David has been prompt and professional several times when my AC was having issues. In the heat of…read moresummer my unit was not cooling and he fixed it same day. Multiple other times at rental properties he has been able to take care of my HVAC issues quickly when I wasn't able to get ahold of other contractors. His pricing reflects the great value that he provides!

Do not use this place for HVAC services. I have a 2-10 Home Warranty service and he was the closest…read morecontractor to me. I got a call on Tuesday from 2-10 saying Blackwood would give me a call by the end of the day. No call, so I call him at the end of the work day. He said yeah I can get to you either Wed. Or Thursday this week. Just let me get back to the office and look at my schedule and will let you know. Never got a call back on Tuesday. Wednesday no call at all. Thursday in the afternoon I get tired of waiting, so I call him. He says first thing tomorrow morning (Friday) since I am out of his normal service range and he would leave early to be here at around 8AM for me. So I call into work for half a day, 8 AM, no show, no call, no text, no update. Wait until 10:30, still nothing. I try to call, text, no response. I call my warranty place, they call him, he answers and says he is headed that way right now, his service is less than an hour from my house. So I wait until 2:30 PM - still no show. So I call the warranty place again. They can't get ahold of him, so they cancel his service and are going to find me a new contractor. Not even 20 minutes after that, he calls me for the first time himself (every other time I had to call) and asked why I canceled. I had to miss an entire days work, and going on over an entire week without AC. 3 different days he said he would be here. Every day, no call, no show. Never even a sorry or apologies. It takes 30 seconds to send a text or call and say something came up just running behind. I am a union trade worker, and this makes us all look incompetent, unprofessional, and unreliable. I would stay well away.

Yelp asks what went well? Everything! Submit project and received prompt initial response. Keep in…read moremind this is a Saturday, emergency project. As soon as he could, he called he back to say that he could be here in 30 minutes. He came in and found the issue in no time. He identified, diagnosed and correctly fixed the problem with the igniter in minutes. He even had the right part to plug in not be wired outside the unit as previously done. There was no emergency charge. The quality, great value and excellent service was top notch. As I tend to find a quality company and continue to use always going forward, UrBest will be my HVAC service! Thank you!

Donnie has been our go-to for years, and he's truly the best. After our home flooded in April, we…read moreturned to Urbest for a full system replacement, and Donnie and his crew were incredible from start to finish. They listened to our needs, guided us through some unexpected bumps, and made sure our new hybrid system was the most effective choice for our home. Professional, reliable, and always willing to go the extra mile! Donnie and his team have definitely earned our trust as our lifetime HVAC partner.

After contacting a couple of companies for an estimate of installing a home heating and air system…read moreupgrading from baseboard heating, Crain was the only one to reply and come out to my home giving me options and written estimates. In four days they were finished with the installation. Everyone from the office to the installers were great.

Shout out to Crain Heating & Air Conditioning! I'm very pleased with the Summer Season Inspection…read moreprovided by Landon. Crain has the Best products and service! They also provide fireplace and chimney services. Give them a call. You will be glad you did!

We have maintenance agreements for our HVAC and generator and have used them for electrical work…read more The maintenance agreements have paid off, preventing some issues that if unnoticed would have led to costly repairs. They let us know when it's time for routine maintenance, show up on time, notify us when the tech is on the way. The technicians have been skilled, polite and respectful of our property. Their quotes have been reasonable. I highly recommend them to anyone needing HVAC or electrical work.

Just had a furnace installed, and I've never had an experience with a contractor go this well…read more These folks are honest, very reasonably priced, and have been installing HVAC in Louisville for decades. Don't get a scam run on you by one of the predatory businesses out there. Call Mike Becht or use their online contact form.

Accutemp has been servicing our units for several years and we couldn't be happier! They call each…read moreleading up to fall and spring to remind us to service too. The tech's, like Logan, are professional and always friendly!

Run from this company. We had a horrible experience with them. Called them on a 90 degree day, no…read moreair conditioning. They came out and replaced two parts( later found out parts cost $30.00 total). Time spent on repair was less than one hour. Our bill was $750.00. They took advantage of us. We contacted owner of company but he didn't care about keeping us as customers. We are senior citizens and on a fixed income and we were victims of this Update4/27/18 To owner Doug Dorsey:: My husband and I still have the service receipt from your company that we show our friends to warn them. We also have the sticker you placed on our HVAC. We find it funny that you can't seem to find us as customers. We must still be on your mailing list because we just received a flyer from you stating "satisfaction guaranteed ". What a joke!! We were not satisfied and nothing was guaranteed. Again, stay away from this company unless you have very deep pockets.

My AC was just blowing Air ... My Home was NOT cooling down ... To say it was stuffy is an under…read morestatement ... Contacted Advantage Heating and Cooling ... As chance would have it , I needed a "new" Unit ... Advantage picked up a "new" Unit , quickly returned , installed said "new" Unit ... COOL AIR ! ! ! ... Very Professional ! ! !

If I could give no stars, I would. Gary needs to stop taking home warranty money and be done. He…read morecouldn't install a new furnace. I had my home warranty not honor a new furnace because Gary said "it was install improperly 30 plus years ago and an inspector would not sign off" again per Gary. Well I was able to get a new furnace without any problem and inspector did sign off...and had 3 companies come out for price quotes. All said "that guy needs to retire or he just didn't want to help." I hope nobody else gets screw by Gary and His incompetence.

Our heat was not working correctly and the temperature was in the teens that day…read more We called Dads Mechanical and they came as soon as they could and stayed until the problem was solved. This company is great, with professional technicians that are pleasant and explained, in detail, what our heating problem was. The service cost was reasonable also. This was not my first time using Dads Mechanical and it sure won't be my last. Great job!

I had AC issues --drain pan/shut off valve ... They came…read moreright away on a Sunday, fixed everything. He stayed to make sure it was all working, the house was cooling down. Absolutely great service at a great price!!

Arrived, scheduled an appointment within adequate time, fixed everything. Solid company with great…read moreemployees.

new unit under warranty. still have to pay for labor though and something has broken every year…read moresince installed. asked technician is this normal? he said he wasn't for sure. this isn't the first house I've lived in. the ac shouldn't break every year on a brand new unit. had another hvac company come out and they said the system was put in to break down every year. super shady company.