Great new Nail Spa in Lutz! They've only been here for 3 months. It's a large spa, with 18 pedicure chairs and 15 manicure stations. The interior is beautifully decorated in shades of white and gray. The selection of polishes is abundant and they have several brands to choose from. They have nice music playing in the background and two large screen TVs on the far walls. They have two rooms in the back for waxing services. The women's bathroom is spacious and clean. The pricing is about in line with other nail spas in the area. Maybe a couple of dollars more for some services but less for others. I included a photo of the menu. I brought my mom in for a gel manicure. She was very pleased with the service she received from Moon. I got a polish removal. The staff was very friendly. One of the owners chatted with us for a bit. We were very pleased with the service. I plan on coming back for my services and would definitely recommend them. read more

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I've been coming to this nail salon for about 6 months to a year and have generally had good experiences, which is why this was so disappointing. I came in as a walk-in on Saturday after work and was seen quickly. A male technician did my pedicure, and everything seemed fine. However, by Sunday night, the polish had completely come off one of my toes. I called the salon Monday morning to let them know, and instead of simply helping, the person who answered questioned whether I had even been there. He insisted I must have had the wrong salon until he looked up my phone number and confirmed my visit. He then asked who did my pedicure, and when I said I didn't know the technician's name but that it was a man, he argued that there wasn't an older man working that day. Eventually, he agreed to let me come in for a free repair. When I arrived, one employee told me to find the matching polish myself. After I selected what I believed was the correct shade and explained that my original color was sage, she insisted I was wrong, claimed it was gel, and handed me a completely different color that didn't match at all. Thankfully, another employee stepped in, immediately recognized the color I had originally chosen, and fixed my toe correctly. Even then, the first employee refused to acknowledge her mistake and acted as though it was somehow my fault. Mistakes happen, and I understand that polish can chip or peel unexpectedly. What I can't overlook is the way I was treated when I came back for a simple fix. Being questioned, dismissed, and blamed as a returning customer was frustrating and unprofessional. Unfortunately, the poor customer service overshadowed what had previously been positive experiences. Please see their response to my first review. This proves my initial point. I was seen on Saturday at Ann's Spa & Nails Wesley Chapel between Chicken Salad Chick and Food + Beer Brewery. Exact location of 25032 Wesley Chapel Blvd, Lutz, FL 33559, United States. Which I then went again to get my toe nail fixed again at Ann's Spa & Nails Wesley Chapel located 25032 Wesley Chapel Blvd, Lutz, FL 33559. I made a complaint while in the salon and now they are claiming that I was at the wrong location. Be mindful where you spend your money! read more

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Sari was very sweet she did exactly what I was hoping to get highly recommend. I got a design and she helped choose my colors and made it all come together! read more

Ann’s Spa & Nails - Such a good experience sari was very helpful and patient def recommend! - Nail Salons Near Me - Lutz, Florida

WARNING!!! This place will rob you blind! I was told one number and my credit card was charged 77 dollars more than the quote!! Over 250 dollars total!! I went in to ask them about it and they refused to correct this!! There are many choices for nail services in this area. Avoid this one!!! Also nails chipped within one day!! Shellac over acrylic! Poorly done and extremely overpriced!!! read more

Damn I forgot to get my nail techs name! She's American and slim with brown mid length hair. Been there three weeks. Very nice did an excellent job. For a busy traffic Saturday, this place was not super packed and sat me right away. Shout out to somebody's son who was working reception and payments. Super nice and hospitable. I appreciate he offered if I wanted a drink and I got a bottle of water. I don't live local but looks like they have a loyalty program if you sign in. The polish wall was impressive honey but I stuck with my OPI for my pedicure. But they had all the matching gel and polish sets and peoples nails looked good, some people had appointments and they had a big menu. I got some lavender pedi for $52 which was very reasonable considering all the bells and whistles I got with hot stone massage and a reg massage, scrub, mask, hot towels, cooling gel, very nice. When I visit my mom this is my place! Thank yall! read more

Mai gave me a luxurious pedicure. I was so relaxed and felt so pampered. My manicure is perfect! Mai's attention to detail is amazing! I will definitely be going back. The salon was beautiful! So many colors to choose from. read more

All I have to say is: get ready for a luxury experience! I started going to this place last year after searching around for a suitable nail salon. Ann's came by way of recommendation. Upon entering, the place oozes elegance. I was offered wine/champagne while I wait and while I received my service. I was serviced by Linda, and I must say she is an amazing nail tech. I'm very particular about how my nails are done because I have short fingers and even shorter nail beds, but Linda always provides top notch h service and I never worry when I'm in her capable hands. The staff is very friendly and many speak clear English which can sometimes be a concern with breakdown in communication. One thing I would say is to make sure to call if you are going to make an appointment. The online booking system is not perfect and if you want to make sure you get a specific tech/service/date/time, it's best to call and talk to a live person or just walk in. read more

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I came in today with my sister and was charged over $200 for a mani pedi and I'm sorry but we got nothing special done, no acrylics, no designs- NOTHING that should've charged us $212 for this. Upon asking why I was paying so much I was told it's because I got gel but again $212 for us having no nails and just asking for gel polish is INSANE!! read more

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Jasmine is my girl when it comes to my nails , she knows what I like and what need day in and day out. The spa itself is beautiful and it's so relaxing. read more

Ann’s Spa & Nails - Shorties - Nail Salons Near Me - Lutz, Florida

My sister surprised me for my birthday with a Pedicure at your salon. It was the nicest surprise! Staff was very friendly and willing to answer any questions I had. They were professional; and yet made us feel so welcome. Being that I had traveled from Northwest Wisconsin where we do not show our feet until the first thaw (July), this was the sweetest gift she could have given me. Sister Bonding! Roxie Nowlan Comstock, WI read more

Great location. Clean and professional. Jimmy Did a great job on mt holiday nails! Come here for your nails.

