Venhoff was sent from Homeserve insurance through the Louisville Water company. Venhoff stated…read morethere was a 120.00 service fee for coming out to look a my sink which had a decreased output. I took off the spout my with them there ( they had never seen a vessel faucet before- per him) tried to take off the hex lug to get to the cartridge and could not find the right size. they said sorry and left. Venhoff billed me for 220.00 for a job that they could not even fix. Had to figure it out on my own. I would not ever recommend those kind of standards, so BUYER BEWARE.

We will NEVER use their services again. They installed our shower controls too close together when…read morethey had all the controls/fittings there on site to properly measure. I had to tear out the finished tile for them to come back and make corrections. Now, the faucets are far enough apart to install handles, but they put them back 1/2" out of level. Handles are within 12" so 1/2" out of level is quite obvious. I made the mistake of considering them for more work when their quote inadvertently had a nasty note in parenthesis " Beware, expect work for free". NO, we expected you to fix your jackleg's screw up without charging us more. Hindsight, we should've billed them for the extra work we had to do to tear out and patch back new tile work. They were paid immediately in full for each invoice we were ever given.

HVAC plus was quick to get to my house and they explained everything that was wrong with my furnace…read moreand were able to replace it the next day with great quality work

Company owner will install a sub standard unit and will not be available to service it once it…read morestarts not working properly. I would not recommend this company.

After an initial mix-up, one of the owners, Eric, came out to the house and diagnosed dangerous…read moreproblem with our furnace, which was causing carbon monoxide to infiltrate our house. He reached out to my home warranty company and was able to get a completely new furnace for me and my family. Eric explained what needed to be done, and answered any questions I had. All technicians wore masks the entire time and respected my house and my time. Would use again, and am contemplating having them update my air conditioning system this summer!

The owner, Buddy, was disrespectful and abusive. The tech told me the unit wasn't cooling so he…read morewould need to report to the warranty company and then come back to repair after the secretary called to schedule. She didn't call and when I called the report on file said the unit was fine. Buddy told me that NO unit would ever cool under 70 degrees. He was very belittling. BEWARE of this company. Oh! Buddy, here is a photo of a unit that CAN cool below 70.

We were recommended Pat during the purchase and sale of our home last year. He was awesome as the…read morehouse we bought had a 30+ yr old monster that he kept working and did service calls same day several times. We recommended him to many different people. Then we were doing a remodel, we called him in to see what we could do about moving a return and supply lines. He gave us a pretty cheap estimate and said call him when the walls were out. We called, he came and cut new holes in the walls for the return and said he would be back on Monday because he needed more supplies. He never answered the phone again. Didn't even tell us that he couldn't do it, just wouldn't respond. After a week with holes in the ceiling to the attic and stuck on the timeline of our reno because nothing could be moved forward until the duct work was moved, our A/C failed and stopped working. We called again and said even if not doing the duct work, please help us. Temps are 105 and no air. No response. We called someone else for a $400 fix and contracted another company for duct work for $3300. Also there was a vent from the furnace with a recalled part and a cracked pipe. It was leaching carbon monoxide into our house when the heat was on. He has seen our 3 little kids, and told us nothing about any of this. Now we are going to have to replace the system. I really trusted Pat and liked him a lot but I feel horribly let down after this.

It was August hot in the middle of June and our air conditioner stop working . A coworker…read morerecommended Pat to me. I called at 3:00 in the afternoon and shared my heated hot concerns about not be cool. I was prepared for a couple days before he could see me. He said he would call around 6:00 to see if he could come over. I told him that was not expected that, I could wait. He said no promises but he would let me know. To my surprise he contacted me about 6:00 , and said he would be there in a hour. He came fixed and unbelievably price. He was super friendly, knowledgeable and honest I have him now servicing my apartment complex. Thank you Pat, your are a truly amazing talented person and now my HVAC ONLY GUY that I will recommend highly!!!!

Zac Risen of Risen Plumbing is amazing. He came over to fix our leaking toilet and was able to find…read morethe problem immediately. He cleaned the area and fixed an improperly installed flange. It took him less than an hour and he did beautiful work!

I called Risen based on previous reviews. I had a leak that traveled to the downstairs bedroom so…read morehad a mess that needed to get resolved. He was able to come out the same day and assessed the issue right away. He explained thoroughly the issue and ordered the part. He was very professional, on time, and came back on the weekend to fix once the part came in. He also fixed a faucet in our bathroom while here. I would highly recommend him and he will be my go to Plumber from now on. Thanks again Zac!

Really grateful for Rich and his knowledgeable crew. They have been our go-to plumber in Floyd…read moreCounty since moving to the area a decade ago. They have been really great to work with and are always very punctual, helpful and honest.

Rich, from h2o, came out to my house, diagnosed our problem and gave us a free estimate. We…read moredecided that it was something that my husband could fix and there still was no charge. While he was at our house, I decided to ask him about the water softener that came with our newly purchased house. We had it turned off b/c one of our kids is on a sodium restricted diet. I wanted to know if he could bypass the drinking water (since our water softener uses salt) and just have it hooked up for the rest of the house. Rich advised we talk to our doctor first, because sodium might be absorbed through the skin, which would defeat the whole purpose of bypassing the drinking water. In my estimation, Rich went above and beyond and we will definitely call him the next time we are in need of a plumber.

Overall we were satisfied...if you are looking for an honest contractor who follows up, cares,…read morecommunicates...Todd and his brother Yogi will do that. The only knock I really have is their wood floor guy Aaron. He's a mess. Can't show up on time EVER but nonetheless still did a decent job.

I have worked with A LOT of contractors, but this one was my favorite! Had my master bath…read moreremodeled. The project turned out perfect, even my last minute adjustments! They finished on time and on budget. Communication is a pet peeves of mine, and they passed with flying colors. I would recommend to anyone! Great work at a fair price.

Excellent customer service believe I got an honest opinion of what needed to be done and they…read moreactually did a temporary fix to get me through on a holiday weekend and they got me a new unit installed the very next opening business day really satisfied with the customer service and their attention to detail I will always use them again and recommend them to family members and Friends

My furnace went out on a Saturday morning and they came out within an hour of my call. They were…read moreaffordable, friendly and professional! I don't know why anyone is saying their prices are high, they are one of the best priced places in town and I checked! I had to get my 23 year old furnace replaced and they did it fast and effectively and again...the price just couldn't be beat! I highly recommend them and will use them again and again! - Andi M. Louisville, KY