More like Stinkley & Sons. Father Binkley ghosted us. Came to the house and said he was going to…read moreorder us a new water heater bc we were experiencing rust with our hot water. It's been 2 months of unreturned phone calls and messages left with his receptionist (who I believe is his daughter and wife ) and no new water heater. This one left a bad taste in my mouth especially after he gave me the "we are a small family run business and we don't give you the run around blah blah blah." I'm an understanding person if you couldn't complete the job - no problem... a phone call back to let me know would have been nice there Jimbo

Hey they actually showed up...that gets 5 stars right there. They were great though. Replacement…read moremy oil tank, what a job! They cleaned up and it looks great..as much as an oil tank can.

We had the HVAC replaced in one our rental units in Danbury. I had gotten quotes from 5 HVAC…read morecompanies and prices varied. Based on the equipment and price we went with NEAS! They came within 2 weeks and installed the unit in half a day! My tenant is very happy with the nice and quiet unit. Carlos was my contact, he came over to take a look, gave the quote and installed the unit with another person. I highly recommend them!

We replaced our outdoor AC compressor about two years ago, and after contacting several companies,…read moreNew England Air Systems (NEAS Heating and Air Conditioning) in Danbury was the most affordable and quickest to respond. Carlos came out right away and did the job efficiently and professionally. He is very knowledgeable, personable, and easy to work with. What really sets this company apart is their reliability--whenever there's an issue, Carlos is always available and quick to help. After dealing with many HVAC companies over the years, I can say with confidence that NEAS Heating and Air Conditioning stands out for their excellent service, honesty, and responsiveness. Highly recommend them to anyone looking for dependable HVAC work!

We had an air-conditioning system and new boilers installed with East Coast. They are prompt and…read morereliable. For each installation, we had about six people working at one point to get the job done. These were big jobs as old, outdated systems had to be completely replaced. I found everyone to be respectful and helpful whenever I had questions. Bumps along the road were handled smoothly, and they stayed on schedule. The cost was fair when compared with other estimates I'd received. They have a yearly maintenance plan I suggest getting to protect the warranty and ensure that your system is operating smoothly.

I had a great experience with East Coast. They gave us a fair quote and completed their job as…read morepromised. The employees worked hard and were respectful of our property. I would highly recommend them.

I want to recommend and congratulate Climatech for their professional service provide at my home…read more Since Joey O. (tech.) and Joey (supervisor) repaired my HVAC the machinery is working more efficiently, silent and electric bill has gone down significantly. Great professionals in their field!!! Pricing is reasonable, customer service provided by Dianne is great. Most grateful to have found you. Thank you for a job well done.

Install completed, and Joey walked me through the App setup, and he made sure I knew how to operate…read morethings.

I contacted Cobra on a Friday afternoon when my AC died. I reached the owner, who said he would be…read moreby the next morning to assess. He could not come in the morning because of rain. We communicated via text and it was normal--he said he was looking forward to helping and would call me Monday morning. He did not miss an opportunity to comment about how I should have had it serviced over the years, which I acutely felt bad enough about already. Some technical friends tried to help me Saturday afternoon (it had stopped raining early) by replacing the capacitor. I shared that information with him. He said something strange about 'probably' calling Monday. For context: it was in the middle of a brutal heat wave, and I have 2 kids and a dog. I left a msg and texted on Monday and was . . . GHOSTED. No response at all. It would have been (somewhat) professional to just tell me they couldn't help at that point, but to ghost a potential customer was unbelievably unprofessional. My $12K is going to another company.

Tim replaced a furnace, water heater and baseboard heater boiler. Extremely knowledgeable and clean…read morework. Would strongly recommend his services!

We just moved to the area and had heard good things about this company. From what my daughter in…read morelaw told me the guys who came out to the house were friendly, and seemed like they knew exactly what they were talking about. But after calling the office to talk about everything, we completely changed our minds. Someone picked up the phone, Alicia? maybe.. my daughter in law said the tone on the phone was enough to make us take our business somewhere else. It honestly felt like we were bothering her just by calling and asking questions. We ended up going with another company that was actually more expensive, but the woman who answered the phone was kind and helpful from the start. I'd rather pay more than deal with someone who acts like they hate their job. It's a shame because she said the technicians seemed great, but one bad interaction was enough for her to decide we won't be coming back.

