I HIGHLY recommend this group, I was going out of my mind when my boiler wasn't heating, when I called this group I wasn't expecting them to show up in the same hour but also it took them little to no time to find the root cause and correct the situation. True professional, Fixed it and returned my peace of mind without shaming me of the age of my unit you wont go wrong by calling this place, Im glad I did, they are now in my phone of people to call or recommend : ) read more

Highly recommend. always there when needed. knowledgable and reasonable! Couldn't ask for more. read more

I wanted to take a minute to give a great big thank you to Paul at A&S Nathan heating and cooling. I was having a problem with my air conditioning on a Sunday afternoon and he spent a lot of time on the phone with me trying to help fix the problem. In the end we did get it running again and I can't thank Paul enough for the time and attention he gave me. He was so patient with me not knowing the system very well and even had me send him photos so he could better explain where to look. These techs are amazing and always call back promptly if it's after hours. I just can't say enough about the great people at this company! T. Buckley read more

Prompt and professional from start to finish replacing my furnace. I had 4 estimates they weren't the least expensive and they weren't the most expensive all were very close but, A&S were the most professional, everything was handle when they said, estimates were sent promptly, they went above everyone else and I have no worries for 3 years. Thank You Team A&S read more

A & S Nathan Heating & Cooling - Heating & Air Conditioning/HVAC Near Me - Ansonia, Connecticut

A company that you can trust!!!!! It is hard to find now in this lifetime!!! They not only came out and fixed the problem on my furnace but they only charged for the part and the hour visit it took to fix!!!!! I have all good things to say about this company !!! I give them a 10 out of 10 !!!! Thank you for doing good Business !!!! read more

Al is the owner & gave us the estimate for a mini split ductless AC/heating unit. He had an awesome crew and what a fabulous job they did with the installation. Ian, Colton and Dave, were all very professional and polite young men. They are lucky to have these men on there team and representing their company. I couldn't believe how fast they were able to get me into the work cue since I had only recently reached out to get the estimate. The price was very good compared to other estimates I got. The office staff were also very helpful and really responsive to all my needs. I highly recommend this company regarding my experience with this type of installation. read more

A&S Nathan and Son is an AMAZING company; I could not be more pleased. They replaced my AC system, gave me a great quote, showed up when they said they would, and the job was done perfectly. Not a single issue. HIGHLY recommend them to anyone. read more

Parts markups are RIDICULOUS.... downright criminal. 100-200% markups in some cases. 5 ft length of 3/4 PVC at Lowes is $2.50 - They charged me $20 for 4 ft!!! An inducer motor that sells for $200, I was charged $460!!! I totally understand that you need to markup parts. You need to pay someone to be on the phone ordering them, picking them up, etc. but to charge more than double is just ridiculous and taking serious advantage of people who have no clue how much some of these parts cost. I tried to give them the benefit of the doubt the first time around when I did all the recommended updates to my heating system and that's when the fun started. They left me with a busted pressure valve that leaked water all over my basement and a condensate discharge line that was not changed out when they installed a new condensate pump. I had to fix the condensate line myself! Then when my furnace on the other side of my house crapped out in the middle of winter, I was stuck calling them in a bind. That's when I got smacked with the BULL$#!^ $460 for a draft inducer! They bait you into a "Service Contract" with reasonable equipment maintenance pricing and 20% discount on labor. Then they show up and quote you through the roof for the parts and you pay through the teeth. DO. NOT. CALL. THEM. Update to the below after the oh so professional reply from the owner. A parts markup of more than double is insane. So many people have commented the same as well. Being in business for more than 20 years doesn't mean a damn thing. Yea I called you again after my horrible experience beforehand because it was freezing on a weekend and my elderly parents live with us. Trust me, if I had a choice at the time to call someone else, I would have. read more

I would give this company 10 stars if I could. Definitely the most solid crew I've ever seen, 2 days for a full central air install duct work and everything very clean work too. The owners Al and Jake are the best and their work speaks for itself. I recommend them for any job big or small. Can't wait for the summer so my family and I can enjoy our AC in our new home! read more

As far as their work goes there labor rate is good and the work they do is top notch, but if you need any parts for repairs they charge and INSANE premium on those parts. I can see that they need to make some money there, they have to spend the time buying and the cost to stock parts etc, but 150-400% mark-up is beyond extreme to me. The high price items have the "'lower" (150% mark-up) e.g. a $100 circulator is charged at $250 a $30 relief value is charged at around $150, $10 for a 3/4 pipe fitting, $5.00 a foot for wire etc. read more

The service is outstanding. They are kind and very helpful. Technicians are skilled and extremely professional. I can't thank them enough for their service and explaining everything to me. Plus they love dogs! read more

I have used Al with A&S Nathan for several years for routine service and equipment installation. They respond very quickly and often can get a technician out on the same day to solve issues. They have never tried to upsell me anything and provide very competent and reliable service. Highly recommend. read more

