They are understaffed, but staff members were friendly and got the work done…read more Phlebotomist confirmed name / dob then confirmed the label with me. Scratching my head about the security (like everyone's urine sample being sat together where everyone can access) and my ID wasn't checked. Got the blood results the next morning from San Diego! Thank you.

My 8th labcorp I w reviewed. This one has cherry , helpful and gentle assistants that have a clue…read moreboth about their job and people! I recommend , I'd return when I got Yuri sushi which is on Aborn and is thee . Do both for a nice 1 hour break middle of your day!

Why make an appointment when they don't honor them? This place has no customer service - if your…read moredoctor ask for Labcorp - don't use this location unless you like waiting up to one hour past your appointment time. If you are fasting - skip this place. Had to be tested within a window of time based on taking a medicine and that lapsed. No organization and prioritizing their lunch but have appts over lunch time. Super messed up way to treat people. I'd give them negative 5 if I could.

Having read some of the negative reviews here before going in, I braced myself for a…read moreless-than-ideal experience. I was very pleasantly surprised, however, from start to finish. I called in advance, to find out whether the test I was going to be taking required fasting. The person who answered the phone was polite and helpful, even if she didn't immediately understand my question. Placing the order for the test online (and remitting payment) was easy. The check-in process at the office also went smoothly, with a wait time that was probably less than 30 seconds. Hue was both pleasant and professional. The facilities impressed us as very clean and the room where my blood was drawn had an absolutely gorgeous view! The very next morning, I was notified of the results by email. Fortunately for me, everything proved to be normal. I consider the fee to be reasonable and was pleased with the ample parking around the medical building. On the basis of my own recent experience, I would highly recommend LabCorp on Blossom Hill. TIP: If at all possible, make an appointment and pay in advance online, as that will greatly reduce wait time once you get there. Of course, it should help to arrive on time.

Like others lament...if I could give zero stars... Every interaction has been shockingly inept…read more My very first appointment was a combination of preventative / catching up on immunizations / and one concern I brought up. The majority of the visit got coded Medical (I pay) even though all but one part of the visit was provider-side initiated. What a shock to get a $1383 bill on my FIRST VISIT! My insurance agreed that about $700 of the bill should have been 100% covered but it was coded as "Medical" (I asked for the tests/checkup/immunizations, not the doctor). Sutter denied my review. Instead of just taking care of it (don't they WANT to get paid - does it matter WHO FROM?), I get messages to call this number or that to figure out the bill. Now - they have my medication help prisoner for me to return but I have no confidence in this clinic to do their end of the job. I definitely can't afford to pay $700 for every doctor visit. Oh... and in 8 months of being under this doctor's "care" - visits and follow up have all been through their PA. Doc hasn't even seen me yet! On top of coding labs as Medical (I pay) and not Preventative (plan pays), my ins says their lab (Palo Alto) charges astronomically more than other labs. So, in addition to getting stuck with the bill for what should be 100% covered, I'm getting charged the Tech Tax! Fast forward, I'm at the lab to get the work done so my "care team" can take care of me - and the lab didn't even have my orders. I asked two different ways for COPIES of my lab orders and was told that they were faxed over. I'm going to have a freaking stroke before I can get my meds out of jail. I've had better experiences at DMV during rush hour. Quite possibly in the Top 3 of worst service I've received in 40 years - top to bottom.

I needed to have some lab work done, and came by this morning. I had made an appointment online…read more I checked in and took a seat. I only waited 5 minutes and I was called back. The young lady who took my blood did a great job. Staff is really nice here with excellent quality of care.

Good experience! I…read morehad to get blood work today and only one person was working, "the all around guy," but nevertheless, he was very quick when it was my turn! I had 3 needles stuck into my arms already so a fourth one was a little tough to swallow. He did make it quick and had small talk with me to keep me from looking at how much blood was oozing out, haha. Thank you to that Vietnamese nurse!

