I was having issues with my PC not running past a troubleshoot screen, it was fixed in very fast…read moretime that fit my tight schedule and I was told very clearly what went wrong and what could go wrong again. Very nice staff and service!

This place is as good as it gets when it comes to computer repairs. They have been around for a…read morelong time and fix just about anything. Laptops, PCs, custom systems, you name it. They have done work for my family and friends and everyone that goes there says they great. Really great service. They have some of the best repair rates too. You can trust these guys to fix it.

My DVD player needed a small repair. TJ fixed the problem in about 10 minutes. No charge. I have…read moreused this shop once before and continue to be impressed with the knowledgeable service, friendly atmosphere and very professional attitude. I highly recommend this as a go-to shop for repairs.

The owner told me this business would only accept Cash after we agreed to meet at a certain time…read morefor an expensive purchase. I agreed and told him I would have to withdraw the money first and I would be there in that time frame and as I walked in the door he was selling it to someone else saying he didn't here from every ten minutes like an abusive partner and he is clearly doing shady stuff off the books out of this business. Absolutely ridiculous. Waste of half of my Saturday. Dont be fooled by this guy people! The physical location was disgusting as well.

IT Tech Boyce repaired my computer remotely. I had a security software that did not update…read moreproperly. He identified the problem, uninstalled the problem software and reinstalled it and the upgrade. He was knowledgeable and kind and helped me tremendously. Libertek is an excellent company to do business with and Boyce is a great representative of this. Implant.

I brought my crashed external hard drive into the store to see if they could recover the data from…read moreit. The guy who did my intake explained that it will be $162 due today. I asked if that is a flat fee if they are successful or unsuccessful. He said it was. I asked in there would be any additional fees, he said no. He said if they have to mail it out if they can't figure it out then it would be extra. I told him to not mail it out without first calling me to approve or not approve. He also asked if I wanted them to put the files on a hard drive which would be extra. I said no and asked if I could bring my own hard drive to transfer the files. He said yes. I asked if I should just bring it at a later date to do that and he said yes. He told me it would take 10-12 days. On day 14 I still hadn't heard back so I called. The guy who answered didn't know what I was talking about and had to call me back. Another call where the guy seemed confused about what I was asking. At this point I lost the tiny bit of confidence I had with this place. He called back a second time and said they recovered my files and I asked can I bring my hard drive at 3pm the next day to get my files. He said yes. I arrive the next day to be told by the store manager that it will cost me another $75 to transfer files to my hard drive. I refused to pay and told him nobody said anything about a hidden data transfer fee. He said then I couldn't have my files I paid $162 for them to recover. I was so upset and he admitted it was possible his staff neglected to tell me 2 different times there was this hidden fee. He offered to charge me $50 not $75 for the error. Had I known upfront it would cost $237 not $162 I would never have hired this shady company. I am skeptical and think this is a normal predatory practice of this place

He called me while he was on vacation and resolved my issue on the call! No cost to me.read more

Tom is the best at what he does. He was open and communicative regarding my computer's issues,…read moreexplicit in his troubleshooting and resolutions, upfront about the repair price, and most importantly of all, he was professional and amicable. I can't recommend Tom enough!

My search for a good computer repair shop almost ended in a nightmare. Fortunately, before things…read moretotally went south, I did an online search and found ComputeRx in Niskayuna. Mike Kanciruk has been in the repair business for more than 15 years. He's racked up great reviews which convinced me to give ComputeRx a try. Mike fixed my broken MacBook Pro in about a week. The laptop screen had cracked and I forgetfully let the warranty expire. Ugh! Mike charged me $75 for labor to install a new replacement screen which he had to order. It wasn't cheap. The whole thing ran me close to $600. I like Mike because he was upfront about costs and what needed to be done. Initially, I took my broken laptop to a repair shop near me where it just sat untouched for more than two weeks. The repair cost they finally quoted was between $100-$200 more than what ComputeRx actually charged, plus they wanted the money upfront. I had a bad feeling about that so I took my laptop back and brought it to ComputeRx instead. So glad I did. ComputeRx at 2215 Nott St. It shares an office with Nott Street Office, a shipping and copy business. They're few doors down from Lange's Pharmacy. .

What business does this nowadays?? ComputerX diagnosed my laptop and when I got home, the "fix"…read moredidn't work. I called his cellphone and he responded within minutes telling me his office was closed for the week and that he was going to pick up his son. However, I needed my laptop for the weekend. He was incredibly sympathetic and said he would reopen his office at a later time on that Friday. He shares space with another business and when I entered the space, the other business people informed me that Mike left. I explained that he was coming back to reexamine my machine. The people said Mike never does that. Well, he did!! And I am grateful. He fixed my machine and we both parted smiling. Now THAT is great business. Go to ComputerX for your computer needs!!

I have been charged twice for a technician to come to my house. Once when I initiated the order in…read moretheir office then again once the technician finished his work at my house. I was over charged about $148 and they did not answer my request for a refund. The technician had an acknowledged learning disability and with some fumbling around got my system working. Once he left I figured out how the system worked and got the system optimized. I would not trust this business for integrity or codependency.

Dave is a great guy. He appreciates and supports local small businesses in our area. Always trying…read moreto get them some recognition. I stopped in with an iPad issue. I had bought it 2 years prior and could not figure a few things out. Rob was great and I truly appreciate him for stopping what he was doing to help me. It's great to have someone you trust in the area.

These guys are awesome. I come down from the central Adirondacks to do business with them. They are…read morethoughtful and great problem solvers. They listen to what you want and don't push stuff you don't need. Their prices are reasonable and their service is fast and thorough . . don't go anywhere else !

I have been a customer of Computer Sense for twenty years or more, Andrew has always taken care of…read moremy needs and did his best to explain things to me. He listens to his customers and guides them in the direction that best suits their situation without trying to sell them more than they need.

Adam is expert and very kind. He helped me with an old Garmin GPS and took the time to help get it…read moreworking even tho a replacement battery is not available. Had a previous experience when my computer was hacked. He not only got rid of the viruses but also calmed me down. His fees are very reasonable. Highly recommend Adam whenever you need tech help! Gloria M.

I had an issue while putting together my custom pc and brought it in when I got my pc back not only…read moredid they fix my issue but all of my wires had been organized so much better and everything was spotless they went above and beyond and the price was beyond reasonable highly recommend bring your pc here