First, I do rely on Yelp's user reviews for guidance. To Jay Millas's credit, his customers speak…read morewell of him here so, that prompted my call. My furnace stopped working last Saturday. I really wasn't looking forward to contacting anyone for service on a weekend. Jay handled my call very fairly and professionally. He got me up and running and scheduled a tune up for a weekday. He was prompt, explained what was required and why. He and his helper performed a tune up and replaced a faulty draft regulator. His work was clean, without wasted motion and the charges itemized and seemed reasonable. I recommend you contact Millas Heating and Cooling for service if you want a similar experience. Mr. Millas is conscientious and has a good work ethic.

When I moved back to the area, I contacted Millas Heating & Cooling for furnace cleaning, which…read morethey have done twice now, and they were very good. Then I was concerned about a sound the furnace was making and scheduled an appointment but had to reschedule twice due to illness, and I have been calling back and leaving messages periodically for about 5 months and have received no call back. I even left a message that said if I had offended them in some way or if they don't want me as a customer at least let me know and still I have received no call back. This is very disappointing so have moved on to a new company.

EXCELLENT Service! They respond promptly, send out professional repairmen, and follow up! They…read morereally care about their customers. I highly recommend them! The men I've met are Joe, Jared and Sean. Great job!!

I had a terrible experience this year since Bartol merged with Nero. First, I was not informed that…read moreI would be charged a separate and equal A/C inspection fee for each of 3 mini split and conventional AC unit, even though it was all done during the same visit. The first technician only cleaned the filters on each of the three units, charging me $175.00 for each unit: something I could easily have done myself. When I asked if they were going to do a pressure check, check the output temp etc, the things done at my Florida home during the checkup (for 1/3'd the price) I was advised that this would constitute a service call and would cost even more. I did call the service manager who advised me that that was not the case and he/she would send out a different service tech to do the work properly. This, required me to be present for a second morning, an inconvenience for which I was not offered any discount. If I had not been present, or known what a proper service call consisted of I would have not gotten an appropriate service which could result in a failure. Look Elsewhere for getting service: I will be...

My house has been a customer for decades ( I think they started out as Ludzi Oil back in the 50's)…read moreThere service prompt, their prices competitive, and now via a state ordinance they are delivering Bio-Oil at least 5% blend. I had them install the Mitzu A/c system 5 years ago works like a charm. I had them replace a 55 year old Old tank 10 years ago too. Their services might be a tad pricey, but you kinda get what you pay for plus they are locally owned too.

My sister called McCarthy oil because she had no heat on 12/24/22, her gage said she had half tank…read moreleft. A gentleman went out and it turns out her gage was not working and she was indeed out of kerosene. I think it is unconscionable to charge $212.50 to tell someone they are out if kerosene I can understand a service amount, but $212.50??? Merry Christmas and I hope for your sake no one is ever in a bind or needs a helping hand.

J&J installed a new indirect hot water tank to replace two electric hot water heaters and added 2…read morerecirculating systems. It required a lot of work but was done meticulously, on time and with minimal disruption. They even fixed items that were not done correctly previously. Very pleased.

We have worked with J&J Plumbing since they formed their company and worked on our last three…read morehomes. They have always been on time, on budget and great to work with. A great team who make you feel like family. If you are thinking of using J&J and would like a reference please contact us. Jacklyn and Lynn

I am rewriting my review in an effort to correct the record. Independent just did a wonderful job…read moreat a friend's house. Any negative comments I made were based on incorrect information I was given. It turns out Independent's assessment of my a/c system was accurate and their price was realistic.

requested a tune up on my mini split, my fault for forgetting about the appointment. Speed up and…read morehad to have someone else call me because he didn't have my name or number saved in any kind of way. Opened the door remotely so they could start working and left without a word. New ownership is disappointing

My HVAC system had stopped working. Chris came and quickly diagnosed the problem as being the…read moreblower motor. Within 2 days he had obtained a Vevor non-variable speed blower and installed it within one hour for a very reasonable price. I also learned that the non-variable speed blowers are more durable, have a longer warrant and cost less.

Hired Chris for a mini split unit install. I went with the cheaper option because I knew his family…read morewho recommended him. He botched the install caused a lot of damage to the interior property from a leak. He bent line sets to a 90 degree angle and silver soldered copper so he could bend the wiring to fit inside an interior wall (WHY?!?!?). He reports he has been doing this for many years and apparently mine was the first time he came across this. Why would he not suggest what made the most sense for the space and maybe building a chaise wall. . Instead, he tried to cover up multiple mistakes (that would have cost me thousands down the road -- he knew there was a leak that is why he added extra coolant), his poor work quality, inefficiency, and sneakiness caused more out of pocket expense, and prolonged my project timeline. And a cherry on top he verbally assaulted me after I would not give him back the unit I paid for with my deposit that was completely unusable because he mangled with it. I had to replace the brand new unit with another brand new unit because the next HVAC guy could not use the original one due to his incompetence And disastrous work. So he told me me to "go fuck off". I rarely put reviews in, but if someone had the same situation that I had, I would have wanted to know in advance. DO NOT hire him. He is sloppy, hides mistakes and is completely unprofessional. He also brings trashy workers with him (smokes on property, throws butts on ground, substance abuse track record).

