I've been doing business with this company as a renter for 9 years, and the management has been…read moreconsistently fantastic. Rent increases have been fair, and they always prioritize tenant safety and property upkeep.

If you have a rental in Seattle or the surrounding area it is worth having this company manage it…read morefor you. Tristen Mickelson is very professional at his job and I highly recommend him as your property manager.

We are so grateful we have been able to work with Debbie Smith. Debbie is kind, professional, and…read morewent above and beyond to help us in finding our new home on a short timeline. Anytime we had questions, concerns, or requests, Debbie followed up promptly and with action. The maintenance teams that Debbie employs are incredible and do high quality work, we're especially impressed with Gil's work with JCR. I highly recommend choosing to work with Debbie and North Pacific Property Management, you'll be in excellent hands.

I have been connected to North Pacific for the past 9 and a half years as I was renting a house…read morethat we lived in. They were always quick to help, respond, and support (especially with maintenance or repair through Management). I am grateful for this experience that I had with North Pacific.

Jenni helped me rent out my condo and the process was smooth. I appreciated that she promptly…read moreanswered my questions including one I had about the security deposit. Her advice was grounded in experience which made me feel confident every step of the way. Highly recommend her to anyone looking for a reliable leasing agent.

Jenni has helped us twice with renting our downtown Seattle condo. During the marketing phase,…read moreJenni did a great job showing the unit continually while remaining available and responsive to our questions. While we did not engage Jenni's affiliate for ongoing property management, Jenni still kept in touch throughout the year. It was her proactive communication that also helped us feel comfortable we were fulfilling all of the landlord responsibilities and following all necessary housing laws that Seattle has recently and historically passed. When that first year was up, Jenni expertly navigated a difficult transition, leaving us with zero down time on the rental and getting a new tenant signed and moved in smoothly. We will continue our relationship with Jenni as long as she'll have us, because we have been extremely pleased with her service.

I rented from Avenue One (AO for length) for two years and I cannot recommend them to renters who…read moreare looking for consistency or dependability in their landlord. The first clue was in month four after we reached out to our property manager about cutting the 6x6(ish) front yard. We requested AO to amend the first draft of their proposed lease agreement to exclude the yard as a tenant responsibility - they agreed and the lease we signed included no tenant responsibility for the front yard. When they finally hired someone, the third-party company blew a rock that shattered our glass door. Given the glass covered the entire door, it was an extreme safety and security hazard. We shared with AO that someone could easily kick it in and that it could also easily break w/ daily use. They came out quickly to assess and scheduled a third party shortly after. We then made time out of our professional schedules 5 times to get evaluations which AO insisted upon even after given guidance to replace by 2 separate contractors. It took us emailing the owners of AO directly to have them schedule one final evaluation, which ultimately suggested replacement anyway. It took TWO MONTHS to replace our front door, and only after requesting and negotiating were we offered compensation. The front lawn was not mowed again for the last 18+ months of our lease. This was a pattern. AO hired third parties that weren't consistent in communication or performance. Other maintenance requests were put off and ignored. In the case of a separate upstairs bathroom issue, the hired team broke an item in a bedroom and left $20 to help replace it. We received a new property manager after the door incident, and while certainly better than the first, the communication felt clumsy, incorrect, and in need of prompting rather than being proactive. I expect more from a company that chooses to rent to people, as it should be predictable and dependable in exchange for the monthly rent - and we were tenants that paid rent on time, every time. We gave 50+ days of notice before vacating. A new employee from AO who showed properties sent an email at 1pm on Friday to begin the process to list our apartment but mentioned no timeline. Less than 4 hours later, we received a curt email alerting us that an ad "was live" and that they had "3 people waiting to see when they can tour" on Monday afternoon (less than 24 business hrs). After calling and sharing our circumstances, they emailed it was within their rights to show our home w/o consent with 24 hrs notice. My roommate negotiated a few days to return from travel and to secure our valuables. Our caution only came as a result of several encounters where the AO team and their third-party contractors broke things in our house. The request we received to show our home and the striking urgency that AO created is a pattern that shows they do not respect tenants. Pressuring us to respond to them showing the apartment over a month before our lease ends with 4 hours in between emails is not reasonable. It is particularly unreasonable given we had provided our notice to vacate over 2 full weeks before that email exchange (nearly 2 full months before our two-year lease ended). This urgency to move rapidly had never once been AO's approach to maintenance for any concern we had. When the agent ultimately showed our home, they sprayed heavily scented perfumes (they admitted to this later) in our purposefully unscented home, resulting in significant allergies that caused a night of headaches. When it came to the walkthrough, we had to basically beg to be there. The timing of the walkthrough was shifted on the night before the appointment. In an email before the walkthrough, they mentioned extra charges if our unit wasn't in the same condition it was upon move-in. However, we confronted them with language from the Seattle Renters Handbook that if cleaning fees are charged as a fee before move-in, you cannot be charged for cleaning after moving out. They requested we sweep the rooftop deck that was rotting and decaying - yet another ignored maintenance request that they received months before they knew we planned to move out. We did get the full deposit back, but I have to chalk that up to our clean nature and our unrelenting focus on over-communicating and keeping written records. This level of vigilance felt exhausting, but something we had to keep up with AO because they never seemed to have our best interests in mind. Ultimately, I could not in good conscience recommend this company to any renter. AO showed time and time again what they thought of us by providing absolutely minimal service and little respect to us as renters. If you do rent from them, start keeping written records and don't hesitate to contact the Seattle Tenants Union for guidance. The only striking positive was the initial real estate agent, Barb Bender, who was incredible. She showed care, created clarity, and sold us on AO.

