Don Kittle and his team has worked on my truck for years and they have had a great team and they…read moreare motivated to take on any task! I'm glad they are my local transmission shop

I took my truck here in 2023 for transmission rebuild. Don Pittle held my vehicle fir 4 months the…read morefirst time. When the repair lasted less than a month I took it back only to be without the vehicle for 8 months. When I got it back it lasted only a few weeks before it was broken down again. Waste your time, energy and money going here. MONEY will be thrown away on this mechanic and he will smile while he does it. ​

Been using them for 25 years absolutely love the quality of work and the timely buildsread more

I so wish this shop was closer to east Tennesse. Still I brought my 02 mdx here for a rebuilt…read moretransmission. They were great and I saved a 1000.00 bucks plus also got 2 new axles and an external transmission cooler. One year later still going strong. This shop is awesome.

This is a late review, so my apologies. Our 2002 BMW 530i Sport sprung a leak in one of the plastic…read moreradiator end caps, and if you know BMWs, you know the plastics on the older ones can be a weak spot. In fact, this was the 2nd radiator our BMW had since 26,000 miles. Performance Auto Care, which has deep BMW knowledge, took care of our beloved BMW which was approaching 200,000 miles. Chris and his staff will take care of you. It's great to be able to talk with the professionals who actually work on your car rather only dealing with service writers at other places. They will treat you and your car with respect at Performance Auto.

Chris Wellborn took care of my alternator at the last minute on a Saturday morning when no one else…read morecould, even when his shop wasn't technically open, even when he had to go pick up the part himself! Really saved the day and went above and beyond! Honest and trustworthy mechanic and those are hard to find!!

Extremely good service. Kept me updated throughout the service. Told me how long it would take.read more

Recently my mother was in a very difficult position and had to just bite the bullet and call her…read morelocal auto repair shop and luckily it was Christian Brothers. These guys first off didn't try to pull any type of misinterpretation of the situation she had explained and went way past the expected level of care compassion and service one would expect from not just the profession but the name these guys represent. These are truly exceptional individuals who deserve the recognition and respect they put into the community they serve. Thank you guys for the blessing and I cannot wait to pay it forward!

Huge and costly mistake taking my car to United Auto in Flowery Branch. Shame on me for trying to…read moresupport a local business that doesn't deserve it, in my opinion. Summary: I understand that auto shops need to mark up parts (on top of wholesale prices) to make a profit. The owner of the United Auto Shop said that 'they mark up parts by 35% over their cost'. After two verbal requests, I finally got (after I paid the invoice) the part numbers for the parts (supposedly) replaced. I looked up the retail prices and saw that they charged me over 2X retail price for identical, readily available parts ($2,800 for parts that I could buy at retail for $1,300). When I discovered this, I called to speak with the owner (Ryan). He said that he would not rebate me 'one red cent', which indicates to me that he's perfectly fine with gouging his customers well above his stated policy. I would think such (in my opinion, egregious) pricing practices were required to be disclosed to consumers and protected under Consumer Protection Regulations. BTW, they didn't complete the work correctly, so I will need to take the car to another shop to get it done right. Details: My car was leaking hydraulic fluid in the retractable roof area and into the vehicle. I had viewed a YouTube video showing the exact same symptoms on the same make / model of car but thought it better to take it to an auto shop to have it fixed instead of doing it myself. Mistake number one was taking my car to United Auto. When describing the issue to the shop manager, he said that he had experience with such problems and knew how to fix them. The manager called me with a rough estimate (not a quote, let alone a written quote) before they even diagnosed the issue, 'for about $5,000' if all of the entire cylinder systems needed to be replaced, which he said he doubted would be necessary. Still no quote. Another mistake on my part. Then he said something that should have been the biggest red flag. He offered to buy my car from me (presumably at a substantial discount) before the work was started. Based on my forty years of business experience, I would say that ethical businesspeople don't do that. But I said no thanks, and let it pass. Another mistake of mine - I should know better. I provided the YouTube video that showed the exact same issue for minimal cost and effort. The representative said that he reviewed the video thanked me and said that he shared it with the mechanic. After doing their work (which is still not complete), which took much longer than they estimated, they charged me over $5,600. Of course, their website states that they can levy a lien on your car if you don't pay in full. So, I did pay, given my experience with them up to this point, and then called the owner to discuss their, in my opinion, egregious charges for the parts (setting aside the extensive time charged me for the work). I requested a reasonable rebate just to adjust the parts pricing from over 2X retail versus what he said was only 35% over wholesale. His response: 'Not one red cent rebate'. I will never make the mistake again and allow United Auto to get near one of my vehicles ever again.

This is one of the worst places I have ever been to. I had to get my car fixed and when they…read morediagnosed they told me it was the fuel pump. So I had them fix it and it broke down again and they said it was the relay so I paid to have it fixed by them. $1200 later the car has broke down again and I will never take it back to them they are hacks and don't do good work I would never recommend someone here ever.