Benvenuti has always been great to do business with. We are on automatic delivery for oil, and it…read morealways gets delivered on time. And today we had another in a series of excellent annual A/C service provisions. This year it was Jeffrey, another outstanding tech, really great, very knowledgeable and efficient. Many thanks to Ryan the service manager and to all the Benvenuti team.

I have dealt with this company for over ten years. They installed an entirely new heating system…read morein my house. Great service people, great communication and great oil prices. I really value having an oil company like this.

Bob Laudette, owner of James Carboni Plumbing and Heating…read morefor over 33 years, was negligent in fulfilling his contract upon the installation of the furnace on December 3, 2019.  "ALL WORK WILL BE PERFORMED IN A NEAT AND PROFESSIONAL MANNER AND WILL MEET OR EXCEED ALL STATE AND LOCAL CODES."   Obviously he did not inspect the installation of the project on December 3 or he was not up to date on building codes.  The building inspector gave him 3 citations for code violations.The chimney clean out door was cemented ..a potential fire hazard. Contrary to Bob Laudette's explanation, the chimney was serviced prior to installation and given a stamp of approval!  The oil line was not protected properly and would cause a major oil leak if someone tripped over it and dislodged it; the duct work/ bonnet was installed with major gaps heating the basement to over 90 degrees. Besides the citations for code violations, Bob Laudette has ignored issues with the furnace and units: combustion issues with small explosions, malfunctioning humidifier, blower so powerful it rattles doors, oil leaks, filters to keep the blower working properly and to insure quality of inside air malfunctioning, extensive dust, uniform distribution of heat is deplorable with the basement heated at 90 degrees and the upstairs rooms are cold. All this for $7500? Now Bob Laudette wants to come and service the new furnace three months later after he ignored numerous calls in January and in fact cancelled a service call. At that point, I had to call reputable and licensed contractors to check out the furnace but the problems still persist. I contacted other agencies for help.  Consumer Protection who has limited authority suggested I pursue legal representation.  My mother, Amelia Wakely, expected and paid for what she thought was an up to date working oil furnace. Why would anyone keep a lemon; deal with a company who fails to treat a client in a professional manner or not at all; who does substandard work and delivers a defective product and writes they have a great business ethic!  Could Bob Laudette possibly service the furnace in the future if he can't deliver an up to date American Standard working furnace now? My mother wants her money returned, the furnace and so forth removed, and the mess they left cleaned up. Bob Laudette did not install a system free of charge out of the goodness of his heart. Lastly, my mother's health living under these conditions has deteriorated since the furnace was installed December 3,2019 . With the pandemic, the directive now is to shelter in the safety and comfort of your home. The safety of her home is a health hazard. How insensitive Bob Laudette is to suggest this is a frivolous matter! Hopefully our experience will save someone from grief in the future! Photos supplied upon request!

So far so good. They are responsive. They will price job out the 28th and if all goes well they…read morecan do the job. But that being said the girls in the office have been great with communication ! And I appreciate that ! I'll write more after the 28th. But so far. 5 stars !

Absolutely, Ed and his son Eddie stepped up big time to help me with a fairly major issue & took…read morecare of it promptly! Eddie even came out on a Sunday when he was supposed to go to a friend's birthday party. He went, but he was late I highly recommend them their personable, honest and get the job done !

The best. I have been Ed's customer since moving here in 2013. In advance of sending any of his…read morecrew members, Ed always fully explains on the phone what are the problems and possible solutions. One incident stands out. Five years ago, my entire basement was flooded in 2 inches deep of water at 2 AM. First, I ventured into the pool in the basement and turned off the main intake valve for the house, then at 2:30 AM I phoned his emergency hotline. A half an hour later, at 3 AM he phoned me back. He instructed me that as long as the water was not turned off, he would send someone at 8 AM. Sure enough, two plumbers arrived at my doorstep at 8 AM, and located and fixed a busted valve. Six months ago, his crew replaced the faucets on two sinks and fixed a leaking drainpipe on one of the sinks. But five months later, the drainpipe began to leak again. This time, Ed himself arrived. As usual, he fully explained to me the problem. I did not hint that maybe the leak had not been properly fixed six months earlier, and was ready to pay for his visit and quick fix. Instead, he fixed it for free. Thanks, Ed!