When I moved back to the area, I contacted Millas Heating & Cooling for furnace cleaning, which…read morethey have done twice now, and they were very good. Then I was concerned about a sound the furnace was making and scheduled an appointment but had to reschedule twice due to illness, and I have been calling back and leaving messages periodically for about 5 months and have received no call back. I even left a message that said if I had offended them in some way or if they don't want me as a customer at least let me know and still I have received no call back. This is very disappointing so have moved on to a new company.

Called them when I had an emergency with my oil heater and the owner was responsive and…read moreprofessional. In today's world it's tough to find an owner that cares and is there to make sure the job is done right. I was so impressed I recently had them install a mini split A/C system. Once again, they did a great job with the owner walking us thru the controls after installation.

We had a bit of an emergency and Wesley at LOVEWELL solved the problem. We had recently moved into…read morea new house, with a new A/C system. We turned on the system for the first time - no cold air. We contacted LOVEWELL and they were at our house the next day. They diagnosed our problem - whoever had installed the system did it incorrectly and we needed a new compressor. LOVEWELL contacted the manufacturer and they replaced the unit under warranty, we only had to pay to install the new part. LOVEWELL had the part shipped promptly and kept us informed as to its arrival date. I should add that this happened just before the 4th of July heatwave. Our 4th was cool and comfortable thanks to LOVEWELL. Going forward, LOVEWELL is the only company we'll call for AC & heating service and repairs. Nice folks and GREAT customer service.

We moved into a house with a new AC unit. When we tried to turn it on, no cold air. Wesley…read morediagnosed the problem and explained what it was. He followed through, ordering the part and installing it, correcting the problem. After installing the new part, he tested the system completely. He is prompt, thorough and works in an organized manner and is professional. His office is similarly efficient. Telephone calls are answered,and emails and texts answered promptly. We plan to use Lovewell Heating and Cooling for our ongoing maintenance.

We contracted with Ceil to remove and replace our central air system because parts to repair our…read morecurrent system would take four months to receive. The Ceil employees showed up at 9:00 AM and completed the entire job in six hours. They were professional, polite, and extremely courtesy in all respects. Before they left they even removed the three window units we had installed to weather the high heat. I gave them five stars and would even give them a higher rating, Ceil is great.

We call Ceil plumbing for all our plumbing needs. My husband trusts them and appreciates their…read moretimely response. They have always beeen helpful and phone call away. We always recommend Ceil plumbing to those that are looking for a reputable plumbing and heating company. Recently, my mother needed a new furnace and they were in and out of there in one day. They did a great job!

Burnside is one of the best plumbing and heating companies in the area. There work is second to…read morenone. They are very reasonable and responsive to their customers. They maintain my heating system and do plumbing jobs as needed. Never had an issue, there work is top nothch. have a hard time believing the negative reviews especially the one star review (Jim B) I always look at the persons other reviews and if they only provide negative comment it gives you an idea of the reviewer. I think there is much more to this story that he is not sharing.

Don't do business here. They are like car mechanics. They come out for maintenance and a week later…read moresomething else is wrong. They overcharge and can only solve problems by replacing everything. I would give zero stars if I could. The woman in the office is rude all the time.

Was having some problems with our central AC system. It struggled to keep up with the thermostat…read moreand was freezing up. I suspected it needed a refrigerant charge. Contacted D & V and they responded the following afternoon. They were prompt and very professional. They cleaned the outdoor unit and re-charged the system. All is good now. Very happy with their service and will use them again in the future.

Quick response time, pleasant, knowledgeable, and professional. I was delighted with the service…read moreand will definitely use D&V Mechanical again!

Don't bother, they don't return calls. Must have too much business, so they are very busy to give…read morenew customers any service.

I live in RI and have used Doug for my house and 4 rentals for at least 15 years. The crew arrives…read moreASAP and repairs my problem very quickly every time and I cannot think of a time when they needed to come back a second time for the same problem. Quickly and reliability are the stalwarts of this company

Two years ago Best Energy installed waterless new system…read more Since then phoned and text for service to the waterless tank they installed with a promise of a call back or scheduled appointments no show. Called other companies and was told if they didn't install they don't service. Finally found a company to service and parts had to be replaced. DON'T USE BEST ENERGY!!!!!

This by far has to be one of the worst companies I've ever had to interact with. The builders of…read moremy home picked this company, so choice wasn't up to me. The entire HVACC system was installed improperly. Home is 3 years old and needs thousands of dollars in repairs to get the air conditioning working properly due to improper installation. To receive a call back you have to threaten their license. Even then, the owner swore at us during conversations. They should be ashamed of their work. Doing the right thing is not the motto they abide by. If you appreciate horrible communication, and people taking short cuts on high priced systems they're your guys! If you would like your hard earn money used correctly, and have a quality working HVACC system use anyone, but this company.

I used them to do prevention services check on my heat pump air exchanger in summer and winter…read more Quality is above good. Easy to make appointments. Men come for appointments on time. Also installed my new hot water heater and WiFi smart thermostat. No problems afterwards. Everything is expensive in CT. I can't think of one thing that had gone down except my weight. So I have to pay a lot for annual service contract. But other companies that do same things could cost me more

This was the WORST experience. I scheduled a service for 3 weeks out and was given a 3 hour window…read morefor them to show between 1-4. At 3:45 they called and cancelled saying they were caught at another job. After rescheduling they showed up but only completed half of what they were supposed to. When I called they said it would be another 3 weeks before they could come out and finish. Then without scheduling an appointment or confirming they showed up to complete the other half of the work. They claimed someone called to schedule two days prior which is impossible because I didn't. Totally disorganized, no communication with me or between the scheduling and techs that actually show up (when they actually show up and don't cancel). Avoid if possible.