Had a ridiculous issue with my Ford Explorer. The spring for the gas cap broke and it would not…read moreopen. My gas light was on, I had my son and 100 lb dog with me and my husband was deployed. Called Ford and they said this was a very common issue, but, it was not an active recall and the warranties we had on the car didn't cover the repair (). Was going to be around $1500 to repair. Not only did these guys drive myself, my son and my dog home, they ordered the part and fixed my Issue for LESS than $400. Their customer service was AMAZING, AND they came to pick me up to get my car when it was finished.

My husband went here because my dads bmw auto sensor went off letting us know that our front driver…read moretire was leaking They charged us and didn't even fix the tire. We drove to Virginia for family event with a nail in our tire. I go to Gerald's now even though this place is in walking distance

I'll spare the details but the communication was awful. Im a pretty patient and understanding…read moreperson when it comes to mistakes but i began to get frustrated when what they were doing seems unethical. They increased the charge of my diagnosis twice and didnt mention the increase until after the fact. I just wanted my vehicle out of there and during the check out process i was almost overcharged $150 after disputing it. It was a mistake on their part but those mistakes occured throughout my entire experience. They also have an AI bot who takes calls and its very frustrating. They are also extremely over priced. As soon as i got my vehicle back i called other shops and they were a 1/3 of the price cheaper than what was quoted. Please spend your time and money elsewhere.

We brought our car in on a Saturday for a specific noise during light acceleration and an overdue…read moreoil change. After diagnostics, we were told the noise was from the CV axles (and that brakes were also needed). We agreed to replace only the axles, quoted at $1,600+, and were told the car would be ready Monday or early Tuesday. From there, communication completely broke down. We received no proactive updates. Multiple calls were routed through an AI system with no callbacks. When I finally reached a person, I was told the staff member handling our car had been out sick and that parts were delayed due to a storm. Totally understandable -- but no one called us, despite us coordinating work, school, therapy appointments, and Uber with one car. We were then told the car would be ready Wednesday, but again received no call. On Wednesday, we were told one axle never arrived and repairs would be done Thursday -- again, no prior notification. When I picked the car up Thursday and paid $1,500, the exact same noise was still present within a quarter mile of driving. I immediately returned. After initially being told it was due to not replacing the brakes (it was not a braking noise), they test-drove the car and then said the real issue was a gunked-up timing chain/belt, which they "fixed" with another oil change and flush. The noise stopped. That raises a serious concern: why were $1,500 axle replacements done when the original issue was misdiagnosed and resolved with an oil change? Had this been correctly identified, we would have made very different decisions. Between the misdiagnosis, repeated missed timelines, lack of communication, and unnecessary expense, this experience was extremely frustrating and left us without confidence in the work performed.

Just wanted to update my review per my recent visit. I have a 2022 Mercedes GLE350 that needed B1…read moreservice. I decided to take my car here instead of back to the dealer where the cost for this service is outlandish...and I am glad I did!!!, besides the internal "know how" of the Mercedes brand the knowledge and customer spirit of owners Natalie, Justin and their team is outstanding!! This place just oozes customer service , support and professionalism!

Stay far away from this business. It's not a transmission repair shop It's a transmission swap…read moreshop. I took my Jeep Grand Cherokee in for diagnosis for a shifting problem. I asked them before I brought it that they repair transmissions and was assured they did. After having the car all day, I got an estimate for a transmission swap. They were going to sell me a used transmission with only a twelve month twelve thousand mile warranty,only good at this summerville, south carolina location for fifty five hundred dollars. Shop labor was listed as $1890. The trans was offered witha minimal warranty, three thousand one hundred and seventy four dollars. The total bill with taxes came to 5 thousand five hundred and twelve dollars. Their diagnosis was possibly a bad clutch pack and the only thing they would do it was swap out my transmission for used transmission and that they don't work on my transmission. I asked, why don't they work on my transmission? And I was told, they just don't work on it. The labor estimate of one thousand eight hundred and ninety dollars was very sketchy. No labor hours listed, just one thousand eight hundred and ninety dollars in labor. He must be paying his mechanics very, very well. And has a loaded labor rate of about two or three hundred dollars per hour, according to my mathematics or he just tries to soak every customer that comes in there for all he can get. Apparently, the owner does not know that you can look online and find twenty businesses that sell used and remanufactured transmissions over the internet. I even found the used transmission for sale that he was going to purchase to put in my vehicle, it was fifteen hundred dollars. This AAMCO marked it up to 3 thousand three hundred and thirty five dollars. So this is not a transmission repair shop. It's a swap shop with an owner whose only intent is to soak you for as much money as he can get. He told me it was probably a bad clutch pack, and I looked up clutch packs online. You can buy clutch pack rebuild kits from many different vendors. But this AAMCO only has one thing in mind: to rip you off for as much money as he can. So this is the business model. Find a used transmission online over double the price of it from what he paid from the online retailer. Put a grossly padded labor bill on the estimate. Then, take your transmission, your core, and sell it back to another transmission repair place for probably a thousand or two thousand dollars. What a racket this guy is running. This is not a legitimate business. This is a racket. Heed my words and stay far away from this place. And to add injury to insult I had to pay $140 diagnostic fee. It was like an episode of the Sopranos. I'd give zero stars if I could.

