Zero Stars. This guy was sketchy af. He did not show up prepared with a steamer like I asked. He…read moreonly had a ghetto rigged shampoo vacuum for my couch. He told me a deep clean would be TRIPLE what I was quoted on the phone ($115). He had a bad attitude and I didn't feel comfortable working with him. I should have made him leave, but since he was already there I let him do the shampoo/vacuum for $115. He did a TERRIBLE job. He only spent 15 minutes on the couch. The couch is still covered in hair and I will need to get it cleaned again. He only accepted Venmo and not a credit card, under the name Yakov Ben Hamo. Do not work with this company.

If I could give zero stars I would. My dear friend was watching my dog over the weekend and my dog…read moreaccidentally peed on her couch. I decided to find a cleaning service to come out to her apartment and give her a full couch cleaning. I had called 10 different places and landed on this company as the best price. They quoted me $115 on cleaning the sectional couch. I called them ahead of time to leave my card on file so that my fri be wouldn't have to worry about payment. When Kobi got to get apartment and did the service, he demanded payment on the spot and made her extremely uncomfortable because he was accusing her of not wanting to pay. He continued to harass her and on top of it had the audacity to demand a tip. Not only is there no communication between the staff at this company and the poor professionalism, they charged me triple of what they had originally quoted me. I tried to call and get the extra money refunded back to me a plethora of times but at this point they are dodging all of my calls and not returning any of them. I spoke to the owner prior and he was acting as if he was just an associate! He told me he would speak to his supervisor and call me back when he is the one who owns the company! Do not waste your time. I now have to dispute the charge with my bank. 100% not worth it

Used them a year ago and all went smooth But something has happened since then, Im not sure what it…read moreis but his prices has changed significantly for the same work. For a mom & pop company who does not have a consistent price, wants to come to my home and play games $$$ wise. Yeah, Let's NOT play that game. Just quote a price and stick with it. To jump between 50-80 $ for a quote is not practical when all you're doing is Open area only steam cleaning on not soiled carpet. His reasoning was that there was an initial "Setup Fee" and then the rest is "unsure". No furniture moving, No heavy stains. Practically 400sqft of actual visible carpet to clean. Same thing they did last time. 1 Star for uncertain prices and Unsureness in general. Set a price and stick with it. Negotiation is fine when its reasonable.

I stayed with my grandmother in Gardena for 6 months while I was doing my Master's program at USC…read more I was happy to see my nana again, but unhappy to see how her 3 cats had her place, there were pee spots under the sectional and in almost every corner of the rooms! I was able to get a hold of Manuel and he was nice enough to come the next day to give me an estimate. He was able to do the entire living room, 2 rooms and a hallway in less than 2 hours! He pre Sprayed where the cats used to pee and also gave me a bottle of carpet cleaner, I will probably try to convince my nana to let them out once in a while. He was super friendly, helpful, and moved the furniture around! But my favorite part was how the carpet dried up really quickly! Would call again, great service thank you.

Worst experience!!!!!…read more I had my chairs cleaned by this company pacifically Kevin. When I scheduled my appointment, I had confident that they would remove the stains off the my chair. The stains did not remove, I wished as a professional carpet and chair cleaner that he would observe the stains and let me know if they were not removable. And if he thought that they were not removable that he wouldn't further, the cleaning . The stains were food stains, so I didn't understand why it didn't come off. When I called and mentioned about the stains still being there, Kevin was very unprofessional about handling the situation. He asked me not to call him anymore, when all I tried to do was explain to him that he should have observed my chairs and not further the cleaning if he thought they were permanent stains. It was a very disappointing experience, I had to cancel my carpet cleaning for my rooms because his job was horrible and how he handled the situation was even worse. .

amazing service! Kevin was incredible, integral, didnt try to add on any extras. told us it should…read morecome out fine as is. It did! we have a 2 story. 3 bdr, and we were so happy and very appreciative of Kevins help. we WILL use them again. and, the pricing was fair

Not worthy people. Forcing to give unique rug to wash and if you don't , try to charge you for non…read moresense .

