I will preface this review by saying that I've never had my carpets shampooed before, so I didn't know about how much I should be paying for the service. I live with my dog in a mid-rise in the Gold Coast. We were still working on potty training at the time I set an appointment. Glen was very upfront about his pricing and did not guarantee that he would be able to get all the stains out. The day that Glen and his brother came in to work on the carpeting, he was very professional and friendly. As his brother brought up some equipment to my floor, Glen quickly measured the area of carpeted areas. Okay, this is why I give them three stars. In my bedroom, I have a platform bed. This means that my mattress is placed on a frame that has no room underneath to clean. When he measured the area in my bedroom, he included this area in his pricing. I would have to say that this is my fault for not speaking up. I was hoping that Glen would realize this later in his calculation, but he factored it into his pricing and I was (in my head) shocked at how much shampooing my tiny one bedroom apartment would cost me (it was a couple hundred dollars). Although the sticker-shock resided in my head, I didn't argue and still paid what he asked for. When I came back after a couple of hours, I could still see light marks from urine stains. I was disappointed, but still didn't contact these guys because I figured that they did their best. I looked at the vacuum marks around the room and saw that they didn't clean all the area they measured. Am I wrong in thinking that if you charge for a certain amount of area that you would clean that certain amount of area? I hate to give them three stars since they were so friendly, but I still believe that I was overcharged. I fully understand it was due to me not speaking up. When I spoke to my coworker about it, she told me that I was grossly overcharged, which really didn't help me feel much better. Overall these guys are awesome to work with, but I encourage you to ask questions and get quotes from other companies. Due to all the positive reviews on Yelp, I made the mistake of hiring them without considering any other companies. read more

This duo was friendly, fast and thorough! It's always great when people aren't afraid of dogs when they come into your home and these guys were total sweethearts. They'll even come back tomorrow if the smell from the stains isn't gone. I recommend them for sure! Have cash or a check on hand though, no cards! read more

Love these guys! They were early for our appointment that we got immediately. Very reasonably priced and knowledgable. Glen and Tom are so enjoyable, I wanted to hang out with them all day! They were so sweet to my kitties;) they cleaned our off white down sofa like new. And, a deep shag off white rug. The next day I called them back. We had a new baby kitty that piddled on the rug after they left. They came back the very next day free of charge and spot cleaned that corner of the rug. They left me with a pre-treated cloth to spot clean in-between our yearly up-keep cleaning. I would highly recommend these guys for all your upholstery cleaning needs. We have been odor, spot, and, trouble free since! read more

Couldn't be more satisfied with our experience A-Abace. They did a wonderful job on our two area rugs and 3 piece sectional sofa and even included a complimentary dry cleaning of all of our sofa throw pillows. They use all green materials and are in and out before you know it. I'd highly recommend them to anyone. read more

Glenn and Tom are great! They were such nice guys and were giving me some other great tips on how to maintain my new home. We're now loyal customers. read more

5 stars again for A-Abace!! It had only been 5 months since my carpet and furniture had been cleaned so I was nervous about calling Glen and requesting a "small job" of having a few things touched up for the summer. It is obvious that any job - small or big - is handled with the same professional attention and care. My carpet and furniture are once again looking new and odorless -- worth every cent! They are truly one of my favorite companies to have in my home. read more

Super responsive, incredibly professional company. Helped get rid of my wine crime scene in the dining room. Highly recommend!!

This is the second time I've used the services of Glen and his team, and both times I got great service, reasonable pricing, and you can't beat the convenience of them coming to your home the very next day after your call. Very personable folks. read more

The guys just came back and cleaned my off-white carpet and they did an amazing job! It had footprints (oops), soda stains (double oops)..and even a big mark from where I stepped on big spider a month ago (I know, so gross). They got it all out and the room smells incredible! Love these guys!!! read more

Love these guys. I have used them 2x for our sectional. We should have it cleaned more often but it's so huge that it runs quite a bit to get cleaned. The dog likes to eat her bone all over the couch and it gets spots on it rather quickly. Glenn and Tom are amazing. They are super fast, and not only will they clean your couch, but they degerm it, and they left me with a sanitizing towel that'll last for about a month to wipe down the couch periodically. Glenn explained to me about all the nasty germs and what not dogs bring in. Yes, they are more expensive than your typical couch cleaner. But they are worth the money, and I will continue to use them. Also as an fyi- cash or check only. So if you have a big job for them to clean, don't plan on financing it on your credit card. read more