First of all, we are about the best tenants you can find with impeccable rental history and great…read moreincome. This is all verifiable th This house is expensive.. so expensive I am embarrassed to say it here. It came with so many wonderful amenities.. until it turned out that it didn't. A huge modern TV in the basement! I guess that helps make the price worth it! Except the TV is from 2010, cant load any modern streaming services and is basically huge e-waste. (Don't feature it in the add for the house.. ). Its trivial, but our old 2015 TV was giving us some headaches due to its age, so seeing this in the add was like "ah! Perfect for us!" But. hilariously the huge TV doesn't work unless you hook it up to a laptop with an HDMI cable across the room. Don''t believe me? Look up Sharp Aquos Quattron. See if it hooks up to even Amazon Prime Video (spoiler alert, it doesn't). (Oh and it turns out Netflix stopped supporting this machine many years ago). The hoops we had to jump through to secure this house! Way too hard. Its almost as if they are justifying their service by putting people through the wringer.. we could have cared for this house ourselves and done just as good of a job if not better.. but they justify their enormous costs basically by making people go through SO MUCH effort. It's starting to feel like a grift/cash grab. That being said there are positives. Kathy is kind and responsive (was). The recruiter who we contacted was just wonderful. So it's not the people we deal with, it's the actual process, hoops and the rug pull we are currently feeling. We arrived after an arduous move, very long and serious to find our trash so full and heavy that the garbage men rejected it due to its weight.(400 pounds?). this is after my wife and I both pushed and pulled it up the hill to the street, injuring ourselves in the process. So now we are saddled with this super heavy trash and nowhere to take it and no where to put OUR trash.. We PAY for our trash services... so.. ? Find a house that is being rented by the owner and just do a good job caring for the home. You will save yourselves THOUSANDS of dollars, a myriad of hoops, headaches and effort. Plus they force you into a 24 month lease.. and now I know why.. because people would leave in droves. So that's some more good advice, if they force you to do a long term lease, that is a big red flag. Also, we have rented sight unseen in the past. No problem. Why? Because those owners were confident the house was fine. If they DONT allow sight unseen.. what does that tell you? Something is wrong.. or they are hiding flaws that they want you to walk by without noticing so they can sign their 80 page move in documents. More good advice, ask about sight unseen (even if you don't intend on doing that and see what the response is). They reach out 3 times to verify we set up utilities (a month after we already did that) almost as if to justify the existence of the utility manager.. but the internet, the one and only utility besides electric we need to work for our jobs.. that doesn't count, no assistance or advice there, just figure it out.. but if you pick the wrong services you are in for another headache. Just make sure you pick the same service that the house had before .. or you are in for more delays, headaches and stress. The home is quite lovely as is the yard but far from worth this cost (the cost includes pain, stress and anger) ... and there were some issues moving in, the drawers and cupboards were grimy and we had to clean it all with a scraper. Yuck. a couple bad electrical outlets (which we haven't even mentioned yet, one issues at a time, we are not trying to inundate them).. wiggly and loose thick glass shower and bathroom doors (all of which look brand new and never tested but sure do look nice. Pooling water on the floor after a shower creating a mold stain. We created tickets in the portal, but they are now showing closed and resolved! (They are NOT resolved). Its just for the money we pay, you would think the things that were part of the draw, (like the TV) would work and not just be more work for us.. heck for this money even be set up for us on our arrival! But no.. we are saddled with a big (70 inch) hunk of junk. If I owned this company I would make it right by purchasing us a TV that actually works with the modern streaming services (not some ancient xFinity Vudu nonsense). Last but not lease.. the faucet. We come home.. burnt from moving, start our first dishes and it squirts right in our faces! LOL.. its hilarious..until its not. except nobody seems interested in fixing it.. or if they are we are not in the loop. I jammed my thumb up into the faucet so now at least it sprays in other directions than directly at our bodies. Maybe waiting for parts? Maybe they should tell us that. . This post is from 2023 . but somehow just showing up now, you should hear about the MOVE OUT PROCESS. It was even worse.. AVOID THIS BUSINESS AT ALL COSTS.