I called them for my central air conditioner that seized up. When I did not receive a reply, I called the next day to follow up, as it is 90 in the house. The woman answering the phones said that the owner "decided to pass" as another company worked on the unit. I explained that no one else worked on the unit, and that it just stopped working yesterday, and no one else had come out. She said that the call center had written it up that someone else serviced the unit. I explained that this was incorrect, and the woman at the call center must have been confused. She reiterrated that they "were going to pass" It would have been nice for them to return my call, and let me know that, rather than leave me waiting for a call during a heat wave, and scrambling to find someone else. read more

This company is amazing. Every time I have called them for my oil burner problems they come out within a few hours. Or in the case of my last time exactly when I scheduled them. Their oil burner maintenance technicians are professional and friendly. Also a sign of a well run business. I highly recommend them read more

This company took over the company that installed our A/C. We were so happy with the previous company and owner, Mike, who not only installed our a/c, but serviced it every year. This company claimed that it would care for our servicing going forward, but now refuses to help us. Very confusing, very unprofessional and very disappointing. AND...the woman who answers the calls, hung up on my husband. All in all....stay away! We are looking for a new company now, but what an inconvenience. They had our business....but refuse us? Not a way to do business, and zero customer service. read more

Jon explained the problems with the central ac system. Two different issues. I was pleased that he took the time and explained what he was trying and why. It was fixed. read more

Al and his staff are amazing. I had a leak yesterday and Jody got Dave out to my house in less than 2 hours. Dave was knowledgeable and professional. Fixed in no time. I have known Al for a longtime and he operates his business with professionalism and compassion. If you need this kind of work, don't think twice. Call A & S Nathan. Thank you Al, Jody and Dave. read more

This week we decided to replace our 12 year old oil water heater and burner due to some noises from the tank, so it wasn't an emergency job. A few weeks back when I first thought about having this job done, I contacted A&S Nathan first, since I had them tune up my old water heater last time and knew they did great work. All my correspondence was via email while inquiring about contracting them for this job, and I got super rapid responses which was amazing as this was during the COVID19 pandemic and their website said they were officially closed . As I always do, I get at least 3 estimates, so I contacted a few others who were recommended to me from various sources. While some of them had prices that made me very interested, they all seemed to have "a story" or something that gave me concern about them, and forget about getting call backs in reasonable amount of time, or locking down a date to do my job. A&S Nathanson quote was low as compared to other established businesses ( non-solo plumbers) that provide a full array of Heating & Cooling Services. When I decided to select them, they offered to do the job that morning ! Wow ! As technology worker, I loved their text based alerts before they showed up, not waiting around for hours wondering when they would show up. The installer was super knowledgeable, professional and I can't believe it only took about 2.5 hours for the whole job including removing the old burner and tank. They clearly had done this many times before because they had such an efficient process for changing water heaters. The technician removed the old unit, and the supplier delivered the new unit at the perfect time to keep the install process moving forward efficiently. Plus they installed some new parts that I am sure others wouldn't have thought to do, or at least without adding to the price of the job. So when you need Heating & Cooling services , including water heaters, consider A&S Nathan, LLC for their professionalism, responsiveness, knowledge and pricing. You won't regret it , they are 5 star ! read more

First time having my furnace cleaned. Had my furnace cleaned prior for years with a different company thought to try something new...biggest mistake! They came in and after cleaning my furnace it started making a noise that Was never there before! When I called to ask them to have them look at it and manage the issue that wasn't there until after they cleaned it they were so rude and accused me of the noise! The tech then said he would charge me if he comes back to my house which I was so upset about that in which he told me to relax. When explaining my plight to the supervisor he proceeded to tell me "maybe the tech was cranky." When the tech Dave was forced to come back to my house both the supervisor and the tech began defending their work adamantly and denied that this noise wasn't their fault. Well it wasn't there before they cleaned it! No inspection of their work was done clearly after the cleaning. They said they will charge me 200.00 to rectify the noise. PLEASE DO NOT USE THESE people. read more

The good news is that they were here within an hour after my call and my A/C was up and running 30 minutes after that. Would've been a 5-star review. The bad news was the $388 price tag. I kind of get the $155 labor charge but $220 for a capacitor? Really? You call yourself an honest & trustworthy company. How do you justify selling an A/C capacitor for $220 when everywhere online sells it at or under $65? A call back to them was a waste of time. "That's what we charge." OK. And this is what I do when I'm overcharged. I write. A little customer satisfaction would go a long way in the long run. read more

A & S Nathan Heating & Cooling - $220 for a $65 part? - Heating & Air Conditioning/HVAC Near Me - Ansonia, Connecticut

This company took over accounts from our previous Hvac company which we liked very much, but owner retired. Technicians came to our house for spring tune-up/check A/C units. Charged $400 for two units. Two weeks later, the air handler(which they checked) was icing up and leaking water all over the place. Called, and tech(owner) came out to see what the problem was. When I questioned why we were having this problem when they were just here, the owner got all irate and salty, saying "go find someone else, I've had a bad day", got in his car and left! Seriously rude and unproffesional. Turns out I needed more Freon, which they never diagnosed or recommended. Steer clear! read more