Used this company 2 years ago to clean: 2 sofas and 1 rug. GREAT work and quality. Just used them again for sofa and some cushions. Once again, amazing work: On time, clean, great work quality and honest prices I do highly recommend them. read more

These guys are great! I have a 15-year-old sofa & loveseat that had never been cleaned. I could vacuum it all day and not get all the cat hair off it. But Glen & Tom went to work on it and now I'm not embarrassed to have people over to my house! They're really nice guys, and also gave me some good advice for caring for my furniture in the future. I wouldn't hesitate to call them again. read more

This was the most unprofessional company I have ever done business with. I made an appointment with this company two weeks in advance. At the time, I wold them I would call them if I needed to make a change. I called the morning of the appointment and told them that I had a meeting but that I would meet them at my home right around the 2 PM hour. Spoke with the owner who said that it was fine. Got a phone call from them that they were at my house, which I was right around the corner from. When i pulled up- they pulled off. I called and they did not answer. When I called a second time, the owner answered and said " you weren't there at exactly two, find somebody else". He then hung up on me. I have never met a business owner so unprofessional. read more

I am going to keep this very simple. A-Abace is the best in the business. A-Abace cleaned our sofa and 2 very nice rugs. One is a very unique shag and the other is a classic oriental. The shag rug had a bit of ink damage after our dog decided that a pen would be an afternoon snack. A-Abace got most of the stain out. The other rug and the sofa both look terrific. I would not hesitate to call them. If there is something they have had bad experiences cleaning, they will tell you. Other companies will come to you, clean (and potentially ruin) the rug/sofa, and hand you over a bill. These guys are honest from the get-go. They are easily the best out there. read more

I called for a free estimate on the phone for a cleaning of my couch and was pleased to see that they were a lot cheaper than other places I had contacted. Fernando and his partner were very polite, arrived on time and were extremely thorough in cleaning the couch! I received a nice receipt and will definitely be using this company again. read more

A-Abace was just out at my apartment this morning. I'm moving in 3 days and they rescheduled my appointment from yesterday morning that I had to cancel only 2 hours in advance because of a family emergency -- they couldn't have been more understanding or more accommodating. I have a cream/off-white microfiber couch with a few areas of pretty heavy staining from my cat -- everything came out, and the couch looks fantastic. They were on time, extremely fast and thorough, and gave me a very fair price. (And they were even nice to my bird!) Although a Yelp reader for some time, I set up an account SPECIFICALLY to give A-Abace a fantastic review. I would recommend them to anyone, and will absolutely use them again myself. read more

These guys are great! They came on time (even I was ten minutes late when getting back home, and they weren't), carefully inspected the carpet, totally took everything i wanted into consideration, worked very well and efficiently, were very friendly and talked to us casually, and the job was superb. We had wanted them to clean this white carpet area for us (it was near the entrance and got pretty gray with dark gray-brown patches). It was white when they left. I seriously recommend these people. I talked to Gwen, the owner I believe, and he was telling me about the company. They really are at the cutting edge of the technology in their field (in terms of chemicals, methods, etc.). There's a reason why this small local business has been running for many years. read more

Glen is a really nice guy who actually cares about doing a good job. That really impressed me. He could not fully remove a nasty dirty water stain from my chair. He felt so bad about it, he barely charged me. An honest guy who wants to do great work for his customer. Imagine that? Many could take a lesson. read more

I hired A-Abace Services to clean my wall-to wall carpet and a sectional couch. I can recommend them without reservations for the following reasons: 1) They gave me an honest and accurate estimate over the phone 2) They arrived slightly early and reviewed my needs before starting the job 3) They did exactly what I asked them to do 4) They use non-toxic/green cleaning methods 5) They were thorough, neat, and careful in their work 6) They were fast and friendly 7) I am very happy with the cleaning job they did on my wall to wall carpet and couch I would happily use them again in future. read more

I'm getting ready to call A-Abace for the 3rd time over the years. They always do a nice job on my couch and they are prompt and attentive to the details. Plus, they treat my kitties with the same service they do me. :-) read more

