Ryan went above and beyond to help me with a leak Best…read moreplumbing service ever. I highly recommend eagle eye plumbing for amazing and quick help

Eagle Eye Plumbing: Unprofessional, Poor Service Quality, Judgmental…read more After they installed our toilet we started having issues with tank not filling properly and gurgling after flushing (Which was not a problem with our existing toile) They refused to correct the problem unless we paid them additional fees. Then they insulted us by saying "it is your problem for buying a cheap Chinese toilet, which was on sale" Great way to conduct business, insult and blame your customers for your poor quality of service.

Who knew that my 80-pound Standard Poodle's breakfast habits would eventually lead to a plumbing…read morelesson? I don't eat eggs--ever. But every morning I make eggs for my Standard Poodle, and apparently I've been sending the shells down the garbage disposal for years. As it turns out: egg shells + grease + time = a very expensive science experiment. Eric and Luis from USA Drain and Plumbing Works came to the rescue. They explained that our drains needed a full cleaning after years of buildup from oil and my "oops" egg shell habit. They were professional, friendly, knowledgeable, and never once made me feel silly for not knowing that egg shells don't belong in the disposal. What impressed me most was their respect for our home. They wore paper shoe covers while walking on our carpet--a small touch that speaks volumes. Excellent service, great communication, and now both my drains and I are much wiser. The poodle is still getting his eggs, but the egg shells are officially retired from plumbing duty. Highly recommend Eric, Luis, and USA Drain and Plumbing Works!

Called USA Drain to install a bathroom sink/vanity & remove am existing pesital sink. Matthew &…read moreRaymond were technicians that came to do the job. Both were very professional & paid attention to detail so job was done quickly & satisfactory. I highly recommend using USA for all plumbing needs. Also price was fair for the job done.

We received amazing service. Ryan solved the situation quickly by finding a solution to water…read morefiltering into the waterline in the fridge. Very professional, polite, and prompt.

They did a repair which should have lasted more than one year. It leaked one year later and since…read moreover one year, they charged again. The service charge is $160/hr. Took the service person less than 45 minutes to replace the washer. Too expensive. Try someone else and ask for their service rate.

The best! Used many times, water heater, etc. Very professional and courteous. On time and no…read moreissues whatsoever.

Daylen was amazing once again! This visit was for a snake of my kitchen sink pipes! Turns out I…read moreneeded a new garbage disposal! Luckily he had one in the truck. He had my kitchen back up in running after exerting a lot of effort with leaking pipes etc! Just an amazing company all around! They do a great job and don't overcharge! Love the booker who takes the calls! She's a lot of fun and reminds me of my favorite YouTube personality! Hannah Ricketts! lol! Just book these guys! You won't be disappointed!!

I cannot adequately express how satisfied I am with the work performed by Best Price Plumbers at my…read morehome. Due to a leak beneath the concrete driveway, it was necessary to reroute approximately 150 feet of water pipe from the street to my house. The crew arrived on time, kept me informed throughout the entire process, and conducted themselves professionally and courteously at all times. When the job was completed, they thoroughly cleaned up all debris and restored everything to its original condition. I highly recommend Best Price Plumbers for their outstanding workmanship and excellent customer service.

Noah showed up promptly as promised, and quickly repaired an issue with my toilet. He was…read moreprofessional, quick with his work, and cleaned up the space when he was done. I have used this company before, and they've always done good work for me.

I just took over the care of a luxury hotel, I had my team snake and clear some major backup. They…read morewere not successful at clearing the clog. We have many trees and ficus bushes. Juan and his help came to the property and Yvonne was so prompt to get on the schedule. Best service and friendly staff!!!

