely friendly and knowledgeable, the location is great, and there is almost no wait time. 5 stars! read more