Professional service, arrived on time, explained the charges and got to work and finished in a timely manner and to top it off very nice guys! Left my couch , chairs and rug looking like new. I will definitely use A-Abace Services again. read more

I called A-Abace Cleaning services yesterday after reading all the positive reviews on here and got a call back for service the next day!!! My kitten River decided that my love seat was a good place to pee during a late night poker game last week even though there are 3 litter boxes (ALL CLEAN I'm very anal about that) including a covered one in the living room. She's skittish around people so she didn't go to the kitchen and apparantly she doesn't like lids on them either (the one in the living room). I used nature's miracle and it got rid of the smell but left a HUGE STAIN afterwards. Then she decided to do it 2 more times during that week and I used it again and Whisker City's. Needless to say the stain got worse and the stain got huge it took up the whole middle of the love seat. My husband was pretty upset!!! Well they came today Glenn and I didn't get the other gentlemen's name but I think it may be Tom. They were extremely friendly even to my cat Muffins (AKA Kitty she only answers to Kitty). They explained what they were doing and what products they were using. They scrubbed the whole love seat down AND the decorative cushions which was awesome. They also left me treated cloth in case any accidents happened again. The only thing I wish that had happened is that I had more money to have them clean my couch and my area rug lol. They did an amazing job the loveseat looks BRAND NEW and NO HUGE STAINS. I will definitely call them again and recommend them to everyone!!! Thank you gentlemen for a great job!!! read more

Glen and his brother are awesome! I've had them come out to clean my sofa, chair and ottoman several times and everytime they do a great job. I have two cats who shed like crazy and I often need a professional to de-fuzz my furniture. Bonus, both Glen and his brother like cats! I would give them 5 stars but they charge $15 to come to my area. Parking is a pain over here so I get it. But just a heads up. read more

A-Abace came by to clean 2 of our sofas. He was a little late arriving but did a fine job. I would probably use them again.

I called Glen on Thursday and he was here the next day cleaning a few nice couches that smelled horrible after a year of stinky teenagers sleeping on them. Efficient, clean, he even vacuumed behind my couch as it was filthy when they moved it. Will use again. Thanks! read more

These guys are miracle workers. Our six-year-old microfiber sofa, ottoman and chair had been through the ringer, thanks to a total of three different dogs and two different cats through the years, so you can imagine the seemingly insurmountable task these guys faced, and they now look as good as new. Quick, friendly and considering the cost of living room furniture, completely worth the expense. Highly recommended, especially if you think there's no hope for your furniture. read more

Showed up on time. Great tips and very professional. After they got done with our sofa and carpet you could see no evidence of our 3 dogs and a cat...impressive. read more

I'm a repeat customer and I just had to toss a review out there... value and service all the way. Glenn is the best. I have pets & kids... and a yearly appointment with A-Abace. They do mattresses (the RIGHT way... by dry cleaning them instead of steaming them so that the coils rust!) rugs, couches, chairs, carpets... you name it. They specialize in PETS and mean it! I've had other "steamers" out and they just don't have the special technique to truly get under the carpet/pad and really kill everything and clean it thoroughly. They can save anything and have my business for as long as they are around. On time, talkative, sweet and genuine... I especially love the spot removing clothes he leaves me every time...! read more

I recently got a tweed sofa off of Craigslist, which my dog also managed to get dirty with her paw prints. Called A-Abace for an upholstery cleaning and was totally impressed with their service. Glenn, the owner, gave me a quote and came over himself with his partner to do the job. They were both super nice and also gave me helpful tips on maintaining my sofa. I would totally use them again! read more

I found them on yelp after reading all of the good reviews. I was able to get an appointment quickly to clean my couch, which I really appreciated. They were prompt and professional and my couch looks brand new. I am giving them 3 stars however because they are way overpriced. ($155 to clean my couch with attached chaise) which came down to $149 after 10% discount from mention yelp. They alse tacked on $10 travel charge to come to Lincoln square a mere 3 miles. Bogus! Also, I only had $160 and they didn't even have $10 change- so they got an extra $10. read more