Sorry for bad review but lingering problem and poor follow up communication with accounting being…read morethe problem. I have managed other large jobs for this vendor consulting for large CV associations and have not experienced any problems nor have my clients so maybe this is how they deal with the public. Order Request: Excellent and professional response. Communication about dates and time work was to be done: Excellent Technician, Genaro, showed up on time and gave us choices on irrigation repair. His advice and work were great, no mess and knocked it out. Not a super hard job but excellent work and one that needed to be done. As SWP did not know my past with their company or connect my personal address they required a CC# on file as to them I was a new customer and they did not want to get stood up, I appreciate that and gave Card# and did not mention my past as that is confusing sometimes. Billing 1) Paid technician via their system at conclusion of job on my CC which he was on site for the job and was given an invoice receipt with explained correct hours, parts, and amounts. Nothing spectacular here just what they do every day. Our bank account was charged immediately this was about a month ago. Billing 2) A problem, 10 days after work was done and paid for I got an email receipt for another billing. Okay just a mistake I hoped but what I saw was disturbing. I got a different amount invoiced for the same job, yes more hours. Not sure how this could happen as I had the work order in my hand with technicians labor and parts detail on it. Someone took it upon themselves to add hours to the job. and I find that a bit sketchy. I called that same day as the second billing was debited out of my bank account. I gave the info of both billings to the person on the phone could only take the information as the accounting person was unavailable. Next day I got an email from accounting person saying they'd credit invoice #2 and I should see it is 2-3 business days. Okay not a problem but no explanation or apology to taking my money without authorization. Now 12 days later still no credit so I emailed and called again two days prior to holiday asking for accounting person but she was unavailable so the very nice person on phone took my info again. Now no communication and still no credit to my account, no apology or explanation. I am just confused how this could happen in this day and age where positive reviews make a brand. Yes, it is not a large amount of money about $500 but it is my money and now my time. So now almost a month later, I have wasted a lot of my time trying to fix someone else's problem. If I owed them money I am sure they'd be calling me everyday threatening to lien my home. Now I will have to spend more time alerting my bank to dispute their invoice #2 debit amount from my account. SWP is a large company and one person is responsible for giving their company a bad reputation, review, and very doubtful I will ever assign them to another job personally or professionally. This is an earned negative review as I went out of my way to resolve several times.

Very professional. Patient explains clearly what the issue is and shows you...Gives you…read morealternatives. Woudl highly recommend. Not cheap, but you get what you pay for! Definitely will call again.

Robert did some work for us in Palm Desert. His prices are fair and he does great work. He assessed…read morethe situation, updated a shut-off valve, performed the work I requested and only charged me the original estimated amount. We will continue to use Express Plumbing in the future.

Superb customer care! We called yesterday afternoon for a plumbing urgency (bathtub filling up and…read moretoilet overflowing when washing machine discharged its water), and they had a technician out to us today. Our technician, Mark, arrived on time and was very friendly, polite, and professional. He was so patient as I poorly explained the sequence of events, and never did I feel rushed through his entire visit. My husband is out of town, and Mark was so great to relay everything he said to me and repeat it to my husband over the phone (over 2 separate calls), so we could both have a thorough understanding. Never did I feel like we were being price gouged; in fact, he did his best to work within our budgetary means and managed to fix the current problem! He's very knowledgeable and was able to explain how things work in a manner that an inexperienced, non-plumber can understand. He went above and beyond showing me a few other helpful ways to maintain our plumbing and fixtures, so we don't need to summon a plumber on a regular basis. I even learned about the hard water that we have across the valley, and how pressure works from the main line to the house. I feel as if I went to a mini-seminar about house plumbing...lol...I actually learned quite a lot! And a side note for women who are home alone, because I know this can be a concern for some when it comes to bringing a male technician into your home...Mark was an absolute doll. Very friendly, sweet, and non-threatening. Very kind, never talked down to me even though I was oblivious when it comes to plumbing, and I felt perfectly safe with him in my home. Be sure to request him if this is a concern of yours! Finally, to Wes Clarke Plumbing, THANK YOU for hiring quality people and for providing great customer service for your clients. Your boy, Mark, deserves a raise...a bonus, at the very least! He is the reason why we will be your repeat customer going forward. The only tiny "complaint" I have (not really a complaint; it just bums me out) is that you don't service Joshua Tree. We'd love to have you guys come up there to service our high desert property! Perhaps a future expansion?! ;-)

Mark D. Came to our house and we could not be happier! He explained our issues in easy to…read moreunderstand language and made repairs and replaced our PRV Valve. So happy I will only call Wes Clarke Plumbing for all future needs. Mark D. Is THE best!!