As a full-time caregiver to my husband this is one of my 'mini-escapes' It's peaceful, clean, quiet, and secure. I have stored all of my holiday decor here for over 10-years, and, yes, my husband has added it up since he pays the bill and tells me I could have bought my holiday stuff 10-times over...lol!...don't care...it's totally worth it just for my little getaways to the storage facility! Suggestion: have tenants enter with a photo to see who has the neatest unit and win a free one-month's rent! (~; read more

Great prices and helpful staff. We haven't had a price increase since joining several years ago. We love it here.

I went today and it was quick and easy. Jamie was amazing! All the ladies were helpful and amazing! Also, right now they were having a special, here is a picture of the special. read more

A-All Mini Storage - Their special - Self Storage Near Me - North Highlands, California

The staff is great the facility is clean. I recently became a customer but my parents have been there for years with a unit and previously for RV storage. I recommend them. I feel safe with my items stored there. read more

Love this storage! Been a repeat customer for over 20 years! Great customer service. Kind and friendly ladies in the office that are willing to go above and beyond to help you. Very clean, secure and secluded. Great prices and discounts! read more

Morning Star Irrevocable Trust 2006 rents a number of 40ft storage trailers at A-All Mini Storage and the staff & facility have been very easy to work with and their pricing is very reasonable. The facility is very clean and a safe environment. read more

My family has had storages her for many years, and I can honestly say that they are the cleanest outdoor storage company, and we have never had any problems with any sort of pests in our storage units. read more

I have been renting my storage unit well over 10 years now. Every time I go in I get exceptional customer service and they're always smiling and willing to help. They go above and beyond the call of duty to help their customers. I've rented other storages but none is clean and organized as this facility. They have excellent storage units as well as the best prices in town. I won't rent anywhere else. I can highly recommend them to anyone friends and family and They treat you like family and make you feel right at home. Wendy Lange read more

UPDATE 04/05/24 Joel spoke with me today while I stopped in to pay on 2 of my units and apologized for how this was handled. He understood my frustration and agreed that long time clients deserve a little consideration. He was sincere and I appreciate that. Please understand that everything I wrote about the experience was true, but some communication and common sense goes a loooooong way. Thank you Joel, I hope that this hasn't caused too much grief for you or your business. Thank you for being understanding!!!! read more

Excellent storage. new units and friendly worker's Clean facilities Very secure. read more

Very nice and clean property. This is the best storage place for anything being stored. From belongings to boats to motorhomes. Look for yourself you will be happy read more

Nice people in office. Conveniently located security good had no problems with them at all.

Always very nice. Best deal on storage. Could be open on holidays and later on weekends but the staff probably likes days off too! Been here for a few years. If I forget to pay it's a friendly phone call reminder. read more

Longtime client. Great customer service & very clean property...The best storage site by far. Great value for storage units Also great specials for new clients. read more

They have such a thoughtful staff:). When we were in our storage one of their staff members Joseph came by and offered us some cold water since it was really hot outside. We were so pleased. read more

My neighbor kindly referred me to this storage business and I absolutely love! Professional, kind, and reasonably priced. The grounds are very well taken care of as well! read more

Called and spoke to a very nice employee. Very helpful. Got my storage at a great price .. and I would definitely recommend!!

If you spent $50 a month for more than two years with a local business one would think they would appreciate my business and say so? Not so if your a customer of A-All Mini Storage. I vacated my storage unit on June 21, 2019 and the staff gave the impression of "don't let the door hit you in the butt." If I owned that business I would certainly expect my staff to thank the customer for their loyal business and invite them to return if they ever need storage in the future. But not at this facility. They have the attitude that people who rent storage facilities should not be treated with dignity and respect. How sad. read more

Prepare to be treated as though you are some sort of bank robber when you go to access your belongings. Unnecessarily excessively rude overly defensive staff. Did make it a point to resolve the matter yesterday by stopping by to report yet another incident to manager who was professional and did concede staff does observe such strange behavior of current occupants by homeless that they may have gotten this way because of that- ie homeless defecating in units, shutting themselves in their storage spaces. So but there must be better ways of managing this problem rather than brutally disrespecting and accosting your customers. Perhaps they could work something out with a homeless agency...or the city or some foundation. An Orange County contractor just recently built Potters Lane for homeless vets out of inexpensive shipping containers...which is what are the storage units here. I need to access my stuff to organize it into shipping boxes to send to Ship 2.. a newer storage solution you don't have to visit because instead they ship whatever you need to you wherever you are anywhere in the nation. It is now a mobile society with people in more frequent transition. Until i can accomplish this...I will continue to try to reassure the staff I am following all the rules and that the same rules apply to everyone equally and to not to feel like i am in a high security uptight highly strung penitentiary. (The most recent incident began because i was told i had been there long enough...an hour...when no rule states otherwise to my knowledge, and especially when over a year ago when i put my stuff there it was understood i would need to come back after having worked in various locations around the nation...and be there maybe 4 hours for several days a week here and there around my work schedule sorting through stuff to organize and box it to ship, This was a condition of having chosen this facility). read more

I've been renting from A-All for almost 2 years. There have been a few times when my payment was late but they always worked with me. The location is secure, the cost is affordable and the employees are kind and helpful. read more

