Bottom line: I highly recommend this company. The value was excellent. They are honest and fair. I…read morewish they were based in Atlanta. If you want more information, I was in town for a ski trip (from Atlanta) when my wind shield wipers tore and I needed fast service with multiple snow storms predicted for my long drive. I was near this shop when I pulled in and asked if they could help and Scott and team at VIP tires and services really gave me a VIP service. I was on my way next to Ohio (long road trip) and super pressed for time when the team went above and beyond by replacing my wipers and double checking my fluids to give me extra peace of mind for the trip. Thanks again for your service! I appreciate you!

it has taken over a day and a half to get four tires. I made an appointment for 9 AM on Tuesday…read more VIP didn't touch the car. Apologies all over the place, "bring it in on Wednesday and we'll take you first." not even close. The staff treats customers like trash. While I was waiting three other customers were screwed over as well.

What can I say about these guys? In a rental and was towed…read morein to location Don't know that there is a "Tire Change" season and totally booked- they squeezed me in to get us back on the road. If I lived local, it would be my go to for sure- all of the staff were great

Couple of things, they prey of people with no idea of mechanical knowledge…read more If you go for an alignment, they will try to sell you shocks. If you go for a ball joint, they will sell you control arms. They will say, it will be impossible to do the job without the upgrade. They prefer to use their source for parts because they make upwards of 30% on that brand. Lastly, they will charge you $50 for 2 rags and 1.00 worth of break fluid. My advise, go somewhere else for the same price.

Thad has been there over a number of vehicles and is my go to. We had a goal of getting my '08…read moreTacoma to 300k and we only got to 272,000 miles. We were both so bummed. Thad is doing oil changes on my 22 Tacoma, and is my source for tires. I trust him more than the car dealer. Thad has been a local business for decades. Ya only stay in business that long if yer real, especially in Bristol. He's done jobs big and small, and pointed me in the right direction on other jobs. New engine? Sell it? I've gotten a yes to both questions. And then some advice. If a job is too big for him, he'll tell ya no and also who you can trust to do it right. No garage is cheap. Ya get what you pay for, and this place is no nonsense good work. Thad's Auto is my go to.

We just moved our daughter to Bristol, VT and her car had a flat! We call Thad who took car of it…read moreright away at a very vary reasonable price! Several days later we called him again to purchase Snow tires. He was able to get them for her that same day and the price was amazing! He is a great, honest person. We will certainly continue to use him as her mechanic. Thank you Thad!!

I was told yesterday that I had a nail embedded in my tire and since I am at least 150 miles away…read morefrom home it was in need of attention. Being Sunday not many places open for tire repair , but VIP was open. Staff were friendly , knowledgeable and helpful. I asked if it needed to be fixed and he recommended it due to the fact of my lengthy driving on the tire and causing more damage causing me to pay a bigger fee to repair it. I definitely recommend this business and will return for future needs.

Really appreciate the awesome service and support from the team at VIP in Burlington. Had an issue…read morewith the tire light coming on after hitting a pothole while on a long drive. Great guys! They were responsive and generally awesome during what seemed like a busy time in the shop. Their support of make-a-wish foundation is an added bonus.

DO NOT GO HERE. Our goal was to get a car fixed and support the local women run business. My son…read morebrought his Subaru to Girlington with specific instructions to please check cylinder 3 for misfire and replace plug/coil if needed. What he received was a diagnostics bill for $262.50 and an estimate for$ 7151.50. Way to stress out a hard working young student during finals. Thank god we found Brian's Garage. They saved the day, gained a loyal customer. UPDATE: Invoice #61148. I did call the next day and spoke with Braxton and Naya. We simply wanted the coil/plug replaced to see if that would get my son back on the road. Not only did your team state they would not replace just the plug they also refused to let my son take the car until we paid the diagnostics, we paid even though your website specifically says "Complimentary Diagnostics." By the way, Brian's replaced the plug in cylinder 3 and the car has been perfect since.

I dropped off the car for a state inspection and to get the battery replaced. When I got the…read moreinvoice, there were five additional services listed totaling a little over $1,800. I had the chance to reject them, but it felt like a pretty aggressive way to try to upsell. After I approved only the necessary services, I got a notification later in the day that they had to add one more item to the invoice, a replacement mass airflow sensor. And I couldn't reject it if I wanted to pass the state inspection. I'm pretty skeptical that it was actually necessary, and if it had been included before I'd approved other charges, I'd have felt like I could get a second opinion at another garage. They had to order the mass airflow sensor, so I got my car back in the mean time. When I tried to drive it the next day, I got a warning "Check Hybrid System - Stop Vehicle in a Safe Place." When I stopped at a stoplight, the car wouldn't drive until I turned it off and back on again. I couldn't take it back to Girlington Garage because they'd closed for five days for some company event. I took it to another garage, they ran a diagnostic, and based on the results, I'm pretty sure it's related to Girlington fiddling with the mass airflow sensor. Honestly, I feel kind of scammed. The prices are really high, I feel like they tried to sell me things I don't need (and partially succeeded), and I got back a car I couldn't drive for five days. I will say, the Service Manager, Nya, seems really great.

I come here for all of my car-related needs! I've always found them to be fast, honest, and they do…read moregood work. And their prices are reasonable too!

I'm from out of town and Randy was such a great find. He charged a fair price to fix my muffler and…read moredid great work. He also called me before doing anything and explained what my options were, which I really appreciated.

What an amazing car buying process! I've bought and sold a lot of cars (over 15 at this point), and…read morethe process at Snowfire was hands down the most transparent and easy process I've done to date. Extremely professional crew there - they were honest about the car and what it needed and allowed me to decide if I wanted to fix or DIY. No hidden garbage and the car was better than I expected. Sales was extremely efficient, paperwork all ready when I got there and I was in and out in 5 minutes (I already had financing and we agreed on the price). Very smooth! It's hard to find a good/honest used car dealer, however, I'm confident others will have the same experience I had there. I would recommend this dealer to anyone!

Had new tires and rims mounted by Snowfire Auto, but they did not check the Tire Pressure Monitor…read moreafterwards, which said the installation had malfunctioned. It forced me to return to there and waste more time waiting for them to fix the problem. Very unprofessional in my view.