I visited A&W Restaurant in Windsor today and scored a FREE small Root Beer Float in honor of National Root Beer Float Day! A random little-known-fact about myself is that I am a bit of a root beer connoisseur, and will drive miles out of my way to taste a new root beer reported to be delicious. To date, A&W's root beer is my all-time favorite for its creaminess, and classic flavor that brings on waves of happy nostalgia. The service was polite, as fast as I had expected, and consistent with previous visits. Hot tip: Root Beer Floats in a chilled mug are again available at A&W Restaurant, for eat-in orders only, and not available on Free Small Root Beer day. read more

A&W Restaurant - Today from 2-8p only, enjoy a free small A&W Root Beer Float with a friend in honor of National Root Beer Float Day! No purchase necessary. - Fast Food Near Me - Windsor, California

ordered the new jalepeno queso Berger and didn't even come with jalepenos, ordered 3 combos meals and only got two fries, nuggets were not even the size of my thumb the workers look very unprofessional service was kinda alright but never coming back again (I had diarrhea after eating ). read more

Friends what is going on here. Hell of a time Ordering but it happens.. but we had to wait a quite a while out front for the food, again no problem. But the food was so bad. The chicken sandwich had a fishy taste and so did our fries. The fries were also super over salty to the point where we didn't even eat them. The chicken sandwich tasted like it was made the day before and reheated, so dry so bad. $34 for crap food. read more

I don't want to give a star,I hadn't had a papa burger in years and was craving one this was the most descusting burger I ever had never want another one they should close this place down read more

Reason why it's a 2 star location. Close early and just leaning on the counter staring at you drive thru the drive through while one guys actually works and mop the floors. Don't plan on it being open after 9:30pm with these slackers. read more

I Don't like to complain usually, but this is really crazy! Hottest day of the year, wait in the drive thru line for 20 minutes, I get to the order box and I order 5 root beer floats, their signature drink, only to have the poor kid tell me the ice cream machine is out for three days !! The three hottest days of this year so far! Could the manager, if their is such a person maybe put up a sign on the menu board or even before you are stuck in line that they are out of that item !!! Hello???, WTF! who is the franchise owner of this place ??? Get with it buddy this isn't the first time this has happened either... who's in charge here idiots? The poor kid at the window, who was so nice, and felt so bad said, this is what I am going to go through for three days!!! This is just ridiculous !!! I see the reviews of this place are less than par... read more

Wow. This was quite an experience. So first of all, we couldn't find the place. Yelp said we had arrived. We sure didn't see an A&W. After a second trip around the shopping center parking lot, I saw an ad for a Papa burger on the window of KFC. On the way out we did see a little A&W sign on the side of the KFC, way up near the roof. Anyway, there was one person being waited on and someone else waiting when we walked in. So we're third in line. We waited over 10 minutes just for a root beer. I was happy to see they used the big thick glass mugs! Just like when I was a kid! So finally it was our turn. I asked for a root beer in a mug. The said they didn't have any clean ones and handed me a paper cup. Another employee said they only have four, yes four mugs and that no one washed them the night before. We were there at 4PM on a Saturday afternoon. One employee working the counter and no clean dishes. Oh well. So much for nostalgia! read more

Just spent over $40 for my family and I was soooo displeased not only with the customer service but my kid got a regular swirl and it wasn't even filled all the way. When asked why they said oh sorry it comes like that. So we spent $5 for not even a full thing. They seemed like the didn't want to even take the order l. Which is like ok I get it you work in fast food if your unhappy there's sooooo many more jobs hiring!! Ugh the other location is so much better . read more

1st off the girl that was working had no name tag, 2. she failed to give us a receipt 3. it took her 3 times of ringing up the order to get it right 4. she still didn't make it to go as we told her 3 times so we had to wait while she bagged it. 5. We had to ask for the root beer freeze tgat we ordered. She was very unpleasant she never welcomed us or thanked us for our business and she didn't apologize for her mistakes read more

A&W Restaurant - No lettuce tomato onion pickle nothing but cheese bun and burger - Fast Food Near Me - Windsor, California

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Went 30 minutes before they close and they only had 1 burger patty left. Never heard of this at a fast food restaurant. Terrible service. Left the drive-thru read more

Out of 8 years, I just had my worste experience. Root beer floor with just melted ice cream, cold onion rings and cold papa burger. As in not even a slightly warm onion ring or burger. Quality definitely down hill. read more

Why do I come here? It's the new McDonald's with the whole our ice cream machine is down for the last month.

Wait at drove through was atrocious and attendant was indifferent to the incredibly long line their incompetence cause. Food was gross.

