I made an in-person reservation on 11/25/25 for a first-floor unit and was instructed by Manager to…read morereturn on 12/5/25 to complete payment and move in. When I arrived as scheduled, I was informed by the associate working that my reserved unit had been given to an online reservation to another customer. I was told this happened because I was "not committed to my reservation ," which I found unprofessional and needless to say disrespectful . I was then offered a unit on a different floor, which did not meet my needs. Unfortunately, my time was wasted due to poor communication and lack of follow-through. With so many storage options available, I chose to take my business elsewhere. I would not recommend this facility.

Ashley was a big help with me and the place was well maintained throughout the whole building.read more

Vincent was very accommodating I rented a unit that was in going to be too small not only let we…read moretrade up let me have the unit I requested. Very clean units n property by moving closer to my new home saved money too

They broke into my unit stole some of my stuff, including washer and dryer, lawn mower and clothes…read moreand they did nothing about it. Should it not be the case that their supposed cameras will capture the theft? Highly disappointed, to say the least.

My wife and I bought some land down in South Georgia near Milledgeville and Macon on 120 acres…read more While we had our new house built and remodeled we had all of our household items and furniture stored in a warehouse facility in Auburn, GA and the monthly payments going into the summer went up a few hundred so we decided it was time to rental a few u-haul trucks, load up our furniture and then unload and start getting some of the furniture set up at our new home near Macon, GA. We had called 5 different companies all were insanely expensive even for just labor, finally found Budget Moving Services, spoke to the owner, Nicholas about 2 nights before we loaded up everything from the crates in the warehouse. They arrived 20min early, Nicholas and his team of movers (Sam and Phil) showed up ready to work, were hardworking from start to finish, wrapped all our furniture, packed and stacked it perfectly to optimize every cubic foot in the truck(s) -- they ended up filling up 2 u-haul moving trucks, what I thought would take 8hrs or more only took them 5 and a half hours! They were organized, quick and showed safety during their work ethic on top of being very affordable and in my humble opinion very high-quality. Felt good to support the smaller family-owned movers vs the bigger moving companies! They were 1/2 the price, the service was fully personalized and there were no hidden fees or anything that was no mentioned or talked about. Support your local small moving services if you're near Lawrenceville, metro-Atlanta or anywhere in North Georgia! They did a better job than when I hired United Van Lines to do the full service moving and storage! Thanks again Nick, Sam, and Phil !! 5-stars well deserved and earned

I recently moved from Miami, Florida to Sacramento, California and used Budget Moving Services for…read morerelocating my household goods and they took care of auto transportation as well. The best one-stop-shop experience in my opinion especially with the summer discounts offered and the beat or meet price policy --absolutely great experience from start to finish. The sales agent was super helpful and informative; they walked me through the entire process and made sure I understood everything upfront. I really appreciated the transparency--no hidden fees, just honest answers and clear expectations. Throughout the move, communication was on point--they kept me updated from the day of pickup to the final delivery in California. The movers were careful, professional, and treated my belongings with respect. I'd definitely recommend them to anyone in need of a reputable long-distance moving, packing, and storage service that personalizes their services to your needs to meet your expectations.

I'm only giving 4 stars because of the staff that was present. Just got out of a traumatic event…read morethat forced me to move all my personal belongings in a storage unit, so this was my first time ever renting. Went to the front desk to ask a few questions and buy some boxes and the woman up front had terrible customer service. She was kinda rude and made me feel like I was bothering her or something? You can tell she doesn't like her job. Skip a few months later, I'm moving out, finally, so I call to ask some questions and I knew it was her that answered the phone because I recognized her voice and her tone. Once again, very nonprofessional, and no customer service at all. But besides that I have no other complaints!

I have been with this storage facility for 4 years. They have terrible price increases and no…read morereason given. You can currently go online and rent the exact same unit for $200 less a month. Don't use this place. Go somewhere else.

Beware of hidden fees! Facility is very new and is nice, clean, and safe. Office staff was very…read morefriendly and helpful. I probably would have given 5 stars if not for the surprise fees. It's been a long time since I've used a storage unit, so maybe this is normal? Their site quoted me a web special of $47 a month for a 5'x10' unit, plus a $24 one-time admin fee. No biggie on the admin fee, it was disclosed on the site and the employee called and confirmed it with me. But when I got there, I was also required to purchase their insurance which was a minimum of $16.50 more per month. So now I'm at $63.50 a month - not such a great deal anymore! Then I also had to buy their lock for $18. I only need the space for a couple of months, so I'll suck it up, but wish I had known the big picture when comparing with other companies.

Great facility and security. The manager London Williams is AWESOME! She was knowledgeable, kind,…read moreand a pleasure to work with!

Looked at all the local storage unit to store my BMW for the winter. I called Extra Space because…read morethey seemed to have the best pricing to ask if my car would fit in a 10 x 15 ft unit. Michael was honest and told me he was not sure since the size vary a little. He said it would be best to come to the facility and see if it fits. So I did... Michael took me to a couple units before "he" found one that would work the best. We the car fit with a few inches to spare. We went back to the office to talk ad there was no pressure sales... just when did I think I'd want to rent. I was going to wait a couple weeks, but signed up that day. It is a nice clean facility and look well looked after. I would highly recommend them..

I give them a 2 star but really I'm being generous because I'm really upset of the results I…read morereceived from them. I'm senior and my movers couldn't move my stuff in as scheduled and I decided to move my stuff to a closer location so I had to close out my contract with the location and they didn't refund my administrative fee $29 and I'm short of money to complete my move.

Don't rent U-Haul here. Ordered trailer week and half in advance...got there to pick up...not a…read moresingle trailer on premise...obviously never had one to rent or gave to someone else. Had to spend the morning running around to find one.

To be continued...... I still have my things stored…read morethere.... I will definitely come back to finish this post and warn those of us that look for post to move us toward or away from a business in advance....

Safe storage location Staff is very helpful price is comparable especially if you are able to get…read morein during their specials

Tyler was great. He was quick and he made sure I was informed about which unit would fit my needs…read more Made me aware of all promotions and discounts. Also told me the difference between climate control and non climate control. He made my experience great.