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    Star Storage Buford

    4.6 (5 reviews)
    Closed 9:00 am - 5:30 pm

    Services - Star Storage Buford

    Truck rental

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    2 years ago

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    Absolute M.

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    8 years ago

    Good customer service , had my things there for seven years in a controlled unit ; no issues through my experience..

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    8 years ago

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    9 years ago

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    8 years ago

    Everyone is helpful and friendly. Always willing to assist. Andy is a joy to deal with.

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    Go Store It Self Storage

    Go Store It Self Storage

    2.5
    (11 reviews)

    Renter beware of online specials and this company!!!!…read more The online special was 3 months free and then $109 per month. We were just notified that when our 3 months is almost up the monthly rate is now $323 a month not $109. We argued with an agent who finally agreed to only charge us double ($216) the advertised special that we agreed to. I feel like this is a bait and switch scam. Get people to move in all of their stuff and then raise the rates. You must provide notice 10 days in advance of moving and provide photos of the empty unit. I don't trust that the current double rate won't be changed the following month. Disappointed at move in to find lights missing in our unit. I asked to have them replaced. After 2-3 weeks I replaced them myself. Multiple lights were out throughout the hallway where our unit was, so I complained about that as well. They did fix those. As people move in/out they leave trash in the hallways, so I had to complin about that as well. They did clean up the trash. There is a person assigned to the facility for these issues, so I'm not clear why these items are not handled without me complaining. I should have followed my own advice to my kids. Anything too good to be true, is too good to be true. I'm very frustrated that my only recourse is writing this review. I would never recommend that anyone use this company. Also, the only person they will speak to is the person who opened the rental agreement, which is my wife. She's too nice, so negotiating the reduced rent amount was a bit of a challenge. Update on 01/10/26 to my original review on 01/08/26. Steve the owner responded to my post, which I had hoped would have me writing a positive update. Unfortunately, we could not contact him directly. We left multiple voicemail messages with the Go Store It AI answering bot. A human called back and asked me to text a copy of the Yelp review with Steve's response to the phone number the representative was calling from, which I did. My wife also went to the company web page and sent a copy of the same information via email. We just received a call from Omar at Go Store It. He explained that there was nothing they could do for us. He then said the price increase was across the board for everyone, because the value of the property the facility sits on went up. Omar said that the 10x30 unit we rent is now +$400/mth, and the $216/mth rate we were given was a really good rate. Our image is that the $216/mth will only be good in February and then essentially double again in March. Based on the discussion with Omar, it sounds like our storage fees will continue to skyrocket. This company is unconscionable, and you would have to be crazy to do business with them after reading this review. Update 01/21/23 We moved out of the storage facility this past Saturday. As we were leaving, we ran into a couple that had been long term renters. They said this storage facility has a history of constantly raising rates. They said that they played the company's game and opened different accounts to move from unit to unit, so they kept a reasonable rate. We decided to move about a mile away into a comparable size unit at Extra Storage Space. That company was honest, explaining the first month was free and the discounted rate was guaranteed for 4mths, before going to the normal rate. Their normal rate will still be lower than what Go Store It was planning to charge us. When we provided our move out notice, the virtual agent never asked why we were leaving. Overall, I believe we received poor service, and it appeared that the company didn't care about customers. I think this explains the multiple empty storage units that we used as staging areas for small stuff, while we packed out the moving truck.

    So dissatisfied with the level of customer service. I have been a long time tenant and noticed the…read moreprices dropped after over paying them for about a year or two I called to ask if they would work with me to reduce the cost of my units .I was not asking for anything free but felt I should be able to get my units reduced to the lower price. I did not even ask for all 3 of them to be lowered just asked for help on 1 or even 2 . Was flat out told I would need to remove my unit to another unit to get a lower price HOW does that even make SENSE if I could get all my stuff out there today I would..DO NOT RENT here unless you like being ripped off .Customer service is awlful

    Public Storage

    Public Storage

    3.7
    (29 reviews)

    WARNING: Rodents, Damaged Property & Missing Items…read more I normally do not leave reviews, but I feel obligated to warn others about my experience at this Public Storage location in Suwanee on McGinnis Ferry. I rented both an outdoor unit and an indoor unit, and unfortunately both were affected by what appears to be a serious rodent problem. When I went to check my belongings, I discovered that rodents had chewed through and damaged multiple items stored inside the unit. This is incredibly frustrating because the whole purpose of renting a storage unit is to protect your belongings, not have them destroyed. Even more concerning, I noticed some items were missing from my units. I cannot say exactly what happened, but discovering missing property raised major concerns for me about the security of the facility. My experience with management was also disappointing. When you're dealing with damaged and missing belongings, you hope the situation will be handled with care and professionalism. Unfortunately, that was not my experience. Yes, I had insurance on the unit and will be filing claims, but insurance doesn't replace the stress, time, and sentimental value of what was lost or damaged. I'm leaving this review to help others make an informed decision before storing their belongings here. Things I recommend if you consider this location: * Inspect the unit carefully before renting * Ask about pest control and security measures * Avoid storing valuables or sentimental items Personally, after this experience, I would not rent from this location again

    I have had storage here for the past year or so, and it never fails every time I come up the…read moremanager or whoever is working is never there and always on break, they also stated that since I got the smallest unit it would only be $65 per month, after about seven months and they changed it to $88 a month without telling me so they have no record that I verified it would be OK because I could honestly just go anywhere else, unfortunately for me this place was very convenient for work but now that I moved I got to look at other storage units and public storage is not the one for me. I am currently waiting outside in the cold pass the time that it said someone would be here very disappointed and I hope I never have to do business here again. I'm going back to "U store it".

    Star Storage Buford - selfstorage - Updated July 2026

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