needed transmission work on my 2006 mercury gran marquis, had already taken to one shop on 17a…read morewithout good results, decided to give mr mott a try. we had some misunderstandings at the beginning but he repaired the transmission and worked out our communications problems, he was very friendly and always seemed to be one of the best transmission places I encountered with my repair problems . Most places are there some time and missing other times, phone calls were hard to get them, worldwide transmissions were there every day and if they didnt answer the call, would respond back. yall, this is a great place and fair.

Most honest mechanic I've ever met. This shop is a little out of the way for Charleston, but…read moretotally worth it. I've been several times over the last few months with different cars experiencing different problems and Worldwide was always happy to diagnose and quote the issue with no charge. His labor rates are fair and he always manages to source the parts cheaper than even I can find them. Great shop. Really recommend.

We had to have the stems replaced on our front passenger wheel. They took care of us promptly. As…read morewe left there was an odd scraping/brushing noise. We took it back, they road tested it and found the problem immediately. Then we took the car on a long trip and as it happens we got the notification for an oil change and tire rotation, so we took the car to a dealer nearby. They did the usual multi point inspection and everything checked out, they didn't even comment on the front passenger wheel. So we have contemporaneous independent confirmation of the quality work that Above and Beyond does. We will definitely use them in the future.

I would absolutely recommend this shop for car repairs. James was who I worked with most directly…read more He was kind , professional , patient and helpful while sharing with me the diagnosis of my car. Everyone I spoke with at different times treated me well. I have used their auto repair services before and all three times am completely satisfied with Above and Beyond Auto.

GREAT SHOP!!! Steve is a great guy and VERY honest. I went to Gerald's for brake problems and was…read morequoted over $650 for brakes/rotors and they also tried to get me to have my ball joints replaced, which would've cost another $400-500. Transmission Pros took a look and told me I only needed 2 brakes replaced and the other 2 just needed to be cleaned and resurfaced. They knocked it out in 2 hours and for less than 1/3 of the price. I took my wife's mini-van back the next day and they even gave me a ride back to my house. This is the only shop I will go to from now on. HIGHLY RECOMMENDED!!!!!

Great service. My husband had his A/C go out in his truck. I check on Yelp for a repair shop and…read morefound Transmission Pros. I spoke with the owner Steve. Steve was very nice and assured me that he could take care of the problem after diagnosis and would give us a quote before preforming any work. Prices are very reasonable. Steve the owner is very easy to work with and seems very trustworthy. We are new to the area and took a chance with this business. Glad we did. Thanks Steve. If we need anything else checked out we will be calling you! Highly recommend.

From the very moment, I contacted this location and spoke with Kevin. He was very kind friendly and…read moreknowledgeable of the transmission problems I was having in my 2019 Chevy Silverado. Kevin and his team went above and beyond expectations providing the proper service needed to get my truck going again. I would greatly recommend this place. Thanks a lot Kevin and your team. Also, the cost of service was satisfactory.

Okay so I just pick up my car from there they charged me $765 to give him my car back the way I…read morebrought it I just picked my car up it still sounds like a race car it's sputtering all the engine lights are coming on and all kind of things are coming on . The gentleman called me and said all right well we can fix your car tomorrow and then calls me less than 30 minutes later and tells me that my car is ready now how we found a radiator that fast I have no idea but he told me it was going to be a day and then he called me back 20 minutes later and said it's done . This is Saturday what's today July 14th or 15th . I have all the pictures videos everything they gave me the car back the way it was towed there . I hate leaving a review but I have all the videos and I have all of our phone calls between me and the people so I know they're going to try to talk their way out of it but there is no way and I just am very very not happy that I just got my car back the way I almost didn't make it home I almost had to call another tow truck but they say they fixed it in 20 minutes

I called to get a price on how much they would charge me to put a set of spark plugs on my 2018 GMC…read morepick up truck along with a coil pack that I have purchased. They quoted me $483 which is absolutely ridiculous, they're working on on Covid prices so I shopped around and found H&H auto that quoted me 190 so much more reasonable, these guys ain't gonna retire off of my money!