We had the pleasure of working with Candice as our realtor when my wife and I purchased our home in…read more2021, and the experience was outstanding from beginning to end. I never once felt worried about whether we would successfully secure the home because I trusted her process, judgment, and negotiation strategy. She guided us confidently through every step, and we ultimately came out on top. As a real estate appraiser, I also regularly speak with Candice about local market conditions and real estate trends. Her professionalism is impeccable, and she consistently demonstrates a strong understanding of properties, market activity, and the needs of her clients. She is knowledgeable, responsive, honest, and committed to representing her clients in the best possible light and on the strongest possible terms. I would confidently recommend Candice to anyone looking to buy or sell a home.

We couldn't have asked for a better realtor. In a slow market, she sold our condo at full asking…read moreprice in just two weeks! She brought in excellent staging, arranged stunning professional photos, helped coordinate pre-listing repairs, and guided us through every step of the process. Her communication was outstanding--we were always informed and knew exactly what to expect. She made what could have been a stressful experience feel easy and seamless. If you're looking for a knowledgeable, proactive, and results-driven realtor, I highly recommend her.

Kim from Seattle Rental Group was amazing! She was incredibly helpful throughout my search for a…read morenew home in Seattle. She generously took the time to offer advice, answer my questions, and walk me through the process even outside of our scheduled appointment. Kim truly cares about her clients and gives them her full attention. Although I ultimately chose a property that I found on my own, she still kindly took time out of her day to help me evaluate it and talk through its pros and cons. Her support, honesty, and genuine willingness to help made the entire process much easier. I'm extremely grateful and would highly recommend Kim to anyone searching for a home in Seattle!

I hired this service to help my daughter find an apartment since she left herself just a month a…read morehalf before she had to be out her current rental. I'm not sure who helped her (Kim?) but the service she provided was top notch! Worth every penny I spent. She gave a huge listing of places that checked off the required amenities and then picked her up and drove her to the top 3 she wanted to see. The only thing I would suggest that would be helpful for this company would be suggestions for reliable packers and movers. I gave them 4 out of 5 stars as the service provider double booked herself and my daughter had to Uber to her next appointment and uber back to her home.

Erica was an amazing real estate agent throughout our first home-buying experience. She was…read moreincredibly communicative, responsible, and patient, taking the time to answer all of our questions and guide us through every step of the process. Our closing wasn't easy--we ran into several inspection and repair issues--but Erica handled everything with professionalism and determination. She stayed on top of every detail, kept us informed, and worked tirelessly to make sure we got to the finish line. We always felt like she had our best interests in mind. As first-time homebuyers, we couldn't have asked for a better agent. We highly recommend Erica to anyone looking for someone knowledgeable, reliable, and truly dedicated to her clients!

Erica was an absolute delight to work with, and helped me and my wife find our first home together…read more She was quick to answer any questions we had, and was able to frequently meet at inconvenient times to ensure that we were able to buy the house that was right for us. We would happily refer her to any of our friends and family looking to buy in the Seattle area.

Seattle Rental Management has been the property manager for our house in Seattle for the past year…read more We're very happy with them and have referred them to friends several times. They clearly walked us through every step of the process as we were considering renting our house. They quickly found tenants and have effectively handled everything related to the house, acting with prompt responsiveness and all at a reasonable price point. Highly recommended!

They do not practice fair housing laws and they discriminate against people who use alternative…read moreverifiable sources of income (section 8 was mine) I was told specifically they wouldn't rent to me because I can't use my voucher with them after stringing me along all month and applying , background check , sensitive info sent to them , all of the above when they knew from day one I had a voucher . All to deny me tenancy specially because my being a voucher holder . I am so disgusted with this business unfair tactics and discrimination. Artis Mendez you should be ashamed of your unprofessionalism , everyone deserves equal housing opportunities, it's the law . But I guess your the gate keeper for this property management company , hope they fire you and get fined