I had this shop replace my oil pan gasket and do some transmission work on my 66 mustang, and they…read moremessed up both. My oil pan gasket leaks a ton of oil, and when I took it back to get it fixed, they blamed the leak on my oil pressure sending unit. When I got the car home, I cleaned all the oil off and the only leak was from the rear of the oil pan. The transmission work I had done they completely messed up. I had the bellhousing replaced, clutch fork replaced, and some other stuff. Recently, I noticed my clutch pedal feeling very heavy and my transmission started grinding when I shift. I pulled the transmission and found that Edwards hadn't put all the fluid that leaked out when they pulled the transmission. There was only 1.5 quarts, when there should be 3 quarts. And to top it all off, none of the bolts for my clutch where tight. Some were hand tight. Because of Edwards, my transmission is destroyed and I have had to replace it myself, and my clutch which was $1,000, is potentially destroyed. Do NOT take your car here

DON'T bring your car here! I turned in my vehicle on 11/18 for some suspension repair, brake work…read moreand tire rotation totalling over $2,000. When I picked up my car, my emergency brake no longer worked -- technician failed to properly restore the vehicle to safe working condition. Owner then called me numerous times claiming I am being dishonest on my review and then, just today, threatened to sue me because I exposed the shop for faulty repairs. I will NEVER AGAIN allow Edwards Automotive to touch my vehicle for any reason. UPDATE: 11/22/2024 @ 4pm Independent repair shop found and fixed this problem caused by Edwards Automotive: "Emergency brake not attached to rear drum on driver's side." Facts matter.

We have usually been dealership folks just because we change cars out too often and they're always…read moreunder warranty. However, after recently moving to Summerville and recently keeping cars past their warranty, we were on the lookout for a local mechanic. We saw many positive reviews on Morrison and also on the phone they were extremely polite. Recently took the Volvo in for a brake line flush for preventative maintenance plus it was braking kinda funny, they took care of us and had us in and out around lunchtime. Clean shop, friendly folks, and prices were very reasonable. Taking the kid's BRZ in this week for some preventative maintenance and confident they'll take just as good care of us then as they did in the past. Overall, Kenny and Laura are great folks with a great attitude.

I initially went to Morris automotive several months ago due to their positive reviews. Since that…read moretime, I've had my vehicle repaired by Morrison automotive twice. Both times my vehicle was quickly diagnosed and repaired in a timely manner which I truly appreciated. The owner is very approachable and helpful. Today my driver's window became stuck in a "down" position after I ordered my morning Latte and I could not get it to roll up. It was cold and drizzling outside, and I went to Morrison to ask for help. The owner, I think his name is Kenny came out and helped roll it up! He offered to get me a price quote on a new window switch and contact me in a couple of days with a quote. I am so thankful that Morris Nissan was able to help me and is available to assist with my vehicle needs.

These guys are really amazing! I was stranded and needed a serpentine belt replacement, so I towed…read moremy car here and they were so helpful and kind! They offered me a courtesy ride home and back to pick up my car and they offered me some options on pricing. I will definitely be returning for future repair needs!

I have to say that these guys are rock stars! Robert and Jake were amazing! I am an out of town…read moredad with a daughter who has a BMW! They were honest and communicated every step of the way and will continue to use them moving forward. Honesty, credibility and integrity they have. Thank you!!!!!!!!!! if I could do more than 5 stars I would!!!!

I would strongly recommend Holt Transmission. Will was very knowledgeable and was able to diagnose…read moreand fix my vehicle's transmission quickly. Will runs an honest shop and does great work.

Absolutely the worst experience I have ever had! They sat on my car for a month and did zero work!…read moreClaimed they replaced the starter and that it fried on installation. In the end he told my wife we should be grateful they did not charge us for the labor or the new starter. After taking my car someplace else their technician informed me the serial number on the starter was the one on the original one that came with the car. Manager was combative and rude. Had to continually call him for any status. Run do not walk away from this dump! I will never ever do any business with again

I had an awesome experience with Trans Tech Transmissions. The customer service was outstanding,…read moreand my car was fixed in a timely manner. Benny updated me through every step of the way and provided me with affordable options for my repair. They are honest and did a great job with my car. I will only take my car to Trans Tech from now on and can not recommend them enough!

From the owner: We at TRANSTECH are here to provide our customers with A+ service. Not only are we certified in…read moretransmission repair, we also can meet your engine, suspension, electrical and HVAC needs. Give us a call.

The absolute best ! I just moved to SC and needed a good…read moreshop to find and really hesitated trying anyone new . But By luck I found Paul's shop . This dad and son duo are the only ones allowed to touch my care from now on . They provide the best service with their warm smiles and caring hearts . If you want true honest service , come here . You'll now your in the right place when you feel at ease right away . Thank you guys , your are the best !

I called to get a price on how much they would charge me to put a set of spark plugs on my 2018 GMC…read morepick up truck along with a coil pack that I have purchased. They quoted me $483 which is absolutely ridiculous, they're working on on Covid prices so I shopped around and found H&H auto that quoted me 190 so much more reasonable, these guys ain't gonna retire off of my money!

I had the absolute best experience with this mobile mechanic service. They worked on my Rolls Royce…read morewith the kind of honesty, care, and attention to detail that is nearly impossible to find these days. Luis, in particular, was phenomenal--hard-working and knowledgeable I've dealt with countless reviews over the last 20 years and their service is as deserving as any 5 stars I've left. From start to finish, everything was transparent, fair, and handled with true expertise. They went above and beyond to make sure everything was perfect. If you're looking for someone you can truly trust with your vehicle--whether it's a luxury car or your daily driver--this is the team. I would give them 10 stars if I could. Highly, highly recommend!

Super quick response and great service on a holiday....nice guys and very fair on the…read moreprice...highly recommend!