They did a great job cleaning my carpets! They were on time, professional, and got out stains I…read morethought were permanent. My carpets look great. Highly recommend

Tony is a master of his craft. I've now used him twice. Once for the couch, the second for the…read morecarpets. First, he gives you an arrival time within an hour window which is totally fair, and then sticks to it. Second, the job you've asked him to do - he'll improve on it times a million. For example, with the carpets, he insisted on getting the couch (which has been installed for years) out and cleaning the carpet behind it. I was amazed an appalled at what was behind there!!! He didn't have to do that. He's a perfectionist. Third, price. I do only have a one bed apartment but the service he gave me for the whole place ($150) I have received before and paid double for. Forth, this is a man who loves his job. What makes you happy won't make him happy. He knows clean better than you. Fifth. Products. The last time I had my carpets cleaned by some cowboys they used chemicals. Tony uses natural products that cost him more but are far better for both the carpets and the scent afterwards. He doesn't cut any costs and those costs aren't passed onto you. Sixth, work ethic. Tony was supposed to be here for two hours. He was here for four hours at no extra cost. How about that? Seventh. Experience. Tony tells me he's been cleaning carpets for 27 years and it shows. Your place will be sparkling. Outstanding.

Great service for my business! Quick efficient and fairly priced. Also the gentleman who picks up…read morethe carpets is so accommodating! Definitely recommend for the the customer service and the actual service provided.

Mike is kryptonite to wine stains, unruly dogs and inconsiderate friends who wear shoes on your…read morecarpet (you know who you are!) I had actually considered re-carpeting my home prior to Mike and his magical carpet-cleaning powers. But Mike did such an amazing job that I feel like I have brand-new carpeting. We called 6-8 carpet cleaners in the vicinity to get quotes and Mike was one of the very few who called back in a timely manner. He was on time, very professional and fairly priced. He is an absolute sweetheart and works his tail off to get every stain out of your carpets. I would absolutely recommend him for any carpet or rug job you've got. Not only was Mike able to get stains out of my rug and carpet that had been there for years, he was also very honest about what stains he would be unable to remove. He went above and beyond by trying to clean them anyways. He did three bedrooms and several rugs. He was worth every penny. And as a bonus, Mike was incredibly warm, humble and hard-working. Tip him well because this man truly does work very hard for the money.

If your in the South Bay, I don't really see why you would go to anywhere else besides Mike. I…read moregave him a call and was greeted very kindly and I was able to setup an appointment for the next morning. When he arrived, he did a quick inspection and measured out the space. Also honored the Yelp certificate that I purchased which covered all of the work I needed. He did one staircase, bedroom, family room, and living room for $100 (retail: $300). This is a legitimate deal in my books. Mikes a professional and keeps true to his word. The work was great and would definitely choose him again. Thanks Mike!

This is by far the best carpet cleaning company in this town. thanks to all there hard work and…read morepersevirience my carpet looks so much better than ever.. I am really glad I called this company. they sure know what it takes to get the job done. thank you..

They are the best carpet cleaning in this area.. for sure. When I received my carpet cleaning from…read morethem I was a little skeptical at first since it was my first time ( i mean, who woulndt be) anyway, the tech was very friendly with me he knew what he was coming out here to do and how he was going to do it... I was very impressed with the work this company povided for me.. there are no more stains on my carpets.. I am very glad I called this company to come to my home.. thank you very much you gurs are super professional..

Jonathan contacted me promptly and was transparent and polite. He did the job cleaning our office…read morestaircase carpet exactly as promised and even finished before promised without compromising any quality. Highly recommend!

I came across Alexander's Carpet Care through a FB group. I really needed to get my sectional…read morecleaned, and I'm the type of person that likes things right away... so I reached out to Alexander's Carpet Care and Jonathan responded so quickly. He was also able to come next day which was perfect. He came on time, did not rush through the work, and left my sofa looking clean and feeling fresh. Will definitely be reaching out to him when need be. Thank you, Jonathan!