First, I just want to say THANK YOU, Lamar!
I was under the impression I had a major transmission issue after using the Fix Finder service at Auto Zone. My transmisson was beginning to jump and slip A LOT. My regular mobile mechanic, whom I've really come to trust, does not fix transmission issues. A second mobile mechanic who had previously done some work on my vehicle ghosted me after I asked him if he could check on a power steering leak (that was found while getting an oil change) after I had paid him to fix the power steering hose.
So, I was really dreading having to look for a new, trustworthy mechanic. Lamar was the first to respond to my Yelp inquiry. He was very responsive, patient, and professional throughout all of our communications. His price for the fix was also very reasonable. I have begun purchasing my own parts, and Lamar helped me to figure out exactly what I would need. My vehicle is old, so we both had difficulty locating the main part (shift solenoid). There was also a major delay in shipping. However, once I received the parts, Lamar made sure to fit me into his busy schedule as soon as he could.
He showed up on time and gave my vehicle a good look over. We talked as he assessed the issues, and he expressed his genuine passion for what he does. When his assessment was over we found I had a damaged transmission pan and I was low on both transmission and power steering fluid. All I needed was a fill up (which honestly was kind of embarrasing)! Lamar could have taken advantage of the situation and did an uneccesary fix to get the money. Instead, he quickly fixed the actual issue for free, even after having to take a quick trip to get more transmission fluid. I had purchased some, but we needed a little more. Although he didn't request it, I made sure to Zelle him a payment in appreciation for his time and help.
Overall, he was very thorough and 1) fixed my vehicle with kindness, 2) respectfully provided me with some education on how to check my transmission fluid in the future, and 3) helped prevent major damage to my transmission.
As a woman who is still learning how to fully maintain my vehicle, I really appreciate Lamar's respectful honesty. I highly recommend him :)
Thank you, again, Lamar, and may you continue to be blessed. read more