Customer beware I paid Freddy $2123.60 for a patio awning / hardware. This I got and installed but…read moreit will not roll up I have to do this by hand. So I really only have a white tarp hanging on the side of my RV. He will not return my calls, it has been 2 months. I gave him time to make this right before I posted this review. I had to give him 1 star to post this I would have given him 0 if I could. I hope this keeps others from being taken by this Service. George B. middle Tennessee

Freddy helped us out of a bad situation and I cannot recommend him enough. We were a couple days…read morefrom house closing and an out of state move when our RV trailer brakes froze and the wheel fell off, stranding the trailer in the street in our neighborhood. No other trailer repairmen would work on axles except for Freddy. He made numerous calls to try to locate an axle. When that was not successful, he was able to have someone weld a spindle to the axle and eventually get the trailer up and running. He went above and beyond making calls and exploring options because he knew we were in a pinch. Although he lived in williamsport, he responded to Nashvillemultiple times and had to deal with shipping issues with FedEx in the meantime. He was super friendly, professional and courteous. And his rates were very reasonable. He could have charged anything he wanted given our situation, but he didn't take advantage of it. He even took apart the other drums and repacked the bearings to make sure everything was in tight order. This is a guy you can trust and a guy who will do whatever it takes to help you out.

i requested a repair on my rv steps, the man came out, really investigated, took a part, and in the…read moreprocess, broke another part, said he would order, the part that he took off, Not knowing I saw he had broken that part to the gears, But he was sure that was it. It took several days to come in, he came back it took three hours, he installed, still didn't work, at all, now the steps didn't even try to move. Before they moved just would not stay up. Now there was no movement at all. I contacted the owner, he said the hours were building up, But what seemed to me to be an easy job, I do not think the teck knew what he was doing. He asked the first time if I had a book, I sent it with him. The second time, He asked to show him videos of youtube where I had watched, telling how to fix and solve the problem, which were from the company that make the steps, only reason I called I don't have the strenght in my hands to get this job done. I usually do my own repairs. Well third trip, he seems to be back not knowing what to do, now it still not working, and few hours, he seems to think like boss, its the wiring, so he takes all wiring apart, and still nothing, it has gotten late, his wife and boss have called. he tell me he must have money to come back next day, I had to pay $460. and half of that was the part, and he would bring me the warranty for the part with receipt when he came back next day, this was boss and teck. I waited, no one showed, I called the boss he said he fired the man, Terry, and after that I got no response to phone calls no response to messages, i was being ignored. steps still not fixed, i have had to tie them up.

Reliable Rv...outstanding..(repeat).."outstanding service. We had a leak which required us to turn…read moreour water off on a Friday. My wife, a stage 4 cancer hospice care patient needed a repair and water restored. Reliable RV Repair took care and restored our RV to working order. THANKS RELIABLE RV. YOU GOT MY 5 STAR...would give a 10 star if available.

Reliable is not just their name, it is their service. I had a plumbing repair and it was delivered…read morein a timely fashion and with great friendly and skilled work.

Update since last review 4 months ago. Almost immediately after posting my review, I received a…read morecall from Carl. He apologized for the poor communication and said that he would make me 2 sets of keys. He lost the set I left with him, so I gave him the key codes for the 3 keys that he lost and waited. While waiting for the keys, I went camping from April 10-13. During this time, I noticed that several electrical outlets were not working. Upon investigation, I found wires cut that were not reconnected, rendering 5 outlets out of commission. I called Carl and we set up a date for him to pick up the trailer to fix the problem. I asked him to put a junction box under the sink where the electrical repairs would be made as that would be a cleaner, more reliable repair. He kept the trailer for a week, as agreed upon, and delivered it to my storage space on May 4. He brought a single key to the trailer door with him, and said he forgot to grab the other keys (storage bin locks and hitch lock). Again, he apologized and said he would mail them to me. I texted a week later and asked if they were mailed and received no response. I texted again on May 26, and he responded and said they were mailed on May 22. It's June 4 and I still don't have the keys that I have been trying to get since last October. In addition, I just got back from camping again and, although the circuit now works, he did not install the junction box as I requested. He even said that he did when he dropped it off. Finally, and I say finally because I am done trying to resolve any other issues with this company, my air conditioning hasn't worked right since I got the trailer back. They didn't work on the A/C, but they did reseal the roof. It may just be coincidence, but based upon my experience with this company, I wonder if they did something to make it work less efficiently than before. I guarantee that there are better options in the area to get your work done, but if you choose to go with Spencer Janes, be prepared for poor communication, subpar work and lies.

I wish I could give Spencer Janes 10 stars. He kept me updated every step of the way, sent pictures…read morewhen needed, and went above and beyond. Everything I was concerned with was fixed better than I thought was possible and my TT looks almost brand new (she's old, really old so this is amazing). If you need your TT serviced, call and get on the schedule. Honestly, working with him is better customer care AND response time-wise than most dealerships trying to sell a brand new one.

That new older guy they hired is totally awesome!! Very highly skilled and competent. A great…read moreaddition to a great shop!!

In any small town, it can be a challenge to find that "good ol' boy" small shop mechanic. Randy of…read moreRES Automotive is that guy you've been looking for. Their place isn't fancy. The "waiting room," if you want to call it that, is an old car bench seat in the office, and you might have to share that with the resident dog. Their location isn't high traffic or convenient. It's out of town, next to a rock quarry and where they park the school buses in Franklin. They don't do any fancy ads or claim any special promos, and if you need a shuttle - you might have to arrange that in conjunction with school schedules and who is doing the lunch run. But if you want a trustworthy mechanic, who earns a fair and honest living for himself and his employees, but isn't driving a big fancy car and living in a McMansion, then this is your place. Hubby and I have had work done on each of our cars over the years, and I've referred several local friends over the years, and have never been disappointed. Give 'em a try, and tell them Gary and Sarah sent ya.

This U-Haul agency continues to perform above standards. I have found that I can always count on…read morethem, to support my church's needs in transporting food items each month for our community giveaway. If we ever experienced any unexpected changes to our original order, the gentleman that operates this agency works with us and for us to help resolve any difficulties. It has always been a pleasure to work with this U-Haul agency over the last five and a half years. I'd certainly recommend them to anyone!!

I truly value this U-Haul agency, in Columbia, TN. They have been supporting our church's food…read moregiveaway program since December 2020. We've enjoyed a partnership with this organization for 5 years, and we look forward to our success into the new year. Thank you, U-Haul for this agency, who's location is good, their hours of business are great for our needs, and the staff there are so very helpful. We're glad to work with them!!

Rented an RV for a NASCAR race from these fine folks. Beau was our guy from start to finish and he…read morewas super helpful through and through. I booked the wrong dates 3 months ahead of time and realized it only a couple weeks before the trip. Unfortunately they had nothing available for the particular Rv I rented. I asked Beau if he could please find me something even if a downgrade or upgrade and he came through with a brand new 40 ft. class A Rv. Of course my mistake cost me more but our trip was saved. We had one little quirk with the Rv the first night. I was able to get in contact with Beau and he talked me through it and no further assistance was needed for the rest of the trip. Will definitely use Nashville Rv next year.

So many red flags with this business! I did purchase a beautiful destination trailer, but the…read moretransaction and customer service was horrible. Completely unprofessional, and Neil, the sales manager, was completely unwilling to make any concessions to ensure a happy customer. Very disappointing. With so many RV dealers available, do yourself a favor and shop elsewhere.