TL:DR. Carlon's over priced, poor and sloppy workmanship, and poor service. I don't know how they…read morestay in business. Carlon's fire was brought on to our project by our GC (another story). They bid $2800 to cap one sprinkler head, separate one head into two, and change 6 other heads to the flush mount heads. It was "a lot of work as we have to cut the drywall all around the changes". Our GC told us to take bid as no-one else would come out. We asked him to see if it could be a bit lower as that seemed high. Were told no. Then, the electricians convinced us to take down all ceiling drywall, so the job got even easier. The tech came and did the work in less than 3 hours leaving behind temporary caps until drywall and paint finished.. We asked GC to ask for discount. He was told no. "you accepted the bid, we did the work". OK, fine. Well, fast forward to end of project. GC no longer involved. We had to call Carlon's. Left messages with office that were unreturned. Tried to call Gabe the manager/owner. No answer. VM full. Finally, I called office and told them that I wanted to speak with Gabe and wasn't hanging up until he got on phone. I explained our frustration. His reply was that he had vacation and then was sick a week. Well, someone should be telling us that. Gabe agrees to schedule the final work in two weeks, "its on our big white board in office". No call to schedule the agreed upon week.. Call again. "Oh, we missed that". OK, we will come Thursday. Well, I"m working. What time? 230 and I have to be there to get the work done. I rush home from work to be there. No guy. Go look in house. Huh, he came before I got home and just did it since I had other workers there who had house open. And, left greasy handprints on my freshly painted ceilings. Thanks a bunch. And, I will also mention that every time I spoke with Gabe, he seemed either high or that the neurons in his brain don't really connect all that well. We did wind up needing more sprinkler work and call Monterey Fire Extinguisher and Jeff Cecilio answered phone right away and sent someone the next day. Highly recommend Monterey Fire Extinguisher. Jon

I would recommend for commercial and new builds But not retrofitting a cottage !…read more We were fortunate a few years ago to pick up a small cottage in Carmel. We realized in order to make this something that we could potentially retire to we would need to expand it a little and for that needed an architect or draftsman that could design something that was sympathetic to the existing structure, the cottage is pretty funky being built in the 30's and remodeled by no other than Hugh Comstock 10 years later so is bursting to charm and quirks. From start to finish we've been fortunate with fantastic sub contractors who really understood and helped enhance or accommodate the very essence of keeping the work as sympathetic as possible. Now the sprinkler thing was a curve ball we had to catch from the Carmel city which needed to be installed not only in the new addition but also in the existing house so we were super nervous of it ruining the integrity. Carlon came around and we spent time talking through what we were doing and why and they seemed to really understand. They priced the bid and we had little option than to continue as this was a prerequisite of the city. What Carlon failed to do is provide us with how many sprinklers, the head designs or where the placements were. They were pretty illusive on the details and did not share with us or the main contractor the plans. We asked our contractor to get deeper involved and he met with them at the cottage to walk through their proposed installation and was pretty much horrified by how they were proposing to install in the lounge. From what I recall it was a 1 1/2 inch pipe running Ontop of the wind frames straight through the entire width of the lounge. Anyhow, he came up with alternatives that involved us having to pay almost triple the initial proposal so as to not ruin the cottage. Carlon blamed myself and my wife on the bad design so basically threw us under the bus and I had to pay for a new plan to be approved. Carlon then decided without showing ourselves or our main contractor the 2nd plan the main pipe straight out of the master bedroom facing the road, down the middle of the siding, right across the top of the main window and then elbow to the ground. It was monstrously ugly and literally everyone was shocked. We asked our main contractor to resolve and he was ceremoniously thrown under the bus as the person who apparently agreed and was fine with this design which was not so. He did manage to get them to rectify it by running it down by the side of the downspout and then under the house to hide the piping. (Before and after pics shown) Lastly they omitted to tell us that we needed a 2nd water meter, nor we needed to directly feed the pipes to the mains supply, nor the fact that that supply service cover was an inadequate size and needed to me repositioned, expanded and a trench dug across out gardens. So netting this out of all the contractors and subcontractors I can honestly say every single interaction with Carlon was contentious and stressful. Perhaps in a new build or commercial building they would be great ( the new part of the build went without a hitch) but if you find yourself having to retrofit sprinklers into an older cottage in the area I would strongly suggest you find an alternative. It's rare I give poor reviews, I have actually posted all the reviews of all the contractors we used on the same day so feel free to read up. I am sorry Carlon, I know you didn't enjoy this job either but you need to understand how much anguish you put us through for months.