Used them for adding ducts to our new finished basement.. they brought out vents that our contractor couldn't use. We called them and let them know and they offered to refund us without any issues! The tech that did the work was very nice! Overall great experience and will definitely recommend! read more

This company does service work for Parkway Fuel in Bridgeport I called them with furnace issue , turns out blower motor went out The diagnosis was $165 to replace motor was $250 + $165 per hour Labor on top of diagnosis. I quickly paid them $165 & sent them on there way. Had another heating & air co come fixed it in 45 minutes for $200.00 Turns out blower motors are $80.00 at supply house to buy one. I have 2 furnaces side by side so one was still working , so I have the Option to check pricing with heat still running. read more

Allen Nathan and his crew just installed our new air conditioner. Couldn't have asked for a nicer group of people and better service. They are always timely, efficient, and provide reasonable prices. We highly recommend them. read more

Worst Customer Service! I have service contract and called tech cause I thought something was wrong with heater.......Tech came and I realized I forgot to turn on Heat.... Tech says he has to charge me anyway.... Said it was not a mechanical issue.....I said I agree it is No Issue..... He said because it is not a mechanical issue then he has to charge me.... $125 for showing up.....but if thermostat was broken then there would be no charge! Doesnt make sense.....they should be happy that there is no issue but not the case... Why have a service contract???? I paid them cause they threatened to cancel my contract and take me to court... Bullies!!! Anyway I hope someone reads this and stays away.....FAR AWAY from this company! First time I called to top it all off! I have read other horrible reviews with same issue on other sites as well..... STAY AWAY!!!!! read more

I used A & S heating & cooling twice now.. The first time was for a install of an indirect water heater. They had it delivered an hour before the techs came. Everything went very well! Yesterday I had my central air serviced by them. It wasn't cooling at all before Luke came. He went through the system and told me he needed to put R22 coolant in it. Works GREAT now!!! Thank you Luke!! Overall I would highly recommend A & S Nathan for sure. Their service is top shelf! Their customer service is also 5 Star! Thanks Heather.. Lou read more

This is an excellent company to do business with! Allen and Jake were punctual, professional, and extremely thorough! They explained everything to me and their prices cannot be beat! I highly recommend A&S Nathan Heating and Cooling! read more

A&S installed my A/C and Furnace. Great service and excellent pricing. Both jobs expertly done. Very polite workers. I saved several thousand dollars by using A&S. They install excellent equipment at a lower price than the large companies. I have a Peerless boiler and an American Standard AC. Great job cleaning up and punctual. read more

I suspect the owners are taking a much more back seat management style here. Alan Nathan was my mother's neighbor and my aunt betsy used to babysit him. We've been customers a long time but the recent service call was basically exploitation of my elderly father. He called to have a leak addressed. A younger guy came out cleared the drane pipe and charged us $300. The next day the leak was still there .Another older tech came out and installed a trap and some pvc and charged my father 95$ just for parts. The leak still remains. Both times checking the coolant level was asked about and we were told it was fine. Turns out that's the problem and well basically it's been a nightmare. After a request for a phone call from Alan another man called and didn't know who his childhood next door neighbor was or who his childhood babysitter was. It's been inept shady dealing with the staff. read more

We just moved into a new home, and needed the furnace and air conditioning system checked out. Al and his team made it a priority to get the job done. They were very professional, reliable, and answered any and all questions we had. I couldn't believe how quickly they arrived! We also were having trouble with our hot water, I made a phone call- and in minutes someone was at the door to fix the problem. Everything was explained in detail and completely fixed! I highly recommend this company. Fast, reliable and friendliest company I've dealt with! read more

Crooks- Used these guys and even paid for a maintenance agreement, sure enough not only did they not uphold their contract but the idiot that works for him cut my furnace wires when I complained that I shouldn't have to pay for a service call when I have a service contract. So My children and I were without heat over the thanksgiving weekend. I called the owner and that guy literally laughed about it, and refused to refund the money I paid for a service contract. ---Please do not make the same mistake that I did and save yourself the stress, choose someone else. read more

Right on time for appointment. Mike our technician was very thorough and took the time to explain everything he was doing. Very happy with our first time use of A & S. Purchased yearly service contract on the spot. read more

I cannot say enough about A & S Nathan response time, service quality and pricing, who came to my rescue during the hottest week of the summer (so far). Our AC went out on Sunday night July 1, 2018. I called my technition that I have regularly used since the system was installed, (and I have nothing but great things to say about him as well). There was such a strain on everyones systems, that made it nearly impossible to get anyone to respond for an extended time, the July 4 holiday was on Wednesday, further complicating the response ability of these companies. I called Allen Natan late Monday afternoon, when it was too late for a response that day. He had a technition to my home Tues, diagnosing the issues, telling me that I needed a new outdoor unit. Since Wedcnesday was the July 4 holiday, His technitions were at my home bright and early Thursday morning (before 9 A.M.) installing the new one. Later that afternoon, the AC again stopped working. He immediately had them beck there, diagnosing and replacing a faulty indoor thermostat (no fault of theirs). Again, I cannot give enough thanks. Mary D. read more