The flyer obtained from MD stated the lab was open through 4pm, arrived just before noon ( with…read morethree other patients) and the staff was in a panic trying to close and lock the door. They also had a not so private conversation about how a patient got in , an obnoxious tech stood next to my significant other making a face in attempt to get his attention and kick him out. He was still registered .... we waited for quite a bit (20 mins), though they were rushing everyone along. Shouting directions from the counter to us in the lobby. Loved hearing about the other patients and their instructions for urine collection There were gnats in the lobby...likely from their "open door policy " I would avoid this place, if not an emergency like our situation.

I have to share how impressed I am with Tracy's skill and professionalism. She is truly exceptional…read moreat drawing blood. In the past, even at Stanford, I've often been sent to ultrasound-guided blood draws because my veins are difficult to find. But Tracy did it in one single poke -- even though my vein tends to move. That level of precision and confidence is rare. She made the experience quick, smooth, and stress-free. Her technique, patience, and expertise are outstanding. She absolutely deserves recognition (and honestly, a raise!). Thank you, Tracy, for your amazing work.

This is the worst Quest Diagnostics in San Jose. To begin, there is no one at the front to help…read morepatients who aren't tech savvy with check-in. I saw countless patients try to ask for help and numerous phlebotomists just dismissed them and told them to wait their turn. How will they wait their turn without being checked in? The phlebotomists here are exceptionally slow and blame it on poor staffing, even though I counted at least 7 working today. As a former phlebotomist, I have knocked out waiting rooms twice the size with half the staff, so it appears as if understaffing is their go-to excuse. Once they finally call your name, you are greeted by some of the most unfriendly staff I have ever encountered. Do not bother with this clinic. Head over to their Alum Rock location or there is 2 Labcorp clinics near by Quimby. Don't bother wasting your time, especially if you're a walk-in!

Very efficient. I was a walk in and didn't have to wait more than 15 minutes…read more Currently sitting at Quest with my daughter and we are 5 minutes away from 2 hours. Insane!!!!

Henry was amazing! He was so kind and patient with my daughter when he was drawing her blood. And…read morehe also helped me out when I was checking in which rarely happens at any lab. He and Diana helped my daughter when she almost fainted - cold compress, water, fanning, etc. until she could walk out of there without falling. Now this is definitely my favorite go-to lab!!

My Campbell appointment at a local LabCorp was canceled and I only found out after I went to check…read morein in person. I quickly went on the app and made another appointment but within 15 miles this place showed up so I thought it was on a different part of San Jose. It was all the way on East side, which was rather far for me to drive but yes, within 15 miles. Lol. Behind Chuck E. Cheese and down a little pathway, I found a very rundown clinic with some other dentist offices in the area. As I parked my car and walked around to where the entrance of the LabCorp was, I walked up the ramp, and as I opened the door. I saw three people in the waiting area. Some lady yelled from the back room, "you have appointment?!?! " I wasn't too sure how to take it so I politely yelled back, "yes, at 12:15 PM. "It was 12:10 PM. The lady yelled from the back, "check in on computer. " As I walked up to the check-in kiosk, my boyfriend handed me a mask and took the business card. Lol it seemed rather sketchy!! Maybe 10 minutes later, a lady pushed an elderly lady from the back Clinic in a wheelchair up to the front where a gentleman was waiting. The three of them ended up, leaving, and the older gentleman in line ahead of me, went into the back as the lady that yelled at me from the back, motion him with her hand to go into the back room. Around 1230, a lady came in from some back door and apologized that she was on her lunch. She was rather polite, I actually saw her name tag, and her name was K. Harinder. She said she was clocking in and she'd be with me shortly. She was very sweet as she got my paperwork set up and she went in the back to draw my blood for my labs. She was incredibly clean as she put on a new set of gloves from the front office to the back office and got the needles ready. She was quick about getting my blood drawn and I was on my way by 12:45, even though I had an appointment at 12:15. I'm really glad the lady came back from her break and it wasn't the shorter Asian lady yelling from the back that took my blood she just didn't seem very professional to me.

