We had an issue with our ten year old Cayenne and last Friday afternoon I noted that this place was…read moreopen still. We suspected that a new battery was needed. Kevin was great. Helpful on the telephone, I drove over here without an appointment and they noted that they were booked full, but would get to the car when they could. Since I wasn't traveling this week, it worked out. Kevin called me and sent a diagnostic analysis of the car and what needed to be done, what was recommended, and what would be optimal for longevity and performance. The cost was not impossibly high, and they're closer than the dealership in Roswell. Our car was done within a day. Kevin called me to give me a heads up. I have been driving it today and it started up like a dream. No more concerns about "battery saving power mode", or the other items we had done to avoid service again for an oil change 2 months from now. We got it all done and it was so easy I'd do it again. I love that this is local in Cumming, and you feel like your car is going to get some love, Not just one of 100 coming thru, day after day. Support small owned businesses! I'll be back here, until this car is absolutely undriveable I'll keep it going with the help of Freed Performance from now on! Thanks to Kevin and the team here for coming thru for me when I needed it.

I have owned 911's since 1985 and this is my fifth one so I have experienced many shops. Freed is…read moreexceptional from their careful car car, reasonable prices and professional operation. I appreciate then not pushing add on services and letting me know if I don't need a service at the moment. They check my header bolts at no charge which I appreciate. They specialize in Porsche unlike shops that claim to do all brands but don't know Porsche nuances. I definitely recommend them

Christian Brothers Automotive in Cumming provides A+ service…read more It is not necessarily the cheapest, but the quality of the work and service is top-tier. I highly recommend them! I have been taking my cars to them for many years.

An amazing place to take your car to. I had a great experience with Sebastian he really helped me…read moreout a lot and I will definitely be coming back! Would definitely recommend coming here!

Great experience as expected. Everyone was very helpful and checked everything out. All is great!read more

After 20+ years of my family bringing our vehicles to Scott's Auto, I'm extremely disappointed to…read moresay this will be our last time. Originally, I had Akebono brake pads installed on my vehicle based on Scott's Auto's recommendation. Unfortunately, I had to bring my car back at least six times over the course of several months trying to resolve ongoing brake issues related to that setup. After repeatedly dealing with the problem and getting frustrated, I decided to try a different option and asked them to install NAPA Adaptive One brakes, which had been recommended to me by another dealer. Scott's Auto went ahead and installed them without hesitation. However, no one bothered to inform me that those brakes were not really intended for my specific vehicle or that there may have been a better option. Additionally, I was never told they wouldn't be covered under warranty. As the professionals working on my car, I would have expected them to at least tell me that the parts I requested weren't the best choice and recommend something more appropriate. The most frustrating part is that John only told me this AFTER the brakes were already installed and said word verbatim "I would have never put these on your vehicle." Had I known that beforehand, I would never have chosen to put them on in the first place. The entire situation could have easily been avoided with a simple conversation. When I tried to discuss this with John, the response I received was extremely dismissive and unprofessional. Instead of acknowledging the situation or understanding why I was upset, he told me "you're a grown adult, you can make your own decisions." That completely misses the point. Of course I can make my own decisions--but I trusted the professionals I've been going to for decades to inform me if something I requested wasn't appropriate for my vehicle. Rather than taking any accountability, John accused me of arguing and said he didn't want to have a debate. I wasn't looking for a debate--I was looking for a reasonable explanation and basic customer service. After two decades of loyalty, the way this was handled was shocking. Between the repeated visits to fix the original brake issue and the dismissive way I was treated afterward, John provided one of the worst customer service experiences I've ever had. Unfortunately, after 20+ years of service, Scott's Auto has officially lost my business and the business of my entire family. Congratulations.

As a woman I often worry about being taken advantage of at a mechanic. After my experience today, I…read morecan confidently say this place operates with honesty and integrity. I had an oil leak following a recent oil change from here. Most places would charge you to solve the problem, but they fixed it for me without asking me for more money. I believe the person who helped me was the owner or manager, and I could tell he runs the place honestly. I will definitely be returning to this location as my trusted mechanic.

Stopped in for a quick oil change, and left with 4 new tires. Grateful for the staff here for…read moreensuring my (and my future baby's) safety. The gentlemen here were so kind and helpful, and went out of their way to go over everything with me. They taught me about tires and the appropriate tread you need and when you know it's time for a change. Well, mine were way overdue to the point that there was barely any tread left, and this could likely cause me to hydroplane more easily on a rainy day. I am always skeptical when getting my car serviced, especially showing up by myself, but the staff here made me feel so confident in what they were advising and made sure to discuss it in detail with me and show me on my car before letting me make my final decision. The tires I needed were luckily in stock, and I even checked the price of the tires online and confirmed that they were not overcharging me in any way. I was in and out of there within an hour or so, and I will definitely be back for future services!

I have been coming to Goodyear to have my vehicle serviced for last10 years now. I keep returning…read morethere because the service is exceptional. They always care for my vehicles as if it is their own. They always give professional recommendations but they are not demanding or pushy. On top of the great service, their prices are very reasonable. Goodyear off of Ga 400 exit 13 is my 1st choice for all my non-engine repairs.

