Found Axis through Yelp and per the reviews they were spot on. The owner was extremely responsive…read moreand I never had to follow up. He showed up on time and as promised per his email. He submitted my back flow testing papers and confirmed via email. He didn't charge for travel time (which other businesses did which I thought was odd). This guy seemed honest and very fair prices. Highly recommend.

Highly recommend! Efficient, fast and reliable!! Glad we chose Axis for our backs flow testing!read more

Good service, professional We have used her services for…read moreall our jobs that require backflow testing. She is always responsive and professional. Thank you

Great service and they were able to fit me in within a week. I am very pleased. I will be…read moreutilizing Batgirl each year for my required backflow device testing.

While the field backflow testing service itself was adequate, the company's back-office operations…read moreare poorly managed and unacceptably disorganized. Their reminder system is not aligned with municipal requirements, and their billing and accounts receivable processes are fundamentally flawed. I was repeatedly told by staff that a prior invoice had not been paid, despite the fact that I retained written confirmation showing the payment was submitted through their Intuit QuickBooks link and acknowledged with a "thank you for your payment" email. Despite providing this documentation, the company unilaterally canceled a scheduled service appointment the day before it was to occur, citing non-payment. When confronted with proof, the explanation shifted to a claim that they "never received the funds from the credit card company," which is not a defensible position to place on a customer after confirming receipt. These outdated business practices, inconsistent internal communication, and lack of basic financial controls introduce unnecessary risk for clients. While I had initially intended to continue using this company, the operational failures and resulting service disruption make them unreliable and difficult to do business with. There are other providers who can deliver the same service with greater professionalism, transparency, and reliability, and I will be pursuing those alternatives going forward.

I don't recommend this company to anyone. I used them for over 7 years for two properties with 5…read moredevices in total. This year due to an emergency situation that I needed to go to hospital, I couldn't keep my appointment. I asked Loren Hanson, the owner, to reschedule the test date for me, he replied by saying 'we don't work for you any longer! Loren has no appreciation of customer royalty.

This company was prompt, thorough, and did a great job. Would definitely recommend them.read more

Eric Casillas from Ally Plumbing came out and did a great job. First he fixed the toilet in the…read moreguest bathroom. Then he replaced the hoses on the washer with the stainless supply hoses. He worked quickly and did a great job of cleaning up. He replaced the main water shutoff valve. He was very qualified and I am very happy with his work.

Linda is awesome. We have used her for over 5 years and I always feel like we are in a pinch when…read morewe need her services. She responds quickly to emails and is very accommodating to your schedule. She is trustworthy, friendly and her prices are fare. Don't wait until the last minute for your back flow test:)

Prior to this last testing, I would've given a 5 star review. I have used Linda for the past 15…read moreyears and even set up testing for our HOA of 90 homes, unfortunately this will be the last time I use her. Communication was poor, paperwork was never left under the doormat and results were not submitted to the water district until I contacted her multiple times. After numerous emails over the past week, I was forwarded the paperwork which had "sample" written on it. My address also appeared to have a 4 where there should've been a 9. I was told that it was correct and submitted to the district. Upon calling the district, there wasn't a record of it. All submissions are done online and there are things in place to make sure addresses are correct. I contacted Linda again and was forwarded a screen capture of the submittal of test results. The test date was incorrect since she had come the day before. Results were not submitted until they were a week past due. I am still not sure if she actually tested since she was questioning whether or not she tested the right house.

Reasonably priced irrigation repair & pleasant to work with...will use them again. Always have them…read moredo our back flow testing.

It feels like all the Backflow companies want to just take your money and expect you to trust them…read moreto do the test for you at some point before it's due. Oh, but you have no idea whether that's this week, next month, 4 months from now - who knows! Not Backflows Northwest. I called them to make sure the rates were accurate, and to get an idea of when they would do the test. The guy was super nice, and he said he'd do the test on Wednesday, and they said they'd leave a note on the door when it was completed. They did it a day early, and left the note on the door just like they said. This was exactly the ideal experience in my opinion, so I strongly recommend them!

Juan Rodriguez came to our home, took one look at the dry patches in the front lawn, made an astute…read moreobservation, did the quick repair and was done in about an hour. The guy knows his business, works efficiently and his rates are reasonable. Highly recommended.

Juan and his crew are prompt, kind and know everything there is to know about irrigation! I have…read moreused their services many times and would recommend them to anyone wanting an experienced team!

I highly recommend Anthony and the team of Septic Response for their care and timeliness…read more We had the Septic alarm going off on a weekend. I found them on help and contacted them. Anthony called back shortly and gave me some recommended next steps. He kept me in the loop to assure me of what to expect. His crew came by in a couple of days to find an issue with the pump. They replaced it promptly. We also had them flush the drain field piping. Subsequently, we had a circuit breaker issue. They gave me a reference to an electrician, and we got that fixed shortly. The key thing that stood out throughout my experience is the care Anthony showed toward the problem. I valued that care the most. That was A+.

Septic Response saved the day when water was geysering in our yard this February. Our old company…read more(who we were under a maintenance contract with!) completely missed a clogged filter just a month before. Septic Response came out fast, fixed it right, and took the time to explain everything--something the other company never did. And not to mention great pricing, Super professional, honest, and helpful. We've officially switched our business to them. Highly recommend!