I had my blood drawn at this LabCorp location around 7:45 AM and had a great experience. K…read more Harinder was very kind and helpful, clearly explaining the check-in process and what to expect. The waiting room was empty when I arrived, and the appointment moved quickly. I hadn't been drinking much water, so my vein was a bit difficult to locate, but she was able to find it easily and the blood draw was quick and not painful. I'm not a fan of needles, so I really appreciated her skill and professionalism. Thank you for making the experience smooth and stress-free.

Walked in and waited for draw without an appt. Due to close in 10 minutes they rejected me because…read morethey said all of their blood draws have been packaged for the day. I had rushed to get there and was so excited I made it with just a few minutes to spare.

Horrible experience The staff is super rude, and not…read morehelpful at all Will not come back

Were do I start. I have no complaints about the service that was given to me but when it comes to…read morethere billing department an F-. I was being billed when they were supposed to be billing the VA. Per the lady who was in charged of billing, she keep telling me that VA was supposed to provide an authorized number. If it wasn't for Eliza who is a medical assistant there, I don't know what I would have done without her assistance. After months of going back and forth with the lady in charge of billing, Eliza took the time to help me out to resolve my problem. Was not her job to resolve my problem but with one call, she resolved it by obtaining the authorization numbers that I needed. Eliza has gone above and beyond her job description and she should be rewarded with a raise or a letter of appreciation from her management team for being an outstanding person.

I came in for a reoccurring problem that I had previously been put on steroids for. The woman came…read morein , steamrolled me and did not allow me to speak at all. By the time she finally asked me what I thought, she had her hand on the door and was halfway out of the room. I don't even know who this person was that I'm complaining about because she never had the courtesy to introduce herself. By the end she wanted to set up a telehealth meeting to be seen the next week, although "she doesn't think there is anything". They set up an appointment and then after I left the office, they cancelled the appointment online. All in all, they were unhelpful and didn't listen to me and then also sent me 12 emails overall! I would never use this place again.

Amazing care and quick service from this place. This is definitely one of the better facilities to…read moreget blood work done, and it looks like they've recently renovated the area as well. I made an appointment and was seen within 10 minutes, even on a day where they were short staffed. They still managed to remain on schedule, and I was in and out pretty quickly. Nancy, the person taking care of me, was such a sweetheart and so compassionate towards my health situation, even sharing a bit of her own experience to make me feel comfortable. I mentioned that I was a little bit squeamish with blood draws, and she did an excellent job of distracting me. I can tell she's very skilled, she drew my blood with little to no poking around for my veins. I had no bruising, soreness or excess bleeding. Most places I've gone to would've left my arm sore for a day or two with bruising, but not here. I was back to using my arm normally within an hour. Nancy took the time to explain to me how to do my stool test at home with very clear instructions to make sure I understood. Amazing patient communication from her. To the people leaving bad reviews because they decided to "walk in" just know that these workers are trying very hard to stay on schedule and they simply cannot just take random people coming in, otherwise, the entire schedule would be delayed. That's unfair for those who took the time to SET up those appointments, just to have someone who walked in take priority. They just don't run things this way and I highly appreciate that they stick to their scheduling system because it keeps things running smoothly and respects everyone's time. Just from my experience in the lobby, I saw the staff handle people very compassionately when explaining that they couldn't accommodate walk-ins. I especially noticed the blonde staff member being incredibly patient and kind with elderly patients, children, and even people in wheelchairs. The staff here genuinely seems caring and professional. If you plan to come here, I recommend scheduling an appointment on their website. Schedule at least 2 days in advance because the time slots fill up quickly. Overall, I had a great experience and would absolutely come here again for future lab work.

Came here because the was the closest Quest Diagnostics within my vicinity…read more My daughter was in need of having a urine sample analysis and we were directed to go to any QD location. This particular spot was busy upon arrival but that was expected since appointments are recommended but are not required. Staff work at a slow pace so a wait is guaranteed whether you have a scheduled appointment or not. I'd come back if needed due to the experience being manageable. There wasn't anything to rave about, nor complain.