Went in to purchase tires for my 2019 Chevy Tahoe. The manager Miles was terrific. I was having…read morenew chrome rims installed with larger tires than were on the vehicle at that time. I wasn't sure the factory lug nuts would work and were safe for the new rims. Miles took the time to make sure they were correct. He could have misled me to purchase new lugs which were not needed. He was very honest, helpful and even provided coupons for money off my new tires. I will go back to this shop if I need further service and would recommend them without hesitation. Thank you Miles !!!!

Great shop. I've taken my car ('07 BMW) here 2 times so far. Previously, the majority of my…read moreservicing was done at the dealer. This last time, I had to have my starter replaced. The short story is... I came back from a trip, found my car wouldn't start, and it couldn't be jumped. I had it towed all the way from the airport to Top Tier. The owner was extremely helpful when I called in prior to having it towed. Overall, everyone on staff is very personable and professional. Enterprise is right around the corner and they give a discount to Top Tier customers...so if you need a rental to drive while your car is being repaired, you're covered. Top Tier repaired my car as quickly as possible and now it is starting like brand new!

I took my ML350 for an oil change. Their service was fast and great quality for the price. The…read morelobby was very clean.

I cannot stress enough how frustrating and disappointing this experience has been. I brought my car…read morein THREE separate times for the exact same issue--a cylinder 2 misfire--and somehow, after all that time and inconvenience, the problem is STILL not fixed. Each visit meant rearranging my entire schedule, finding alternate transportation, and being without my car for days, all for absolutely no resolution. And not only that, one of the times out of the three visits I came to get my car it was filthy like they had left all the windows down or took it for a ride with a layer of pollen all thru out the car. What makes this even worse is the completely shady communication. Work was done on my vehicle without my authorization, and I was never given clear pricing upfront. I wasn't properly informed about what they were doing or how much it was going to cost until after the fact. That is completely unacceptable and honestly feels dishonest. Every time I tried to get answers, I got vague explanations and no real accountability. It felt like they were just guessing and charging me along the way. At no point did I feel like a valued customer--just someone they could keep bringing back without actually fixing the problem. I've wasted time, money, and energy, and I'm left with the same issue I started with. This place is disorganized, unprofessional, and lacks transparency. I would strongly caution anyone against coming here unless you're okay with repeat visits, surprise charges, and zero clear communication. And not only that I have spoken with the Audi dealership and another mechanic backing that what they have done is wrong and reinstating some of the things that G2 is "claiming is wrong with the car" just to come back for another visit and blow more money on the same problem for the 4th time they can't seem to fix. My friends and family will not be returning to G2 ever again after how awful and unprofessional this has been handled.

I am one of these people that like to fix everything myself. I just did both A/C units, my washer,…read moremy microwave, and any vintage stereo equipment I can get my hands on. One of my habits when I'm tentative about a repair is to call at least 15 places to "compare notes" and learn. I get a feel for what businesses simply want to replace parts and others that know how to "fix" a part and replace a part. I ended up calling 17 BMW repair places about my wastegate on my 2013 BMW X3 and from everything I described over the phone, every place said I will need a new Turbo. I decided to also call G2 which is a little further from my house but I also remember they tightened a loose piece of my exhaust "on the fly" when I was coming back from a road trip. A mechanic named John answered the phone and I learned he owned several BMWs. He said "bring it by Brad, I'll take care of you. But I don't want to work on that car while the engine is hot so if you want to leave it overnight, that would be ideal". We left the car overnight and John made the adjustment and told us, "this adjustment should last a while. It doesn't mean you won't need a turbo down the road at some point". We picked up the car the next day and suddenly we could feel the turbo kicking in. We were so pleased with the work that we decided to bring the car back a week later to have the back brakes replaced (all BMW OEM equipment including sensor) and the transmission fluid changed. We were experiencing a little bit of car jerking when braking prior to bringing the car in and after about 25 miles, this all went away as John told us it likely would. I was very pleased with Jenna at the front desk (she happens to be John's mother) and with Gary the owner. This business has some very knowledgeable technicians, and I was most impressed because I fix things all day and this staff answered all my questions much better than the other 17 and then performed the actual work to back this up. Very pleased and the prices very fair as it relates to "European" car repair. I will be coming back to G2 in the future. - Brad W.

STAY AWAY!!! Blew me…read moreoff 4 days in a row with no notice. Showed up with the wrong parts which they charged me double for. No paper work, no receipts, or warranty was given to me AS DISCUSSED BEFORE I PAID THEM FOR PARTS UP FRONT. They charged me for a more expensive transmission then showed up with the cheaper model hoping I wouldn't notice. He then lied again about it being out of stock. I confirmed this through the manufacturer. I ended up paying them for labor they didn't complete just to get them to leave and they still threw a fit. Completely unprofessional and dishonest!

Responsive and seems to know what he is talking about. Canceled on me twice due to illness and then…read moredeciding to go out of town unexpectedly. I get it, things come up. Can't fault him for having a life outside of work and also an illness. Likely will go with someone else as I need the car fixed and I can't depend on him coming.