Update (see original post below):…read more Bottom line: they found the problem, fixed it, shipped the car to us, and covered the rental car. Longer story: In response to my original post below, upper-management contacted me and offered to do whatever it takes to get the car repaired. I dropped off my car the day before we were supposed to move from SC to TN, and their master mechanic got to work on it early the next morning. He found the problem: their other mechanic cracked my fuel tank when banging on it to get the fuel pump out, which was causing a fuel leak. It's hard to believe this mechanic didn't notice this when he did it, which would have saved everyone a lot of trouble and Paul's Car Care a lot of money. As a result of the cracked tank, they had to order a new fuel tank, but we were moving that very same day. So, they offered to fix the car and ship it to us in TN. When I requested that they cover a rental car, they offered to cover $100. After a little back and forth, they offered to cover the rental car until they returned out car. A week later, they returned my car with everything working properly. -------- ORIGINAL POST Bottom line: they damaged my car during the repair and didn't fix it. The story: I brought my car in for a fuel pump replacement on 5/16/2025. They replaced the fuel pump, but now I can't fill up my gas tank. Brought it back to them on 3 different occasions, but they couldn't figure out the problem or fix it. So, now I can only fill my car up with a little more than half a tank of gas, which, as you can imagine, is very inconvenient. The manager, Cody, repeated said he was "stumped" and had to call others to try and figure out the problem. And, he would only bring up possible problems when I identified them first. Seemed like he was trying to send me on my way thinking there was no way to fix the issue. He also admitted that the mechanic working on my car was inexperienced, while simultaneously claiming he couldn't have damaged anything, specifically the fuel canister that is right next to the fuel tank. And, Cody continued to insist that the mechanic does reliable work, even though redo his work by reinstalling the fuel pump the mechanic installed... Cody did offer to replace the fuel pump, said he ordered it, and scheduled a follow up appointment. But, when I showed up, he said the part never arrived. He never bothered to communicate that to me before I drove all the way across town. And, he never offered an apology for wasting my time. To their credit, they did replace several parts without charging me, but this was not without some back-and-forth. And, at the end of the day, the problem still persists. So, I'd love a refund on the fuel pump replaced--the repair that resulted in the damage. Wasted a lot of time and spent a good deal of money with this shop only to be left with a problem I didn't have before I brought my car in. They're either incompetent or dishonest, or a combination of both. Very frustrating. I would recommend you try Gerald's or Marks Super Service Center instead of Paul's Car Care.

I know this business gets a bad rap sometimes, and spending money that is tight can by very…read morestressful as was our situation, but our experience with our rebuilt transmission was more than what was expected and resulted in unnecessary stress and the problem solved

This is a terrific auto repair shop specializing in transmissions. They have a great work ethic and…read morehave been in business about 30 years.

I'll spare the details but the communication was awful. Im a pretty patient and understanding…read moreperson when it comes to mistakes but i began to get frustrated when what they were doing seems unethical. They increased the charge of my diagnosis twice and didnt mention the increase until after the fact. I just wanted my vehicle out of there and during the check out process i was almost overcharged $150 after disputing it. It was a mistake on their part but those mistakes occured throughout my entire experience. They also have an AI bot who takes calls and its very frustrating. They are also extremely over priced. As soon as i got my vehicle back i called other shops and they were a 1/3 of the price cheaper than what was quoted. Please spend your time and money elsewhere.

We brought our car in on a Saturday for a specific noise during light acceleration and an overdue…read moreoil change. After diagnostics, we were told the noise was from the CV axles (and that brakes were also needed). We agreed to replace only the axles, quoted at $1,600+, and were told the car would be ready Monday or early Tuesday. From there, communication completely broke down. We received no proactive updates. Multiple calls were routed through an AI system with no callbacks. When I finally reached a person, I was told the staff member handling our car had been out sick and that parts were delayed due to a storm. Totally understandable -- but no one called us, despite us coordinating work, school, therapy appointments, and Uber with one car. We were then told the car would be ready Wednesday, but again received no call. On Wednesday, we were told one axle never arrived and repairs would be done Thursday -- again, no prior notification. When I picked the car up Thursday and paid $1,500, the exact same noise was still present within a quarter mile of driving. I immediately returned. After initially being told it was due to not replacing the brakes (it was not a braking noise), they test-drove the car and then said the real issue was a gunked-up timing chain/belt, which they "fixed" with another oil change and flush. The noise stopped. That raises a serious concern: why were $1,500 axle replacements done when the original issue was misdiagnosed and resolved with an oil change? Had this been correctly identified, we would have made very different decisions. Between the misdiagnosis, repeated missed timelines, lack of communication, and unnecessary expense, this experience was extremely frustrating and left us without confidence in the work performed.

So much better than a dealership. You can see the work being done, are able to talk to mechanics,…read moreand they only do what is needed/requested. The oil change, air filters & general inspection was all done within an hour and reasonably priced. Highly recommend, an interesting find of quality services.

Always great service when I visit Honda Medics. Jermell, at the front desk is always welcoming. The…read moreyoung man who has worked on my vehicle the last few times has been very informative and explains repairs in a way that is easily understood to a novice.