Highly recommended! Another company was trying to convince me that I needed more than $7000 in…read moreductwork service after cold calling me for a free inspection "to keep the warranty on my furnace valid," with lots of frightening stories about what would happen if I didn't do anything. I asked around about who would give me an honest second opinion, and a contractor acquaintance recommended Comfort Control. Bryan reviewed the situation and assured me that my ductwork did not need what was being suggested. Comfort Control will be my go-to for future service needs and my recommendation to friends and family.

Great local company!!!great work ! Showed up on time and completed the work in a timely mannerread more

Juan and his crew recently replaced our shake roof with asphalt shingles. The work was started when…read morescheduled and completed in three days. The crew was diligent and professional, completely cleaning up after each day. The new roof looks great, and Juan was easy to deal with. He clearly explained the process and all the materials to be used. The cost was fair and competitive. I feel lucky to have found his firm, and would not hesitate to use him again or refer him to others.

Recently had my neighbor get roofing work done. I watched them doing the stuff across the street…read morefrom my balcony. The guy is walking and breaking every tile he stepped on. Then at the end of the visit comes over to my place to give a business card for their service. Don't trust these guys on any roof, it will be an expensive lesson. Their business card and website are not even proud to put a physical address for where they do business from when you DO have problems. Very convenient that paying customers can be ghosted easily to evade being responsible to remedy problems or avoid warranty claims. Buyer beware!!!

Used them multiple times and had great experience each time. Everything explained and discussed…read moreprior to work being done.

This small business has given us the best service in our plumbing needs in Del Rey Oaks. Always…read moreon-time, professional and reasonably priced for the services rendered!

Ivan was very professional and thorough with the job today. He came to fix a door. When he was…read moredone, he made sure everything looked good and worked well. He asked if there was anything else he could do. He took care of a couple other small items and took pictures and notes of everything he did and items needing more attention. Great attitude, good work ethic and very professional.

We had a major water emergency in our home that needed a swift response to address. The team at DKS…read morecame out the same day and began the cleanup and drying process. Tito and Erik were knowledgeable, professional and willing to answer all our questions. For prompt service and peace of mind, we recommend Disaster Kleanup Specialists.

this was such an entirely kind, professional and satisfying experience... from the highly competent…read moretech richard who fully resolved the problem after arriving so promptly on the very day I called, to the owner david with his most compassionate payment arrangement. I am particularly grateful to the latter who proved an absolute prince among thieves. I could not possibly recommend any business more highly to anyone in need of excellent service on such essential facilities.

Best group I had in my house fixing and replacing my heater unit. They did a fine job. Left no…read moremess. They were nice and respectful as well as hel

I had an excellent experience with this HVAC company here in Monterey! From the moment I called,…read moretheir customer service was very friendly, professional, and quick to schedule an appointment. The technician arrived on time, explained everything clearly, and diagnosed the issue right away. He made his repairs efficiently and even took the time to give me helpful maintenance tips to keep my system running smoothly. The pricing was fair, and the whole process was stress-free. Even down to the payment upon completion. I'm really impressed with the quality of their work and their honesty. I will definitely continue to use them for any future heating or cooling needs and highly recommend them to anyone looking for reliable service!

This is an update since my initial review of this company a few months ago. It turned out the…read morefurnace thermostat went out due to improper installation of the wiring, which this company refused to diagnose or fix. I also found out they did not get the permit prior to installing the high efficiency furnace, and did not do the required leak test afterwards. I had to file a complaint with the CA contractor licensing board to have them act on this. They also made an error in connecting the gas line to the furnace. Then the owner wanted the non-functioning used thermostat, which I already paid for and was thrown out by another HVAC company, to be returned so he can use it at another job. This company needs serious improvement in basic business ethics, customer service, quality control and meeting the minimum legal requirements for the trade.

Wicked Wieners would Love to thank Jessica and her team for doing a wonderful job on our fire…read moresuppression on our food trailer. They did a wonderful job and meticulously went through every aspect of their job with us. Every question answered, fast service and insightful knowledge of what was needed to get our business running. Always quick to keep us informed of everything else needed. Don't think twice about hiring these real experts in their field of work. I highly recommend them!

Doug has been doing my fire sprinklers for years- The best work and prices. Why would I go anywhere…read moreelse??? Dave O. Aptos