What a fantastic company and crew! Always so responsive and takes time to educate us. We have had…read moreall sorts of services and replacements done and each time we are very impressed with the caliber of the employees. (shoutout to Carlos, Jason and Dex) Very respectful and courteous. Can't recommend them enough.

We are very pleased with the service with Brian, as he kept us informed, I'd professional and…read moreknowledgeable. Repaired and happy with the entire process.

Today, I got a text from one of my tenants that the central AC wasn't working, so I called…read moreGiordano's (on one of the HOTTEST days of the year so far), and I KNEW they were flooded with emergency calls. I left messages for Bryon and the main mailbox around noon. They got back to me, and told me that by 2:00 someone could be at the property. I was very impressed. Within a fairly short span of time, it was fixed for under $200. Tell me where you can get THAT quick a response and repair that fast for a couple of hundred!! These folks are great. I'm a landlord, and have dealt with quite a few "HVAC" contractors and companies, most of whom were ripoff artists. I cannot tell you how many times I had to have things redone, after going the cheapest route. They are the real deal. They have done very quick emergency repairs for both myself and my tenants- as well as installing complete system(s) in my home. Nobody is perfect, and I dislike the tone of the ONE negative review (I think there was a communication issue there- I've never had a problem), so I would ignore that bad review. The person sounds simply like a jerk. [UPDATE: I checked that jerk's "review history", and it was almost all Negative-Nancy-Land. So, ignore the bitter schmuck, please] If there were any issues, Giordano's addressed them quickly, and the pricing has always, in my opinion, been fair. They are not the cheapest- but when I went with the cheapest bids, there was ALWAYS a problem, or some stupid drama. These folks are pros, they know what they are doing. They charge fair, they fix any problems. And, they're really nice people. I give them my highest recommendation. [UPDATE: Recently had a small issue with my lower level AC condensation pump, Dave came out and repaired it quickly, and even replaced the air filter for me. Not only is he a really nice fellow, he wore a mask and was very respectful about distancing, etc. Add another star to the review please]

I hired Eastern Electrical Contractors to install two light fixtures in my home, one of which was a…read morevintage chandelier shipped from Germany. Unfortunately, during installation, 3 out of 5 of the glass globes fell and shattered due to improper handling and a failure to ensure they were correctly secured before lifting. My state of shock at seeing irreplaceable glass shattered across my dining room floor took over at that moment. Still, after explaining the situation, the original invoice was dropped from $200 to $165. While I can appreciate the partial discount, $35 off really made me feel dismissed. This was a vintage piece, a detail I had stressed while booking. The destruction of the shades doesn't just damage the fixture; it damages the entire value of the piece. After some back and forth (during which it was stated that it was within reason to fault me too for not explaining the precarious physics of the chandelier), the price was eventually lowered to $100, with a promise that if I found replacements, they would cover the cost (to an extent). Unfortunately, that seems like a long shot; these shades are likely irreplaceable, and I think even they realized the absurdity of trying to find matching replacements. The invoice was ultimately waived, but that doesn't begin to make up for the damage done to a one-of-a-kind piece, plus the hours I have spent searching for something similar since the accident. I am incredibly heartbroken, and while I understand that mistakes happen, this experience fell short of the care, accountability, and empathy I had hoped for. If you're installing standard fixtures, you may not run into issues. But if you're working with anything vintage or fragile, I'd strongly recommend finding a team with more specialized experience, more care, and more willingness to take responsibility if something goes wrong sincerely (and immediately).

Unlike the majority of electricians, plumbers and trades people around here who treat small job…read morecustomers as if we Were requesting an audience with the Pope Pious XII. Courtney, the Electrician's fiancé was friendly, gracious, and accommodating to schedule an early appointment though it was at some distance from their homebase in Waterbury. (I had misread it as being in Waterford). Bill was quick to identify the surprisingly mundane source of an important circuit , which had left us in the dark for two months when the local feudal lord Electrician deigned us unworthy of return visit, as was i was rude enough to call twice to complain. - Did you know that there are special circuit breakers for LED lights.? They drove out and retrieved a replacement from electrical supply store. In a jiff Another repair will require excavation on the outside grounds, which may have to wait till the spring thaw. Otherwise numerous cameras, doorbells and light switches stil await my long delayed implementation of a "smart" home system that I purchased six months ago, before I realized that I'm not that smart, and that setting up a wi fi network, is slightly less complicated than launching a interplanetary space probe program. Haven't got the bill yet, but I have high hopes that my faith will be restored in this state,a wasteland of consumer protection.