Well despite the negative reviews, I find the place very secure, reasonably priced (comparatively!), and the staff friendly and helpful. I really wish I didn't need to pay for a unit, but I do and I've been "happy" with them for about 2 years. read more

I've been a tenant there for 5 years and I never had an issue until today when I was treated like a criminal. I went to drop things off/pick things up but had too much in my car so I had my husband go with me in his truck. I'm always very diligent about coding in and out and my husband is the same way. Well I went to go in and got denied access. Went in the office and the blonde lady there basically told me I needed to make sure I coded in/out and didn't piggyback. I said I'm always very careful about that and I'm 100% sure that wasn't the case here. She gave me a blank stare like I wasn't going to be able to get in and I'm looking at her like "wtf do you want from me then? To go get a court order to go into MY storage that I pay for EVERY month???" And she reluctantly agreed to let me in but she basically called me a liar. Very unprofessional. I'm not the average tweaker from Rio Linda here. I'm simply doing what I need to do and going on my merry little way. After being a faithful tenant for 5 years I expect a little more respect. I'm so glad I'm moving out in 7 months when we leave the state because they clearly don't value decent people. Oh we had a problem leaving too and my husband wasn't able to get out right away and she told him we were only allowed one person at a time (of course she reluctantly let him out too) but wtf are we in high school?? Are we living there? Are we ruining your life by having two people there for 20 minutes?? Calm down chica. If you aren't good with talking to people maybe another line of work would be better suited for you cause customer service is clearly not your forte. Hopefully as I downsize before our cross country move I'll be able to move out of there sooner. If I'm going to be a loyal respectable person, I expect the same in return. That's not happening here. And fyi: I emailed the company requesting to speak with a supervisor about how I was treated today. Can y'all guess what happened? Nothing! read more

I just move my stuff out I was one month late I want to go pay my bill found out I was in pre-lien I old $52 plus a late fee on top of the $68 they told me about it been five days later they were going to cut my lock when I went to go move everything out after I paid that the storage unit was infested with rats almost half of my stuff is destroyed when I spoke to them about it they said that I should've gotten insurance that would've covered it no one told me about insurance or about the problems with rats there or else I would've never and will never rent from them again if you do make sure you get insurance if they'll even cover rats chewing everything up read more

Worst customer service EVER! Office Manager is extremely rude. Do NOT do business with A-all storage! It's cheap yes, but you pay cheap and get cheap customer service! read more

Buyer Beware! I would give them a 0 if I could. Here is my experience with this company. They have a credit card on file so they can charge it every month to pay the rent on the unit. Every few months or so, I get informed that I haven't paid and in several of those cases that I owe a late fee (this has happened at least 5 times (one was legit because my bank's system was compromised and I couldn't get them the newly issued card information before they tried to run it). I call and they tell me the card was declined (in every case). To give them the benefit of the doubt, I call the bank, the bank tells me there have been no problems with the card (which I already know because all my, and my families, personal and business accounts are monitored very closely). I call them back and tell them there hasn't been a problem and they run the card and it's goes through. I asked them why the didn't call me, they said they did and I find out they called an old phone number. I had updated my number, in person, over a year ago, but somehow they don't have it on file. They told me they sent two notices to my address, prior to the "third" one I received, after the card was declined. But, I have not received these two prior notices. They are the ONLY place that card has been declined in all the years that account has been opened. Generally the staff has been good to deal with, but the manager I spoke with this last time was very unprofessional. Aside from her defensiveness and tone, she told me the declined card had nothing to do with them and it was between me and my bank. But, I'm starting to think the card or the bank aren't the problem. If this had happened one or two times, I could see where that might be possible. I'm now concerned that there may be some less than honest business practices occurring. But, I investigate fraud for a living (over 20 years), so maybe I'm overly suspicious. Maybe this is just a technical issue or some other unintentional issue on their end that they are unaware of or unwilling to investigate, I've been willing to give them the benefit of the doubt, but the more this happens to me without anything that can be explained on my end, the more suspicious I get. So, if any one reading this has used this company's services and had issues with this business that you think are not above board. I would encourage you to contact the consumer protection agency. The link is below: http://www.dca.ca.gov/online_services/complaints/consumer_complaint.shtml If you don't think your issues amount to consumer fraud, you can voice your opinion with the Better Business Bureau (good or bad) at: https://www.bbb.org/sacramento/business-reviews/moving-and-storage-company/a-all-mini-storage-in-north-highlands-ca-15001381 I hope this helps. As soon as I'm back in Cali, I'll be looking for a new place to store my things. read more

Worst experience I have ever had in customer service. When I signed a agreement with them on a special they told me if I left early all I had to was give a 30 day notice and I would receive a full refund for any time I had left. I signed up for a six month deal was only there 30 days and they now say there are no refunds. I even offered to make an arrangement for a negotiation and management wouldn't even take my call. they flat out refused to even speak to me about my issue. The gentleman I spoke with said they (management) have no interest in speaking to any current clients and that he could handle it. That being said. I believe they will just have an empty bin on their lot for 6 months at a half price rate. Unfortunate for them because its worth more than the $45 a month Im paying for it in the long run. DO NOT DO BUSINESS WITH THESE PEOPLE NEGATIVE STAR RATING IF POSSIBLE!!!! Just goes to show you what kind of business this really is. read more