We have cream-colored sectional and a dog, which equals lots of need for couch cleaning services! Glen and Tom have been to our place two times since we need to get the couch cleaned every 6-8 months to keep it looking new and to get rid of any pet "issues". They always show up early and are extremely professional, pleasant, and quick! They are great to work with and are able to set up appointments early and work around your schedule, even coming out on a Sunday morning. Also, they use all "Green Solutions" and it even makes the house smell nice. You would think it would be uncomfortable to have people in your home on a Sunday morning when you are still lounging around in your PJs, but Glen and Tom are so personable, it is more like having friends over! I'm so glad that I found them and I have no need to look anywhere else! read more

Glenn & his brother have been to our townhome 2 years in a row now to clean our carpet. We always clean the carpet in the den off the entryway and 2 flights of stairs. Both times we've been very happy with the work. They are punctual, polite and thorough. We have a 2 year old and a huge black lab so the carpet gets pretty dirty after a year of that kind of traffic. Glenn and his brother always leave it looking like new. We'll be back again next year! read more

Professional, courteous, informative and overall did a wonderful and efficient job. Would use again.

We were far off the beaten path and they found us. It was 9 o'clock sharp; right in the midst of a mini monsoon! Talk about scheduling. These guys--Glen and Tom--are a gifted team. It is certainly apparent they know their business as the job was done fast but thoroughly; no skimping. Consummate professionals but still friendly. I could have talked to them all the time they were here, but I didn't want to make a pest of myself with constant quiries on everything from cat behavior and the results thereof to the perfect systems they've developed into making your furniture look like NEW. Reviewers, I'll get back to you once I've amassed additional, applicable superlatives for this company. read more

I found A-Abace on Yelp and called for a quote. They were able to fit me in the very next day- on the weekend, I was very pleased. Glenn and Tom came a little early and called to make sure that was alright. They worked quickly and were incredibly friendly. I had them clean a light micro-suede sofa that has had quite a lot of use over the years and was looking very dated. When they left, the sofa looked like new! It only took them about 30 min and an hour later I could use it again. I would highly recommend them! read more

My boyfriend and I had some friends over, and our microfiber cream colored couch was in quite a state after. We were honestly thinking of tossing it out, but we decided to have it cleaned first to see if it was savable. We called these guys, and one of the owners was actually here, cleaning our couch. The work was absolutely beautifully executed, and quick as well! The two gentlemen were super friendly, and when I looked up from my work, I noticed the owner of the business quietly cleaning my (obviously not part of the couch) throw pillows the same way he cleaned the couch. It was such a thoughtful gesture that he absolutely didn't have to do, that we didn't pay for. He also left us with a dry cloth full of his very nice cleaner and instructed us on how to spot clean our couch as needed. I absolutely intend on recommending them to anyone and everyone, and asking them back when we need it again. (which we will, as we are clumsy, and love to throw parties) The owner was so kind and charming, that after he left, the BF said "I really wanna be friends with that guy!" (he also says that about the owner of Flub A Dub Chubs, so it is a nice compliment! Last note: I did the research, and they were by far the most reasonable of the quotes I got, price wise. I would say we got amazing service, and quite a bargain to boot. VERY HAPPY! :) read more

After reading the Yelp reviews, I called A-Abace to clean our couch. It was the first time the couch was cleaned in 10 years and I have a dog and a toddler. Glenn and his brother (the owners) did an excellent job. The couch looks fantastic! I would highly recommend this company! *2014 update: I used A-Abace again to clean my sofa after a 'dog incident'. They continue to be amazing. On-time, polite, and made my couch look like new. read more

I had A-Abace come in and clean my light colored microfiber couch which I was convinced would look dingy and grey for the rest of its life. How wrong I was. Glen and his brother cleaned the couch up and it looks as good as new! Also what I didn't even realize when I first scheduled with them, is they use green cleaning agents, and I like that as well. Lastly, they left me with a pre-treated spot-cleaning towel that I can use on my own for little spots later on. I had almost written this couch off as a goner... glad I called them and gave it a chance. read more

Fantastic service! Glen is awesome. He knows what he's doing and he's someone you can definitely trust with your furniture, carpet, etc. My 9 month old puppy had a awful accident on my couch and carpet and A Abace (Glen) cleaned everything like new. They were very nice and and the price was reasonable. I highly recommend them. read more

Called and received a quote and service right away! Glenn and Tom did a great job cleaning my area rug. Spilled red wine and completely gone! Would highly recommend and would use again in the future read more