Heather is amazing! Lovely atmosphere- highly recommend you try her out! Followed her here from another location and it is super nice!

Visited here and will never return. Made a reservation for our group more than a week in advance but when we arrived we still had to wait more than hour. It states you are offered wine, water & soft drinks, but we were not offered these. It also states that all manicures come with heated mittens and a massage. Never received any of that. Our group was going to get pedicures and manicures but because they were running late we had to leave without completing them all, they still charged us. Very poor customer service. We'll take our business elsewhere next time. read more

I wasn't going to leave Ann's a bad review since I've been going there for almost two years, but...I'm pretty upset. I paid over a $100 for a HALF FAST pedicure and a very poorly done gel manicure. I usually get my nails done by a specific nail tech, but she was completely booked. First, the person who is answering the phone lately either doesn't know how to speak english well or is wearing a mask-I always have to ask him to give the phone to the nail tech just to book an appt with her because of the communication barrier. Since the nail tech was booked, she said they had someone doing walk-ins. I could tell right away, the walk-in nail tech didn't want to be there (I should have left). I asked for a gel manicure-he didn't file the thumbs evenly. The very next day, almost every nail started chipping. The gel polish on my two index fingers peeled off 3 days later. I also showed him a picture (attached) of how I wanted my nails to look like, he didn't do it. Time to find a new salon. read more

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Been going to Andy prior to opening Ann's (4 ish years) Ann's is super clean, wonderful atmosphere, with great nail techs. My daughter has seen several different techs and all have done an amazing job. Would highly recommend! read more

Ann’s Spa & Nails - Watermelon nails - Nail Salons Near Me - Lutz, Florida

I had high hopes because it looked so nice when I walked in, but overall I was really disappointed. Not very personable, but that's not a huge deal to me if my nails are good quality (they weren't, but I'll get there next). I did my service with Moon and she spent the whole service talking on the phone or joking around with other techs. Again... this wouldn't bother me if I was happy with how my nails came out but I wasn't. I got a full set of acrylics in almond shape (gel color, no designs) and a gel pedicure. I've gotten acrylic nails for pretty much the last decade but just moved to the area and haven't found anywhere that does them very well. Moon had a really messy way about laying the acrylic prior drilling them down and shaping the nails to the almond shape. I had never seen anyone do nails that way so it seemed a little unorthodox but in the end they looked ok. The apex wasn't terrible, some nails were crooked but overall I was satisfied and planned on coming back to the salon but just trying a different tech. Here's the problems: Less than a week after getting them done one of the nail tips just broke off while I was putting a shirt on over my head... I don't even know how. Then a couple days later the other nails just started popping off like press-ons. In my opinion that should never happen with acrylic nails (and hasn't any other time I've gotten them done), because it means the nail was never on very well to begin with. Conclusion: they're charger way too much money for me to have nails that can't last me to the end of my two week vacation. Don't waste your money. read more

I tried out this Ann's rather than my usual Ann's on County Line and I wish I didn't. On the positive, the massage was great but short. The overall pedicure was 45 minutes and I got a mid grade pedi. He didn't put me under the dryer nor gave me sut for a bit. I went on a Monday morning during the day so it wasn't a busy weekend. The vibe was fine, nothing to write home about but nothing to complain about either. read more

Not the best but not the worst. Doesn't feel personable. Huge color selection and tons of chairs and nail techs. Easy option for quick service. read more

Ann’s Spa & Nails - Atrium - Nail Salons Near Me - Lutz, Florida

I have search the area and have been to several nail salon. I accidentally came across this salon after shopping at Cosco. I have since been back about 5 times. The place is clean, the staff is friendly and they take their time and do an excellent job. I can show them unique designs and they are able to recreate. Do yourself a favor and give them a try you will not regret it. If there were more stars I would give them a 10.. read more

I've been here several times no issues. Today I brought my teenagers with me. They jacked up my teen girls nails so bad. I asked for them to get fixed and then all the sudden no one could speak English and try and help. They copped a major attitude and were so rude. Never to here unless you wanna be treated like crap. read more

Linda and Jimmy does fantastic nails. The shop is beautiful and great service. I will be definitely coming back.

I went in for a deluxe pedicure and full set acrylic in an almost black color. The color must have been used a lot because it was sparse and thick. During the massage part, of my pedicure I noticed that it was about 10 seconds long so I asked nicely is that the whole massage and she said yes you didn't get the number nine level you only got a number two level so that is the length of your massage (I got the 40 dollar pedicure). I said OK no problem, but she insisted to reiterate,. She then made a scenes and opened the book to show me the 72 dollar and up.get a massage. I was thinking any pedicure I get at least give you two minute massages but I did do an upgrade and got nothing but lotion rubbed on. it was no big deal and I didn't complain or say anything I just quietly sat for the rest of the duration, while the whole store of nail techs were spreading the news, laughing and carrying on and staring and laughing to the point that I was a nervous wreck. and then I saw them trying to find a bottle of black because my black polish I picked was so used up and I said you can use a different color if you want but then they found another bottle that was similarly almost empty. Then the guy came up and said do you want a full set still and I replied with yes, how much is it and he showed me regular polish was 38 and then I said oh OK how much gel and he said an extra 20 and I said no thank you and then that's really when they all went crazy laughing hysterical at me and talking on their language. Embarrassed, I just sat nicely and waited u til my toes dried and paid l. It was not relaxing and miserable for no reason!! All I did was ask is that the massage and it turned out to be an embarrassment, but I asked that not to mention when I didn't want my nails done. NIGHTMARE!! read more