This place was dirty! Grease everywhere. They dont know how to get orders right. Even trash all over the floors in the cooking area. It was hotter inside of the restaurant than it was outside. Husband was upset about his hamburger just thrown together! Hope the health department checks this place soon. read more

If I could rate this a half a star I would as a full star is giving them too much credit. This place used to be really really good. Tonight I ordered a bacon cheeseburger and my husband got a Papa burger. These are two very popular sandwiches do you can't really mess it up right? Well on both burgers once unwrapped had sauce all over the place. My hands were covered in mayonnaise at this point. I begin to wipe it off, thinking it's ok the holidays I won't complain...... but then my first bite revealed a frozen bite of lettuce, tomato, and onion. Same for my husband. I mean frozen ice cold produce. Anyone with common sense would know not to serve something in that fashion. The reason they do get a half star is because they tried to make it right by giving us two cheeseburgers because how can you mess up a cheeseburger, they are pretty simple however again same problem with over saucing when we unwrapped them there was mustard and ketchup all over the place. Disappointed as there aren't very many real A&W's like when I was a kid. Heading to Marin's A& W the next time I get a craving I can always trust that place! read more

So disgusting - all time fast food low! Trash overflowing, dirty floor, dirty tables! When I asked to have one clean table in the entire restaurant they said they were too busy. Seriously?! I seriously think the health inspector should shut this place down. Never again! My advice - don't go! read more

They have poor customer service we were standing at the register for 14 minutes before somebody came up to us and asked us if we needed any help they have dead flies around the restaurant around the windows service here is terrible wouldn't recommend it to anybody don't waste your money why pay money out customer service is terrible employees are hiding in the back watching us stand there waiting to be helped the drive-through customer service kept looking at us like what are we doing terrible service that's why they have signs on the windows now hiring now hiring nobody wants to work don't waste your money if I could put a picture on here right now I would I am sitting here in the restaurant and there are dead flies around the window read more

A&W Restaurant - How dirty is that - Fast Food Near Me - Windsor, California

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This place should be shut down immediately. I was also here at 9:30 pm and was told they only had one patty left . I don't believe it for not a second. I also had a FLY in my root beer float . Never again. read more

I went and rage bought a Cony Dog meal for breakfast, and I was the only one in the drive thru line. I received my drink fast, but had to wait an additional 5 minutes for my Cony Dog and fries. The best part was I opened my dog to the sauces spilled all over the container like it had shat chilli and cheese. On top of all of this my fries were cold and tasted like they were from yesterday. Boo. Honestly will probably be back again, but not for that Cony Dog. Next stop KFC. read more

Very dirty. Tables were filthy. Messed up both my orders. Root beer in a paper cup I have to fill myself from a fountain machine is disappointing. No cheese on my super small cheese coney was sad. Don't go! I should have read the previous reviews At least 3 other orders were wrong as I was trying to get mine corrected read more

Food was ehhh. Ordered in the drive thru and asked for cheese curds. We get told very rudely that they were out. And then we proceeded to order what we wanted. Once we got up to the window the pay I literally watched the employee texting on her phone and did not greet us or anything. I then watched her walk away from the window (still didn't acknowledge us) and talk with her coworkers. Our bag of food was already sitting on the counter and she still walked away. She then got back on her phone and I literally had to ask for my food. Finally we left just to get Home to find out they didn't give us what we ordered. I ordered the double bacon cheeseburger and my boyfriend ordered the regular bacon cheeseburger... nope we got home and they were both the regular bacon ones. It's just annoying to get horrible customer service and they thought it was ok to chit chat and everything but yet they get people's orders wrong.... never going back read more

A&W Restaurant - two burgers wrapped in foil - Fast Food Near Me - Windsor, California

The food here is awful. They have a poster up promoting a Steak Burger yet it's not available on the menu. Fries were COLD and customer service was poor. Disappointing that what use to be a strong brand is now substandard. read more

I've been in line for 10 minutes, 9:50 pm to 10:00 pm and the person ahead of me was told, "sorry we're closed." There are three more cars behind me. I'm pissed!!!! And I'm still in line. read more

While the food is good-Standard for what it IS, I have to agree with Tiffany from 21 days ago--only I parked & walked up to the door. The FIRST time, I wasn't really SURE what time it was--THOUGHT it was before 10 . . . Tried to enter-LOCKED!! There was someone doing floors, who studiously ignored me . . .Okay, must have been later than I thought! But then a couple of nights ago, it happened AGAIN!! THIS time I KNEW what the time was-9:43pm. Went to the OTHER door-thought it might be like supermarkets-after 9:00 pm only have 1 door open . . . But NO, that one was locked too!! And it was plainly posted the hours were 8am-10pm. Since I don't DO drive-thrus, I thought the early closing was just for walk-ups because it might take too long for someone to "eat in", so I thought they COULD have a sign-Any orders past ____pm MUST be take-out!! But NO(!) from Tiffany's review, I'm not the only one . . . All I wanted was a root beer float the first time, & an soft-serve ice cream cone the second!! I , (& I'm sure OTHERS) would like to KNOW-- Look, change the posted hours, do whatever you need to do, but you NEED to be truthful to the public . . .After all, they're your client base! Well, it's happened AGAIN!!! Are these people locking up at 9:30 so they can clean up & be OUT by 10(all under 18??) . . . then shouldn't the POSTED hours be changed??? read more

I went through the drive thru and the guy at the window was awesome. I really appreciated his smiling face. It's good to know there are nice people out there read more