This was a very mediocre experience. I purchased a Groupon, which after looking at the price menu…read morereally didn't make a difference. The specials that they offer by booking through them are equivalent or less than what the Groupon was. Both of my services were very mediocre. The environment is mediocre and looks cheap, not very relaxing. I would recommend using someplace a little nicer. I was also charged a service fee for tipping with my credit card, which has never happened to me at any spa.

I love this place. Friendly staff, clean and highly recommended with their masseuse are very good…read more I am going back there again.

Super nice people with great skills…read more Completely professional. With my one hour reflexology they also, while my feet were soaking, massages my head, neck, and shoulders. The foot massage concluded with hot stones on my soles and then a hot towel rub off. Then to my surprise, I was flipped over for a quick back and shoulder massage. They crammed a lot Into an hour and it was 20% off today so was only $40. Well well worth it!! Best part was they let me bring my dog In, and she sat on the chair with me (on a towel so as to not get hair or dander on the chair) and she supervised while I enjoyed. I think the Masseuse enjoyed her too, he kept smiling at her. All in all a fantastic day. This place is going on must do list whenever I'm in the Tampa area.

Worse massage I ever had. She did ok on back . When she turned me over had sheet on whole body. All…read moreshe did was pinch and squeeze my arms and legs. That evening I had huge black bruises on arms and legs. I am 82 years old and I have massages regularly I have never had this happen before. Three days later I am still bruised and have to keep arms covered.

Great new Nail Spa in Lutz! They've only been here for 3 months. It's a large spa, with 18…read morepedicure chairs and 15 manicure stations. The interior is beautifully decorated in shades of white and gray. The selection of polishes is abundant and they have several brands to choose from. They have nice music playing in the background and two large screen TVs on the far walls. They have two rooms in the back for waxing services. The women's bathroom is spacious and clean. The pricing is about in line with other nail spas in the area. Maybe a couple of dollars more for some services but less for others. I included a photo of the menu. I brought my mom in for a gel manicure. She was very pleased with the service she received from Moon. I got a polish removal. The staff was very friendly. One of the owners chatted with us for a bit. We were very pleased with the service. I plan on coming back for my services and would definitely recommend them.

I've been coming to this nail salon for about 6 months to a year and have generally had good…read moreexperiences, which is why this was so disappointing. I came in as a walk-in on Saturday after work and was seen quickly. A male technician did my pedicure, and everything seemed fine. However, by Sunday night, the polish had completely come off one of my toes. I called the salon Monday morning to let them know, and instead of simply helping, the person who answered questioned whether I had even been there. He insisted I must have had the wrong salon until he looked up my phone number and confirmed my visit. He then asked who did my pedicure, and when I said I didn't know the technician's name but that it was a man, he argued that there wasn't an older man working that day. Eventually, he agreed to let me come in for a free repair. When I arrived, one employee told me to find the matching polish myself. After I selected what I believed was the correct shade and explained that my original color was sage, she insisted I was wrong, claimed it was gel, and handed me a completely different color that didn't match at all. Thankfully, another employee stepped in, immediately recognized the color I had originally chosen, and fixed my toe correctly. Even then, the first employee refused to acknowledge her mistake and acted as though it was somehow my fault. Mistakes happen, and I understand that polish can chip or peel unexpectedly. What I can't overlook is the way I was treated when I came back for a simple fix. Being questioned, dismissed, and blamed as a returning customer was frustrating and unprofessional. Unfortunately, the poor customer service overshadowed what had previously been positive experiences. Please see their response to my first review. This proves my initial point. I was seen on Saturday at Ann's Spa & Nails Wesley Chapel between Chicken Salad Chick and Food + Beer Brewery. Exact location of 25032 Wesley Chapel Blvd, Lutz, FL 33559, United States. Which I then went again to get my toe nail fixed again at Ann's Spa & Nails Wesley Chapel located 25032 Wesley Chapel Blvd, Lutz, FL 33559. I made a complaint while in the salon and now they are claiming that I was at the wrong location. Be mindful where you spend your money!

Experience was awful . Below pedestrian customer service . Charged our account 6 times without our…read moreconsent and refused to reimburse . Go anywhere but here !

Today I had a facial with Mia! She was amazing to work with and took my skin type into account…read morewhen working with me. She also did an amazing massage at the end and I feel so hydrated and relaxed! I will be back to see her again!

I love this place. I was here before the expansion. My daughters and I come here faithfully. The…read moreowners are very kind people. They always make us feel special. Like they are here for us only. The service is good and the environment is relaxed. I personally have always had a good experience and won't go any place else. The prices are competitive. To me it is worth the price. The new shop is beautiful clean and well organized. They have many colors and services to offer.

This is my first time at United Nails and I could not have been happier with my experience! Right…read morewhen I walked in they were very friendly and got me started right away. I got an acrylic fill and they did such a beautiful job and so quick!! I dread being in the salon for hours but I swear I was in and out in 40 minutes. I already booked another appointment with them. Highly recommend

the staff is very professional and friendly. so far terry and Henry have served me and do a stellar…read morejob. they always take their time on the best part- massage :) !! I will stay a repeat customer

Don't waste your time going here. They rope you into a higher package for a so they make more…read moremoney give you less of a service. if you want a manicure and no color and you tell them this, you get no cuticle soak and they still charge you $25 and you're in and out of there within 15 minutes the place is a joke. Don't waste your time or money.

3.5 Stars. This place has a lot of pros: Clean, large, bright. I went on a Friday afternoon, and…read moresomeone could give me a pedicure right away. The massage chairs were comfortable, and my technician was friendly. I brought my own polish, so I can't speak to their polish selection. Like most nail salons these days, they have different levels of pedicures, so for more money you can add more pampering, but I just went with the basic pedicure. I liked the young woman who did my pedicure, however, she nicked me pretty badly when she was cutting my big toe cuticle, and it wouldn't stop bleeding. Accidents happen, I totally get that, but my big toe was sore all weekend, which was really a drag. That being said - I would definitely come back here because this first visit showed them to be a lot better option than many of the other nail salons in this part of town.

Love love love!!! David did an amazing job with my winter nails I requested a designed and showed…read morehim a picture and he delivered! I have been coming here for over 2 years and I am impressed every time I leave .

They advertise $58 one massage . They take off 15 mins for dressing and undressing ?? Never heard…read morethat before. Massage is mediocre little waste of time . I hate when businesses do a bait n switch and provide mediocre services. Read the fine print and discuss before booking it .

I cannot recommend Lisa enough! She not only makes your body feel so relaxed, but her energy is…read moreincredible! I've gotten a lot of different massages in the past and hers are by far my favorite! I have never gotten wood tools worked on me before, and now I can never see my life without them! I always leave appointments feeling so good, relaxed, rejuvenated, and beautiful! Thank you so much Lisa!